Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Exception is not respected

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced track… (funda kabanzi)

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced tracking protection off" and "You have granted this website additional permissions". This website uses cookies to recognize my computer and not to require a one time password. However, when I close Firefox despite the fact that the website is on the exception list, cookies are deleted and I have to keep re-entering the one time password. I did turn of the checkbox for deleting cookies when Firefox is closed and now I am no longer asked to enter the OTP after Firefox is closed.

I assume this is a bug. Does anyone else experience similar issues? Is anything I can do about it and be able to use the exception list as intended?

Thanks.

Asked by Sue 2 emasontweni adlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

FirefoxCP Isolated Web Content is chewing up all the memory on my new iMac

Do you (as a Mac user) experience the same or similar: 44 instances of FirefoxCP Isolated Web Content ranging from 60MB-918MB each, with 18 of them above 200MB and 5 of … (funda kabanzi)

Do you (as a Mac user) experience the same or similar:

44 instances of FirefoxCP Isolated Web Content ranging from 60MB-918MB each, with 18 of them above 200MB and 5 of them above 400MB. I have 15 tabs open and in practical terms almost nothing else open on the computer (a brand new M3 silicon iMac). It has 8 GB of memory. I had similar experiences in the past, but never as bad as now. I do not know everybody else can live with this.

Is this how Firefox is designed to operate or is this a bug?

Thanks.

Asked by Sue 1 inyanga edlule

Last reply by Sue 1 inyanga edlule

500 undefined

I went to Finance.Yahoo.com to try to look up a fund. After I enter any fund symbol, I get consistently "500 undefined". I used Safari with no problems. Why is Firefox do… (funda kabanzi)

I went to Finance.Yahoo.com to try to look up a fund. After I enter any fund symbol, I get consistently "500 undefined". I used Safari with no problems. Why is Firefox doing this and how to get around this? Thanks.

Asked by Sue 1 inyanga edlule

Last reply by Sue 1 inyanga edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Youtube Constantly Buffering after Pausing and Resuming

I've been watching and following along with a Unreal Engine 4 Course on Youtube for some time now (mentioning in case the resource usage has something to do with it), and… (funda kabanzi)

I've been watching and following along with a Unreal Engine 4 Course on Youtube for some time now (mentioning in case the resource usage has something to do with it), and in the past couple days I've noticed a pretty serious and annoying bug. When I pause the video, tab (Cmd + Tab on MacOS) into Unreal Engine, do some things, then tab back and resume the video, it will play for one frame and then stop and buffer, but the audio will continue playing. The only way to get the video to resume is to skip forward/backward in the video (either with the arrow keys or the progress bar). I've also tried Troubleshooting/Safe mode and the issue still persits.

Asked by beatzoid 9 izinyanga ezidlule

Answered by beatzoid 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Printing Problem: Print preview looks fine. Image not scaled when printed

I am trying to print shipping labels from Amazon and a third-party web app running Firefox 103.0 64-bit. Text prints just fine but images (barcodes, etc) that need to b… (funda kabanzi)

I am trying to print shipping labels from Amazon and a third-party web app running Firefox 103.0 64-bit.

Text prints just fine but images (barcodes, etc) that need to be scaled down do not do so causing them to be truncated on the page.

I have cleared print settings and tried two different printers to no avail. The documents/images print correctly from Chrome. I have tried using the system dialog to print but this also does not correct the issue.

Any help is greatly appreciated as I currently cannot use Firefox for the essential daily task of printing packing slip / mailing labels.

Asked by gschertz 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

Strange Blue Thing On New Tab When Opening NewTab

only sometimes, when i get a new tab, from double click or anywhere else, appears a blue circle on the left side of the tab bar, it comes from the browser it gets bigger.… (funda kabanzi)

only sometimes, when i get a new tab, from double click or anywhere else, appears a blue circle on the left side of the tab bar, it comes from the browser it gets bigger. ive just seen it from the corner of my eye. it just happens real quick

can someone help

Asked by tunescool 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Failed Update ... What next?

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the mess… (funda kabanzi)

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the message that her computer was too old for the update.

We had to reload the most recent update which had been running on her computer.

Now, none of her bookmarks show up and the bookmark toolbar will not display near the top of the screen as it used to.

None of help items online are of any use because what they say will show up on the screen (such as when you enter "about:profiles") is not what shows up on her screen.

Is there any way to recover her bookmarks, passwords and other saved data, please?

Asked by tomcarney8985 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Find Bar

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after del… (funda kabanzi)

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after deleting the phrases and words. I need help for this ?

Asked by rizvi.zainab492 6 izinyanga ezidlule

Last reply by cor-el 1 inyanga edlule

  • Okugcinwe kunqolobane

Ecwid by Lightspped: issues with our mutual customer's site

Hello Firefox team! This is Rarity, Ecwid by Lightspeed Customer Care team. Ecwid is an embeddable platform for creating online stores. I'm contacting you on behalf of … (funda kabanzi)

Hello Firefox team!

This is Rarity, Ecwid by Lightspeed Customer Care team. Ecwid is an embeddable platform for creating online stores.

I'm contacting you on behalf of our mutual customer who has a site created on WordPress https://remstim.de/. They inserted the following links to their site from Real Cookie Banner plugin for WP:

- Privatsphäre-Einstellungen ändern - Historie der Privatsphäre-Einstellungen

You can find them in the footer section, screenshot for you: https://ecwid.d.pr/i/RHU1Ne

The issue is these links aren't clickable in Firefox browser (in Chrome and Safari it is ok). Could you please check what may cause the issue and reach out back with the details?

Hope to hear from you!

Asked by rarity2008 6 izinyanga ezidlule

Last reply by rarity2008 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Window invisible since (Mac) restart

After a mistaken forced restart (inadvertent pressure on the shutdown/start key), one of the 3 windows I had open is invisible. It shows in the 'Windows" menu as one of 3… (funda kabanzi)

After a mistaken forced restart (inadvertent pressure on the shutdown/start key), one of the 3 windows I had open is invisible. It shows in the 'Windows" menu as one of 3 but when I select it - nothing. It does not show as a recently closed window in History. I have restarted Firefox multiple times, including deleting the xulstore.json file then restarting (a fix from another similar thread).

How can I restore this inaccessible window?

Thanks

Asked by kian4 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Website not displaying.

The www.nzherald.co.nz website pages wont display using Firefox MacOS. Just comes up blank. The website works fine on other browsers and ios Firefox. Have tried deleting … (funda kabanzi)

The www.nzherald.co.nz website pages wont display using Firefox MacOS. Just comes up blank. The website works fine on other browsers and ios Firefox. Have tried deleting the cache.

Asked by info7723 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Problem with NY Times loading

The New York Times is only partially loading with white space on the bottom. The same with article links. The ad blocker is off. I deleted the cookies. This just started … (funda kabanzi)

The New York Times is only partially loading with white space on the bottom. The same with article links. The ad blocker is off. I deleted the cookies. This just started happening a few days ago. Can go back from article to home page either. Other sites are working. NY Times works on Chrome.

Asked by msljy 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Opening Office.com in Multi Account Containers

I'm not sure what I did when using Multi Account Containers (Must have clicked "yes" to always open in a specific container when accessing Microsoft, www.office.com. I … (funda kabanzi)

I'm not sure what I did when using Multi Account Containers (Must have clicked "yes" to always open in a specific container when accessing Microsoft, www.office.com. I enter user name and password and Firefox containers prompts me to Always open in container and I click no. It's like I'm stuck in an endless loop, each time I enter user name, password and two-factor a new tab opens and I have to do it all over again (Never getting into office.com). However, when using private windows I am able to get in. Can I turn off, "Always open in X container"? Thank you.

Asked by eskaygee33 1 unyaka odlule

Last reply by eskaygee33 1 unyaka odlule

Facebook Push Notifications

On the Facebook desktop, the Firefox push notifications keep switching to off. I cannot see these notifications as a result, as you can see from the image where the infor… (funda kabanzi)

On the Facebook desktop, the Firefox push notifications keep switching to off. I cannot see these notifications as a result, as you can see from the image where the information is blank. I have tried everything possible to fix this issue, but it remains. Any help in fixing this issue would be appreciated.

Asked by Peter Symington 5 izinyanga ezidlule

Last reply by Peter Symington 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

Recover lost tabs

Earlier today I changed my settings in "Privaty & Security" to "Clear history when Firefox closes". In that setting I selected to only delete "Browsing and download h… (funda kabanzi)

Earlier today I changed my settings in "Privaty & Security" to "Clear history when Firefox closes". In that setting I selected to only delete "Browsing and download history."

I assumed this would just delete my browsing history from the URL bar, but now after I closed Firefox, it also deleted all my tabs!! There were many important tabs that I don't want to lose. But I also can't find them under 'recently closed tabs', and I also tried a solution from this forum, namely to find the recovery file and upload them to https://www.jeffersonscher.com/ffu/scrounger.html -- but they don't contain my old tabs either!

Is there still something I can do to recover my lost tabs??

Asked by JelleAms 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Removing the ⌘+J shortcut

I am trying to change the keyboard shortcut of the Tools → Downloads menu (opening up the downloads). I accidentally click that sometimes and it is quite annoying, so I … (funda kabanzi)

I am trying to change the keyboard shortcut of the Tools → Downloads menu (opening up the downloads).

I accidentally click that sometimes and it is quite annoying, so I thought I'll switch the shortcuts to a more complex one to avoid these mistakes ^+⌘+J and when I remap that in the Keyboard preferences, the new shortcuts shows up in the menu, and it starts working but the old shortcut ⌘+J is still working.

I believe that is a bug in Firefox.

Asked by István Karaszi 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

suggestion for master password

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that … (funda kabanzi)

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that you do not require the master password to start a Firefox session, only to access the passwords information, or to create and remember a login password for a new website. It is a hassle to enter the master password every time I want to use Firefox. Or should I keep firefox open the entire day?

Asked by mcrick07-firefox 1 unyaka odlule

Answered by mcrick07-firefox 1 unyaka odlule

  • Kusonjululiwe

scam add-on?

I went to a normal retail website, and got this page that appeared to be from Firefox, telling me to download an add-on for security. I declined. but now when I try to go… (funda kabanzi)

I went to a normal retail website, and got this page that appeared to be from Firefox, telling me to download an add-on for security. I declined. but now when I try to go to that website, I get re-directed to some strange websites. How do I fix this?

Asked by knit2utah 4 izinyanga ezidlule

Answered by knit2utah 3 izinyanga ezidlule

  • Kusonjululiwe

Lost all Passwords on Mac After Synchronization

I synchronized my Mac and iphone Firefox password accounts so I can share passwords between devices. I just realized I've lost all the passwords on my Mac. The only passw… (funda kabanzi)

I synchronized my Mac and iphone Firefox password accounts so I can share passwords between devices. I just realized I've lost all the passwords on my Mac. The only passwords I see are the ones stored on my iphone

Is there a solution to retrieving the passwords on my Mac?

Thanks

Asked by Dan 3 izinyanga ezidlule

Answered by Dan 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox won't play videos on MacOS 12.4 with unsupported Macbook Pro (2012)

Hi, I have a very special problem. I have a Macbook Pro (2012) with MacOS 12.4. The old MacBook Pro is not supported by Apple. Since the update a few days ago, Firefox … (funda kabanzi)

Hi,

I have a very special problem. I have a Macbook Pro (2012) with MacOS 12.4. The old MacBook Pro is not supported by Apple.

Since the update a few days ago, Firefox won't play all videos (for example vimeo.com, youtube.com (not always)). Some videos will be played.

I tried it with deleted cache and website data, with no luck. I tried it with disabled hardware acceleration also with no luck. It also won't work with a new und empty profile (without any extensions).

The sides are loading the video but the playback won't start. Sometimes I get a spinning loading wheel. I suspect the advertising before the videos. Or it is a problem with graphic-libraries from macos, that do not work propper with my MacBook Pro.

With other browser (Chrome, Safari etc.) all videos will be played.

I now, it was my decision to switch to an unsupported OS on my old computer, but everything works (except for Firefox) and I get two more years security updates. I don't want to switch to another browser. :-(

Best regards Kay

Asked by Kay 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule