I-Firefox Community Forum

By providing a solution to this odd problem if possible.

To give a bit more detail:

On my Dell Precision 7540 laptop:

When using the Bing search engine vertical scrolling with the mouse wheel does not work in Bings 'search results list' unless the mouse pointer is over the vertical scroll bar when scrolling behaves correctly.

If one of the results in the 'search list' is selected, and the resultant site displayed, then vertical scrolling with the mouse wheel works correctly, exactly as expected.

This failure of vertical scrolling occurs only with Bing. Using other search engines vertical scrolling works correctly without problems. I am 99% sure that this erroneous behaviour is new.

On my Dell Latitude 6540 laptop: No scrolling problems. Everything works as it should.

The above leads me to believe that my scrolling problem is some kind of ‘settings’ issue. I have therefore thoroughly examined all ‘settings’ in both Bing and Firefox, including about:config, but alas without finding any solution.

Does anyone have any ideas as to what might cause this issue and how it may be resolved? Thanking you all for your excellent service.

I follow the instructions to pin an extension, but when I click on the jigsaw icon, I'm taken to the add-on manager page with the ability to review recommendations and manage the extensions and themes. There is no option to pin any extension. I saw this issue on an expired post to Mozilla but the answer was incorrect.

Any ideas? I can't access my password manager extension even though it's there....

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I am running. Maybe this is Relay for Windows versions LOL.

Has anybody else found this issue?

I want to unsubscribe form emails from a company MyHeritage, but when I click the link the page opens then instantly greys out so I cannot do anything. This happens with another trusted web site as well

This morning (08/28/25), I updated my browser to v142.0.1 (64-bit), and Facebook as well as other sites have been affected to the point that I can't even see contents now!!!!!!!

I (God forbid) opened the same sites in Edge, and there's no problem viewing them on Edge.

Is there a way that I can roll back this latest update, because I had no problems until this morning. I'm running a Win 10 Pro OS.

Since this week's update of Firefox Developer edition when the browser is restarted tabs do not load until I reset the browser.

I suspect an add-on but have not been able to determine which one.

This is happening on multiple (3) physical computers.

I just started a new work role and haven't been able to find the time to troubleshooting of the issue myself.

This has been very disrupting and stressful.

I've gone through the various troubleshooting options over the last month or so and Firefox is still crashing constantly for me, even in Troubleshooting mode. The tabs crash when I'm using a Google Doc, YouTube, Discord, doesn't matter the site; I've submitted about 20 crash reports this morning alone and failed to submit several more:

https://crash-stats.mozilla.org/report/index/ced7bd3d-a768-4ada-a473-127fb0250827 https://crash-stats.mozilla.org/report/index/3886acf3-500e-406b-ab03-77b390250827 https://crash-stats.mozilla.org/report/index/bf00f2f0-4d1a-4364-b369-945170250827 https://crash-stats.mozilla.org/report/index/8568b66f-2058-45bd-a5aa-904540250827 https://crash-stats.mozilla.org/report/index/b651d050-ff74-40bd-ae42-1d4230250827 https://crash-stats.mozilla.org/report/index/b5e446ea-ed00-44cd-b68e-61dd80250827 https://crash-stats.mozilla.org/report/index/7febd586-de43-421a-b3c4-87f230250827 https://crash-stats.mozilla.org/report/index/bcc5ba90-f508-4349-aba1-e0baf0250827

Any help on this would be greatly appreciated!

I want to hide the "Search with Google" option from the right-hand menu in Firefox. I'd appreciate it if you could tell me if there's a way to do this. I previously came across an article on how to hide Firefox using userchrome.css, but I can't find it anywhere. I don't use "Search with Google," so I want to hide it. Windows11 Home 23H2 Firefox 142.0.1 64bir

The name Drorinat appears in my Search engine options. It is Not removable. What is it, why is it there and why is it Not removable? I have searched the Internet but am unable to come up with any information about it. Thank you.

When I swipe to the left, Firefox navigates Back & when I swipe to the right, Firefox navigates Forwards. It is VERY ANNOYING!!!! It's really easy to do this accidentally while scrolling around a large web page. When you go back, it deletes all data that was filled out on the web form causing DOUBLE the work. How do I turn it off please? Win 10, FF 142.0.1 64-Bit

Reporting a bug:

"Firefox can’t update your languages right now. Check that you are connected to the internet or try again." but - Connection is established, INDEED!

German language pack not available :( manually downloaded verisons of german Language pack are incompatible.

please fix.

I cannot log in to iCloud.com, even after setting a popup block exception. When I click on the "go" arrow after entering password, I get a notice on my iPhone to allow access. After I approve, I get a 6-digit verification code on the iPhone. But no popup window appears on the Firefox tab, so I can enter the code. Any suggestions?

I installed Firefox on a fresh Win 11 install, and most of the the favicons are still generic on the Home Page several days later. Facebook, Ebay and Youtube are the only ones that appear consistently, sometimes other will display, but then be gone again the next time the app is launched. All other links just have the generic letter icons.

I tried deleting the 3 favicon files in the Profiles folder, but it did nothing. I've tried manually re-adding the links, still nothing. I removed the "S" from "https;//" and still nothing. The favicons all show up on my other machines which use Firefox on the same user account, so it is not a problem with the websites themselves.

Not sure if its related, but upon installing Firefox on this machine, it made Firefox on my Mac desktop absolutely freak out. I had to make a significant number of changes over the course of hours to fix everything, so many relating to favicons alone that I don't know what actually fixed it.

What else can I do to try and get these working? Why does Firefox apparently struggle with this particular feature across multiple OSes?

Thanks.

Recently I am unable to pull up saved passwords when logging on to sites I use regularly. I can go to Settings, Privacy & Security & check the box "Ask to Save Passwords". The saved passwords then stay on even if I close & reopen Firefox. All is then well until the next time I restart the PC. Then it defaults back to an unchecked box. How can I set the PC so that the "Ask to Save" button stays on? Upgraded to Windows 11 about 1 month back. Thanks.

Environment: Windows 10 x64 (22H2) Browser: Firefox v142.0.1 x64 Precondition: Master password set when opening the browser

The user gets full access to the browser (except for access to passwords) when they click cancel password entry. Or close the modal password entry window.

Why is full access to websites and bookmarks granted? An outsider can easily access the browser where you are logged into your email, as well as gain access to your Firefox account management.

I really hoped that without entering a password, no open tabs would load and access to the entire browser would not be granted.

When the master password will actually start working?

Thank you.

Ever since upgrading to Windows 11, my Firefox installation has occasionally been unable to resolve domain names of some websites. Example domains:

• apps.powerapps.com
• static.cdninstagram.com
• google.com

As I was trying to debug this, I discovered that the DNS resolution and connection timings are just over 30 seconds (see the attached image). This is highly unusual.

• The issue does not occur with other web browsers on my computer (i.e., Microsoft Edge).
• The issue has persisted across reboots.
• I have already reinstalled Firefox (and wiped the temp files and appdata profile before installing again).
• The issue does not occur with other devices on my home network.
• DNS over HTTPS has been manually disabled.
• Changing DNS resolvers in my Windows settings does not fix the issue.
• The issue is still present with a fresh, unmodified installation of Firefox.

Any help would be greatly appreciated! I love Firefox and do not want to switch to a different browser.

I asked this question before and in response to a request upload the crash reports. But have heard nothing since. This is now happening daily. PLEASE, Mozilla, help me (and NBTW I make reg gifts in response to your appeals).

Every since I updated my MacBook Pro M1 Max chip to Firefox 142.0.1 (aarch64), Firefox locks up & has to be "Force Quit" & restarted almost every day. Please update the app ASAP so I don't have to convert to Google Chrome. Thank you!