Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

Blocker: Mozilla Firefox causes rows overlapping

Dear Support Team, After updating to last Mozilla Firefox version (126.0.1) all my ngx-datatable tables are overlapping all rows over the first one even if the entire he… (funda kabanzi)

Dear Support Team,

After updating to last Mozilla Firefox version (126.0.1) all my ngx-datatable tables are overlapping all rows over the first one even if the entire height of the table is correct calculated.

This is a blocking point. I need assistance urgently.

Asked by Stefan Curiban 11 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox UI freezes when clicking the addressbar.

I am using Firefox 125 in Windows 11. And this just happens recently. Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. … (funda kabanzi)

I am using Firefox 125 in Windows 11. And this just happens recently.

Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. The Firefox UI freezes (before the dropdown list of addresses is shown). The video/audio/other effects are still working, and from task manager, it does not cost more CPU/mem than usual. But it does not response to key press or mouse action. All I can do (that I know of) is killing the processes. The problem does not seem related to "current" webpage I am browsing. And I have not installed new addons for a few months.

Any idea what should I look into?

Asked by Magicloud 12 izinyanga ezidlule

Answered by Magicloud 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

''We are having trouble restoring your last browsing session"

On bootup firefox opens a single window which says the following: Sorry. We’re having trouble getting your pages back." We are having trouble restoring your last browsi… (funda kabanzi)

On bootup firefox opens a single window which says the following:

Sorry. We’re having trouble getting your pages back." We are having trouble restoring your last browsing session. Select Restore Session to try again.

The restore function succeeds in restoring 6 windows from the prior session, but this notice keeps appearing on every bootup.

Here are a few relevant details from about: config

  • browser.sessionstore.max_resumed_crashes (is set to 1)
  • browser.sessionstore.resume_from_crash (is set to true)
  • No 3rd party third party cleaning software
  • Two extensions, tab stash and tree tabs
  • There are no entries in about:crash for this event

Have been using Firefox from 2004 with 5-10 open windows which appear on bootup as they existed from the prior session. This is the first occurance of this error. Appreciate your support. Here are a few system details:

1.) 28gb ram 2.) Linux ~ LMDE 5 (Elsie) 3.) Firefox ESR 115.8 (oesr) 64 bit.

Asked by josborne1 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox upload speed zero on Windows 10

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero … (funda kabanzi)

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero so connections failed. Sometimes my phone speeds were similar but not always. The Speedtest by Oopla desktop app also showed erratic results but often when they were OK the web-based test on Firefox was much worse, with upload speed zero. When I started this Firefox showed upload speed zero. Now Firefox shows upload 18Mbps. This variability keeps happening and is driving me spare, as even emails often fail to go through - I use Thunderbird. I shall see how things go tomorrow and tell you how it is going.

Asked by msturdy77 1 unyaka odlule

Answered by msturdy77 1 unyaka odlule

  • Okugcinwe kunqolobane

PDF is distorted and showing as a "encrypted" file

Is there a memory issue with Firefox in regards to how PDF files are shown? This happens every so often. When I open a PDF the font is distorted and it seems to be e… (funda kabanzi)

Is there a memory issue with Firefox in regards to how PDF files are shown?

This happens every so often.

When I open a PDF the font is distorted and it seems to be encrypted. I have to close Firefox and reopen and then the PDF file is displayed correctly without any issue.


Thanks.

Asked by mheinlein 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Error in event Viewer......Event 2 Firefox Default Browser Agent

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1… (funda kabanzi)

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1 and still get this error. Firefox is my default browser. Below is an image of what I see in my Event Viewer and also the full view of the event itself. I seem to not be having any problems with the browser but I was wondering if anyone could shed some light on why this is happening or forward to the Devs.

Respectfully, Don


Log Name: Application Source: Firefox Default Browser Agent Date: 5/14/2023 4:19:42 PM Event ID: 2 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The system cannot find the file specified. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Firefox Default Browser Agent" />
   <EventID Qualifiers="32775">2</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2023-05-14T20:19:42.8333225Z" />
   <EventRecordID>9023</EventRecordID>
   <Correlation />
   <Execution ProcessID="0" ThreadID="0" />
   <Channel>Application</Channel>
   <Computer>DESKTOP-         </Computer>
   <Security />
 </System>
 <EventData>
   <Data>0x80070002 in RegistryDeleteValue:320</Data>
 </EventData>

</Event>

Asked by new_aged2perfection 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Secure Connection Failure - No error code

I have 2 PCs both Windows 11 pro my desktop and my laptop both goign through the same router to the outside world both running the latest version of Firefox With my desk… (funda kabanzi)

I have 2 PCs both Windows 11 pro my desktop and my laptop both goign through the same router to the outside world both running the latest version of Firefox

With my desktop I have no issues accessing any website. On my laptop however, I can access the majority of websites but there are 2 websites (so far, one of them being www.mouser.co.uk) where I get a Secure Connection Failure - but no specific error message as such but I do get this..

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

If I clear cookies and cache I can then access the website once, before I get the same connection failure.

If my desktop can access the website, why can't my laptop? Any suggestions as to how can I establish what the root cause is?

Many thanks

Asked by Neil Peers 1 unyaka odlule

Last reply by Neil Peers 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox freezes with "not responding" exactly two times each time I launch it

For the past month or so, every time I launch Firefox, it freezes exactly twice: After 5-10 seconds of just being open, it will freeze and stop responding to input. A… (funda kabanzi)

For the past month or so, every time I launch Firefox, it freezes exactly twice:

  1. After 5-10 seconds of just being open, it will freeze and stop responding to input. Any animations, videos, blinking text cursors, etc. in the current webpage continue to play as if nothing is wrong. After a second or two of being frozen, it will return to working correctly.
  2. I can use it for a few seconds and then it will do the same thing and then eventually turn white and say "(Not Responding)" in the title bar, but always immediately after a click or keyboard input happens. If I open a website and then continue working in other programs, it will not freeze until I refocus Firefox.

Once both freezes have happened, everything works as normal until I close all Firefox windows and then relaunch it later.

I provided the full troubleshooting information report below (apparently it's not public!), but in summary: Firefox version: 117.0 build 20230824132758 OS: Windows 11 version 22H2 build 22621.2215 GPU: Intel Arc A750, driver version 31.0.101.4644 (8/11/2023). I know it's is unusual, but I know someone with an Intel Arc A770, also running Windows 11, who does not have this problem with Firefox.

This does not happen on my laptop, which is also Windows 11, and Firefox Sync is working between them. I'm also using Firefox Sync with my Pixel 6 and iPhone X and neither of those has any issue.

I have already tried:

  • Rebooting my PC
  • Running Firefox in "Troubleshoot Mode":' no extensions enabled, same behavior
  • Running Edge: no freezing issue, but I don't want to use Edge for so many reasons
  • Reinstalling Firefox: I ran the Firefox uninstaller, deleted %AppData%\Mozilla\Firefox, and then reinstalled. It froze the same way immediately after launching the fresh install, before I signed in and synced all my data back.
  • Running sfc /scannow: No problems found, freezing still happening

Are there any further troubleshooting step I can try, debug output I can enable/collect, etc.? This is really annoying and I'm all out of ideas.

Asked by snowplow6536 1 unyaka odlule

Last reply by snowplow6536 1 unyaka odlule

  • Okugcinwe kunqolobane

Flickering site - so what now?

I gather there can be different kinds of screen flicker and many causes. My problem is with one particular website, https://www.yucatan.com.mx/ , and it didn't used to h… (funda kabanzi)

I gather there can be different kinds of screen flicker and many causes. My problem is with one particular website, https://www.yucatan.com.mx/ , and it didn't used to happen. When I open the site or pages in it, trying to scroll down just results in continuous, rapid flickering and no scrolling. I have to pull the scroll bar down just enough to get the page started, and then the mouse scroll wheel works. After looking at other people's similar issues, I have tried disabling smooth scrolling and the pop-up blocker. When I open the same site with a different browser and try to scroll down, I do see about two frames of flicker, but it's almost unnoticeable, and scrolling works OK. I restarted Firefox in troubleshooting mode and was able to get it to behave like that other browser at this site -- just a momentary flicker and no interference with scrolling. OK... where does that leave me? I can't use troubleshooting mode all the time. And it's just this one website that presents the problematic behavior. Thanks for your thoughts, -Rick

Asked by Rick Exner 1 unyaka odlule

Last reply by Rick Exner 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox not printing frame contents within webpage

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame cont… (funda kabanzi)

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame contents do show on the preview screen but then disappear when the Print button is pressed and they are not printed. The rest of the webpage is printed OK. Typically this happens to the 'Sellers Description' on an Ebay item. I have upgraded to Firefox 115.7.0esr but this has not fixed the problem. The print works fine on another machine running Windows 10 and Firefox 91.6.0esr 64-bit. Is there a way to get the full print back? Regards, LRB

Asked by lyn.bennett6 1 unyaka odlule

Last reply by lyn.bennett6 1 unyaka odlule

  • Okugcinwe kunqolobane

Random Total Freezes

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't be… (funda kabanzi)

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't been able to notice it; sometimes it happens as soon as I open the browser, sometimes it happens after several hours, sometimes it happens twice in ten minutes, sometimes it happens twice in a few hours (however, I can count the number of days it's happened less than twice in one day in the past few weeks on the fingers of one hand). When the browser freezes, it becomes totally unresponsive - it doesn't fade or display "Not Responding", and Task Manager shows nothing abnormal, but it doesn't accept any input at all, any video or other animated material that may have been displaying freezes, and it can only be "fixed" by force quitting from the task manager and reopening. This is exclusively a firefox issue; other programs open at the same time as the browser freezes are not affected.

The only real lead I have as to what could be going on is that sometimes, things don't freeze all at once, but in a cascading effect. For example, tabs, bookmarks, etc. might not highlight when moused over, but still accept the clicks, or selecting another tab might causes the address bar to display the URL of the selected tab, but the screen displayed in the window will not change. Once these cascading changes start, they generally progress to total freeze before I have a chance to do much with that information (only a few seconds), but it's unusual enough behavior to be worth noticing.

Things I've already tried that haven't fixed the issue:

  • Reducing the number of tabs used and otherwise reducing Firefox's system resource usage has not impacted the problem in any way.
  • Running in Troubleshoot Mode has not had a consistent effect on the problem (the most recent time I did, the browser ran stably for longer than I could stand to use the internet without my ad blocker, but this is only one data point in an already inconsistent spread; prior instances of the problem have occurred in Troubleshoot Mode)
  • Disabling hardware acceleration has not fixed the issue.
  • The issue has persisted through multiple refreshes and at least one full uninstall and clean reinstall.
  • The issue persisted after creating and switching to a new profile multiple times.
  • The issue persisted after renaming places.sqlite
  • The issue persisted after clearing cache and cookies multiple times.
  • The issue persisted after clearing downloads and history.
  • And very likely some other stuff that I'm forgetting, I've been trying to fix this on my own for a while now.

Asked by 8bitorne 10 izinyanga ezidlule

Last reply by 8bitorne 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Videos freeze when scrubbing back

For a few months, I have encountered an issue with videos playback on my browser. On most websites (including Reddit, Dailymotion, and even some videos on YouTube), whene… (funda kabanzi)

For a few months, I have encountered an issue with videos playback on my browser. On most websites (including Reddit, Dailymotion, and even some videos on YouTube), whenever I scrub back a video, it will stop for about ten seconds, while the audio keeps playing.

My current extensions are: Metamask, Bionic Reader, uBlock Origin, Return Youtube Dislike, and TWP Translate Web Pages. I have tried using Troubleshooting mode, but the problem persisted, so I think it's not because of my extension.

My OS is Opensuse Tumbleweed, with Firefox version 155.0.3. I didn't have this issue with Firefox ESR on my previous Debian 11 installation. I hope someone can find a solution for this, as it is extremely troublesome switching to Chrome whenever I want to watch videos.

Asked by xuantung.trinh.63 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox will not load pages / connect to internet

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs. I was running the latest version 121.xx on MAC 1… (funda kabanzi)

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs.

I was running the latest version 121.xx on MAC 12.7.2

Nothing would fix the site issue, so I tried re-installing and refreshing Firefox. Followed all the troubleshooting steps.

Now firefox is completely broken. Tried creating a new profile. Running in safe mode, etc.

It sometimes will load pages, but extremely slow. But generally is unusable.

Firefox works on my other macs just fine (Profile uses sync with those machines)

Safari and Chrome work perfectly fine. No malware. No ISP issues. No firewall.

Please advise a fix or I guess I will delete everything firefox related.

Asked by gt0279a 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

  • Okugcinwe kunqolobane

Hangs when trying to save an image

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving … (funda kabanzi)

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving me having to terminate it through task manager. No error message ever come up, Firefox just freezes.

Asked by mikey-d 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

  • Okugcinwe kunqolobane

my web browser always crashin firefox all distro gnome kde and xfce

I disabled graphics acceleration and I have the same problem. I tried several distros, it's the same thing each time, Firefox crashes and it's impossible to surf. could s… (funda kabanzi)

I disabled graphics acceleration and I have the same problem. I tried several distros, it's the same thing each time, Firefox crashes and it's impossible to surf. could someone help me? I'm on opensuse thunbelweed




Signature core::option::expect_failed | webrender::scene_building::NodeIdToIndexMapper::get_spatial_node_index More Reports Search UUID 319ba611-fc97-439f-9456-a9e8d0240613 Date Processed 2024-06-13 05:28:23 UTC Uptime 78 seconds (1 minute and 18 seconds) Install Age 47,424 seconds since version was first installed (13 hours, 10 minutes and 24 seconds) Install Time 2024-06-12 16:15:12 Product Firefox Release Channel release Version 126.0 Build ID 20240509170740 (2024-05-09) Buildhub data OS openSUSE Tumbleweed OS Version 6.9.1-1-default #1 SMP PREEMPT_DYNAMIC Fri May 17 11:59:46 UTC 2024 (0c0b0b5) Build Architecture amd64 CPU Info family 23 model 24 stepping 1 CPU Count 8 Adapter Vendor ID

Advanced Micro Devices, Inc. [AMD/ATI] (0x1002)

Adapter Device ID

Picasso/Raven 2 [Radeon Vega Series / Radeon Vega Mobile Series] (0x15d8)

Startup Crash

False

Process Type parent MOZ_CRASH Reason (Sanitized)

no entry found for key

Crash Reason SIGSEGV / SEGV_MAPERR Crash Address 0x0000000000000000 Available Virtual Memory 4,520,636,416 bytes (4.52 GB) Available Page File 59,609,088 bytes (59.61 MB) Available Physical Memory 2,234,359,808 bytes (2.23 GB) EMCheckCompatibility

True

App Notes

openSUSE TumbleweedFP(D00-L1000-W0000000-T010) WR? WR+ libGL.so.1? libGL.so.1+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+

Crashing Thread (75), Name: WRScene~ilder#1 Frame Module Signature Source Trust 0 libxul.so RustMozCrash context 1 libxul.so mozglue_static::panic_hook /usr/src/debug/firefox-126.0/mozglue/static/rust/lib.rs:98 inlined 1 libxul.so core::ops::function::Fn::call /usr/src/debug/rustc-1.76.0-src/library/core/src/ops/function.rs:79 cfi 2 libxul.so std::panicking::rust_panic_with_hook cfi 3 libxul.so std::panicking::begin_panic_handler::{{closure}} cfi 4 libxul.so std::sys_common::backtrace::__rust_end_short_backtrace cfi 5 libxul.so rust_begin_unwind cfi 6 libxul.so core::panicking::panic_fmt cfi 7 libxul.so core::option::expect_failed cfi 8 libxul.so core::option::Option<T>::expect /usr/src/debug/rustc-1.76.0-src/library/core/src/option.rs:894 inlined 8 libxul.so <std::collections::hash::map::HashMap<K, V, S> as core::ops::index::Index<&Q>>::index /usr/src/debug/rustc-1.76.0-src/library/std/src/collections/hash/map.rs:1338 inlined 8 libxul.so webrender::scene_building::NodeIdToIndexMapper::get_spatial_node_index /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:141 inlined 8 libxul.so webrender::scene_building::SceneBuilder::get_space /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1258 cfi 9 libxul.so webrender::scene_building::SceneBuilder::process_common_properties /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1275 cfi 10 libxul.so webrender::scene_building::SceneBuilder::process_common_properties_with_bounds /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1320 inlined 10 libxul.so webrender::scene_building::SceneBuilder::build_item /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:1435 cfi 11 libxul.so webrender::scene_building::SceneBuilder::build_all /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:977 inlined 11 libxul.so webrender::scene_building::SceneBuilder::build /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_building.rs:588 cfi 12 libxul.so webrender::scene_builder_thread::SceneBuilderThread::process_transaction /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_builder_thread.rs:593 inlined 12 libxul.so webrender::scene_builder_thread::SceneBuilderThread::run::{{closure}} /usr/src/debug/firefox-126.0/gfx/wr/webrender/src/scene_builder_thread.rs:314 inlined 12 libxul.so core::iter::adapters::map::map_try_fold::{{closure}} /usr/src/debug/rustc-1.76.0-src/library/core/src/iter/adapters/map.rs:92 inlined 12 libxul.so core::iter::traits::iterator::Iterator::try_fold /usr/src/debug/rustc-1.76.0-src/library/core/src/iter/traits/iterator.rs:2462 inlined 12 libxul.so <core::iter::adapters::map::Map<i> as core::iter::traits::iterator::Iterator>::try_fold /usr/src/debug/rustc-1.76.0-src/library/core/src/iter/adapters/map.rs:118 inlined 12 libxul.so >::call_once /usr/src/debug/rustc-1.76.0-src/library/core/src/panic/unwind_safe.rs:272 inlined 14 libxul.so std::panicking::try::do_call /usr/src/debug/rustc-1.76.0-src/library/std/src/panicking.rs:552 inlined 14 libxul.so std::panicking::try /usr/src/debug/rustc-1.76.0-src/library/std/src/panicking.rs:516 inlined 14 libxul.so std::panic::catch_unwind /usr/src/debug/rustc-1.76.0-src/library/std/src/panic.rs:142 inlined 14 libxul.so std::thread::Builder::spawn_unchecked_::{{closure}} /usr/src/debug/rustc-1.76.0-src/library/std/src/thread/mod.rs:528 inlined 14 libxul.so core::ops::function::FnOnce::call_once{{vtable.shim}} /usr/src/debug/rustc-1.76.0-src/library/core/src/ops/function.rs:250 cfi 15 libxul.so std::sys::unix::thread::Thread::new::thread_start cfi 16 firefox set_alt_signal_stack_and_start(PthreadCreateParams*) cfi 17 libc.so.6 start_thread /usr/src/debug/glibc-2.39/nptl/pthread_create.c:447 cfi 18 libc.so.6 __clone3

Asked by Abdelmalik 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Many bugs and crashes with Firefox

Many bugs and crashes with Firefox 1 Not able to install an automatic update, via the Menu Help --> About Firefox (or Thunderbird). This bug / problems sits alread… (funda kabanzi)

Many bugs and crashes with Firefox

  1. 1 Not able to install an automatic update, via the Menu Help --> About Firefox (or Thunderbird). This bug / problems sits already inside the earlier versions of Firefox and Thunderbird.
  • A No new version is shown.
  • B Firefox (or Thunderbird) tries to download / install this update, bug become someway corrupted and also stuck in this process.
  • C Firefox (or Thunderbird) says to apply the update you must restart the program. After Firefox (or Thunderbird) was restarted, the program keeps trying installing or downloading this same or another update. I see a spinning circle only, no progress bar. Waiting, trying again later or another restart from Firefox (or Thunderbird) does nothing.

Only way to update Firefox is via https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Which always shows the wrong language. Only way to update Thunderbird is via https://www.thunderbird.net/en-US/thunderbird/all/#product-desktop-release Here, I can click on letter from my language and download the setup package. After this update installation was done, the Help --> About (program name) window show the program is last version. But not seems not always the last version, like version x.x.01 to x.x.02, then tries to install this newer small version and gets stuck in the same loop or corruption.

  • D You must use the setup package, because the installer doesn't work, likes to abort the installation and shows error messages about something gone wrong. Installer package is incomplete or damaged, not for current version and Windows.
  • E For last newer versions, they seems not working anymore directly. The program can be restarted once or few times before it seems working. Until other bugs appear.
  • F Always adding a new and faulty shortcut, but I have already a working shortcut on my Desktop. Icon hasn't logo from Firefox or Thunderbird, but the setup icon.
  • G Sometimes you cannot start Firefox or Thunderbird, due the update did something wrong.

Missing file(s) and/or some strange error message after I clicked on the shortcut from the program. Another run from this "update" setup is needed. Remove a or all "Firefox.exe" from the Taskmanager list.

  • H Bug that stops add-ones working. This can be happen due the general function / thing for add-ones inside Firefox crashes, become bugged or corrupted. 1 add-one or more add-ones take the others and stop working, become bugged or corrupted. Add-ones will forget things, their work / functions or do it halfway. Has something to do with the installation and/or data from add-ones. They seems to not having support or do anything about their problems.
  1. 2 Random many crashes without any useful (error) messages, can be with closing the program itself.

Already from earlier versions of Firefox. And also Thunderbird too. This bug seems to sit deep inside the programs. I should be to use Firefox, Thunderbird, Notepad together, with having a some folders open. Switching between them can be annoying slow. Takes longer time be before responding. I'm seeing empty white or black windows. Only last selected section is visible, has the text and smaller pictures. I can have Firefox and Thunderbird left open for hours and later finding one or both programs are closed by itself. No reason, no permission given to do that. Add a new tab or click on a current site, there is no (fast) respond. Same for buttons, filters and filling in forms on a site. One program can pull the other program in closing to when the one is crashing. Also Windows will show several error messages about programs are using to much memory and must be closed. If this has programs listed, then Firefox seems to appear most here of the programs I'm using.

Updating doesn't fix anything Using the safe mode and new profiles are no long time solutions, every time anything is gone or nog working better.

It seems you must have 2 profiles running at same time when you want read something and not switching back between every minute or so. If 1 is near crashing, you have still the other one running.

  1. 3 Why I'm seeing 20x to 72x a Firefox.exe in my Taskmanager? They takes a lot of memory, showing different sizes. I started Firefox once. This is not needed.
  1. 4 Some sites seems to not work in Firefox or takes longer time.

Same for responding on clicking, using filters, buttons and sending forms. Clicking on those (annoying) accept (popup) windows. Unable to login or confirm an (security) action like this with a word or number given via e-mail. Might be something for the site. When you need to use Private Browsing for this.

  1. 5 Icons from installed add-ones don't appear in main bar, at right side. How to use them? Before they did.
  1. 6 Site using third party host sites are slow and mostly don't work. Connection errors.

"Seems fine here, but something with you". Refresh page doesn't fix it. Wait and try again later, how long? Firefox should block these sites.

  1. 7 After updating to Firefox version 115.0.2 and continue my last session, there are appear several new bugs.
  • A I cannot longer visit sites. Even earlier visited sites don't load. Firefox keeps stuck in loading or receiving site info data. Sites don't appear, just an empty (white) page. Also about:support doesn't work. Strangely, I can visit Google.com but not open any site from there. I tried Private Browsing, so no add-one can do something with this.

I had Firefox running for some hours, these sites are still stuck in "loading" or something else.

  • B Right click to open a site or page in a new tab doesn't longer work. Right click menu appears, but action will not be done. Which can be strange at top, missing or changed items.
  • C Same to copy line of text or picture, action isn't longer "remembered".

Now, I created again a new profile and again this doesn't fix them. Even more bugs and stranger. Again lost everything, settings, sites, installing dictionaries and add-ones. Stupid.

  • C1 I can visit websites, but with some strange things, not always working fine.

That makes it to post my problems here.

  • C2 Cannot longer type keywords in the addressbar and after pressing Enter, you should visit Google with search results. Firefox thinks the given keyword is a not existing website.

In Settings (via about:preferences#search), there are no search engines (Google, Wikipedia, ect) in the list, who should be there by default. Also there's no default search engine selected, the list therefor is small and empty.

  • C3 Yet visited near 10 sites, who I cannot visit any of the sites with my other long time using profile. Then Firefox crashed by random, white empty window. Windows adds not responding at end of the program's title bar. I could restart Firefox after that, get the "continue after a crash" tab and revisit any of these sites in their opened tabs.
  • C4 A site keeps saying cookies are disabled / denied, while minimal are accepted when some of that stupid (popup) windows did show. This means: Some stupid messages don't disappear after clicking "OK", the "X" or close buttons / links. Site might not work fine or on some parts. Something can follow you browsing through the site. Not able to visit that site or part.
  • C5 A site keeps saying there is an ad-blocker installed, but there is no add-one like that installed. This means: Stupid messages like these keep appearing; site cannot work fine; you cannot visit the site due some invisible wall or blocking thing. Some can follow you browsing through the site. This is very annoying.
  • C6 With one profile I cannot longer open sites who worked before. Keeps loading, shows URL in addressbar and on the tab.

And the about: .... pages. While with a new profile I can visit those sites, but right click menu is bugged.

  • Cannot open site or page in new tab. Only on Google based sites are working for unknown reasons, but not YouTube.
  • Missing items or I can see more gray things and lines.
  • Cannot copy selected text. Stil having old or wrong text.
  • Cannot Search with Google, this option is missing.
  • Cannot see the source code from the page, due action is not happen.
  • On sites that are working you can only read that current content. Can open links in new tabs, but their pages are empty / white, keep loading forever.
  • A few sites don't load and still giving a empty page. Loading takes longer then needed. For same site.
  • Use Google by typing the keyword in the addressbar doesn't visit Google site, but Firefox thinks the site doesn't exist, is wrong typed. You must go to Google.com and typing the keyword in the textbox here.
  • If a site worked first, then later it cannot working longer, keeps stuck in loading and showing a empty white page / tab.
  • Login for some sites is not longer possible, email send with security word or number doesn't appear. I can send myself a test e-mail to this e-mail address. Waited the time enough and made a new attempt, still the same.

Windows PC. Firefox version 117.0 x64. Via Help --> About Firefox, because about:support doesn't show the version and build.

Asked by Rapha-L Pherdiux 1 unyaka odlule

Last reply by Rapha-L Pherdiux 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Browser

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for… (funda kabanzi)

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for this?

Asked by tony232 2 iminyaka edlule

Last reply by Terry 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Why does my firefox always prefer IPv4, while IPv6 is still available?

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on… (funda kabanzi)

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on https://test-ipv6.com, and the internal test on https://detectportal.firefox.com/success.txt?ipv6 It leads to some webpage extremely slow, even could not be accessed.

I've tried privacy mode, but the problem is still there. IPv6 in about:config is enabled, all related options are default. Is this a bug, or if there is any way could fix it by some special settings?

Waiting for your help, thanks.

Asked by tempwall 1 unyaka odlule

Answered by tempwall 1 unyaka odlule

  • Okugcinwe kunqolobane

firefox 22.04 with 116.0.3 hangs, when closed reports firefox crash

I cannot use firefox. About the third or fourth tab or window I open hangs up, and then all of firefox hangs up. The triggering load can be from bookmarks or a new site. … (funda kabanzi)

I cannot use firefox. About the third or fourth tab or window I open hangs up, and then all of firefox hangs up. The triggering load can be from bookmarks or a new site. Have rebooted, re-opened: same problem. Have updated everything (including snap), same problem. Uninstalled and re-installed Firefox, same problem. Troubleshooting crashes and will not re-start

Asked by info3517 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

  • Okugcinwe kunqolobane

Ecwid by Lightspped: issues with our mutual customer's site

Hello Firefox team! This is Rarity, Ecwid by Lightspeed Customer Care team. Ecwid is an embeddable platform for creating online stores. I'm contacting you on behalf of … (funda kabanzi)

Hello Firefox team!

This is Rarity, Ecwid by Lightspeed Customer Care team. Ecwid is an embeddable platform for creating online stores.

I'm contacting you on behalf of our mutual customer who has a site created on WordPress https://remstim.de/. They inserted the following links to their site from Real Cookie Banner plugin for WP:

- Privatsphäre-Einstellungen ändern - Historie der Privatsphäre-Einstellungen

You can find them in the footer section, screenshot for you: https://ecwid.d.pr/i/RHU1Ne

The issue is these links aren't clickable in Firefox browser (in Chrome and Safari it is ok). Could you please check what may cause the issue and reach out back with the details?

Hope to hear from you!

Asked by rarity2008 1 unyaka odlule

Last reply by rarity2008 1 unyaka odlule