I-Firefox Isithangami Sokwesekwa

I am having a weird issue in Firefox. This issue happens on all websites, in all text entry fields of any kind.

It is like there is another 'ghost box' overlapping each entry field. It is hard to tell in the pics (was hoping I could post a video), but in the first one you can see the cursor is slightly lower than the actual field. If I type, nothing will appear. Then if I click again, a bit higher, I can type into the actual field.

I have never seen this before but it happens on ALL websites. It is a bit frustrating having to re-click all the time. Also, I was getting concerned there might be some keylogger or weird virus on my machine. Any ideas what is wrong here?

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thing with renaming the handlers.json to handlersOLD.json but it didn't work :( does anyone know how to fix this?

Hello,

The pop-up blocker exceptions are not working for some sites which I, of course, use a lot. The sites are listed in the exceptions, but Firefox stubbornly continues to block them. I sincerly consider walking away from Firefox (notwithstanding I love it and being a long term user), because it happens with sites I frequently use on a daily base.

I've looked around but none of the solutions work for me as those articles are rather old.

My version of Firefox: 99.0.1 (64bit) running under Windows 10 Pro

Hoping to find a solution here.

Renaud

My images look all glitched out and scrambled. It wasn't like this before, and I don't remember if I changed anything in my about:config.

I've included what they look like.

whenever I search something that (is / sounds like) a product amazon links or other online shopping links show up as the number 1 results after a short delay. I have been redirected to amazon many times when I tried to click the #1 result but the amazon link pops up where the #1 result was.I have uplaoded 2 images the one where steam is the #1 result is what i want it to be, the second Image is what happens after a short delay.

The latest example is the button to sign into LinkedIn. It is not working in Firefox, but it does in other browsers. I have other examples just from today. I have used firefox as default for many years. I assume this is a security thing, but these are basic links. I have no add-ons or other complications. Most times, I do not even realize there is a problem, but when I feel something is wrong, I try another browser and it works. Thank you.

Hi and thanks for your good app The following website is not loaded in the Mozilla version, but it is easily loaded in EDGE How can I open this site with Mozilla? website : https://app.setareyek.ir/

A routine update from Firefox version 99 to version 100 caused Firefox to quit loading web pages, including the Settings page. Firefox appears to load normally but will not display any web page. The only thing that works consistently is Help/About Firefox. System: Lenovo E495 (AMD Ryzen 5 3500U) running Windows 10 Pro 21H2, build 19044.1706 Symptoms:

• Version 100 and higher work correctly in trouble-shooting (safe) mode
• Refresh does not resolve the problem
• Manually removing extensions (NoScript and Cookie AutoDelete) does not resolve the problem
• Uninstalling Firefox and existing profiles (all Mozilla folders in AppData/*), then making a clean install of version 100 does not resolve the problem
• Removing version 100 and reinstalling version 99.0.1 restores normal operation (repeatable with higher versions)
• Updating from version 99.0.1 to version 100.0.2 or version 101.0 does not resolve the problem
• I have not tried removing any Mozilla registry keys

Couple days ago Yahoo Mail stopped downloading attachments of any type. Only happens when using Mozilla. Yahoo mail works fine with edge and android. The following had no affect: (1) signing out and in to yahoo mail. (2) Clearing cache etc in Mozilla (3) rolling back recent windows updates. Occurs with all types of attachments, so not an app issue. Appreciate your help, please include only those suggestions which consider the "suddenly" part...

My Firefox browser is out by 4 hours. I am eastern and it recently switched to west coast time zone on its own. It did it once before and fixed itself in about a week. Other browsers are fine. I would like to stick to FIrefox but my shop tells me to switch. Can you tell me how to correct this problem? Thanks, Glen [email removed from public]

This was going to be a question about Firefox being unable to display the file picker dialog, but I managed to find a solution that worked for me along the way. Since it was nowhere near the top of Google's results, I thought I'll share my solution in the hopes that this would help someone facing this same issue.

The hardware:

• Asus UM425IA Zenbook (AMD Ryzen 7 4700U CPU)

Worked in:

• Ubuntu 20.04 LTS
• Firefox provided by APT repository
• Xorg display server

Not working in:

• Ubuntu 22.04 LTS
• Firefox 99.0.1 provided by snap
• Wayland display server
• File picker worked briefly on fresh install, but something (not sure what) quickly breaks file picker functionality

The symptoms:

• Firefox stopped being able to open file picker dialogs
• Right clicking an image and selecting "Save Image As..." does nothing
• With forms that accept file upload (such as on this post question page "Add images (optional):"), clicking "Browse" does nothing
• File downloads work correctly when set to "Save files to ..." under Settings, but nothing happens when set to "Always ask you where to save files"
• No response to "Ctrl + O" open file shortcut

Similar questions and solutions:

• Fixed by reinstalling Firefox
• Fixed by resetting Firefox
• Fixed with a restart on a Mac
• Fixed by downgrading to Ubuntu 16.04

Things I tried that did not work:

• Disabling hardware acceleration
• Starting with add-ons disabled
• Troubleshoot mode
• Clearing startup cache
• Clearing cookies and site data
• Clearing history
• Refreshing Firefox
• Creating and using a new profile
• Deleting the `xulstore.json` file from the profile directory
• Toggling all permissions under Ubuntu Settings > Applications > Firefox to off and then back to on
• chmod 777 ~/Downloads
• Disabling native file picker "ui.allow_platform_file_picker = false"

And finally, what fixed it for me was to go into "about:config" and change "widget.use-xdg-desktop-portal.file-picker" from "2" to "0". Credit to this post that clued me in.

I really hope this saves someone else 2 days of hair pulling and I would appreciate advice from someone more knowledgeable than me on:

• Why this fixed the problem
• Whether I should be opening a bug report either against Firefox, or Ubuntu
• Whether I should also be changing "widget.use-xdg-desktop-portal.mime-handler" and "widget.use-xdg-desktop-portal.settings", both are currently set to "2"

Logged into https://www.expedia.com/ the home page tries to open but a second or two later I see a blank, white screen. I "Turned Enhanced protect off" Expedia page still blank I open GOOGLE and Expedia works perfectly

Hello,

I have been having an issue for quite some time. Firefox will not connect to the web socket for Facebook chat and therefor not allowing a connection to happen. I have cleared all data and re-installed the app, I think it may be a deeper issue than just Firefox because all browsers get the same error.

This is the error I get.

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=7873618333663231&cid=785d5de3-c690-4be4-b0d5-262e64649b75. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 GETwss://edge-chat.facebook.com/chat?region=atn&sid=6596049516888063&cid=e3f28f81-083c-4340-ad80-62fc670df260 [HTTP/1.1 400 Bad Request 186ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=6596049516888063&cid=e3f28f81-083c-4340-ad80-62fc670df260. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=7944747563876351&cid=785d5de3-c690-4be4-b0d5-262e64649b75. 3_ei1eKe6_V.js:18:1305 The connection to wss://edge-chat.facebook.com/chat?region=atn&sid=7944747563876351&cid=785d5de3-c690-4be4-b0d5-262e64649b75 was interrupted while the page was loading. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 GETwss://edge-chat.facebook.com/chat?region=atn&sid=4218782501306367&cid=e3f28f81-083c-4340-ad80-62fc670df260 [HTTP/1.1 400 Bad Request 127ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=4218782501306367&cid=e3f28f81-083c-4340-ad80-62fc670df260. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 GETwss://edge-chat.facebook.com/chat?region=atn&sid=580630234529791&cid=785d5de3-c690-4be4-b0d5-262e64649b75 [HTTP/1.1 400 Bad Request 143ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=580630234529791&cid=785d5de3-c690-4be4-b0d5-262e64649b75. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=1702717372235775&cid=e3f28f81-083c-4340-ad80-62fc670df260. 3_ei1eKe6_V.js:18:1305 The connection to wss://edge-chat.facebook.com/chat?region=atn&sid=1702717372235775&cid=e3f28f81-083c-4340-ad80-62fc670df260 was interrupted while the page was loading. 3_ei1eKe6_V.js:18:1305 GETwss://edge-chat.facebook.com/chat?region=atn&sid=4160831585517567&cid=785d5de3-c690-4be4-b0d5-262e64649b75 [HTTP/1.1 400 Bad Request 126ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=4160831585517567&cid=785d5de3-c690-4be4-b0d5-262e64649b75. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 GETwss://edge-chat.facebook.com/chat?region=atn&sid=3873618618482687&cid=e3f28f81-083c-4340-ad80-62fc670df260 [HTTP/1.1 400 Bad Request 131ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=3873618618482687&cid=e3f28f81-083c-4340-ad80-62fc670df260. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83 Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=903251371229183&cid=785d5de3-c690-4be4-b0d5-262e64649b75. 3_ei1eKe6_V.js:18:1305 The connection to wss://edge-chat.facebook.com/chat?region=atn&sid=903251371229183&cid=785d5de3-c690-4be4-b0d5-262e64649b75 was interrupted while the page was loading. 3_ei1eKe6_V.js:18:1305 GETwss://edge-chat.facebook.com/chat?region=atn&sid=8019361050656767&cid=e3f28f81-083c-4340-ad80-62fc670df260 [HTTP/1.1 400 Bad Request 121ms]

Firefox can’t establish a connection to the server at wss://edge-chat.facebook.com/chat?region=atn&sid=8019361050656767&cid=e3f28f81-083c-4340-ad80-62fc670df260. 3_ei1eKe6_V.js:18:1305 Firefox can’t establish a connection to the server at wss://gateway.facebook.com/ws/realtime?x-dgw-appid=2220391788200892&x-dgw-appversion=0&x-dgw-authtype=1%3A0&x-dgw-version=5&x-dgw-uuid=526675410&x-dgw-tier=prod&x-dgw-app-stream-group=group1. Z-rsazxiBr_.js:49:83

​

I wanted to print out an order placed online but could only print part of it.

The order took up about 1.5 pages when displayed in Firefox, but I could only print the upper 2/3 of it. That’s all the Print Preview displayed. It was cut off at the bottom. There was no option to print the missing lower third or a second page.

I can scroll Firefox to display the lower part but Print Preview still shows only the upper part.

I can change FF’s scale to 80% in order to show the whole order on the screen, but Print Preview still only shows the upper part.

I can scale Print Preview to 70%, but then it’s difficult to read.

I don’t recall having this problem with earlier versions of Firefox.

How can I print my order on 2 pages so that I can read it?

I love screenshot by Mozilla. However, recently in the last few months (not sure) when the change happened, the timezone (stamp) at the end of the screenshot is NOT based on the "local" PC that is using it. I am in EST but it shows a different time zone which creates a problem. Since Mozilla Online is China based entity, I believe it is showing their timezone. I checked the settings and I could not find where to change the timezone to local time. This is key for many users as we need a "correct" local timezone.

Previous versions had this feature (automatically) and I did not have to set it up. Can we have the option to change the timezone please? Thanks.

I am running Firefox 99.0 on an iMac with MacOS Catalina 10.15.7. With a recent update to Firefox I can no longer print using the system dialog box as default. I did already try switching the "print.tab_modal.enabled preference" to "false" and that simply doesn't work. When that flag is set to "false" and I print from within Firefox, the Firefox print dialog comes up, not the system print dialog. Why can't I change it so that the system print dialog comes up by default?????

Today I tried to place an online order to pickup from Texas Roadhouse, but no matter what time I chose a message said it was not available. The only selection that worked was "Earliest Available Time". Finally I called to place an order. Firefox worked 2 months ago but I don't recall which version I was using at the time.

Today I was using FF vers 97.x and later updated to vers 99.0.1 figuring that might be the problem, but it made no difference.

Later I tried Windows 10 Edge & that worked. Then tried a Chromebook & that also worked.

I've also had problems going to the Tracfone website & so have several other people. It's hit or miss with Firefox & usually it doesn't work. But Chrome or Edge seem to work for everyone.

Is this a website problem or a FF problem?

I am running Firefox 99.0.1. Lately (probably since the last update) when browsing the web, Firefox will lockup and not be responsive to clicks on hyper links. The issue goes away when I close Firefox and re-open, but after clicking on 3 or four links, it locks up again. MS Edge does not have this problem with the same websites. I did notice in Task Manager that Firefox is opening up 10 processes. Can anyone give some suggestions?