I-Firefox Community Forum

I'm having problems using Firefox in general. No websites will load properly except for the Firefox support site. It's not an internet issue because everything works fine when I use Google Chrome (I'm typing this from Chrome). I tried deleting my history and clearing caches/cookies but that didn't fix anything. I've included some screenshots of what I'm dealing with below.

When I copy something to my clipboard I can paste it into Firefox. Into web pages and also into the URL bar.

But when I copy something in Firefox, it does not go to the clipboard. The clipboard still hast the content which was already there.

Also strange: When I cut text in a textarea, input element or the URL bar, the text is removed. But it is not sent to the clipboard. When I cut and paste, the text I get is what was previously in the clipboard.

What could be the cause? How can I debug this problem?

On many site where I try to login, when I hit the LOGIN button nothing happens. This does not happen if I open a private window. I am on version 129.0.2.

The latest update also seems to force Firefox to occasionally run at turtle speed. Any time there is an update Firefox will slow the whole computer to turtle speed. When I reboot, Firefox can take up to 15 minutes to fully load if there is more than one window to load.

Is there a fix for all this? Thanks

Hello! Thank you for taking the time to read my issue report and request for assistance.

My system MacBook Pro v 9,2 (late 2012) MAC OS 10.12.6 (Sierra) FF v 115.14.0esr (64-bit) DSL with 250m/bit connection

Until the day before yesterday the Youtube pages were running and performing normally. Since yesterday YT pages take several minutes to load.

I cleared the FF browser cache, deleted cookies, updated the browser, shutdown the computer, restarted the computer, but the hang problem persists.  I searched the internet for reports of server side issues at YT, but found nothing relevant.

I reported the issue in detail to YT, but have not heard back - I'm also not sure the help request to YT even made it out of my computer as the help request form did not provide the normal "Request Sent" confirmation.

Back on FF and attempting again to load YT pages: after about a minute FF reports that the YT page is slowing down the browser and requests that the page be "stopped". This is especially true of the "Watch Later" page which seems about ten times slower than the already VERY slow YT page loads in general. Eventually, the Watch Later page loads but is EXTREMELY lethargic, taking several minutes to load a selection. 

After a YT page loads and a choice is made the selected video presents at 360p.  Changing to 720p or 1080p only locks the playback.  The 360p playback hangs on a frame and audio runs on alone.  Clicking the playback stop button takes several seconds up to several minutes to process to stop the playback request.

Checking other browsers on my machine: Chrome and Opera load and run YT pages normally, including the Watch Later page, with fast loads and instant HD playback. I'm including a screen shot of the FF browser on the YT WL page after it has fully loaded. It took several minutes for the page to load as seen in the screen shot, but on selecting a video it hangs until FF generates a stop request as seen at the top of the browser window in the attached image.

There have been no changes to the computer or installations of new software of any kind except for updating FF which obviously did not in and of itself solve the issue. The issue presented the same before and after the FF version update.

Thank you in advance for any guidance or suggestions on solving the issue. Kind regards, A

My firefox webbrowser used to update almost every time a signed in. It has not let me know it has updated lately. The last few days we are getting constant popups whenever we go online in Mozilla Firefox. Each of them has your logo & gives increasing warnings about a virus asking me to click on a link - We can either x out or click ignore, but have to do it 5 or 6 times.. over & over. I cannot snip it or print screen it as it disappears or just tries to copy the blank background.

I do NOT want to click on these links as it may well download a virus rather than remove it. What do I do? If updating Firefox will help, how do I do it?

So, I use Fn + F7 which should stop or play the last active audio source.

Sometimes it works, sometimes it just refuses to work for one site at time, while the others work fine. So, for example, I have site x which plays audio, and site y which played audio some time ago, both windows open. Sometimes medias keys work as supposed, sometimes it doesn't work for site x for no apparent reason while it works for site y, or vice versa.

To get it to work, I have to spam it, move the tab around to the front (sometimes it works, it seems it gets priority, but it could be just coincidence) or completely close the tab and open another one with the same site. Whatever's causing this, it seems to be random, but it seems to be caused the most when having multiple tabs that can play audio, but not exclusively.

I just switched to Firefox and I don't really want to switch back, so it'd be great if any assistance is offered. On my last browser this wasn't the case.

This is what I've tried to solve the problem, but didn't work: - Go to about:preferences and turn off and then back on media.hardwaremediakeys.enabled - Open your Firefox settings (about:preferences); Uncheck Control media via keyboard, headset, or virtual interface. It is at the end of the page; Restart Firefox; Check that setting again

Additional information: - Here's the site that causes me trouble the most (this is a YouTube playlist loader for big playlists): https://youtube-playlist-randomizer.bitbucket.io/ - I use Windows 11

Is there a way to force FF to use HTTP/3? There are multiple instances (youtube, for example) when site says "alt-svc: h3", but FF ignores it and keeps using at best HTTP/2.

In the last few days, a transparent rectangular panel is showing up in the upper right hand corner when I open certain websites--Washington Post, The Nation, and Talking Points Memo, and this morning Kanopy and the Zojirushi website. It often covers functions like login and search. I can *see* the buttons, but I can't click them through the transparent panel.

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, There is nothing I can do The crash log is here: bp-c489f92a-e918-43ba-ab0b-589210240812

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc Win 8.1) and it works fine there. Can I go back to an older version of Firefox or is this a known issue with update?

This is the issue, Hulu website loads and allows you to log in. When you try to stream a show, it plays a commercial then freezes.

After running scannow and chkdisk on my Win 11 laptop, the fonts for menus and toolbars in Firefox (not for web pages) is unreadably small (about 6pt). I have tried adjusting layout.css.devPixelsPerPx, ui.textScaleFactor, and browser.display.os-zoom-behavior to recommended valus as well as above or below values. So far, no help. Please advise.

I have downloaded and deleted Firefox a dozen times and history and cache and still it is not allowing me to have the Chose User Profile to pop up

I have been trying for the last 2 days to get the Firefox -Choose User Profile to come up and each time I add the below in the terminal

/Applications/Firefox.app/Contents/MacOS/Firefox-bin -P

I get

Alans-MacBook-Pro:~ alanbmillard$ /Applications/Firefox.app/Contents/MacOS/Firefox-bin -P -bash: /Applications/Firefox.app/Contents/MacOS/Firefox-bin: No such file or directory Alans-MacBook-Pro:~ alanbmillard$

So it states no such file or directory when Firefox is definately in the Applications folder

Any thoughts or suggestions? Thank you in advance

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back to not alphabetical

Hello,

This has been very challenging for more. I have searched the internet forms I cannot find the solution to this issue, please help! When I first bought this computer I tried to install Firefox it crashed and said that there was another instance of Firefox running. Now I tried again to reinstall Firefox and I am getting a new error, which is: Your Firefox profile cannot be loaded. It maybe missing or inaccessible. I followed one of the forms on this site. I did all that was in the form, IE: I tried to recreate profiles through the profile manager. I also tried to clear the cache in the cache folder. I also tried to move the profile folder via the profile manager. Nothing has worked. Please help me I am very disparate. Also so if necessary is there a way to get live support. thank you :)

Hey mozilla, One of your user scammed me yesterday afternoon after hacked my telegram and withdraw my all crypto funds with the access of your mozilla browser .pls track and search the issue . Amd message me back if you need data .i will provide all the details .the location was shown in germany ..please please resolve it I’m in big loss and i hope you are helping me bring my money back .

I have had Firefox installed as a backup browser on Windows 10 Home Edition. Due to some strange and possibly non-resolvable issue, I keep having a problem with the Crash Reporter popping up stating that Firefox has crashed, even when Firefox has not been running *at all*. I updated to the latest version of Firefox; this resolved the problem for a few weeks but then Crash Reporter started popping up again. I might mention that when I do actually run Firefox, it comes up and runs fine, with no problem or crashing. I would like to know if there is some relatively simple way to disable the Crash Reporter itself from coming up.

For 2 days now I have a big problem! Firefox froze, and I ended up closing it with the programme manager. When I wanted to reopen I got this: Firefox est déjà en cours d’exécution mais ne répond pas. L’ancien processus Firefox doit être arrêté pour pouvoir ouvrir une nouvelle fenêtre. BUT - it refuses to close when I click on "close" (fermer).

I tried the programme manager - but Firefox isn't shown as being open.

I've made a back up of my profile. I can't delete parent.block ... I'm told "Firefox is running already" and I must close it. Every troubleshooting step comes to the same barrier to completing it! Almost all guide one from an open Firefox page - and I can't open Firefox! I can't "uninstall" for the same reason!

All my passwords are in Firefox - and I can't import them to Chrome without closing Firefox completely! I'm going mad - urgent need to access my passwords!

I click the Share Data button, and instead I get a complaint every time, that "We can't automatically get your browser's troubleshooting data, please try these manual steps." I ain't falling for that no more, every time I click that manual steps thing, it blanks out everything I already typed, and when I come back I have to start over!

Anyway, how do I get that complaint to go away, and the details to appear in the Troubleshoot Information box like they ought to?

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it into my message, nothing happens.

However, If I paste the item elsewhere, i.e. in my test editor, and copy it from there, then I can paste it into the answers.microsoft.com. thread message.

I initially thought this was some Microsoft site restriction, but I don't experience this in Chrome. Not only can I paste into a thread there, but I can copy something on that page and paste it into that Microsoft thread in Firefox.

So I suppose. strictly speaking, this is a pasting problem.

Here's an example of a thread there link text

I am not now able to access the Macy's department store website. Here is the error message I receive when I try:

You don't have permission to access "http://waf-failover.macys.com/prod/WAF_Failover/WAF_error_page.html?" on this server.

Reference #18.cf94d817.1722504206.34c574ac

https://errors.edgesuite.net/18.cf94d817.1722504206.34c574acWhat does the following message mean?

How do I correct this problem?bold text