Profiles -

Hi, When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwo… (funda kabanzi)

Hi,

When I opened Firefox today, it asked me which profile I'd like to use. I named one Katy and then continued. Now, I can't see any of my bookmarks, none of my passwords are saved, none of my sites recognized. I've been using Firefox for years. Everything I have is saved there. I just want my old stuff back. I'm signed in on my account, but can't see another profile that I can choose. My phone still has all the passwords and bookmarks from before but I I can't see what profile I'm signed in under. Can anyone help?

Thank you!


Katy

Asked by Katylnicholson 1 isonto elidlule

Last reply by AliceWyman 1 isonto elidlule

Body background color default not working

After tinkering with about:config (shouldn't have...) the background of every page that does not specify a body background color turns the color of my theme background co… (funda kabanzi)

After tinkering with about:config (shouldn't have...) the background of every page that does not specify a body background color turns the color of my theme background color.

Using the firefox color pipette says its white, but it clearly isn't.

The theme i have is dark, making any page that expects the background to be white unreadable (without DevTools -> Body -> background-color: white)

I haven't been able to find the config that fixes it.

Asked by gamudiez 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Closed Pinned Tabs Even After Setting Firefox to Reopen Previous Tabs after Closing

Hi, I have the settings of 'General > Startup > [checked] Open previous windows and tabs' on. Most of the time it works as expected, but there are several occurren… (funda kabanzi)

Hi, I have the settings of 'General > Startup > [checked] Open previous windows and tabs' on. Most of the time it works as expected, but there are several occurrences when all of the sudden all of my pinned tabs are gone. When this happened, I usually tried the 'Command + Shift + T' to restore them. Sometimes they came back, some other times, they don't.

Can you fix it?

It's starting to get really irritating because I can have >12 tabs pinned and it's troublesome to have to remember them all in case this happens again in the future.

Thanks!

Asked by debora.sormin1 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

Edge Suddenly Taking Over (My Beloved Firefox) - MS Edge? BLECH!

Hi! I'm on a relatively new to me (refurb) desktop computer running Win 10 Pro (64 bit)* and Firefox 143.0.3. In the past week both Firefox and Win 10 have updated. I d… (funda kabanzi)

Hi! I'm on a relatively new to me (refurb) desktop computer running Win 10 Pro (64 bit)* and Firefox 143.0.3.

In the past week both Firefox and Win 10 have updated. I don't know what happened, but now when I boot up or reboot, my computer opens to MS Edge. Yuck!

Every single time I have to reinstall Firefox! Once I do that, all is well again. I have all my bookmarks back, etc.

It also keeps changing my "default to Firefox" browser setting, turning it OFF, while I'm using Firefox. I repeatedly have to keep going in and clicking to make FF to the default browser again.

Why is it doing this? How do I stop it?

Anyway, I know I can't delete Edge or uninstall it. How do I shove it back into the black hole it has lived in until now?

Thanks very much in advance for any help offered. :)

KathyOnOBX

  • (Nope - computer not eligible to upgrade to Win 11. My processor isn't fast enough, I think.)

Asked by KathyOnOBX 4 izinyanga ezidlule

Last reply by abredt 3 izinyanga ezidlule

Issues navigating nbcnews.com web site

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. Howev… (funda kabanzi)

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. However when I now double-clcik to open a specific article, that article page opens for about one second and is then immediately replaced with a page that says "Something Went Wrong. Access to NBC News is temporarily unavailable. The problem will be resolved as soon as possible." This happens on whatever article I select. It also happens on 2 separate computers.

I e-mailed support at NBC News. Their response was "we cannot duplicate this behavior." They suggested I try another browser. I do not use anything other than Firefox, but I found an old installed copy of Internet Explorer from... 2015. IE opened the NBC News main page and all of the sub-pages just fine.

My Firefox just updated to version 115.30.0esr X64 within the past several days. I am not certain if the NBC News issue happened as a result of that update or not. Has anyone else experienced similar difficulties with this web site or as a result of this latest update?

Asked by wdunwoody 2 izinyanga ezidlule

Last reply by Marina Lumpanoff 2 izinyanga ezidlule

The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it!

https://www.datilcam.com/weather/index.htm The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it! … (funda kabanzi)

https://www.datilcam.com/weather/index.htm

The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it!

Asked by ghostery 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

Firefox in Windows shows multiple 'instances' in Task Manager and often says 'not closed properly'

for some weeks now, Firefox (latest, in Windows) crashes, or says 'not closed properly' and shows (usually) 12 'instances' in Task Manager when only one tab has been open… (funda kabanzi)

for some weeks now, Firefox (latest, in Windows) crashes, or says 'not closed properly' and shows (usually) 12 'instances' in Task Manager when only one tab has been opened. I'm not techie, and need clear advice. Can anyone help please? Hugh, UK

Asked by mail1554 5 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

History, shortcuts and recent history gone and no longer being collected

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and … (funda kabanzi)

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and recently visited websites are also gone and no longer being collected. My CCleaner recently updated itself to a new version but I unchecked the delete history for Firefox (which treacherously is clicked by default - I fell into that trap before). Happy to blame the new CCleaner but that would not explain why history is not being collected now - to me the fault seems to lie with Firefox instead. Another possibility that went through my mind: Is Microsoft sabotaging users of Windows 11 to force them to buy new? PS: Under "Privacy", "History", the setting is "Firefox will remember history", as it always has been and should be. But it has forgotten all previous history and it is no longer collecting any new history either!

Asked by w.preiser 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

Discover website login isse

Just recently I am no longer able to login to the discover.com site in private mode. It still works in regular mode. I'm using this on a desktop, not the discover app. … (funda kabanzi)

Just recently I am no longer able to login to the discover.com site in private mode. It still works in regular mode. I'm using this on a desktop, not the discover app. I spoke to their tech support and tried to do a login while on the phone. They told me nothing was coming through on their end. So, what changed and how can I fix it please?

Asked by punbrain 2 izinyanga ezidlule

Last reply by jonzn4SUSE 1 inyanga edlule

Flash Player update message

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question agai… (funda kabanzi)

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question again. I had to stop using my favorite browser because of this. You all used to help your users but alas, no more. Here is a link to my previous question and then below is my present question;

https://support.mozilla.org/en-US/questions/1473866

I am running a fully updated Windows 11 computer. I have 4 fully up to date browsers; Vivaldi 7.5.3735.66 (Stable channel) (64-bit); EDGE Version 139.0.3405.125 (Official build) (64-bit); DuckDuckGo version 0.126.3; and Firefox 142.01. I play Bejeweled Blitz on FaceBook. The game works perfectly on all browsers EXCEPT Firefox. When I try to play on Firefox I get a message that says I must "upgrade to the latest version of Flash:. There is NO flash anymore. Why am I getting this message on Firefox but the game works just fine on all other browsers?

Asked by notnats 5 izinyanga ezidlule

Last reply by Denys 4 izinyanga ezidlule

Re-Opened to Tabs from a Month Ago - Help to Recover Last Session Post-Crash

My laptop unexpectedly closed Firefox after it crashed and upon a restart I re-opened Firefox, which normally restores all my open windows/tabs from the very last session… (funda kabanzi)

My laptop unexpectedly closed Firefox after it crashed and upon a restart I re-opened Firefox, which normally restores all my open windows/tabs from the very last session no problem whenever it force quits due to laptop crashes. But this time when opening, it restored windows/tabs from almost a month ago. I closed Firefox and checked the sessionstore-backups folder: - the recovery-backup files are from the session date I just re-opened with old tabs - the previous.jsonlz4 file is from about a month ago and seems to be the reference point used when restoring tabs rather than my actual last session

Is there any other file or method I could use to recover my actual prior session tabs before it crashed?

I have not re-opened Firefox since quitting the browser after seeing it restored the old tabs.

Thank you in advance!

Asked by Josh 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Any linux 32 bit alternatives?

I read firefox is dropping linux 32. Are there any alternatives? I only use the internet to watch youtube videos. I don't feel like having to buy a new laptop for this.… (funda kabanzi)

I read firefox is dropping linux 32. Are there any alternatives?

I only use the internet to watch youtube videos.

I don't feel like having to buy a new laptop for this.


https://support.mozilla.org/en-US/kb/firefox-has-ended-support-32-bit-linux#firefox:linux:fx144

Asked by kos 4 izinyanga ezidlule

Last reply by James 3 izinyanga ezidlule

Several websites are not loading, like YouTube and X.com

Several websites are not loading their content since yesterday. YouTube has a message "Try searching to get started" and even when I open a video, it won't play. X.com is… (funda kabanzi)

Several websites are not loading their content since yesterday. YouTube has a message "Try searching to get started" and even when I open a video, it won't play. X.com is not loading content in the pages. So far it's those two.

Asked by ndeithi 3 emasontweni adlule

Last reply by jonzn4SUSE 3 emasontweni adlule

restoring profile from a windows 7 machine to a windows 11 machine

I've been searching for three days now for a solution that will work to restore my profile from a crashed windows-7 machine to my new windows-11. Nothing listed in any fo… (funda kabanzi)

I've been searching for three days now for a solution that will work to restore my profile from a crashed windows-7 machine to my new windows-11. Nothing listed in any forum or help desk works as described. I used to be able to just rename the folder to the exact file name on the new PC, but windows 11 won't let me do anything. It always needs admin permissions and even after I activated the admin account and assigned a password, I still cannot copy to the folder or rename the folder. Every attempt to do this on W-11 fails. It shouldn't be that hard and I'm tired of wasting days playing with this. I have important bookmarks, passwords etc. I want restored, and I need help. Nobody wants to pick up a phone anymore to assist!

I have never used "sync" because I have multiple PCs and each used for different applications and yes some go back to W-7, the operating system that actually worked well. Each PC has Firefox and a distinct bookmark file.

I went to "about:profiles" and created a new profile thinking I could copy to the new folder, but when i switched profiles I couldn't get back to the original default! HELP!

Sam

Asked by Sam 5 ezinsukwini ezidlule

Last reply by TechHorse 2 ezinsukwini ezidlule

Firefox Context Menu - Unwanted Navigation Images are Showing Again

Hi All, I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu op… (funda kabanzi)

Hi All,

I was using the following CSS to hide the navigation images and show only text labels on the context menu for the Back, Forward, Reload and Bookmark Page menu options...

/* Content Area Context Menu - Navigation Vertical Text */
#context-navigation,
#context-navigation > menuitem{
  flex-direction: column !important;
}
/* hide images */
#context-back image, #context-forward image,
#context-reload image, #context-stop image,
#context-bookmarkpage image{
   display: none !important;
}
/* show text labels */
#context-back:after, #context-forward:after,
#context-reload:after, #context-stop:after,
#context-bookmarkpage:after{
   content: attr(aria-label) !important;
   margin-inline-start: -19px !important; /* this pushes navigation text items to left, aligned with other menu items below */
}


It worked up until a couple of versions ago, but something has changed, and my CSS is now broken, and those navigation icons are back.

My context menu now looks like the attached image below.

Any help with showing only text labels on this menu is appreciated.

Thanks.

Asked by Slouch 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

I lost all my usual tabs, after closing an unseen instance of firefox, opened by Mozilla.

Mozilla, in their infinite wisdom, sent me a note about something new in firefox, by displaying it in a new instance of Firefox. It wasn’t until I closed my normal sess… (funda kabanzi)

Mozilla, in their infinite wisdom, sent me a note about something new in firefox, by displaying it in a new instance of Firefox.

It wasn’t until I closed my normal session, that I realised a new instance of firefox was also running, and shut it down on.

In shutting the new instance down after my usual session, it overwrote all my normal tab settings🤬

Q1. Are my normal tab settings recoverable? Q2. Why did Mozilla think it a good idea to open a new instance of Firefox to send me information, rather than simply open a new tab.

NB This is in Windows 11

Asked by GowerMick 3 izinyanga ezidlule

Last reply by James 2 izinyanga ezidlule

Problem loading popular websites e.g. eBay (tried a new "profile" for troubleshooting)

Hi! Please see attached image: Left: Edge (making sure it isn't a network issue) Right: Firefox using a new profile from about:profiles. On my main profile, I've trie… (funda kabanzi)

Hi!

Please see attached image:

Left: Edge (making sure it isn't a network issue)

Right: Firefox using a new profile from about:profiles.

On my main profile, I've tried clearing the data and cookies (though not the history) a couple of weeks back.

Any suggestions welcomed! Many thanks in advance.

Asked by Joey 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule