Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

some videos and apps don't work

I have shockwave flash 16. other than that I have ghostery, adblock and FB purity active on firefox 35 - all updated. some applications ( facebook apps) and videos (yah… (funda kabanzi)

I have shockwave flash 16. other than that I have ghostery, adblock and FB purity active on firefox 35 - all updated. some applications ( facebook apps) and videos (yahoo news) won't work. haven't done so for a long time (I believe even before i had the add ons) .i reinstalled firefox before with no luck. it all seems to work in IE

Asked by pilipala 6 iminyaka edlule

Last reply by pilipala 6 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

html5

Hi (I don't know english good, sorry), I have a strange trouble with html5. It's started yesterday evening, after update 10.04.2015, I'm using FF Dev. Edition (aurora). V… (funda kabanzi)

Hi (I don't know english good, sorry), I have a strange trouble with html5. It's started yesterday evening, after update 10.04.2015, I'm using FF Dev. Edition (aurora). Videos in html5 with H.264/mp4 showing as black retangle (example in attached). I trying own page with html5. It's not working too, but "Your browser does not support H.264/MP4." didn't written, just black rectangle. I'm trying ogg, and it's work. Before the update all worked fine, I have watched video in html5 only. Whats I doing wrong or it's bug from the last update? In FireFox (not aurora, not beta), I can watching html5 fine, all my codecs installed on PC. Thanks.

UPD1 : Patch 39.0a2 (2015-04-11), problem is actual yet.

Asked by JAkutenshi 6 iminyaka edlule

Answered by JAkutenshi 6 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crash on youtube. Safe mode works, reinstall doesn't

I've been having a lot of trouble with youtube in FF on and off for a while now. I noticed if I run FF in safe mode, it works without any problem, but normally playing a … (funda kabanzi)

I've been having a lot of trouble with youtube in FF on and off for a while now. I noticed if I run FF in safe mode, it works without any problem, but normally playing a youtube vid (even embedded in another site) can cause my display driver or even my pc to crash. My driver is fully updated, and was reinstalled cleanly. I tried refreshing FF and it didn't help. I uninstalled FF completely, even manually erasing any trace of any file/folder that had firefox or mozilla in it. Reinstalled and still the same problem continues.

Any suggestions?

Asked by BlueRev 6 iminyaka edlule

Last reply by FredMcD 6 iminyaka edlule

  • Okugcinwe kunqolobane

Stopping Firefox in Task Manager while displaying VSphere login page crashes Windows

Open Firefox Navigate to https://pcc-149-202-254-130.ovh.com/vsphere-client/?csp Allow Adobe Flash with "Allow and remember". Open Windows Task Manager Stop Firefox.exe p… (funda kabanzi)

Open Firefox
Navigate to https://pcc-149-202-254-130.ovh.com/vsphere-client/?csp
Allow Adobe Flash with "Allow and remember".
Open Windows Task Manager
Stop Firefox.exe process

=> Windows crashes without BSOD/reboot: only freezes

Also happens in Safe Mode.

Asked by Razmm 4 iminyaka edlule

Last reply by Shadow110 4 iminyaka edlule

  • Okugcinwe kunqolobane

Adobe Flash plays only black frame

I downloaded and installed Adobe Flash when I couldn't get any play on a few videos. After install, the first frame of one video shows, but when I click Play the window g… (funda kabanzi)

I downloaded and installed Adobe Flash when I couldn't get any play on a few videos. After install, the first frame of one video shows, but when I click Play the window goes black and remains black.

No progress shown.

Asked by FireFox Sync 2 iminyaka edlule

Last reply by FireFox Sync 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

32 bit Linux mint Tessa 19.1 and Firefox goes straight to crash report. Download version listed as 66.0.1

I was having troubles with the Cinnamon desktop and had to switch video cards. I found Firefox crashed right away. I then replaced the video card and reloaded from scratc… (funda kabanzi)

I was having troubles with the Cinnamon desktop and had to switch video cards. I found Firefox crashed right away. I then replaced the video card and reloaded from scratch and the Cinnamon desktop works fine but Firefox still goes straight to crash report. In fact I tested and even Thunderbird goes straight to crash report. It does appear to send out the info and it created a report but I can't do a copy and paste of the report since I can't send anything out myself. The version that came with the Linux Mint 19.1 Distro 32 bit should be a 32 bit version. Both Firefox and Thunderbird is working fine on my other two 64 bit machines running Mint 19.1 64 bit.

Asked by cavman35 2 iminyaka edlule

Answered by cavman35 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Shockwave Flash very slow on Windows 10 Pro

I use Firefox v66.0.2 on Windows 10 Pro and on my weather website that has Flash links to external sites to display the Moon's phase and World City Times the placeholders… (funda kabanzi)

I use Firefox v66.0.2 on Windows 10 Pro and on my weather website that has Flash links to external sites to display the Moon's phase and World City Times the placeholders to populate that info has become very slow indeed. It can take well over 40 seconds to show the times.

Using the same version of Firefox on a Windows 7 64-bit PC the data displays in seconds. Using Microsoft Edge on Windows 10 it's also very quick. Only Firefox / Windows 10 seems to be the problem.

I have tried resetting things but to no avail. It's been like this for a couple of months now. My website has been unchanged in years. http://www.cheadlehulmeweather.co.uk

Can you assist please?

Asked by Ray 2 iminyaka edlule

Answered by Ray 2 iminyaka edlule

  • Okugcinwe kunqolobane

flash games

I play a game called battle pirates on facebook in the game we can use the arrow keys to help move our ships they not working in the game plus we can chat to other player… (funda kabanzi)

I play a game called battle pirates on facebook in the game we can use the arrow keys to help move our ships they not working in the game plus we can chat to other players that quits working after a min into game have to refresh it all the time to get that to work need a fixe please.

Asked by altadonnajoe 1 unyaka odlule

Last reply by paulblair78 1 unyaka odlule

  • Okugcinwe kunqolobane

Flash videos hang the entire browser, killing plugincontainer.exe wakes Firefox up again

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm pos… (funda kabanzi)

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm posting here so I can hopefully get some more tips from all experts here.

Symptom: Firefox completely hangs when playing back Flash videos (eg. Youtube). You can usually still hear the audio in the background, but the video freezes, and indeed the entire UI freezes. You can't even click the red [X] button to close the window at that point.

Workaround: Getting the Windows Task Manager up and killing plugincontainer.exe makes Firefox respond again, showing the "Plugin crashed" box in place of the video, and you can finally interact with the browser again.

I've tried the following:

  • Ensuring that he's running the latest Firefox (8.0.1)
  • Upgrading Flash to latest version - same problem before and after
  • Upgraded the graphics card drivers to the latest version (it's a ATI Radeon HD 3200) - same problem before and after
  • Created a new Firefox profile - still the same problem
  • Made a clean install of Firefox by wiping the program folder - still the same problem
  • Created a new Windows login account - still the same problem
  • Tried in IE - it works fine!
  • Tried in Chrome - it works fine!

I'm suspecting that this is some sort of graphics driver/flash issue, but what really boggles my mind is that it works fine in Chrome, which (I think?) uses the same non-ActiveX version of the Flash plugin.

Another piece of evidence that I think points to the device driver: running Windows in Safe Mode actually makes the video play fine (although very very low fps).

Any clues, anyone? I feel like I've tried all possible troubleshooting steps!

Asked by David Tenser 9 iminyaka edlule

Last reply by cor-el 9 iminyaka edlule

  • Okugcinwe kunqolobane

Adobe Flash version 13.0.0.182

Hi! Today is that day when Adobe keeps crashing! Well today i open my mac and adobe tells me to upgrade system for Adobe Flash version 13.0.0.182! But now i can't go to… (funda kabanzi)

Hi!

Today is that day when Adobe keeps crashing! Well today i open my mac and adobe tells me to upgrade system for Adobe Flash version 13.0.0.182! But now i can't go to youtube watch video the adobe plug in keeps crashing, ok than i open safari browser but still the same.

Please help me.

Asked by RolandsStelcers 7 iminyaka edlule

Last reply by John99 7 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Allthough I have loaded Adobe 13 (SEVERAL TIMES), it indicates "vulnerable". Really annoying!!! What can I do for this? Nothing??? "

I have windows7, security essential and all other is ok in my laptop. I keep everything up to date. Now the only problem is when I try to check it out is plug ins up to d… (funda kabanzi)

I have windows7, security essential and all other is ok in my laptop. I keep everything up to date. Now the only problem is when I try to check it out is plug ins up to date, all other plug ins are but Adobe flash is not. It indicates vulnerable in red colour. When I proceed update now, installation goes ok but if after I recheck if all plug ins are up to date, there is AGAIN that red sign: "vulnerable". I'm near to change my browser to an other one if this annoying problem seems not to be fixed.

Asked by PAAVALIX 7 iminyaka edlule

Answered by AliceWyman 7 iminyaka edlule

  • Okugcinwe kunqolobane

why won't worldwinner flash games play correctly on 29.

I have used FF for years with no problems.Just recently,the games that are played through worldwinner won't play right.they lag and sometimes freeze.What could be the pro… (funda kabanzi)

I have used FF for years with no problems.Just recently,the games that are played through worldwinner won't play right.they lag and sometimes freeze.What could be the problem?

Asked by cawlady1 7 iminyaka edlule

Last reply by FredMcD 6 iminyaka edlule

  • Okugcinwe kunqolobane

Why is shockwave flash and akamaihd crashing constantly?

I'm sick of this, and seriously considering ditching Firefox. Nearly every time Facebook updates or loads, Shockwave Flash crashes and I get a dialogue window saying the … (funda kabanzi)

I'm sick of this, and seriously considering ditching Firefox.

Nearly every time Facebook updates or loads, Shockwave Flash crashes and I get a dialogue window saying the script "https://fbstatic-a.akamaihd.net/rsrc.php/v2/yd/r/M9WQeVKSbLt.js:13" has crashed.

My Flash plugin is up to date. I've disabled hardware acceleration. I've reset Firefox. What is there left to do? I've been sending crash reports but they seem to be a waste of time.

Asked by Bidley 6 iminyaka edlule

Last reply by jscher2000 6 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes when scolling pages in youtube

I've been having this problem the last 2 weeks, more or less. Firefox crashes when on youtube when I start to scroll or even when I try to go to another tab. It doesn't s… (funda kabanzi)

I've been having this problem the last 2 weeks, more or less. Firefox crashes when on youtube when I start to scroll or even when I try to go to another tab. It doesn't seem to be the plugin that crashes because when that crashes it usually doesn't crash the whole browser, when it's only the plugin that crashes you get the message "shockwave flash has stopped working" or something like that, and if you click on the stop plugin button, it just greys out the video frame; I've had this type of crash too, yesterday, but not on the youtube site, it was on another site, in a page with several youtube videos embedded, maybe the two things are related, I don't know, but this type of crash only happened yesterday, and I dont' even recall the last time it had happened. The other type of crash, as I said, crashes the whole browser, but I also noticed that it doesn't save a crash report; today it happened several times, but the last crash report is the one from yesterday, from the plugin crash I was talking about! Also, I tried with internet explorer, and all seems to work fine, no crash when I scroll or view videos on youtube; also yesterday, when the plugin was crashing repeatedly, I went in IE and tried with that, and all was working fine. To sum up, Firefox crashes when scrolling down pages on youtube, not always, but a lot, sometimes when switching to another tab from youtube, yesterday the plugin crashed repeatedly in a page with embedded youtube videos, no crash report for the first type of crash, IE work fine in both cases. Finally, hardware acceleration in the plugin is disabled, I tried having protected mode in the Flash plugin both disabled and enabled, and no update for my graphic card is available.

Here are some crash reports: bp-6b4c46ed-2f56-4444-97ab-3f0962150321 bp-1ae616b1-a70c-4406-b40f-e94822150321 bp-47d1ca1d-8e27-4cac-b7cc-50bf32150321 bp-1bef437a-5075-448e-9620-c88622150321 bp-4fbdba33-f847-4b22-8983-765122150321 bp-37f62c1a-bd76-425e-a43b-2dc8e2150306


and here is the windows crash report when the whole browser crashes:

Description:

 A problem caused this program to stop interacting with Windows.

Problem signature:

 Problem Event Name:	AppHangXProcB1
 Application Name:	firefox.exe
 Application Version:	36.0.1.5542
 Application Timestamp:	54f8437a
 Hang Signature:	e5f0
 Hang Type:	134217760
 Waiting on Application Name:	FlashPlayerPlugin_16_0_0_305.exe
 Waiting on Application Version:	16.0.0.305
 OS Version:	6.3.9600.2.0.0.768.101
 Locale ID:	2057
 Additional Hang Signature 1:	e5f09e41f6195b22923bbdbdf7136114
 Additional Hang Signature 2:	b3f6
 Additional Hang Signature 3:	b3f6d66c873393c06de5fca14a41a5d5
 Additional Hang Signature 4:	e5f0
 Additional Hang Signature 5:	e5f09e41f6195b22923bbdbdf7136114
 Additional Hang Signature 6:	b3f6
 Additional Hang Signature 7:	b3f6d66c873393c06de5fca14a41a5d5

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:

 C:\WINDOWS\system32\en-GB\erofflps.txt


Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	36.0.1.5542
 Application Timestamp:	54f851c0
 Fault Module Name:	mozalloc.dll
 Fault Module Version:	36.0.1.5542
 Fault Module Timestamp:	54f8437e
 Exception Code:	80000003
 Exception Offset:	00001e02
 OS Version:	6.3.9600.2.0.0.768.101
 Locale ID:	2057
 Additional Information 1:	5861
 Additional Information 2:	5861822e1919d7c014bbb064c64908b2
 Additional Information 3:	a10f
 Additional Information 4:	a10ff7d2bb2516fdc753f9c34fc3b069

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:

 C:\WINDOWS\system32\en-GB\erofflps.txt


Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	36.0.1.5542
 Application Timestamp:	54f851c0
 Fault Module Name:	mozalloc.dll
 Fault Module Version:	36.0.1.5542
 Fault Module Timestamp:	54f8437e
 Exception Code:	80000003
 Exception Offset:	00001e02
 OS Version:	6.3.9600.2.0.0.768.101
 Locale ID:	2057
 Additional Information 1:	5861
 Additional Information 2:	5861822e1919d7c014bbb064c64908b2
 Additional Information 3:	a10f
 Additional Information 4:	a10ff7d2bb2516fdc753f9c34fc3b069

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:

 C:\WINDOWS\system32\en-GB\erofflps.txt

I also did a system file check and it says "Windows Resource Protection found corrupt files but was unable to fix some of them". In the log then, the only file that seems it was not possible to repair is "member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415". The log is huge so I cannot copy it, I don't know if it's possible to upload a text file, but then again I don't think there's much more. As I said no graphics driver updates are available for my card. After the System file check I went to youtube and started scrolling up and down and the crash happened.

Asked by virelai 6 iminyaka edlule

Last reply by virelai 6 iminyaka edlule

  • Okugcinwe kunqolobane

Flash player (17.0.0.188) keeps crashing all the time

Flash player keeps crashing in pages like Facebook and YouTube. I already reinstall the firefox, flash, all the plugins, disable hardware acceleration and none of these w… (funda kabanzi)

Flash player keeps crashing in pages like Facebook and YouTube. I already reinstall the firefox, flash, all the plugins, disable hardware acceleration and none of these works.

I made a complete clean in my pc for any virus or others programs that may cause that, but it still crash all the time.

FireFox usualy use alot of memory too, making all my pc slow. Here is my crash reports:


e39b7ce5-b33a-41c9-a4a7-f4b4494a96d3 17/05/2015 13:42 bp-639ae7ed-87cd-4cda-ae8c-17d682150517 17/05/2015 13:36 be27cf94-f5a8-43fd-8181-e1fbe24c2fac 16/05/2015 21:03 c757d89a-406d-4a96-b2b2-d9731e55597c 15/05/2015 18:51 b9626440-9ac2-4535-be64-bebe475e0428 15/05/2015 01:33

Asked by Luciano_Ger 6 iminyaka edlule

Last reply by guigs 6 iminyaka edlule

  • Okugcinwe kunqolobane

Adobe crashing on left click

i posted this issue 2 days ago with no resolution si here it is again using windows 7 - this started because i keep getting adobe crashes in IE and firefox only when pla… (funda kabanzi)

i posted this issue 2 days ago with no resolution si here it is again

using windows 7 - this started because i keep getting adobe crashes in IE and firefox only when playing one particular game - the game loads but as soon as i left click the crash occurs.

i have uninstalled and reinstalled flash, java, the game and updated the graphics driver - i couldn't figure out what type of sound card i have to update those drivers - the info i have on their ID'S are -

HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_10280447&REV_1001 HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_10280447

Where can i download an update because when i let windows search for one - it came back as not needing an update

Some suggested a dll file was the culprit but i ran sfc/scannow and there were items that couldn't be repaired - they included in their names:

utc.app.json telemetry.ASM-WindowsDefault.json

these i believe are related to java issues that the uninstall and reinstall of java apparently did not fix so not sure what to do about this

bottom line i don't know the cause but i need to fix this and will appreciate assistance

details of a crash report submitted -

Application Basics

Name: Firefox Version: 38.0.5 Build ID: 20150525141253 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Multiprocess Windows: 0/2 (default: false)

Crash Reports for the Last 3 Days

Report ID: bp-1d49a951-7d56-4291-be8e-a122b2150611 Submitted: 19 hours ago

Report ID: bp-a80ba578-083c-4dba-b996-6e59e2150610 Submitted: 2 days ago

All Crash Reports

Extensions

Graphics

Adapter Description: Intel(R) HD Graphics Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32 Adapter RAM: Unknown Device ID: 0x0046 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.17292) Driver Date: 1-30-2013 Driver Version: 8.15.10.2993 GPU #2 Active: false GPU Accelerated Windows: 2/2 Direct3D 11 (OMTC) Subsys ID: 04471028 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 (#0) Error: [D2D1.1] 4CreateBitmap failure Size(26,8199) Code: 0x80070057 (#1) Error: [D2D1.1] 4CreateBitmap failure Size(26,8199) Code: 0x80070057 (#2) Error: [D2D1.1] 4CreateBitmap failure Size(26,8199) Code: 0x80070057 (#3) Error: [D2D1.1] 4CreateBitmap failure Size(26,8199) Code: 0x80070057

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 389120 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.importedFromSqlite: true browser.download.manager.alertOnEXEOpen: true browser.link.open_newwindow: 2 browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20150525141253 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20150525141253 browser.startup.homepage_override.mstone: 38.0.5 dom.max_script_run_time: 0 dom.mozApps.used: true extensions.lastAppVersion: 38.0.5 gfx.direct3d.last_used_feature_level_idx: 1 keyword.URL: https://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=937811&p= media.gmp-eme-adobe.lastUpdate: 1433272897 media.gmp-eme-adobe.version: 10 media.gmp-gmpopenh264.lastUpdate: 1431911331 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150525141253 media.gmp-manager.lastCheck: 1433987591 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1433988008 places.history.enabled: false places.history.expiration.transient_current_max_pages: 102097 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.np32dsw: 0 plugin.state.npdeployjava: 0 print.printer_Send_To_OneNote_2010.print_bgcolor: false print.printer_Send_To_OneNote_2010.print_bgimages: false print.printer_Send_To_OneNote_2010.print_colorspace: print.printer_Send_To_OneNote_2010.print_command: print.printer_Send_To_OneNote_2010.print_downloadfonts: false print.printer_Send_To_OneNote_2010.print_duplex: 1515870810 print.printer_Send_To_OneNote_2010.print_edge_bottom: 0 print.printer_Send_To_OneNote_2010.print_edge_left: 0 print.printer_Send_To_OneNote_2010.print_edge_right: 0 print.printer_Send_To_OneNote_2010.print_edge_top: 0 print.printer_Send_To_OneNote_2010.print_evenpages: true print.printer_Send_To_OneNote_2010.print_footercenter: print.printer_Send_To_OneNote_2010.print_footerleft: &PT print.printer_Send_To_OneNote_2010.print_footerright: &D print.printer_Send_To_OneNote_2010.print_headercenter: print.printer_Send_To_OneNote_2010.print_headerleft: &T print.printer_Send_To_OneNote_2010.print_headerright: &U print.printer_Send_To_OneNote_2010.print_in_color: true print.printer_Send_To_OneNote_2010.print_margin_bottom: 0.5 print.printer_Send_To_OneNote_2010.print_margin_left: 0.5 print.printer_Send_To_OneNote_2010.print_margin_right: 0.5 print.printer_Send_To_OneNote_2010.print_margin_top: 0.5 print.printer_Send_To_OneNote_2010.print_oddpages: true print.printer_Send_To_OneNote_2010.print_orientation: 0 print.printer_Send_To_OneNote_2010.print_page_delay: 50 print.printer_Send_To_OneNote_2010.print_paper_data: 1 print.printer_Send_To_OneNote_2010.print_paper_height: 11.00 print.printer_Send_To_OneNote_2010.print_paper_name: print.printer_Send_To_OneNote_2010.print_paper_size_type: 0 print.printer_Send_To_OneNote_2010.print_paper_size_unit: 0 print.printer_Send_To_OneNote_2010.print_paper_width: 8.50 print.printer_Send_To_OneNote_2010.print_plex_name: print.printer_Send_To_OneNote_2010.print_resolution: 1515870810 print.printer_Send_To_OneNote_2010.print_resolution_name: print.printer_Send_To_OneNote_2010.print_reversed: false print.printer_Send_To_OneNote_2010.print_scaling: 1.00 print.printer_Send_To_OneNote_2010.print_shrink_to_fit: true print.printer_Send_To_OneNote_2010.print_to_file: false print.printer_Send_To_OneNote_2010.print_unwriteable_margin_bottom: 0 print.printer_Send_To_OneNote_2010.print_unwriteable_margin_left: 0 print.printer_Send_To_OneNote_2010.print_unwriteable_margin_right: 0 print.printer_Send_To_OneNote_2010.print_unwriteable_margin_top: 0 privacy.clearOnShutdown.downloads: false privacy.clearOnShutdown.formdata: false privacy.clearOnShutdown.history: false privacy.clearOnShutdown.offlineApps: true privacy.clearOnShutdown.sessions: false privacy.cpd.cookies: false privacy.cpd.downloads: false privacy.cpd.history: false privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.sanitizeOnShutdown: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1430323115

user.js Preferences

Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Important Locked Preferences

JavaScript

Incremental GC: true

Accessibility

Activated: true Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8

NSS Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSSMIME Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSSSL Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSUTIL Expected minimum version: 3.18.1 Version in use: 3.18.1

Experimental Features

Asked by osekm5ds 6 iminyaka edlule

Last reply by osekm5ds 6 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Shop Safe (a bankofamerica.com feature) won't load.

When logged into www.bankofamerica.com and after selecting an account, I use "Shop Safe", a feature that provides a made-up CC number, a $ limit of my choice, expiration … (funda kabanzi)

When logged into www.bankofamerica.com and after selecting an account, I use "Shop Safe", a feature that provides a made-up CC number, a $ limit of my choice, expiration date of my choice, and a CVC1 code. This CC number is good for ONE TIME ONLY use. It sends money from my "real" CC account without revealing my "real" CC number and other details! Recently, even though updated Fire Fox browser is operating normally, the little "Shop Safe" window that appears will not "transfer data" like it once did. Their URL is not loading correctly...it tries to load, but nothing shows up inside the small web page. Here is the (partially edited) URL that makes that happen ...

https://shopsafe.bankofamerica.com/Athena/HTMLServlet ... some stuff edited out here ... then ends with Transparency_Indicator=0

I am unable to edit this URL. I can copy it however...just didn't want to put the complete URL in here for now.

This feature works OK in a Chrome browser, but only AFTER I "Click to Enable Adobe Flash" on a funny little symbol

in the middle of the blank space, and resubmit the page.  After doing that once, I don't have to do it again it seems.  

I have to do the same thing in an Edge browser (a little sign comes up in both saying "Click to Enable Adobe Flash". After clicking the symbol, I am asked to "Resend" to get the Shop Safe contents to show up in the window.

I don't get that little prompt message and funny symbol when using Fire Fox. I looked around Fire Fox and found a "switch" program to turn off/on Javascript (there is now a little "JS" symbol in the tool bar). Javascript is required by the main BankofAmerica web page, so I leave the JS switch in the on position.

QUESTION: How do I check to see if Adobe Flash is enabled in Fire Fox (I think it's turned off by default) ??? If it is not on and the "work around API" doesn't work, how can I turn on Adobe Flash in order to use Shop Safe. I'll turn it off again if I need to. I read that Fire Fox doesn't consider Adobe Flash safe, but I seem to need it for this use.

Thanks very much for your help. I'll look for an answer via eMail please. HEA1

Asked by HEA1 2 iminyaka edlule

Answered by McCoy 2 iminyaka edlule

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