I-Firefox Community Forum

Hello,

My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but the email is working fine now — I’m currently receiving emails from Firefox.

I’m unable to log into the old account to resolve the issue or change the email. I have since created a new account (this one), but I would like to recover access to the original account if possible.

Could you please help me unlock it or advise on the next steps?

Thank you.

Firefox stops loading pages. I try to browse a webpage and it just keeps loading, but nothing happens (black screen). I open chrome, request the same webpage, it loads immediately. In Firefox, it keeps loading. Sometimes it loads it after 1-2 minutes. Sometimes not. Problem is fixed after restarting firefox, but comes back again after some time.

After update to 141.0.3(64bit), sidebar comes with waste space, as pink area in attached image.

It didn't shows in these years I'm using FF, I want to remove it but keep sidebar exist, like it was before. Where can I adjust it ?

If it's needed to be exist, why not put it on top of Sidebar ?

Something or somebody emptied my bookmarks. I tried the import/restore routine but was told that Firefox "was unable to process the backup file." I also tried System Restore without success. Can you help me? I don't want to leave Firefox, but the problem reoccurs, which is maddening and time-wasting. Thanks, Bruce Berckman

I have recently installed the containers extension and have been having a bit of trouble with one site (the others are fine), which seems to originate from the manner in which the site is structured. As it references new pages, they are often in a different URL. For example, you start in login.site.com, which then tries to load dashboard.site.com, but it fails authentication on dashboard.site.com because it opens in a different container. Which then tries to open the login.site.com page again, which displays the login page, but showing it tying to complete the original authentication. I have tried to add each step along the way, but without success. Is there a way to overcome this?

Dark mode in Firefox has broken just now. The issue appears restricted to Firefox - all other elements in environment (Ubuntu/Cinnamon) appear to be operating correctly.

The elements at the top of the screen and some menu screens are now white rather than dark grey. Due to a neurological condition this causes near-instantaneous cluster migraines.

Is there a way I can fix this? Is there a way you can fix this? Is there a way to access the web without a browser? (eg through the text terminal)

After many attempt, I cannot complete to add-on of the IBM Security Rapport , this is important and need assistance. I cannot locate in the add-ons or extensions using Firefox. Thank You

Firefox in Ubuntu Linux is broken for about 30% of the web; only CHROME works. This problem just keeps getting worse. Please fix; it doesn't matter whether FF is more secure, if it doesn't work - what's the point?

Mozilla - SICK TO DEATH - of a product that has poor or zero customer support. Now like FireFox. Been loyal to this Browser for many years and in return - zero customer support. trying to sign up for THIS crap "help" not from FireFox of course, but from "VOLUNTEERS" so NOT Mozilla/FireFox and they don't get paid to help the company?? Bad biz all around.

Why do I have my time wasted "solving a problem" THAT SHOULD NOT HAPPEN IN THE FIRST PLACE??

"Signing Up" for this "help" group - typed in my email addy, chose a password, then received a "Code" to verify my email. Received ERROR message "Bad Request (400) from FireFox??? asked to be sent a NEW code - did that 3 times - receiving THE SAME EXACT BAD CODE 3 TIMES!! but oh, somehow I'm in to this "help" group anyway. How will I get in again?? or come back to check on answers WITH NO PASSWORD???

Anyone else have this type of deliberate Obstruction method of getting help?? This is NOT even the main issue I wanted to get help.

My Mozilla Firefox bookmarks are Bookmarks 2025-07-22.JSON. They worked well on my older Dell computer. I bought a new Dell desktop computer. I am disgusted with Google. My bookmarks on my C Drive. If you can't help me reload those bookmarks, I may as well decide to delete Firefox and use another such as Total Browser. I certainly hope you will help me load 2025-07-22.JSON on my new computer - it is ridiculous that Firefox wants to put in the full address on the C Drive instead of simply loading those. On Firefox on my last computer I used News which was bookmarked Daily Wire, Epoch Times, Salem News Channel, God's World News, One America News, Washington Times, New York Sun, and local Sterling Virginia Weather. I also use biography sites https://www.Worldhistory.org and Britannica.com [both of which I pay for monthly, as https://www.wikipedia.org/. I also have a Biography folder with names from A to Z I also have many music folders 1940s, 1950s, 1960s, 1970s, 1980s, 1990's, 2000s, Music group and singers A to Z, Blues music, Bluegrass, Christian Alternative Music, Country classic, Country & Western Gospel, Folk Singers, Jazz, Motown, Soul and many others which I have gathered over the past 10 years

Respectfully by irritated and in pain Stephen P Ford, LTC USA Retired, Disabled Veteran [personal info removed for privacy]

On Windows 11 Pro, with the promotional McAfee app already uninstalled, the Firefox browser persistently presents what amounts to a Pop-up advertisement in the form of a fake new tab that remains in the background, unseen and left open even after one closes the browser session. How can this phenomenon be permanently terminated?

Hi, I've seen others ask this same question in archived posts with no proper answer.

How do I select all tabs to be imported from a synced machine? I have the list on my sidebar, I can import or close one tab at a time, but there is no menu available to select them all (there are many). Right-clicking on the device name etc. does nothing.

Windows 11, Firefox 141.0

Many thanks for any help!