Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Trendmicro Antivirus app on my Mac deleted all my important bookmarks

Hi, I would really appreciate your assistance with a issue regarding my Trendmicro Antivirus app on my Mac just deleted all my important bookmarks on my firefox browser. … (funda kabanzi)

Hi, I would really appreciate your assistance with a issue regarding my Trendmicro Antivirus app on my Mac just deleted all my important bookmarks on my firefox browser. I tried to follow the support forums to restore them but I didn't have any luck. May I have some assistance please on the steps I need to take to restore all my previous bookmarks for my firefox browser on my MacOS? Thank you

Asked by roy.bidhan1720 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Security alerts

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an… (funda kabanzi)

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an alert that a certificate for use expired last month. What can I do, or who can I talk to (cannot find any support phone number.

Asked by jimbarbelder 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible?

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible? If not, how do I make it so without encountering weird problem… (funda kabanzi)

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible? If not, how do I make it so without encountering weird problems? If any from Firefox's dev team are reading this, please just make this possible. Chrome and Edge do it. Firefox should, too, IMO. Thank you.

Asked by Lalit Bar 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Facebook issues (yeah, I know...)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so qu… (funda kabanzi)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so quickly they can't be read. I'm not having this problem on other browsers. Yeah, I know it's Facebook but I'd like to fix it anyway. I'm running OS 11.6.7. The Firefox version is 103.0 64-bit. Any suggestions?



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) as you have macOS 11.6.7.

Asked by brucek 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox always opens two windows when starting from a mail link.

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints a… (funda kabanzi)

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints about this bug but it never got fixed. It has become extremely annoying to me.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section for macOS, Windows and Linux.

Asked by Susan 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Why do some web-page links that work on Safari not work on Firefox?

For example: When I'm working on a Washington Post (LATimes) crossword puzzle, the internal link to "settings" doesn't work on Firefox, but it does on Safari. For exampl… (funda kabanzi)

For example: When I'm working on a Washington Post (LATimes) crossword puzzle, the internal link to "settings" doesn't work on Firefox, but it does on Safari.

For example: When I'm on the website for my apartment building, the internal links to "maintenance requests" and "make payments" work on Safari but not on Firefox.

Asked by Hank15 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

'502 Bad Gateway

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same pre… (funda kabanzi)

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same preference settings. The iMac gets an occasional 502 Bad Gateway notification and will not go to that website. The MacBook Air does not get these issues. Both computers are running the same anti-virus software.

This message started happening 3-4 weeks ago and is baffling as you cannot get to that webpage on the iMac but at the same time I get to it fine on the MacBook Air.

What is causing this issue??

Asked by gengrumpy 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Tabs

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will … (funda kabanzi)

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will give me an error message. I have to close the tab and search again then it works, sometimes I have to do it 2 or 3 times to get it to work. This just started happening with MacOS Catalina 10.15.7 and FireFox 103.0.2 updates in the last few weeks. I tried restarting my computer and I deleted the Firefox app and reinstalled but nothing helps.

Asked by pattibca 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Not working properly

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am … (funda kabanzi)

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am now having printing issues directly from Firefox only. It isn't printing mailing labels correctly, logos are huge and you can only see a portion of them. This all started with the newest update of Firefox. Everything was working fine before. I have tried printing the same label through Safari and Chrome and it works fine so not a printer issue. I am on a Mac Mini MacOS Catalina 10.15.7. I have tried deleting the app and reinstalling, clearing cache and history, restarting my computer, working offline but nothing helps.



/edit: moved from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by pattibca 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox for OS 10.11.6

Hello Hoping someone can help me with this asap. I was prompted to update firefox on my mac laptop. So I did the update by clicking the button available at the top of… (funda kabanzi)

Hello

Hoping someone can help me with this asap.

I was prompted to update firefox on my mac laptop.

So I did the update by clicking the button available at the top of the firefox browser, but now I can not open Firefox at all.

When I click on the firefox icon it does not open firefox and this message appears: You can't use this version of the application "Firefox with the version of OS X. You have OS X 10.11.6 . The application requires OS X 10.12 or later.

I understand what this means but not sure how to revert back to the previous version of firefox.

When installing the new update/version of firefox, i have deleted the old version of firefox.

I am following these instructions currently to try to resolve it: https://www.wikihow.com/Downgrade-Firefox

Following the instructions above I went to: https://ftp.mozilla.org/pub/firefox/releases/ , but can not find the previous version of firefox that I need.

The only info I have on firefox is version 102.2.0. I am after the version before this as assume that is the one compatable with my laptop currently (i can not update the OS ).

Can you help me download the previous version so it is compatable with my mac laptop?

Thanks for your help in advance

Asked by Soph 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

need an older version

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may … (funda kabanzi)

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may I get the compatible version back?

Asked by acwolfe 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

weather.com blocking website unless you spring for premium

See subject above. Their instruction doesn't apply to my mac. I like weather.com, but not enough to pay for it and I can't get past their screen with their instructions… (funda kabanzi)

See subject above. Their instruction doesn't apply to my mac. I like weather.com, but not enough to pay for it and I can't get past their screen with their instructions while on Firefox. I don't have the symbol they want me to click. It just happened today.


edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by aleller129 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Problems with Firefox loading and closing pages.

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts… (funda kabanzi)

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts. Any thoughts on why this is happening and what to do about it? It's especially concerning with the sites I go to to pay bills.

ATT.net I can sign in OK but then I get a page that says redirecting and it never loads. When I use Chrome, I'm not having a problem. All my bookmarks are set in Firefox so I'd rather not have to change them all over to Chrome. I can sign into my BOA account with no problem. When I sign out of BOA I get a window with a spinning dial that says signing out please wait but it never stops, leaving me wondering if it's exposed.

Thanks, Marnie McNamara


edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by marnie1 1 unyaka odlule

Last reply by RachelGomez161999 1 unyaka odlule

  • Okugcinwe kunqolobane

Wordle

The Wordle game does not load correctly. I see blocks for guesses but not the used and available letters. I use Firefox on a mac. Any ideas?

Asked by ricknerland 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Adobe e-sign no longer working after update

Hi all, I have an Adobe account and regularly use Adobe e-sign to send out contracts. I have recently updated Firefox and since then, when I try and send out PDFs for e-… (funda kabanzi)

Hi all, I have an Adobe account and regularly use Adobe e-sign to send out contracts. I have recently updated Firefox and since then, when I try and send out PDFs for e-sign via Adobe Acrobat Reader, it doesn't get past the upload of the document stage. When I do it on the web browser, I can log in to my account fine, but as soon as I try and view the PDF I want to send for signature, it tells me that:

'The cookie functionality is disabled on your browser

Adobe Acrobat Sign has detected that the cookie functionality is disabled on your browser. To use Adobe Acrobat Sign, please enable cookies on your browser.

When cookies are enabled, click the 'Continue' button below to proceed to Adobe Acrobat Sign. Instructions for enabling cookies Safari for iOS Safari for Mac Chrome for phone or tablet Chrome for desktop OS Firefox

   Click on the Firefox menu.
   Select Preferences.
   Select the Privacy & Security panel.
   Select Standard to enable cookies.
   Set Accept third-party cookies to Always to enable third-party cookies.'

I have followed all the above but it doesn't make any difference. I have also turned off Enhanced Tracking Protection for that site and it worked once, but then stopped working again.

I'm on a MacBook Pro.

Thanks so much for any help!


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by jennie4 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

backing up cookies and other settings

Firefox is wreaking havoc with my 2018 MacBook Air. It seems to have been invaded by gremlins that are eating RAM and slowing down the works, sometimes causing my laptop … (funda kabanzi)

Firefox is wreaking havoc with my 2018 MacBook Air. It seems to have been invaded by gremlins that are eating RAM and slowing down the works, sometimes causing my laptop to shut down.

I want to delete Firefox and reinstall, but first I want to save all of my cookies and other settings. (I've already downloaded my bookmarks.)

How do I save my cookies and other settings?

thanks very much. Sandy



edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by sandy53 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Command ` stopped working

At some point, I have lost the ability to use "Command `" to toggle among open pages: those listed as available in the Windows menu. Has this function been deleted? Can… (funda kabanzi)

At some point, I have lost the ability to use "Command `" to toggle among open pages: those listed as available in the Windows menu.

Has this function been deleted? Can I restore it? Any assistance appreciated.

Asked by Etnier 1 unyaka odlule

Last reply by irma.soler 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

Updates--Mozilla says I'm up to date but my bank says I'm not

My bank says I need to update my MacBook Air browser to version 107, but the computer says I have version 102.5.0esr (last updated in November of 2022) and says it is up … (funda kabanzi)

My bank says I need to update my MacBook Air browser to version 107, but the computer says I have version 102.5.0esr (last updated in November of 2022) and says it is up to date. I've checked the automatic updates box in my settings.

So do I manually update to version 107? Is 107 available for MacBook air? (I only ask because I have a 12-year old iMac that IS running version 107)

Thanks in advance for your help. I want to make sure I haven't missed something I was supposed to do.

Asked by billbarb136 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule