Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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I get a blank page on FB when I try to go there on my PC but no problem on my android smart phone

I use fire for browser on my PC and just today when I click on the FB icon it goes to my home page but it is blank. I do not have any problems using FB on my smart phone … (funda kabanzi)

I use fire for browser on my PC and just today when I click on the FB icon it goes to my home page but it is blank. I do not have any problems using FB on my smart phone

Asked by 8balllee 1 unyaka odlule

Last reply by 8balllee 1 unyaka odlule

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Unable to visit any web pages after latest upgrade version 81.0.2

I have a customer who is unable to browse to any websites after version 81.0.2 was installed. They are also unable to open Options and other Menu items. Only Toolbar Menu… (funda kabanzi)

I have a customer who is unable to browse to any websites after version 81.0.2 was installed. They are also unable to open Options and other Menu items. Only Toolbar Menu item that worked was Help > About. I have tried using Firefox in Safe Mode, I have refreshed Firefox, and I have renamed the AppData > Roaming > Mozilla folder forcing it to create a brand new user profile. The only security programs running are Windows Defender. Chrome and Edge work fine, so customer will use one of those until Firefox is fixed.

Asked by curtesser 9 izinyanga ezidlule

Answered by curtesser 8 izinyanga ezidlule

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error on start

I am having problem with Firefox version 41.0.2. I did reinstallation few times, with cleaning all files and directories. when I starting Firefox error coming up: the pr… (funda kabanzi)

I am having problem with Firefox version 41.0.2. I did reinstallation few times, with cleaning all files and directories. when I starting Firefox error coming up:

the procedure entry point PK11_PubDerive could not be located in the dynamic link library nss3.dll.

this is happening on my 2 PC's. I am using Semantic endpoint protection like antivirus

Asked by Shukhrat 5 iminyaka edlule

Last reply by Shukhrat 5 iminyaka edlule

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Why can't I get Firefox to update on my Mac? I keep getting sent to the same useless page in this support section - I need help that works!

I have followed the instructions in the support section very carefully and still cannot get Firefox to update. I did see the note that the person who is the admin or the… (funda kabanzi)

I have followed the instructions in the support section very carefully and still cannot get Firefox to update. I did see the note that the person who is the admin or the person who installed Firefox is the only person who can update it. That would be me and me alone, and I've exhaustively checked my Mac's settings and preferences and everything else I can think of. I'm new to Mac so I may well have missed something important during set-up...........but I can't figure out or find what that may be. Whenever I follow the link on the support page that says I can update, all it does is download the updated version of Firefox, not an update. I don't want to start all over and lose all of my bookmarks and developer tools just because something isn't working. I realize it is probably something rather simple, but I just seem to be missing it and I've passed the frustration point now.  :) Thanks for any assistance in getting this straightened out!

Asked by RevDr 4 iminyaka edlule

Last reply by RevDr 4 iminyaka edlule

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installation errors

Hello, My Firefox was always crashing so when I tried to uninstall I would get an error message (don't have it now). My 15-year old went into CCLeaner and deleated all t… (funda kabanzi)

Hello, My Firefox was always crashing so when I tried to uninstall I would get an error message (don't have it now). My 15-year old went into CCLeaner and deleated all the registry files, programs and folders to do a new install. Now when I try to re-install using the latest download I get the following two errors:

WerFault.exe - Application Error: The application was unable to start correctly (0x000279). Click OK to close the application.

Firefox Installer.exe - Application Error: The exception unknown software exception (0x06d007e) occurred in the application at location 0x000000076F4B832.

How do I fix this so I can go back to FF and off IE?

Asked by Dovell 3 iminyaka edlule

Last reply by FredMcD 3 iminyaka edlule

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Firefox startup failure, 'memory cannot be read' error msg: instruction at 0x3fc... (number changes) referenced memory... even reinstall doesn't work

For an unknown reason, Firefox refuses to start, giving a small box with a message that says " instruction at 0x3fc89352 referenced memory at 0x00000000. The memory canno… (funda kabanzi)

For an unknown reason, Firefox refuses to start, giving a small box with a message that says " instruction at 0x3fc89352 referenced memory at 0x00000000. The memory cannot be read."

The character string beginning with 0x3 changes almost every time. I have uninstalled Firefox several times and reinstalled it and nothing works. Any idea what happened and how to fix it?

Cannot even open it to run troubleshooting, or safe mode or any of that.

System: Win 7 Pro, Intel i7 chipset with 16GB RAM

Thunderbird runs perfectly well.

Asked by Jevangelist 3 iminyaka edlule

Last reply by FredMcD 3 iminyaka edlule

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When I update firefox, Norton blocks Web attack: Malicious Javascript Website 15 and says the source is going after firefox.exe?

This happens when I update firefox and it goes after firefox.exe. Norton blocks it and says no further action is necessary. What isgoing on? It says the attack was resu… (funda kabanzi)

This happens when I update firefox and it goes after firefox.exe. Norton blocks it and says no further action is necessary. What isgoing on? It says the attack was resulted from C:/Program Files(x86)\Mozilla Firefox\firefox.exe  ???

Asked by marv6 3 iminyaka edlule

Last reply by James 3 iminyaka edlule

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Can't make Firefox my default browser as it's NOT listed in Choose an App.

I have to use Windows 10 (Home v:1703). I'd like Firefox to be my default browser, but it's not listed in 'Choose an App'. There's just Microsoft Edge listed, along with… (funda kabanzi)

I have to use Windows 10 (Home v:1703).

I'd like Firefox to be my default browser, but it's not listed in 'Choose an App'.

There's just Microsoft Edge listed, along with Internet Explorer, and an option to choose an app from the shop.

Microsoft Edge is also presumptuously shown as the default app to start with.


If Firefox isn't listed, how can I set it to be my default browser - or, isn't this 'allowed' in Windows 10 ?

Asked by Catherine Barber UK 3 iminyaka edlule

Answered by alan_r 3 iminyaka edlule

  • Okugcinwe kunqolobane

I use Dutch version If FF updates the language remains Dutch, the control panel says that I have the usa-english version!

something strange with me. If Firefox automatically update e.g. from 59 to 59.0.1 the language remains Dutch, but when I look in the control panel, it says that I would h… (funda kabanzi)

something strange with me. If Firefox automatically update e.g. from 59 to 59.0.1 the language remains Dutch, but when I look in the control panel, it says that I would have the English version.

Asked by Albertos52 3 iminyaka edlule

Last reply by jscher2000 3 iminyaka edlule

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Firefox crashes when starting, even if I go to safe mode

First of all, I'm using Mac. And so, if my firefox is not responding or still lagging, I always force quit it right away. However last night it didn't work like that. My … (funda kabanzi)

First of all, I'm using Mac. And so, if my firefox is not responding or still lagging, I always force quit it right away. However last night it didn't work like that. My firefox was usually fine after I forced quit it and started it again, but yesterday it crashed from when it was starting.

I'm flustered and try to open it a few more times, but the result was still the same, crash and crash again. Firefox tried to give me options by using the safe mode. I thought it could work if I went with the safe mode, but unfortunately even in safe mode, my firefox still crashed.

And just like that I also don't have a choice to access the troubleshooting menu in firefox because it crashed before I could go there. That's why I'm here to request help.

This is the report ID I just submitted a few minutes before posting this. bp-7dbf5090-1315-48b5-af5f-fe7d20180523

If you need details of the report just ask me. I've already copied that from the crash reporter. Thank you!

Asked by Reshalem 3 iminyaka edlule

Last reply by cor-el 3 iminyaka edlule

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I keep getting "Warning: unresponsive add-on script" and can't find any way to stop it

Windows 7 Professional Firefox 64 bit stable, up to date Its is running on a 10 year old slow computer, the add-on script is unresponsive because it is running on a slow … (funda kabanzi)

Windows 7 Professional Firefox 64 bit stable, up to date

Its is running on a 10 year old slow computer, the add-on script is unresponsive because it is running on a slow computer.

I had a similar problem with "Warning: Unresponsive script" but was able to get rid of those annoying notices by setting dom.max_script_run_time to zero.

I do not want to stop the script, the add-on adds security. I just do not want to ever see one of these notices on that computer ever again. I have to deal with them dozens of times each day and only use the computer for a few hours. Each time it interrupts what I'm doing to take me to a different tab to slowly deal with the problem.

The problem isn't the add-on script being slow, its the computer being slow. And the fact that the warning gives me no way to disable it so I keep getting it time after time after time...

Thanks

Asked by Luke 2 iminyaka edlule

Last reply by Luke 2 iminyaka edlule

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Couldn't load XPCOM and won't load anything, including settings

Greetings. I'm opening this ticket because Firefox on my computer will always give me a Couldn't Load XPCOM message, and will not load any website. Even the settings won'… (funda kabanzi)

Greetings. I'm opening this ticket because Firefox on my computer will always give me a Couldn't Load XPCOM message, and will not load any website. Even the settings won't open, or about:config, or anything at all.

I seem to have stumbled on some other questions who had the same issue, and the answer was that an update had failed and some files had been mixed up. In order to try to fix this, I have tried:

- Firefox Safe Mode - Refreshing Firefox - Reinstalling Firefox (In Windows 10's Safe Mode, and/or without my antivirus on) - Uninstalling Firefox and Reinstalling (Again, in Safe Mode and without any antivirus on) - Installing the developer edition of Firefox, which seems to be giving me the same problem - Rebooting my computer several times during these processes

I have backed up my profiles from %APPDATA%, just in case. What do I do in this situation?

Asked by TehSephirothSpirit 2 iminyaka edlule

Last reply by TehSephirothSpirit 2 iminyaka edlule

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Firefox crashes

Firefox won't even start. I tried 'safe mode' but that didn't work either. I also tried to get the 'crash report' but I received a note indicating location not availabl… (funda kabanzi)

Firefox won't even start. I tried 'safe mode' but that didn't work either. I also tried to get the 'crash report' but I received a note indicating location not available. When I try the install I get, 'Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item'.

Asked by rpiz24112 1 unyaka odlule

Answered by rpiz24112 1 unyaka odlule

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Firefox error message: A required privilege is not held by the client.

I tried to open Firefox yesterday and got the following error message: Mozilla-Firefox 64bit. A required privilege is not held by the client. I uninstalled Firefox thinki… (funda kabanzi)

I tried to open Firefox yesterday and got the following error message:

Mozilla-Firefox 64bit. A required privilege is not held by the client.

I uninstalled Firefox thinking that reinstalling would fix the problem but when I attempted to reinstall Firefox I got the same error message.

This is on a Windows 10 64bit machine.

Asked by Eddie 1 unyaka odlule

Answered by Eddie 1 unyaka odlule

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Can't reopen Firefox. Did it crash?

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank scree… (funda kabanzi)

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank screen attempting to open my Yahoo homepage, but nothing happened. I force quit and attempted to reopen and nothing happened. I'm on a iMac and the icon on the deck just keeps bouncing. I haven't changed anything and it worked fine earlier. Is there a system problem? Thanks.

Asked by rasouza2149 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Almost every site is broken in Firefox 77

I just upgraded to Firefox 77, x64, Windows 10 2004. Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008 Now Firefox 77 breaks 99% of … (funda kabanzi)

I just upgraded to Firefox 77, x64, Windows 10 2004.

Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008

Now Firefox 77 breaks 99% of all websites. (See attached screenshot.) www.example.com www.google.com www.wikipedia.org etc

Somehow, support.mozilla.org works, UNTIL I try to log in.

I've tried incognito mode, safe mode, etc. When I change charset of the page, the text displays differently, but it's still a useless mishmash.

--- BUT --- when I open developer tools, click the HTML request and click the Response tab, the HTML renders correctly there.

Asked by milan2 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Admin 64-bit Win 7 Prof cannot open existing FF 45.0.1 or install (save/run) 46.0.1--ALL ATTEMPTS produce "A required privilege is not held by the client."

Administrator on 64-bit Windows 7 Professional unable to open existing Firefox (45.0.1) or install 46.0.1 (with save or run) -- ALL ATTEMPTS produce this pop-up: "A requ… (funda kabanzi)

Administrator on 64-bit Windows 7 Professional unable to open existing Firefox (45.0.1) or install 46.0.1 (with save or run) -- ALL ATTEMPTS produce this pop-up: "A required privilege is not held by the client."

Version 45.0.1 was working. As I usually do and have done for many versions of Firefox, I downloaded Firefox Setup Stub 46.0.1 with Save rather than Run. However, I could not run it from the download. Firefox was still working. Then I used the Update from inside Firefox (which I presume was the same download), and Firefox has not worked since. I cannot open it with the icon on my taskbar, by using the Start menu, or by clicking on firefox.exe in C:\Program Files (x86)\Mozilla Firefox.

I have spent HOURS searching and reading and trying possible solutions to other problems (not Firefox) where the users had that, or a similar, message. Nothing has worked.

The Securities tab of the Properties of the firefox.exe file shows three "Group or user names" -- SYSTEM, Administrators (with-my-name-here), and Users (with-my-name-again). SYSTEM and Administrators have all "Permissions for Users" allowed (except for "Special permissions" for which neither Allow nor Deny is ticked). Users has ticks to Allow only for "Read & execute" and "Read".

The Advanced Security Settings show me as Administrator as the Owner. I have "Full control" in Permissions (not inherited), and a second entry with me as Administrator also indicates "Full control" (inherited from C:\Program Files (x86)\ for this entry). The SYSTEM entry also has "Full control" (inherited from C:\Program Files (x86)\ . The Users (with-my-name) has a "Read & execute" Permission (inherited from C:\Program Files (x86)\ .

So, I have "Full control".

What does "A required privilege is not held by the client" mean?

Who is the client?

What is the "required privilege"?

And where does one get it?

For a few days I have been receiving pop-ups about updating to a newer version of Thunderbird. Normally I would do so without hesitation (as I have done in the past with Firefox). However, I am now afraid to attempt this in case the same thing happens with Thunderbird and I can't access my emails. At least I can use another browser (as I am obviously doing to post this).

Years ago I used Netscape Navigator (preferred) and Internet Explorer. The first time I used Firefox was at an Internet café on a holiday. I had to learn to use it because it was the only browser on the machines. When I got home, I downloaded Firefox and have been using it ever since. I loved the multiple tabs (which IE did not have at the time). I have IE and Chromodo on my machine, but I only use them for sites that don't work with Firefox (fewer and fewer as the years have gone by).

Can someone help me so that I can return to Firefox? Please?

Asked by A.N.Onymous 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule