Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

my saved passwords has been deleted automatically without any notice

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords… (funda kabanzi)

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords, there isn't any beackup also. please help me!!!

Asked by RAj Sharma 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

all logins and passwords gone after unvoluntary logout and re-login

Hi firefox community, I've been using firefox forever and so all my logins and passwords have been saved in the browser. For the past two days I noticed that firefox coul… (funda kabanzi)

Hi firefox community,

I've been using firefox forever and so all my logins and passwords have been saved in the browser. For the past two days I noticed that firefox couldn't 'connect to my account', which has never happened before - I was logged in ever since my firefox account was created. My current logins have been active, but when I tried to log into a website with a previously saved login and password - there was nothing. I then logged back into my firefox account, but all my logins and passwords are still gone. I tried manual sync, still nothing.

I am not sure if it happened after a specific update - I didn't notice when exactly I was 'logged out'.

Asked by tomasz 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

0Kb logins.json file

Hi, I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt a… (funda kabanzi)

Hi,

I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt and logins-backup.json. cert9.db and key4.db are still there and aren't empty. I'm on Arch Linux, so no previous version as well. Is there anything I can do to restore my passwords?

Asked by ingvar6 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Lost Passwords.

Four crashes the past couple of days but two today. Lost all passwords in Save My Password and Lockwise appears to be blank. I upgraded to v87.0, but after the crashes. D… (funda kabanzi)

Four crashes the past couple of days but two today.

Lost all passwords in Save My Password and Lockwise appears to be blank.

I upgraded to v87.0, but after the crashes.

Do not want to switch profiles. I have them saved on a doc, but it is tedious. Would not import to Lockwise.

Save Password is NOT saving passwords, either.

Thank you.

Asked by CiaoBella1 1 unyaka odlule

Last reply by CiaoBella1 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox lost all my logins

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it… (funda kabanzi)

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it. It is empty. I'm using linux and there is no problem with any antivirus, it is simply a Firefox 'classical' error!

WHY is this happening? What is in the mind of the programmer responsible for this error? I can't understand why is he unable to keep a single file intact?

Why Mozilla is blaming the user for not having a backup. Firefox is messing this file, not the user! Why don't you fix Firefox and stop blaming the user? Why don't you simply FIX THE PROBLEM? You are "working on it" for years. Is it rocket science to JUST LET THE FILE ALONE?

Asked by ogv41564 1 unyaka odlule

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 unyaka odlule

  • Okugcinwe kunqolobane

Password gone after update

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest fire… (funda kabanzi)

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back?

Asked by osamamaqbool1 10 izinyanga ezidlule

Last reply by trakzelpatrick 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

no trace of logins.json on update

Have update from 89.0.2 to 93.0 today, and like many others it seems been caught out by the assurance that passwords & logons would automatically be transferred. I've… (funda kabanzi)

Have update from 89.0.2 to 93.0 today, and like many others it seems been caught out by the assurance that passwords & logons would automatically be transferred. I've found the advice about copying key4.db & logins.json from the Old Firefox data folder that has appeared on my desktop. The problem is I can see key4.db but there is no trace of logins.json. I have show hidden files enabled. Have tried searching the folder and still got no trace. NB there was also no logins.json in new profile folder until I created an account for this support posting, although I realise it may not create until a log on is saved.

The issue is the missing passwords are computer generated and only saved in my firefox browser, and there were definitely some saved with usernames etc.

I noticed a comment that logons.json is a text document. I only have 4 of those - AlternateServices, pkcs11, SecurityPreloadState & SiteSecurityService State. I assume none of these could be logins under a different name?

Asked by krffji 7 izinyanga ezidlule

Last reply by mr.speedlight 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

lockwise passwords empty

hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how c… (funda kabanzi)

hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how can i find the listing of my passwords in lockwise? thanks.

Asked by massarogregory 7 izinyanga ezidlule

Last reply by CMECb.ka 7 izinyanga ezidlule

  • Kusonjululiwe

New Version of Firefox

This is not a request for help but a comment on the new version of Firefox. Today a new version of FF was installed on my computer and it wiped out ALL my passwords for … (funda kabanzi)

This is not a request for help but a comment on the new version of Firefox. Today a new version of FF was installed on my computer and it wiped out ALL my passwords for EVERY account I own - personal and business. I am extremely pissed off because I have to reset all my passwords (which will take days)! For now on when you offer a new version of FF, warn the individual to back up their passwords and user names.

The question is am I going to keep using FF or just start fresh with another browser to avoid this headache in the future.

You have to up your game.

Rich

Asked by rjmelvin2 2 izinyanga ezidlule

Answered by FredMcD 2 izinyanga ezidlule

Help recovering logins and passwords

Hi there, After a Firefox refresh I am STILL trying to recover my logins and passwords - I have read through all the help questions and articles I can find on this - and … (funda kabanzi)

Hi there,

After a Firefox refresh I am STILL trying to recover my logins and passwords - I have read through all the help questions and articles I can find on this - and it says I need two files: key.4.db and logins.json. I have attached the screenshots of everything in my 'Old Firefox Data' I can see the key file but not the logins.json file. What am I missing? Help Thanks!

Also as I am only looking to retrieve ideally my logins and passwords and bookmarks, which of these files can I delete?

Asked by shannonp 2 emasontweni adlule