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Firefox keeps crashing

Firefox crashing frequently and unexpectedly. I can't discern any pattern to when it happens. I don't know what's triggering it. I've tried refreshing it, reinstalling … (funda kabanzi)

Firefox crashing frequently and unexpectedly. I can't discern any pattern to when it happens. I don't know what's triggering it.

I've tried refreshing it, reinstalling it, running under a newly created profile, running under safe mode. The crashing continues despite all of these things.

Asked by david.brinovec 3 amahora adlule

Last reply by david.brinovec 3 imizuzwana edlule

default-browser-agent.exe still running even when Firefox Data Collection and Use is disabled

I've had all settings in about:preferences#privacy turned off for years, but a new firewall is asking me to allow default-browser-agent.exe to send data. I'd have thought… (funda kabanzi)

I've had all settings in about:preferences#privacy turned off for years, but a new firewall is asking me to allow default-browser-agent.exe to send data.

I'd have thought the program should stop running altogether when all checkmarks in "Firefox Data Collection and Use" are turned off.

Can I view what data is being sent?

Asked by alfadog 3 amahora adlule

Last reply by alfadog 3 amahora adlule

My sessionstore-backup folders only goes back a couple of days - can I recover from something further back somehow?

Hi, I'm trying to recover an old session with 2k+ tabs, but I only have two recovery files (from today) and one previous.jsonlz4 from a couple of days ago. Is there anywa… (funda kabanzi)

Hi, I'm trying to recover an old session with 2k+ tabs, but I only have two recovery files (from today) and one previous.jsonlz4 from a couple of days ago.

Is there anyway to restore from before then, or is the session (and the tabs) completely lost?

Thank you

Asked by blizeh 4 ezinsukwini ezidlule

Last reply by blizeh 2 amahora adlule

I can't open the "New Private Window" on my laptop.

Hello, My firefox does't open the "New Private Window". Whenever I install firefox for the first time, the New private windows doesn't show any problem. But when I proc… (funda kabanzi)

Hello,

My firefox does't open the "New Private Window". Whenever I install firefox for the first time, the New private windows doesn't show any problem. But when I proceed, I can find out I can no longer open the new private window. Technically, the website opens, but it does not show the "purple-coloured eye glasses".

I think my computer is infected by malware because my searching histories are also saved in the incognito mode of Google Chrome.

Would you be able to fix this problem by updating the software?

Asked by loveisallaround9 1 usuku oludlule

Last reply by loveisallaround9 7 amahora adlule

Firefox will not load Zynga.com Farmville 2 on W10

I have two laptops..both W10 64 bit both Firefox version 84.0.2. On works fine the other just will not complete the loading of Farmville-Two on Zynga . I have tried to … (funda kabanzi)

I have two laptops..both W10 64 bit both Firefox version 84.0.2. On works fine the other just will not complete the loading of Farmville-Two on Zynga . I have tried to go page by page and make sure the two laptops have identical settings and they do as best as I can find. By any chance does anyone have any suggestions I can try. I have done all the suggestions From Zynga..cleared cache, deleted web content, rebooted, reinstsalled their Launcher+ program so you dont need Flash and flash is disabled, I did virus and Malwarebytes scans, even did a sfc/ scannnow, I changed the Firefox settings to allow pop ups and set to privacy to standard. It starts to load but the page stops and locks up and I am left with a white window on the left where the farm should load ...the laptop to a point sometimes I have to reboot to close the window. It used to work just fine. I know my way around a bit but not an expert..just cant play on one of the laptops..frustrating. It started about a week ago. All other programs seem to work ok. Appreciate any help..Thank you.

Asked by oldbob2 2 ezinsukwini ezidlule

Last reply by oldbob2 2 ezinsukwini ezidlule

uninstall flash player plugin

I recently uninstalled Flash Player from my operating system using the FP uninstall tool-it is gone from the OS system, however, the plugin still remains in the extension… (funda kabanzi)

I recently uninstalled Flash Player from my operating system using the FP uninstall tool-it is gone from the OS system, however, the plugin still remains in the extension screen. I enabled "never activate". How do I completely remove the FP extension? Thanks

Asked by arejfour 1 usuku oludlule

Last reply by arejfour 1 usuku oludlule

Bookmarks Toolbar option for opening on "Only on new tab" NOT working

There is a new option to display the Bookmarks toolbar only on new tabs. When I enable this (Right click toolbar -> Bookmarks Toolbar -> Only on new tab), the bookm… (funda kabanzi)

There is a new option to display the Bookmarks toolbar only on new tabs. When I enable this (Right click toolbar -> Bookmarks Toolbar -> Only on new tab), the bookmarks toolbar does not display at all. It only displays when I select Always, which was regular default behavior for enabling the bookmarks toolbar. I am on the latest version of Firefox, version 84.0.2, on the Windows 10 platform.

I shared my troubleshooting data in the option below, but I do not know if this contains information on my setup with the extensions I use. Please let me know if there is a way to show this.

Asked by Sabir 1 usuku oludlule

Last reply by Sabir 1 usuku oludlule

YouTube playback speed issue (audio)

I usually watch YouTube video's at 1.25x speed, and I noticed recently that it seem to make some audio distorted. So far I've only noticed it on lower notes, but it caus… (funda kabanzi)

I usually watch YouTube video's at 1.25x speed, and I noticed recently that it seem to make some audio distorted. So far I've only noticed it on lower notes, but it causes to sound a bit distorted and warbled.

I noticed it on this video: https://youtu.be/IubSudelVmw?t=429 at the tagged time, and also on a channel called The 8-bit Guy on his intro theme. https://youtu.be/d3NIe1jTZMc

Again, this is all at 1.25x speed (or faster), and this only seems to happen in firefox. I made sure to check and see if it was my speakers, which it isn't because I can also hear the distortion through headphones.

I'm not sure there's much to be done to correct the issue, but I thought I'd post about this in hopes it might get checked in a future update.

Asked by daveyb1337 2 ezinsukwini ezidlule

Last reply by daveyb1337 1 usuku oludlule

How to remove surveys starting up with Firefox.

We all have done it, said ok to taking a survey, right? Well this is bull. No site survey should be able to in bed itself in a startup session, ever. So, how do we go … (funda kabanzi)

We all have done it, said ok to taking a survey, right? Well this is bull. No site survey should be able to in bed itself in a startup session, ever. So, how do we go in and remove just that one site who has taken control of my startup. Closing it should be the end of it but no. These are not adware, reset is not the answer, too much work to do a reset. We should have a list of sites that are in the session restore so we can remove some misbehaving ones.

Asked by Simson FireFox 2 ezinsukwini ezidlule

Last reply by Simson FireFox 1 usuku oludlule

No browser history of a suspected webiste, privacy concern

OS: Windows 10 (Japanese) (updated) Firefox version 84.02 (64-bit) (updated) Drivers (updated) I got an email from a reputed PDF OCR software and scanner company as usual… (funda kabanzi)

OS: Windows 10 (Japanese) (updated) Firefox version 84.02 (64-bit) (updated) Drivers (updated)

I got an email from a reputed PDF OCR software and scanner company as usual for winter sale. I decided to buy the software and click the BUY link in the email. On the website I entered required information and when clicked the process button unexpectedly on the next page I was supposed to fill in my Credit card password which was strange and I left the website before leaving did left the chat message "why do you need password".

After a while I checked the Firefox browser's history and surprisingly there wasn't any history of that website. So, question is when I was not using Private browsing then why there wasn't web history? Do you think it is technically possible?

Any guidance will be appreciated. Thank you.

Asked by Ari94 1 usuku oludlule

Last reply by Ari94 1 usuku oludlule

on screen keyboard (osk) not working in full screen

the on screen keyboard (osk) not working anymore when in full screen. it opens up but immediately closes down. it is working fine when the firefox window is not maximized… (funda kabanzi)

the on screen keyboard (osk) not working anymore when in full screen. it opens up but immediately closes down. it is working fine when the firefox window is not maximized - in both: tablet mode on and tablet mode off. i have already tried this with no succes:

  • restart with disabled addons
  • cleanup
  • new install (nightly)
  • switching osk settings in about:config

i am on windows 10 with dell 5290 2-in-1 incl. travel keyboard. does anyone else have this problem? is this a known bug? any help/information is appreciated!

thanks!

Asked by Turbomate 2 ezinsukwini ezidlule

Last reply by Turbomate 2 ezinsukwini ezidlule

URL bar right click menu

When I select a text on a webpage and right click, there are some options including add-on related ones (e.g. translate this text). However, when I select a text in the a… (funda kabanzi)

When I select a text on a webpage and right click, there are some options including add-on related ones (e.g. translate this text). However, when I select a text in the address bar my add-on options doesn't appear. Is it possible to use my add-ons on address bar selections? Or is it that my add-ons lack this feature?

Asked by cmnmsc 3 ezinsukwini ezidlule

Last reply by cmnmsc 2 ezinsukwini ezidlule

Facebook and/or firefox issue

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send messag… (funda kabanzi)

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send message button is now greyed out. The messenger button on the top right of my screen used to open a dropdown/popup that gave me a summary of my messages. That no longer works. I have been thru all kinds of settings randomly on FF and FB to try and correct the issue but i cannot figure out what is going on. I have tried turning Ublock on and off but that has not helped either. The only access i now have to messenger is to open it separately. I have not changed any FB settings. I did not change any FF settings myself other than trying to find out what could be doing this and exploring ublock for possibilities as that seemed the most likely culprit. Can anyone shed some light on what the issue is.

Asked by callwill 3 ezinsukwini ezidlule

Last reply by callwill 2 ezinsukwini ezidlule

Firefox won't print, an error occured while printing

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work. … (funda kabanzi)

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work.

Firefox refuses to print, no matter which printer I select, and even if I try to print to .pdf using Microsoft Print to PDF (or other, 3rd party ones, I tried). Other programs and browsers print just fine, it's only FF that refuses, and it refuses to do so with any printer, physical or virtual.

The error I get is a window titled "Print Preview Error" and the error message is "An error occured while printing" (see attached image). For what it's worth, when I go to the menu and select Print, I get the print preview just fine, it's only after I move on to the printer selection and click on Print that I get this error.

I've followed all the steps from: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox as well as: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

And I've also tried using Safe Mode while doing that, as suggested here: https://support.mozilla.org/en-US/questions/854093

I hope you can help! I've been a Mozillian for more than 20 years, contributor, and volunteer, but this is making my work impossible and I'm forced to abandon FF due to this problem.

Asked by tzikis 6 ezinsukwini ezidlule

Last reply by tzikis 3 ezinsukwini ezidlule

Text size only zoom - not working

Good morning to everyone! My "text size only" zoom is no longer working. I followed these (*) instructions and restarted the browser but to no avail. (*) https://support.… (funda kabanzi)

Good morning to everyone!

My "text size only" zoom is no longer working. I followed these (*) instructions and restarted the browser but to no avail.

(*) https://support.mozilla.org/en-US/kb/font-size-and-zoom-increase-size-of-web-pages#w_how-to-only-change-the-size-of-the-text

Can anyone, please, help me solve this problem? Thank you in advance for your time and expertise!

Tommaso

Asked by Tommaso Santojanni 4 ezinsukwini ezidlule

Last reply by Tommaso Santojanni 3 ezinsukwini ezidlule

Viewing special prices on manufacturer's website.

Hard to explain why I am asking here, but here goes: I am a reseller and use different sources. One of our vendor's websites is showing me retail pricing after I login. … (funda kabanzi)

Hard to explain why I am asking here, but here goes:

I am a reseller and use different sources. One of our vendor's websites is showing me retail pricing after I login. Our special prices used to (and are supposed) be visible. If you don't log in, no prices are visible. My sales rep asked IT, who said to clear cache and cookies. And again today, he said it is on my end, not theirs.

Of course, that doesn't solve the problem. Do not even know where to begin.

Win10 Firefox 84.0.2 ABP

Thank you.

Asked by CiaoBella1 4 ezinsukwini ezidlule

Last reply by CiaoBella1 3 ezinsukwini ezidlule

Google Calendar No Longer Loads on Firefox

Suddenly, Firefox won't load Google Calendar. I see the template, but the items on the calendar won't load. I know it's not the calendar itself because it loads fine in C… (funda kabanzi)

Suddenly, Firefox won't load Google Calendar. I see the template, but the items on the calendar won't load. I know it's not the calendar itself because it loads fine in Chrome and on all my android devices. I made sure all the add-ons were taken off. I refreshed. I cleared the cache. Erased history. Nothing worked.

I finally gave up, backed up all my bookmarks, and deleted Firefox. I downloaded it fresh and installed it again. Same problem! The calendar won't load. I found others complaining, but no one had a solution.

Not to be a conspiracy theorist, but a friend told me this was part of a "browser war" and Firefox would no longer support a variety of sites and apps. Is that true? Or do you have a solution.

Asked by rkoreto 4 ezinsukwini ezidlule

Last reply by rkoreto 4 ezinsukwini ezidlule

HTTPS and SSL on Localhost Required Now?

Hi, I've recently learned, like others, that the Firefox browser no longer supports plain http requests and automatically diverts to https. I develop websites and have in… (funda kabanzi)

Hi, I've recently learned, like others, that the Firefox browser no longer supports plain http requests and automatically diverts to https. I develop websites and have in the past used Apache Virtual Hosts. I want to be able to achieve the same thing, specifically, I want to use the domain name the site will eventually be hosted on, but point to a local directory: localhost/mywebsite newWebsite.com

I'm getting the impression that I will now have to create SSL Certificates for each local site now, so that I can use the https (port 443) protocol. Am I right to assume this, or am I missing something that will make my life easier? I have looked online, but can't find much in the way of answers.

Thanks for reading.

Asked by wilko007 5 ezinsukwini ezidlule

Last reply by wilko007 4 ezinsukwini ezidlule

error message pops up when i try access a bookmark.

hi, i have been experiencing an error message when i try access a web page, "The service is unavailable.", that i use all the time. i tried access this page on other brow… (funda kabanzi)

hi,

i have been experiencing an error message when i try access a web page, "The service is unavailable.", that i use all the time.

i tried access this page on other browsers and on my phone and the web page is up and running. the strange thing is that i use this page everyday, i havent changed any of my settings and all the other pages i use are working fine.

kindly advise how to fix this.

kind regards Daniel V

Asked by daniel.v 5 ezinsukwini ezidlule

Last reply by daniel.v 5 ezinsukwini ezidlule

Top Site Icons Not Appearing

Hi I've got some top sites pinned to my homepage, but for some reason a decent amount of the icons won't appear even if I change the image url that they're linking to. Is… (funda kabanzi)

Hi I've got some top sites pinned to my homepage, but for some reason a decent amount of the icons won't appear even if I change the image url that they're linking to. Is there any way to fix this, I'm a very visual person so having icons makes it much easier to browse

Asked by harris.alex625 6 ezinsukwini ezidlule

Last reply by harris.alex625 5 ezinsukwini ezidlule