I-Firefox Community Forum

I am trying to preserve my POCKET data before it all goes away. Mozilla responded to my email requesting data but when I opened the link I got this message that "the provided token has expired : despite it being less than 24 hours. Plus a lot of other characters meaningless to me. What can I do now?

This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> ExpiredToken <Message>The provided token has expired.</Message> <Token-0>

I power cycled my computer in order to install some Windows updates, and when I opened up Firefox again, I had precisely zero bookmarks.

I found this folder, which is supposed to contain my automatic backups: https://i.postimg.cc/bwrWBswd/A.png

But I can't figure out how to use those files to restore my bookmarks.

When I click on Manage Bookmarks > Import and Backup > Restore > Choose File, nothing happens. No other option seems viable.

I had an ASSLOAD of bookmarks on this browser, so I need to recover them because there's just no way I'll be able to remember them all manually and add them all back one at a time!

What do I do?

Hello Firefox team,

I downloaded firefox-142.0.tar.xz and copied the necessary files to the appropriate directories. Unfortunately, I am missing the 24x24 and 256x256 icons. Could you please add these resources?

I would be very grateful if you could help me with this.

Best regards Chris

I cannot get certain videos to play on Firefox. YouTube, Instagram, Tumblr all can play videos. Pretty much everything else doesn't work. Patreon, I get a black screen. On Twitch, I can only see the 'not currently streaming' screen, even if they're currently live, and VODs don't work. My computer specs are below. Operating system is Windows 10, I use Windows Defender for anti-virus. Everything works completely fine in other browsers. Here's everything I've tried to fix this:

• Updating Firefox
• Updating my computer
• Running in Incognito
• Running in troubleshooting mode
• Allowing autoplay
• Disabling hardware acceleration
• Disabling addons
• Clearing cache and data
• Enabling/disabling DRM content
• Installing Windows Media Pack

My specs: Processor Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz 2.90 GHz Installed RAM 32.0 GB (31.8 GB usable) Storage 932 GB HDD TOSHIBA DT01ACA100, 477 GB SSD Micron 2300 NVMe 512GB Graphics Card NVIDIA GeForce RTX 3060 Ti (8 GB) Device ID C6C4BD2F-BD36-40B6-A917-13896770194D Product ID 00325-82058-09721-AAOEM System Type 64-bit operating system, x64-based processor

This has been going on for over a year now. I've gone through all of the above troubleshooting steps multiple times. The only progress I've made is getting YouTube from nonfunctional to working again.

When I opened Firefox, all my profile settings were back to a Default. Lost all my settings. Looked up solution on Google, couldn't find an "Old Firefox Data Folder" anywhere.

Tried the other listed "profiles" in my profiles folder, none were my most recent profile with all my settings from the past months.

How can I find the profile that was used before my update which was done 7/27/25 ish.

Thanks, Jean [email removed]

I had firefox for 5 years it worked great then I upgraded one day about a month ago and NOW I have had to Force Quit firefox 20 out of the last 30 days. engineers ??????????????????

I actively use keywords to search from the address bar, mainly g for google, gs for google scholar and w for wikipedia. Until a recent update (until last week, I think), pressing ctrl + L to go to the address bar would select all the text in the address bar, including the keyword, such that if I had made a google search by typing g and some query, I could immediately do a wikipedia search by typing w and some query.

Now, with an updated firefox (141.0.3, on xubuntu 24.04), the search engine from the previous search remains when I press ctrl + L, so I have to type backspace(s) to remove the search engine keyword, before typing a new keyword.

Is it possible to get the old behaviour back?

When attempting to access the Twitch website in normal browsing mode, the page does not load properly. Instead of the site rendering, I only see a black screen with an infinite loading spinner.

This issue does not occur in private browsing mode (incognito), Twitch loads normally there.

I found that performing a browser reset temporarily resolves the issue, but after some time the problem returns. Continuously resetting the browser is not a practical solution.

Additional details:

   Browser version: 141

   Steps to reproduce:

       Open Firefox in normal mode

       Navigate to https://twitch.tv

       Observe black screen with loading spinner

   Expected result: Twitch should load normally

   Actual result: Page remains blank with a loading spinner

   Private browsing mode works correctly

Please advise on a permanent fix or steps to diagnose this issue.

Long time ago it was the only thing we had: if you saved a file, you selected the folder. If you saved the next file, you selceted the folder, but the LRU (last recently used) was the default.

Now download folders depend on the domain, the filetype, the age of the user and the color of the T-shirt he wears. At least that's what I guess. Its so complicated, my IQ is not sufficient to understand it. And if you refuse to have it this way, its always stored to the Download folder.

After long research, opening the low level config page, identifying cryptic names of configuration properties and clicking away warnings I was able to deactivate domain specific download folders. It was so annoying, I immediately forgot how I did it.

Still I have to select the same path again and again and again for each filetype I want to store.

And the FileSelector has its own history, but the last folder I selected does not show. Why? Obviously its a fake history.

Despite pop ups being barred on my system I get the attached several times a day. Does anyone recognise it and how can I stop it? I have no Firefox extensions, and have run Norton without finding any problems. There is no indication of its source. It has been on my system for more than a month. Thank you Colin O'Brien

Any Ideas what is going on? About July 21st, 2025 I started noticing with a couple of browser tabs open, a new tab opens autonomously and flitters in the new tab name area, what "looks like a TagID", then closes by itself. I define "looks like a TagID" as something that looks like a tag at end of article link in popular newsletters I see, and appears in the url bar of the linked article.

The occurrence of the new tab happens when I open the browser, within 1 minute and occurs randomly during the session, perhaps every 20 minutes.

My first suspect/assumption is I am always signed into Mozilla when I open Firefox 141.0 (64 bit), processing an update now, Aug 5 2025. I have subscriptions to VPN and Monitor and I have sync (passwords and bookmarks) with my mobile instance of Android Samsung Galaxy phone.

My Desktop is set up as Windows 11 pro with one employer InTune acount for Microsoft but I limit that work to Edge browser.

I have Firefox installed on a Windows 11 desktop. The profile is missing, yet Firefox is working fine, and I see all of my bookmarks, etc.

I have windows set to show hidden files.

When I try to run %APPDATA%\Mozilla\Firefox\Profiles\ it tells me that the location is unavailable.

I cannot find the profile anywhere in file explorer, despite multiple tries to search for it.

If I go to Help > Troubleshooting Information, I see a "Location is not available" message, shown in the attached image.

I could uninstall and reinstall Firefox, but I'd prefer to solve this because the exact same thing is happening to my Thunderbird profile. It doesn't exist anywhere, yet I can see all of my emails and it appears to be working properly. I only found this problem because I wanted to backup my emails but was unable to.

Both of these profiles must exist somewhere, but I've tried everything to find them. Please help me fix this in Firefox, and then if I have a fix here I'll try to apply it to Thunderbird, where I have a lot of emails I'd hate to lose.

I am being blocked by newyorktimes.com. I have tried access after disabling all my extensions and preventing tracking for this site. It makes no difference. This just started happening. It is not a problem with my accoun\t as I can acces the site with Microsoft Edge.

Sync works fine between my Android phone and my devices, in that I can see open tabs on the phone from both devices. But what does not work is sync between the laptop and desktop. They are both listed as connected devices along with the phone, both are signed in, both synch with the phone but neither will sync with the other, so I can't see the open tabs on either device. Is this an issue or is it by design? Thank you.

After many attempt, I cannot complete to add-on of the IBM Security Rapport , this is important and need assistance. I cannot locate in the add-ons or extensions using Firefox. Thank You