Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (funda kabanzi)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith 1 unyaka odlule

Last reply by TechHorse 1 unyaka odlule

  • Okugcinwe kunqolobane

Does Firefox work with the latest version of Sonoma on an iMac?

I have to buy a new iMac, which now comes with Sonoma. Is there a version of Firefox that works without major issues on an iMac with Sonoma or is it better to wait? Than… (funda kabanzi)

I have to buy a new iMac, which now comes with Sonoma. Is there a version of Firefox that works without major issues on an iMac with Sonoma or is it better to wait? Thanks.

Asked by Sue 1 unyaka odlule

Last reply by Sue 1 unyaka odlule

  • Okugcinwe kunqolobane

Why can't Firefox print correctly what Safari can?

I am trying to print specs for a computer (beck & front) at: https://www.dell.com/support/manuals/en-us/xps-8960-desktop/xps-8960-setup-and-specifications/back?guid=… (funda kabanzi)

I am trying to print specs for a computer (beck & front) at:

https://www.dell.com/support/manuals/en-us/xps-8960-desktop/xps-8960-setup-and-specifications/back?guid=guid-f2dda353-ba5a-44c0-b85f-6bf1b8c70d15&lang=en-us

The print-out with Firefox captures only half on the picture and relevant info. Luckily, Safari prints correctly. I am wondering why can't Firefox do the job so I do not have to go to Safari for printing? This issue is not specific to this website, it happens often in many other cases. Is this being worked on? Thanks.

Asked by Sue 1 unyaka odlule

Last reply by Sue 1 unyaka odlule

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Video playback issues

For the last several days (as of 12/20/2023) I have had issues with playback on sites including Netflix, Amazon Prime, and Dropout.tv (not YouTube). Error messages indica… (funda kabanzi)

For the last several days (as of 12/20/2023) I have had issues with playback on sites including Netflix, Amazon Prime, and Dropout.tv (not YouTube). Error messages indicate that my browser is unsupported and I need the newest version of Firefox, but my browser is completely up-to-date. Pausing my adblocker on these sites does nothing to correct the issue, nor does restarting the browser or my computer.

Asked by ekdhale 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

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Cannot reset Comcast email password in Firefox

Comcast (Xfinity) requested that I change my webmail password. I have https://login.xfinity.com on the list of exceptions for cookies and site data to ALLOW. Regardless,… (funda kabanzi)

Comcast (Xfinity) requested that I change my webmail password. I have https://login.xfinity.com on the list of exceptions for cookies and site data to ALLOW. Regardless, Firefox doesn't allow me to do a password reset.

I used Safari to change the password. It worked.

Since I use most of the time Firefox, I wanted to go back and login into Comcast webmail using Firefox with the new password. It doesn't let me and just tells me to reset my password.

This used to work in the past. Something had to be changed since I last changed passwords for webmail in later versions of Firefox.

Please let me know know what to do to enable me to continue to use Firefox for webmail. I have version 115.5. Thanks.

Asked by Sue 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Peer’s Certificate has been revoked

My website (onefishfoundation.org) will not load on Firefox. Instead, I get the "Secure Connection Failed" message with the above statement. This just started happening t… (funda kabanzi)

My website (onefishfoundation.org) will not load on Firefox. Instead, I get the "Secure Connection Failed" message with the above statement. This just started happening today. My website loads fine It loads with every other browser.

I've tested my certificates on SSLShopper and WhyNoPadlock and there were no issues on either. I've cleared the cache and history on my browser.

I've closed and re-opened the browser.

How do I fix this?

Thanks,

Colles

Asked by colles 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

Issues With Video and Audio Playback

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will… (funda kabanzi)

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will be functioning fine, then there seems to be a "trigger"...For ex. I have noticed this is often me trying to play a Twitter video, which won't play normally, and suddenly NO video playback of any kind (and sometimes audio) will work...Youtube, Netflix, you name it.

The only thing that "fixes" the issue (until it pops up again the next time) is quitting Firefox and starting it back up again, usually clearing my cache first for good measure. I have tried disabling all extensions and it has no effect. I have tried playing the video in a private window/incognito—no effect. If I open up Chrome and try to play the same videos I have absolutely no issues.

My Firefox says it is currently up to date, though I am running an older version iOS (Mojave). I have googled and seen many other people having this issue but haven't seen anyone chime in with a fix that actually works. Any ideas?

Asked by Bee M 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Shortcuts disappearing

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all b… (funda kabanzi)

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all blank and I can't seem to add any new shortcuts either. (Also I'm not good with technology so if you do have a suggestion on how I can fix this please tell me exactly where I need to type in a command or whatever because I didn't realise I could do that until just now.) All my bookmarks are still there and obviously it remembers my saved sites so? Thanks :•)

Asked by jemmaa 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

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  • Okugcinwe kunqolobane

New Empty Window Problem (Mac)

I am using FF 115.7.0 on a Mac. I normally use tabs but when I need a new window, it opens with every one of my bookmarks in a tab. I can open a subject in a new window… (funda kabanzi)

I am using FF 115.7.0 on a Mac. I normally use tabs but when I need a new window, it opens with every one of my bookmarks in a tab. I can open a subject in a new window from an article in a tab from a different window but I just can't open an empty window without getting all of my bookmarks opened in (many!) separate tabs.

Thanks for any help.

Asked by omniwin 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

r.countGraphemes is not a function

I sent message below to Bluesky support and have tried all their suggestions (all relating to Firefox), but to no avail. MacBook Pro OS 10.14.6. Yesterday (9Dec2025) I … (funda kabanzi)

I sent message below to Bluesky support and have tried all their suggestions (all relating to Firefox), but to no avail.

MacBook Pro OS 10.14.6. Yesterday (9Dec2025) I could open Bluesky & see my profile but could not add a new post. I then did an ‘age verification’ and received confirming emails. When pressing ‘New Post’ button just went to blank page. Under ‘notifications’ at the top, was a message “''''! r.countGraphemes is not a function''''”. I am accessing using ‘Firefox 115.31.0esr (64-bit)’. I have deleted caches, re-started ‘Firefox’ and re-signed into Bluesky, but problem persists.

Could you please advise how I can overcome this problem. Thank you, best regards.

Asked by cdavis6 3 ezinsukwini ezidlule

Last reply by cdavis6 1 usuku oludlule

MEDIA_ERR_SRC_NOT_SUPPORTED

Hi Mozzies When I try to play news videos from my local radio station I get this error. The videos originate from our local TV channel which uses Brightcove hosting. S… (funda kabanzi)

Hi Mozzies When I try to play news videos from my local radio station I get this error. The videos originate from our local TV channel which uses Brightcove hosting. Safari and Google Chrome can play the videos. If I go to the source on the TV channel, I can play the video. Hardware MacBook Pro OSX 10.14.6. FireFox version 115.30.0esr (64-bit)

Asked by phazir50 1 isonto elidlule

Last reply by phazir50 1 isonto elidlule

Changing appearance of site

Is there a way to change the size of the sections in Firefox? For instance, I don't need so much space for the listings of Inbox, Sent etc. or the Tabs but would like to… (funda kabanzi)

Is there a way to change the size of the sections in Firefox? For instance, I don't need so much space for the listings of Inbox, Sent etc. or the Tabs but would like to have more space for the web pages themselves. I ask because I've got a sight impediment and have to increase the text size. This means that the web "window" (Sorry, don't know the correct terminology) is so big that I have to scroll down to see it.

Asked by Mgriff 3 izinyanga ezidlule

Last reply by TyDraniu 3 izinyanga ezidlule

paypal is blocked

paypal is blocked on firefox .... why???? it was fine just a few days ago... but yesterday its blocked for security reasons?? the site is unsecure??? something is not … (funda kabanzi)

paypal is blocked on firefox .... why???? it was fine just a few days ago... but yesterday its blocked for security reasons??

the site is unsecure???

something is not right about this.

running mac os mojave firefox 115.29

Asked by tibby8me 1 inyanga edlule

Last reply by TyDraniu 3 emasontweni adlule

  • Okugcinwe kunqolobane

How to remove item from preferences>Files and App>Applications

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related t… (funda kabanzi)

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related to discord. I found one item in my download preferences that says "discord' but everything I've tried won't allow me to erase it. Any information on what this might be? and how/if I should erase it? (In fact, I don't know what any of the items are in my content types)

Asked by kateharp8133 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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  • Okugcinwe kunqolobane

cannot delete this, whether it's a cookie or not: about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla

about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla This ‘cookie’ (no size shown) has been showing up on my Firefox ‘manage website data’ since at least March ’23 and it w… (funda kabanzi)

about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla This ‘cookie’ (no size shown) has been showing up on my Firefox ‘manage website data’ since at least March ’23 and it will NOT delete. It may not be 'a real cookie' but I still can’t get rid of it.

When I searched online for that apparent address I found: https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/40175 The info near the top of that site’s page: Torbutton INFO: tor SOCKS: http://expyuzz4wqqyqhjn.onion/static/images/home/png/block-trackers@3x.png?h=70991bcb via --unknown--:cc55771ba6d6e8c6542066863a47e223 SOCKS is a username? And the ‘onion/hidden service’ address cannot be accessed unless using the Tor browser? So that seems a dead end for me.

I have seen 3 other people posting here in the past year about this particular cookie. hobro1 did an uninstall & still had to remove directories manually after getting some answers from several others. blazee decided – based on the answer given by jscher 2000 – that it probably wasn’t dangerous. mekishev 1 received an answer from cor-el that is incomprehensible to me, except for saying ‘it isn’t a real cookie’. I understand it may not 'a real cookie' but then why is it showing up in 'manage website data' where everything else is a cookie?

Can anyone help, please? I’m about to migrate over to a new computer and really don’t want to take this with me. I don’t like the fact that it persists, and that the cookies ‘keeper’ – SOCKS maybe? – is completely hidden.

Thanks much in advance for any assistance!

PS The only possible explanation I've come up with for how it got this cookie is when I was checking out some Firefox extensions; I didn’t even know what Tor was till trying to figure this out.

Asked by mydiylife 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

"Window" drop-down menu missing open windows

Firefox "Window" drop-down menu is missing open windows. This has happened for a few upgrades. If I add a new blank window, the drop-down menu will fully populate, thoug… (funda kabanzi)

Firefox "Window" drop-down menu is missing open windows. This has happened for a few upgrades. If I add a new blank window, the drop-down menu will fully populate, though if I navigate to any of the other pages, it goes back to being incomplete.

Asked by new iPad Pro 1 unyaka odlule

Last reply by new iPad Pro 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox freezes after VPN status change

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wai… (funda kabanzi)

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wait until that interval has passed before I can retry, otherwise it will repeat the freeze. This happens whenever I turn my VPN on/off or switch to a different VPN server. It happens only with Firefox. Chrome and my email client have no problems whatsoever. I think it's some kind of DNS caching problem within Firefox as the problem doesn't happen if I visit a site that I hadn't visited very recently. There's immediate response if I do that. I have DNS over HTTPS and secure DNS turned off in the settings, so it can't be those.

Anyone else have this problem? I wish there was some way to clear Firefox's DNS cache other than having to go into about:networking

Asked by Parallax 2 iminyaka edlule

Last reply by zeroknight 1 unyaka odlule

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How to Block Unwanted Notifications

Hi, I accidentally allowed notifications (while using Firefox) from a particular web site only to find out that now I get numerous notifications regarding phony virus ale… (funda kabanzi)

Hi, I accidentally allowed notifications (while using Firefox) from a particular web site only to find out that now I get numerous notifications regarding phony virus alerts, etc. I am unable to block the notifications.

I searched the web for how to block a notification from a web site, but have not come up with any solutions.

In particular, I went to about:preferences > Privacy & Security > Permissions > Notifications. The web site is set to Block, but still the unwanted notifications continue. Perhaps the notifications are coming from a different web site that seems to be hidden?

I also quit Firefox and restarted Firefox, but the notifications continue. I also restarted my Macbook Pro, but that didn’t help either.

Here is the link I originally clicked on, but I obviously wouldn’t want anyone to click on it:

https://duckduckgo.com/?q=!ducky+trialjuries&ia=web

I would be so grateful if anyone has a solution!

Asked by wsr429 2 iminyaka edlule

Answered by wsr429 2 iminyaka edlule

  • Okugcinwe kunqolobane

Built in print dialog...

Hi, I would like to use my computer's built in print dialog instead of the one that pops up in FireFox. I know there is a button at the bottom of the dialog that allows m… (funda kabanzi)

Hi, I would like to use my computer's built in print dialog instead of the one that pops up in FireFox. I know there is a button at the bottom of the dialog that allows me to choose my system print dialog, but when it comes up there is no way to view the number of pages like when I print from other apps.

I tried to use some online instructions using about:config, but it doesn't change anything. I would like to know how to turn off the FireFox dialog permanently. It only started happening in the last few FireFox updates.

I am running a 2010 Mac Pro in Mojavé and am using FireFox Version 115.11.0esr (64-bit). Please help. I need to see how many pages I'm about to print so I can decide which ones I want to actually print.

Thank you,

Jeff Hohner

Asked by jjhohner 1 unyaka odlule

Last reply by nw.pb 1 unyaka odlule