Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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topsites

Topsites disappeared with update to 70.0 64-bit. I added imdb and msn to havePinned but they don't show up in the blank tab. I attached a screenshot of config with a sear… (funda kabanzi)

Topsites disappeared with update to 70.0 64-bit. I added imdb and msn to havePinned but they don't show up in the blank tab. I attached a screenshot of config with a search for topsites.

Asked by tinutuva 1 unyaka odlule

Last reply by spare1 1 unyaka odlule

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All websites trigger security risk

I have added exceptions, I have gone through About:Config. Every website I need to use for work including how I clock in to just trying to use Google for either a search… (funda kabanzi)

I have added exceptions, I have gone through About:Config. Every website I need to use for work including how I clock in to just trying to use Google for either a search or to access work email gives the SEC_ERROR_CA_CERT_INVALID. Every single site I go to - including trying to access Mozilla support. Every site has been added as an exception and it still gives me the security error.

I work between two computers right now and my old one with the same version of Firefox does not do this. No exceptions, no messing with About:Config - it goes to the sites with no problems. The network I use does not have anti-virus and there is no anti-virus on the two Macs I use.

I know it isn't the websites either as Chrome and Safari both load what I need with no problems either. And this is recent as when I set the new computer up just this past Monday, 12/16/2019, everything was working fine and Firefox was syncing from the old computer and loading all sites fine.

Asked by EDAnderson 1 unyaka odlule

Last reply by EDAnderson 1 unyaka odlule

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Just got the latest FF update and Adaware Secure Search showed up in my addons. There's no option to remove it.

Windows 10 Pro, Version 1903, OS Build 18362.418 FF 70.0 (64 bit) Let me preface this with saying I worked in IT for a long time. I'm stumped on this one. FF worked fine … (funda kabanzi)

Windows 10 Pro, Version 1903, OS Build 18362.418 FF 70.0 (64 bit)

Let me preface this with saying I worked in IT for a long time. I'm stumped on this one.

FF worked fine on 10/22/19. Tried opening FF on 10/23/19 and it kept crashing. I started the task of finding out why.

Opened in Safe Mode and saw the latest FF update. Also discovered a new addon that I did not install: Adaware Secure Search. It wasn't there the last time I reviewed addons (which I do frequently, trying to find the best addon's for my usage) and I hadn't installed anything new recently. Disabled Adaware and FF started opening properly.

I don't want Adaware Secure Search however there is no Remove option in the dropdown. So, I started hunting online to try and remove it.

It is not in the Control Panel. It is not in the registry - I searched in every folder. Ran MalwareBytes and other tools - they don't see Adaware Secure Search anywhere. I followed the instructions that required the use of Troubleshooting and found Adaware is also not in my FF profile (that I can tell - the .xpi files are difficult to figure out since the majority are in number value). Tried refreshing FF and it showed up again. Un/re-installed FF and there it is again!...but this time i had the "joy" of having to redo my tabs, etc. It isn't on my other browsers either, just FF.

How do I get this removed? I don't want it to somehow become enabled in my system.

Asked by cadwellm 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Questions about Content blocking in Firefox 70.

There is a strange thing with Firefox Content blocking after Firefox 70 update - when I visit some site Firefox reports that it has tracking cookies but this cookies loca… (funda kabanzi)

There is a strange thing with Firefox Content blocking after Firefox 70 update - when I visit some site Firefox reports that it has tracking cookies but this cookies located in the list of blocked and allowed at the same time, also I saw purple shield in adress bar, so Firefox block something on this time. But on another site I have grey shield wilth same cookies in blocked and allowed lists again. So my question is why Firefox puts same cookies in the list of blocked and allowed and why it shows me different shield in similar situation?

Asked by Vitaliy1993 1 unyaka odlule

Last reply by Malsha Rajapaksha 1 unyaka odlule

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Enhanced Tracking Protection not detecting any trackers - stopped working after reinstalling Firefox

I had to reinstall Firefox browser. After reinstalling, I have noticed that the Tracking Protection shield was always grey. For every site I go to, the Tracker Protection… (funda kabanzi)

I had to reinstall Firefox browser. After reinstalling, I have noticed that the Tracking Protection shield was always grey. For every site I go to, the Tracker Protection summary (dropdown after clicking the shield) always says "No trackers known to Firefox were detected on this page". This is for sites that previously I know Firefox was blocking trackers.

I'm wondering if perhaps during the reinstall I've lost the file of known trackers somehow? Already tried reinstalling and restarting.

Thanks in advance for any help.

Asked by Jake 1 unyaka odlule

Last reply by stuartspouse 1 unyaka odlule

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Firefox is not diconnecting from a website (my bank) even though the website states that I have disconnected.

I am using firefox 70.0 on Imac OSX 10.11.6. When I disconnect from my banks website it states you have been disconnected. But even if I close the tab then open a new tab… (funda kabanzi)

I am using firefox 70.0 on Imac OSX 10.11.6. When I disconnect from my banks website it states you have been disconnected. But even if I close the tab then open a new tab. Go to the banks page it takes be straight to by account as if I was never logged out. I also use Safari on the same iMac and I do not have the same problem.

Asked by andy 1 unyaka odlule

Last reply by andy 1 unyaka odlule

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How can I remove the "Did you mean to go to..." drop down bar when searching for something in the search bar?

How can I remove the drop down bar that asks me if I "meant to go to" some specific place every time I do a single-word search in the search bar? Apparently this was a pr… (funda kabanzi)

How can I remove the drop down bar that asks me if I "meant to go to" some specific place every time I do a single-word search in the search bar? Apparently this was a problem a few years ago with a Firefox update, and it has just started happening to me after this most recent update. It is extremely annoying and there isn't anything in Options that allows a user to turn it off.

I tried a potential fix posted in one of the older support threads regarding this issue (switching browser.fixup.dns_first_for_single_words preference from false to true) but it doesn't seem to have worked, even after disabling the DNS's "Web Address Error Redirect Service", then resetting Firefox and my router after changing that setting.

Another method I tried was changing my DNS settings I also tried setting keyword.enabled to false, but that did not work either.

I've attached a screenshot of the specific drop down bar I'm referring to.

Asked by B M 1 unyaka odlule

Answered by jscher2000 1 unyaka odlule

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Does setting 'geo.enable' to "false" also prevent FF from shrinking the 'net down from World Wide Web to Local Wide Web?

FF's Privacy statement INCLUDES, but not limited to the following: "Location data: Firefox uses your IP address to suggest relevant content based on your country and stat… (funda kabanzi)

FF's Privacy statement INCLUDES, but not limited to the following: "Location data: Firefox uses your IP address to suggest relevant content based on your country and state."

I do not wish to have the World Wide Web reduced to local content. Can I prevent FF from doing this?

I checked the browsers setting and set geo.enable to 'false, but it's not the same thing as shrinking the Internet and telling me what I may and may not see.

Thank you volunteers for your support,

W.

Asked by Webnaut 1 unyaka odlule

Last reply by Webnaut 1 unyaka odlule

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Firefox 70.0.1 (64-bit) keeps changing the "Save image as" folder. How can I fix this?

Feels like it's trying to guess where I want each image saved and it fails most of the time, changing the folder all the time. Rarely keeps the last save folder. Any way … (funda kabanzi)

Feels like it's trying to guess where I want each image saved and it fails most of the time, changing the folder all the time. Rarely keeps the last save folder. Any way to fix this?

Asked by sotpap2006 1 unyaka odlule

Last reply by sotpap2006 1 unyaka odlule

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Getting error "you must log in to this network before you can access the internet". even though we have internet connection and IE is working

We can able to browse with Internet Explorer & google chrome without any issues with auto detect proxy settings. But we cannot able to browse with firefox post upgrad… (funda kabanzi)

We can able to browse with Internet Explorer & google chrome without any issues with auto detect proxy settings. But we cannot able to browse with firefox post upgradation of 69.0.2 version in citrix images.

Asked by nagendra.meda16 1 unyaka odlule

Last reply by Wesley Branton 1 unyaka odlule

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Firefox crashes on webpage opening in New Tab since 69.0.0, random occurence, does not generate crash reports.

Hello, Finally decided to make a topic about it as all of my attempts in the past few months to fix it have been in vain. Starting from Firefox 69.0 or even perhaps in 68… (funda kabanzi)

Hello,

Finally decided to make a topic about it as all of my attempts in the past few months to fix it have been in vain. Starting from Firefox 69.0 or even perhaps in 68.0, I cannot exactly remember, Firefox started to randomly crash when I opened a New Tab and tried either Googling or opening a webpage through the address bar. This crash does not create any crash reports, going to "about:crashes" does not reveal anything, neither are any crash reports stored locally.

I have tried running Firefox in safe mode, without extensions, deleting my cache files from APPDATA/Local, deleting my profile files from APPDATA/Roaming and a lot of other stuff I honestly cannot remember anymore, but nothing has helped. I even tried downgrading to 68.0, but I received some kind of big warning message and did not want to proceed.

The issue itself in essence is a full freeze, which sometimes takes a second until firefox crashes, but sometimes takes 15 seconds. During that time the only thing I can see in Task Manager is that Firefox has a "Very High" power usage, which is bizarre, since I am not even running it on a notebook (i7-9700K factory clock, RTX 2080S, 16GB DDR4 RAM). As said, it never produces a crash report, so I have been reluctant in reporting it in the past. And since it is random and can take many hours to occur (or can occur first thing after I turn on PC and open Firefox), it is basically impossible for me to record a video about it.

(While writing this, I went to look something in a new tab, tried opening my Gmail account and the crash occurred. Added a task manager screenshot about what I meant by power usage. Fortunately it allowed me to restore the session and I did not have to re-type the entire text)

From what I can gather, the issue started to happen around the time I switched over from GTX 1070 to RTX 2080 SUPER GPU. But I cannot really imagine how a GPU upgrade could influence Firefox stability. Even less so since the same Firefox issue has persevered through multiple GPU driver updates.

Hope you guys have some suggestions what to try here. Perhaps some changes in about:config that could help me out here?

Thanks in advance, Rasmus

Asked by Dryminator 1 unyaka odlule

Answered by Dryminator 1 unyaka odlule

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Clicking on Menu, Logins and Passwords results in "No Logins Found". Complete reinstall with registry wipe and re-sync results in same condition.

However, when visiting a site, my login and password are populated. This leads me to believe that Firefox Lockwise is simply not displaying them. New login information is… (funda kabanzi)

However, when visiting a site, my login and password are populated. This leads me to believe that Firefox Lockwise is simply not displaying them. New login information is being saved, but again, not being displayed. This occurs on my HP laptop but works fine on my desktop. This is very frustrating. Please help.

Asked by dbcobb 1 unyaka odlule

Answered by Wesley Branton 1 unyaka odlule

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Why isn't my bookmark restore file type recognized?

I'm trying to restore my bookmarks after reinstalling Windows 10. They were saved in a windows.old file on my Passport. I used the Import and Backup button, selected Res… (funda kabanzi)

I'm trying to restore my bookmarks after reinstalling Windows 10. They were saved in a windows.old file on my Passport. I used the Import and Backup button, selected Restore, and choose my file. It's a json file. It then gave me an error message "unsupported file type."

BTW, the file ends in .jsonlz45dd510a6. It's not recognized as a json file, so I had choose 'all files" and then highlighted it to select it, and received the above error message. I then tried making a copy but omitting the letters and numbers after .jason, and tried using that, but got an error message "unable to process the backup file."

Asked by justchris63 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

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Sync Moile with PC

Hello, I always have Sync turned on, on my Laptop (PC) and my iPhone. When I reinstalled Firefox, everything was synced except my bookmarks. I have all my bookmarks on my… (funda kabanzi)

Hello, I always have Sync turned on, on my Laptop (PC) and my iPhone. When I reinstalled Firefox, everything was synced except my bookmarks. I have all my bookmarks on my iPhone. How do I get my bookmarks back on my Laptop? Can I somehow export my bookmarks on my iPhone, which has Firefox mobile, and email them to myself on my Laptop? I would really appreciate it very much if anyone could assist me this this issue. Thank you.

Asked by David 2 iminyaka edlule

Answered by David 2 iminyaka edlule

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Firefox crashes

firefox crashes all the time ,especially facebook,i thought it was my video card ,so i went out and bought a new video card,it still crashes,i have uninstalled firefox an… (funda kabanzi)

firefox crashes all the time ,especially facebook,i thought it was my video card ,so i went out and bought a new video card,it still crashes,i have uninstalled firefox and reinstalled firefox ,i have disabled all addons ,i have disabled hardware acceleration,i have no problems with any other browser but firefox,here are a list of my Submitted Crash Reports

Report ID 	Date Submitted
bp-16b09feb-b3ff-491d-a4df-589610191101	10/31/2019 8:42 PM
bp-05d3f1d6-6544-42b6-8a93-4b7d90191101	10/31/2019 8:42 PM
bp-3d49258d-8329-43bc-b12b-ec6060191101	10/31/2019 8:42 PM
bp-a9bb5b83-0156-4889-8ade-5654a0191101	10/31/2019 8:42 PM
bp-8d65c347-e7da-428c-a0a1-cc73a0191101	10/31/2019 8:42 PM
bp-e997aad8-83fb-463b-95c2-5d09f0191101	10/31/2019 8:42 PM
bp-9dea9c85-c7af-4768-9f07-7d73c0191101	10/31/2019 8:42 PM
bp-4defdd9c-4769-4095-88cc-9dd480191101	10/31/2019 8:42 PM
bp-68a02a5e-a616-4078-a809-38c1b0191101	10/31/2019 8:42 PM
bp-38ce48a5-163f-498b-9e1f-9ffe10191101	10/31/2019 8:42 PM
bp-1adbe766-36f5-4ae4-b136-52caf0191101	10/31/2019 8:42 PM
bp-b612586e-5401-4df6-a224-ed9680191101	10/31/2019 8:42 PM
bp-0ddc7b93-38a3-4eb1-ad63-2b3cd0191101	10/31/2019 8:42 PM
bp-cb27a289-b363-4332-9990-3b2d70191101	10/31/2019 8:42 PM
bp-700f5711-8fa4-48bf-bb16-9ded00191101	10/31/2019 8:42 PM
bp-2f24687f-30f8-4030-a5a4-840ca0191101	10/31/2019 8:42 PM
bp-61276529-8670-4204-a560-deffa0191101	10/31/2019 8:42 PM
bp-721dc18c-d7e9-4aba-bc59-27afb0191101	10/31/2019 8:42 PM
bp-32bfe253-09aa-4429-ad20-74bfb0191101	10/31/2019 8:42 PM
bp-6c1f3094-a02f-4367-92df-bf2e70191101	10/31/2019 8:42 PM
bp-4af7a733-6dbf-4169-ae1d-798cf0191101	10/31/2019 8:42 PM
bp-52d07d13-1be0-47a0-a55b-6a9450191101	10/31/2019 8:42 PM
bp-6308e35e-ab2e-4d33-adc0-953480191101	10/31/2019 8:42 PM
bp-ae7ff966-bec2-48ce-82ed-f41740191101	10/31/2019 8:42 PM
bp-8674aa59-6cb7-4ba3-a875-37d420191101	10/31/2019 8:42 PM
bp-748820ce-efd8-4248-9381-8d0dc0191101	10/31/2019 8:42 PM
bp-bddee557-64ef-43aa-80cf-067860191101	10/31/2019 8:42 PM
bp-f087b130-bf32-4ac6-9b84-b18ee0191101	10/31/2019 8:42 PM
bp-115461f8-bfa5-4acf-86af-e46220191101	10/31/2019 8:42 PM
bp-96539755-a955-47f7-843d-e1e270191101	10/31/2019 8:42 PM
bp-7c01cedd-8a78-4199-91d1-f2e160191101	10/31/2019 8:42 PM
bp-0d7b38ed-ac3a-4823-a207-771360191101	10/31/2019 8:42 PM
bp-91c7fce1-12e9-4e9d-810c-136920191101	10/31/2019 8:42 PM
bp-0eeb5a35-3fd7-4836-8e4f-2066b0191101	10/31/2019 8:42 PM
bp-083c2749-38b9-4962-8bdc-c8ee30191101	10/31/2019 8:42 PM
bp-f807eb85-ebe7-4d7f-9394-afc2d0191101	10/31/2019 8:42 PM
bp-b6898d39-78c7-4508-8be7-1bc840191101	10/31/2019 8:42 PM
bp-17db0d06-6748-451d-911c-6eaab0191101	10/31/2019 8:42 PM
bp-663087ab-ceaa-4d24-85e8-949150191101	10/31/2019 8:42 PM
bp-3b21bd64-701b-4527-8656-1307c0191101	10/31/2019 8:42 PM
bp-1a4a042f-4748-45a0-8c89-e65ae0191101	10/31/2019 8:42 PM
bp-9333a76b-b030-4e2d-9cfe-d7c510191101	10/31/2019 8:42 PM
bp-307473ec-c3e5-4589-b03a-6ac330191101	10/31/2019 8:42 PM
bp-fcb26957-4e74-4f0b-82bd-cb1560191101	10/31/2019 8:42 PM
bp-803163b1-3c52-4e4e-b167-e27860191101	10/31/2019 8:42 PM
bp-45006af9-b3b3-4614-a89a-d7fb50191101	10/31/2019 8:42 PM
bp-26a68211-9a29-45f7-bbae-112d10191101	10/31/2019 8:42 PM
bp-c4802a8d-6106-4bd5-b78f-177960191101	10/31/2019 8:42 PM
bp-5ff6f14c-3d2c-4394-852b-bcf9a0191101	10/31/2019 8:29 PM
bp-5841110f-b418-4ad0-b40b-2f8830191030	10/30/2019 6:30 PM
bp-0c306469-f273-40f6-bedc-947110191020	10/20/2019 1:03 PM
bp-e92d23f7-484d-4924-bdb8-2e2f70191101	11/1/2019 12:02 PM

Asked by dennis215 1 unyaka odlule

Last reply by Senali Madawala 1 unyaka odlule

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Firefox sync not syncing. Getting errors in logs

Wiped my windows last night and after reinstalling windows and installing firefox, none of my bookmarks, history and addons are syncing. 1573234725723 Sync.LogManager DE… (funda kabanzi)

Wiped my windows last night and after reinstalling windows and installing firefox, none of my bookmarks, history and addons are syncing.

1573234725723 Sync.LogManager DEBUG Flushing file log 1573234725724 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1573234725739 Sync.LogManager DEBUG Log cleanup threshold time: 1572370725739 1573234725743 Sync.LogManager DEBUG Done deleting files. 1573234738871 FirefoxAccounts INFO Polling device commands. 1573234738871 Sync.Service DEBUG User-Agent: Firefox/70.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.72.0.20191030021342.desktop 1573234738871 Sync.Service INFO Starting sync at 2019-11-08 17:38:58 in browser session PU39WdOcpfXG 1573234738871 Sync.Service DEBUG In sync: should login. 1573234738871 Sync.Service INFO User logged in successfully - verifying login. 1573234738872 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1573234738872 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => success.status_ok 1573234738872 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234738872 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1573234738874 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=0 1573234739084 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/device/commands?index=0 200 1573234739084 Hawk DEBUG (Response) /account/device/commands?index=0: code: 200 - Status text: OK 1573234739085 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -84 1573234739419 Sync.Resource DEBUG GET fail 503 https://sync-663-us-west-2.sync.services.mozilla.com/1.5/105687281/info/collections 1573234739419 Sync.Resource WARN GET request to https://sync-663-us-west-2.sync.services.mozilla.com/1.5/105687281/info/collections failed with status 503 1573234739420 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.server 1573234739420 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234739420 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1573234739421 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1573234739421 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234739421 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1573234739422 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1573238339422 1573234739423 Sync.ErrorHandler ERROR Sync encountered a login error 1573234739423 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1573234739425 Sync.SyncScheduler DEBUG Next sync in 3742910.1557205166 ms. (why=schedule) 1573234739428 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:984:15) JS Stack trace: onNotify@service.js:984:15 1573234739428 Sync.Service DEBUG Not syncing: login returned false.

Asked by mannysjohal 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Will not play videos fox news

Will not play videos fox news, the video opens but when you click the play button it just spins the curved arrow and never loads: Firefox- updated 70.0.1 64bit and indica… (funda kabanzi)

Will not play videos fox news, the video opens but when you click the play button it just spins the curved arrow and never loads: Firefox- updated 70.0.1 64bit and indicates no updates available, updated graphics card, windows 10Pro version 17763, not an N operating system so I did not reload media player, it will play in safe mode, unchecked performance play, None of these changes fixed the problem. They play fine in Microsoft edge.

Asked by Petad 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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I want to get rid of the dropdown search bar permanently.

Remaking this thread because my old one (https://support.mozilla.org/en-US/questions/1249273#answer-1236713) was archived. The annoying dropdown bar when typing something… (funda kabanzi)

Remaking this thread because my old one (https://support.mozilla.org/en-US/questions/1249273#answer-1236713) was archived. The annoying dropdown bar when typing something in the URL thingie appears once more, and I want it to stop doing that.

In addition, with this newest update of Firefox I can no longer view images at imgur, as they're all black... and Netflix has also stopped functioning. Is there a way to fix this please? I don't really want to revert to an older version of Firefox but I'll do it if I must.

Thank you for reading.

Asked by Irrelevant 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule