Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Unwanted installation or spyware on Firefox profile?

Is there some way something is installed on my profile (and saved on it so it keeps re-adding) without showing? I made a format on my pc. Prior to it and after it, I had … (funda kabanzi)

Is there some way something is installed on my profile (and saved on it so it keeps re-adding) without showing? I made a format on my pc. Prior to it and after it, I had refresh firefox to throw out any unwanted extension or plug in that it could possibly have. I downloaded firefox again and logged into my profile. Windows defender, avg or malwarebytes dont detect anything unusual to Firefox and myself either don't see anything unsusual or out of the ordinary. I checked extensions and plugins manually as well through the troubleshooting and didn't find something suspicious (I'm bad at programming so it's difficult for me to read the information it provides but from the simple things I don't see something that shouldn't be there).

I have a feeling though that something is wrong with Firefox. It's unusually slow on same device and not responsive many times. Like something is onto it. I've had recent attempts of someone trying to hijack accounts connected onto Firefox so I'm worried if it's something that I'm not seeing.

I can't find a support e-mail or live chat of Mozilla for someone from there to check it out.

Any help?

Asked by wild_rose_orchid 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Opening a mp4 file = videoElement is undefined (chrome://global/content/TopLevelVideoDocument.js:21)

Update: The issue comes from the latest NoScript update v11.2.14 (2021-12-30). Disabling the extension fixed the issue. I'll report it to them. The report is available he… (funda kabanzi)

Update: The issue comes from the latest NoScript update v11.2.14 (2021-12-30). Disabling the extension fixed the issue. I'll report it to them. The report is available here.

Hi,

Since the latest stable firefox version (95.0.2), it seems like opening a video file which can be played in the browser, like a mp4 file for instance, will result in an error:

   05:05:35,632 Uncaught TypeError: videoElement is undefined
       setFocusToVideoElement chrome://global/content/TopLevelVideoDocument.js:21
       <anonymous> chrome://global/content/TopLevelVideoDocument.js:29
   TopLevelVideoDocument.js:21:5  

The video will plays normally, just to make it clear. Just that the error will appear in the console. And the error will keep reoccuring. Here are some video samples if you need, to see if the error is individual or global.

I checked the source changes on that file but wasn't able to find any change there so not sure why this error is occuring atm, must be a deeper reason. I was aware of that error because i'm using a GreaseMonkey script to automatically redirect some links opened to only have the video displayed with custom settings to avoid having to allow some JavaScript. The error occurs independently of the extension (checked with the script disabled, and the extension disabled).

Asked by Harest 1 unyaka odlule

Answered by Harest 1 unyaka odlule

  • Okugcinwe kunqolobane

How can I stop ad blockers?

I have firefox as browser on my PC, I am trying to leave reviews on a couple items and each time it doesn't let me saying "Please disable any ad blockers, which can preve… (funda kabanzi)

I have firefox as browser on my PC, I am trying to leave reviews on a couple items and each time it doesn't let me saying "Please disable any ad blockers, which can prevent successful review submission.".

I am not great with computers, so please be very detailed in how to get it to allow me to review. 
Thanks

Asked by dkdabillo 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Audio stops working on Firefox 95.0.2 after a few days

I've been teaching my young daughter how to use a computer, and we chose firefox as a browser she can use to do some things online - in particular she's been doing Math l… (funda kabanzi)

I've been teaching my young daughter how to use a computer, and we chose firefox as a browser she can use to do some things online - in particular she's been doing Math lessons using https://www.themathsfactor.com

After the past few weeks I've noticed that sound from that site no longer seems to work after 1 or 2 days. Embedded videos work, but sound where the site has a character that tells her what to do - stops working. If I restart the browser it starts working again - however refreshing the page does not. This is something recent, as older versions of firefox did not seem to do this. I'm wondering if there is some change/memory leak that might cause this?

Asked by 365nice 1 unyaka odlule

Answered by 365nice 1 unyaka odlule

  • Okugcinwe kunqolobane

save cookie exception list not working right in OS Monterey

I recently updated my Mac OS to Monterey. I'm trying to allow all subdomains of google.com to save cookies, but so far I'm having to add each subdomain. According to othe… (funda kabanzi)

I recently updated my Mac OS to Monterey. I'm trying to allow all subdomains of google.com to save cookies, but so far I'm having to add each subdomain. According to other articles, I should not need to, nor can I, add wild cards to google.com .

Asked by jwmacuk 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

facebook links such as groups and games not available

I cannot see any of my links such as games, groups, or read comments made to posts on my facebook page. I have opened chrome and logged into it and can see everything usi… (funda kabanzi)

I cannot see any of my links such as games, groups, or read comments made to posts on my facebook page. I have opened chrome and logged into it and can see everything using it. I much prefer firefox but need help finding a way to fix this.

Asked by sisterwolfe 1 unyaka odlule

Answered by sisterwolfe 1 unyaka odlule

  • Okugcinwe kunqolobane

FF 95.0.2 (64-bit) started to "eat" memory / CPU till it gets dead

Good day! Things were fine for years till the problem with my FF (95.0.2 (64-bit), Windows 7 64 bit) started ~two days ago. As it started it persists every time I try to … (funda kabanzi)

Good day! Things were fine for years till the problem with my FF (95.0.2 (64-bit), Windows 7 64 bit) started ~two days ago. As it started it persists every time I try to us the FF. Because of this new non-disappearing problem I had to move to Chrome instead.

As soon as my FF is opened and even when it has only one tab with no activity inside, its memory usage starts to grow rapidly and in a matter of minutes comes from ~900MB to ~6GB+ with the CPU usage "balancing" between ~25-45%. If I browse the used memory value grows a bit faster.

Along with that: - When the FF memory usage comes to ~85% of my memory, the FF browsing fails showing symptoms similar to a network issue (the network at the time is fine). - When the FF is closed, its processes are left along with their memory utilization keeping the same high rate till the FF processes are killed manually. - No add-ons / extensions or anything else were installed for months.

Please, assist in solving this sudden problem.

Asked by Pilot Pirx 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Audio Button greyed out for Theme Time Radio Hour

I just upgraded to Mac OS 10.13.6 (High Sierra) and upgraded my Firefox browser to 95.0.2. When I try to play an episode, e.g., #76, at: http://www.themetimeradio.com/e… (funda kabanzi)

I just upgraded to Mac OS 10.13.6 (High Sierra) and upgraded my Firefox browser to 95.0.2. When I try to play an episode, e.g., #76, at: http://www.themetimeradio.com/episode-76-money-pt-1/ the "Audio MP3" button is grayed out and unresponsive; when I click the alternate link, "play in popup", a small window opens but clicking on the link there simply brings me back to where I came from. I attempted this is "Troubleshoot Mode" as well to no avail. I have had no trouble playing audio from the "Theme Time" site on earlier versions of Firefox am able to play content from other sites like WNYC. I 'am able to play content using Chrome. Any help would be greatly appreciated. Thank You!

Asked by Cliff Hahn 1 unyaka odlule

Last reply by Cliff Hahn 1 unyaka odlule

  • Okugcinwe kunqolobane

Very frequent Firefox Crashes

Hi all, first time poster, Very frequent firefox crashes has rendered the program almost useless, seems to continue to get worse as well. Minimal plugins enabled. Crashes… (funda kabanzi)

Hi all, first time poster,

Very frequent firefox crashes has rendered the program almost useless, seems to continue to get worse as well. Minimal plugins enabled. Crashes still occur in Troubleshoot mode. No third party modules. Have also played around with performance mode. All continues to happen, in fact happened on this tab as I was typing this. Below are my recent crash reports. Any assistance - or if I need to post additional info - is appreciated. Thanks!

bp-a52d10a0-33fe-4022-87f0-307a00220110 1/10/2022, 11:07 AM View bp-ea991101-6f2e-44df-b51a-0fab20220110 1/10/2022, 11:07 AM View bp-7bc4f06d-7cc5-4427-b3eb-526ca0220110 1/10/2022, 10:59 AM View bp-760aab6b-de0d-4a64-bd45-f60bb0220110 1/10/2022, 10:59 AM View bp-5bea206e-317c-4e53-ab9a-803370220110 1/10/2022, 10:59 AM View bp-77c85e8e-5706-425a-8682-bd4b60220110 1/10/2022, 10:59 AM View

Asked by samrichynyc 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Seemingly random but frequent crashes

I am experiencing multiple crashes per day which don't seem to related to specific websites or content, the most recent of which are submitted over the past two days: bp-… (funda kabanzi)

I am experiencing multiple crashes per day which don't seem to related to specific websites or content, the most recent of which are submitted over the past two days:

bp-cd870292-f117-4584-999b-a01fe0220111 bp-97d8fc05-adcf-441b-afee-475560220111 bp-d4a61799-62d2-48fa-94ee-dc9700220111 bp-4027fd91-08f9-4cbf-a2b5-1ebeb0220111 bp-84d70be6-f036-4fe0-a33e-e491c0220111 bp-39eb36bb-7fce-4862-9ad6-3efd70220111 bp-a3da5076-0065-4760-99b2-edeaf0220111 bp-a27431c8-eb4d-47c8-b550-7526f0220110 bp-de35dba0-dd29-4665-a5d3-9dd3d0220110

Before I try a fresh install, I wondered if anyone can help interpret the crashes as I am curious what is going on but don't have the skills to DIY this.

Asked by Nommo's FF 1 unyaka odlule

Last reply by Nommo's FF 1 unyaka odlule

  • Okugcinwe kunqolobane

Vanguard website and Firefox

Hi I have been having trouble using Firefox with the Vanguard website. I can log in to Vanguard just fine on Firefox. But when I try to open certain sections of the Van… (funda kabanzi)

Hi I have been having trouble using Firefox with the Vanguard website. I can log in to Vanguard just fine on Firefox. But when I try to open certain sections of the Vanguard site i get a blank page. For example: --a few weeks ago I went to the "Security" section of my Vanguard profile to see if Vanguard accepts security keys. I clicked on the "Security Keys" icon and got a blank page instead of a description. When I tried Chrome I got a the Vanguard description of how Vanguard works with security keys. --today I got a an email from Vanguard telling me to retrieve a message in my Vanguard message center. I logged onto Vanguard and went to the message center, clicked on the message and a blank page came up instead of my message. I could read the message when I used Chrome. I spoke to Vanguard and was told that they are "aware of the issue. with the Firefox browser and suggested using Chrome" It didn't sound like adjusting to Firefox was a priority for them. I would much prefer to use Firefox rather than Chrome but don't know how to proceed. I read through the solutions in the Firefox Help section relating to Vanguard but none of the questions/solutions appear to be on point. Any help or suggestions would be appreciated. Thank you.

Asked by peggywarner 1 unyaka odlule

Last reply by jrlind55 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Solving problems by reverting to an earlier FF release?

I've done everything I can think of and advice to fix problems in FF for Windows 10 to solve problems, especially tabs crashing. I've gone through the diagnostic steps an… (funda kabanzi)

I've done everything I can think of and advice to fix problems in FF for Windows 10 to solve problems, especially tabs crashing. I've gone through the diagnostic steps and submitted crash reports. I can't do my day job this way. I didn't have the various problems, crashing tabs, difficulty getting to HTTP sites (I can't help how someone has their site set up) when I was back at release 83, as I recall. I want to find a copy of release 83 to install. What I want to know is, Will I miss crucial items if I do this? Thanks.

Asked by drduncan 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox is not responding when playing video from youtube/twitter etc.

Hi there, It was few weeks this is happened to me. Before then everything was great. First i thought i may have internet connection error but it wasnt. When i start to pl… (funda kabanzi)

Hi there, It was few weeks this is happened to me. Before then everything was great. First i thought i may have internet connection error but it wasnt. When i start to play video over youtube mozilla not responding for 5 to 10 seconds. This is also happends when i want to reward back in video. If i want to open another video from youtube/twitter or any other else in another tab again mozilla stopped working couple of seconds. I tried everything; safe mode, hardware acceleration, unistall/install with older version. None of them is working. Do you have any solution for that?

Asked by uludagyavuz 11 izinyanga ezidlule

Answered by uludagyavuz 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox stops displaying images in Facebook, only shows a description.

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.… (funda kabanzi)

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

Asked by bp1952 1 unyaka odlule

Last reply by Terry 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox compatibility with Panera

Over a year I have experienced difficulty placing an order on Panera website. I run Win 10 Home v 21H1 on a Dell PC. Panera never recognizes me when I log in after passwo… (funda kabanzi)

Over a year I have experienced difficulty placing an order on Panera website. I run Win 10 Home v 21H1 on a Dell PC. Panera never recognizes me when I log in after password reset for a second usage. I have to constantly re-register to place an order. Panera techs have been unable to assist other than recommend that I switch to Chrome. I did switch to Chrome and behold, no problems at all. Why is Firefox on PC not compatible with Panera?

Asked by rgaulin 1 unyaka odlule

Last reply by rgaulin 12 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

when I download from firefox or save a picture from gmail firefox says failed

I can not understand why my laptop has suddenly decided to not download when I download from firefox or save a picture from gmail firefox says failed sorry I am a 73 year… (funda kabanzi)

I can not understand why my laptop has suddenly decided to not download

when I download from firefox or save a picture from gmail firefox says failed

sorry I am a 73 year old dummie

Asked by brybechr 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

My minimize, maximize and close buttons don't appear in fullscreen mode

so when i have fullscreen on, i can't see the minimize, maximize or close button which before the latest update or the two last updates maybe i could see when i just hove… (funda kabanzi)

so when i have fullscreen on, i can't see the minimize, maximize or close button which before the latest update or the two last updates maybe i could see when i just hovered my mouse to the top of the website i could minimize and maximize or even close if i wanted to even in fullscreen mode, now i have to get out of fullscreen mode to do that and i was hoping i could possibly change that some way or another i checked other posts but they were mostly from 6-7 years ago and unrelated to my issue

Asked by Dr. Duckling 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Cannot log into Express-Scripts

As of today, I can no longer log into my Express Scripts account on my PC using Firefox. I can log into virtually everything else using Firefox (i.e., my bank accounts, … (funda kabanzi)

As of today, I can no longer log into my Express Scripts account on my PC using Firefox. I can log into virtually everything else using Firefox (i.e., my bank accounts, credit card accounts, brokerage accounts, etc.), but not Express Scripts. Previously, I had no problem with this login - over many, many years. And I find that I can log into Express Scripts easily using Edge, Chrome or (on my iPhone) Safari - so the problem would seems to be with Firefox. Specifically, when I try to log into Express Scripts using Firefox, a new small pop-up window arrives noting that, "This site is asking you to sign in." - the pop-up asks for user name and password to be typed into the pop-up, and provides a "sign in" and a "cancel" button - if the user name and password are inserted into the pop-up and "sign in" is clicked, the pop-up simply clears the user name and password - if "cancel" is clicked, the pop-up disappears, the original Express Scripts login window goes briefly to a "we'll be right with you" screen, then reverts back to the original login screen.

Asked by floodmp 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule