No sound only on the Firefox browser

After a Windows 11 update my Firefox browser no longer has any audio. The sound is turned all the way up in the Sound Mixer and I have no Bluetooth devices connected. Aft… (funda kabanzi)

After a Windows 11 update my Firefox browser no longer has any audio. The sound is turned all the way up in the Sound Mixer and I have no Bluetooth devices connected. After it initially happened I connected my Bluetooth earbuds and it worked for a few minutes before it too lost audio.

I have audio on all my other applications.

Open 1 60

Cannot Use the Firefox Browser Built-in VPN

My Firefox browser shows the built-in icon (x VPN) in the upper right of the screen. If I click on the icon it starts the process that results in successfully logging in… (funda kabanzi)

My Firefox browser shows the built-in icon (x VPN) in the upper right of the screen. If I click on the icon it starts the process that results in successfully logging into my mozilla account and the screen prints out the following: Next: Turn on VPN

One more step to boost your browser’s privacy. Go to the open panel and turn it on.

But the screen shows no open panel! If I click on the (x VPN) again, the process starts over.

I have checked Settings > Privacy & Security and made sure that the entry "Allow Firefox to improve features, performance, and stability between updates" is checked. I have made sure that browser.ipProtection.enabled is set to true; browser.ipProtection.everOpenedPanel is set to false; and I see no entry for browser.ipProtection.openedPanelWithLocation.

I have signed out completely from the Mozilla account, restarted the browser, and logged back in to restart the process using (x VPN) but it still doesn't work.

Open 5

Passkey setup does not work

I cannot get into my Paypal account because Mozilla Firefox is asking me to set up a passkey. I press Continue and it tells me to enter a PIN. I don't have a PIN set up t… (funda kabanzi)

I cannot get into my Paypal account because Mozilla Firefox is asking me to set up a passkey. I press Continue and it tells me to enter a PIN. I don't have a PIN set up that I know of. If I try one, it is wrong and says I have tried too many times. When I go to the Settings where I should set something up with Window Hello, it says it is not available. I just want to log into my Paypal account like I used to. How can I bypass all this stuff?

Open 4

Firefox opens 17 operations for one window eating up memory and processing power

I have a Windows 10 Pro system and Firefox continues to open up at least 17 processes for one internet window. This eats up system resources for nothing more than general… (funda kabanzi)

I have a Windows 10 Pro system and Firefox continues to open up at least 17 processes for one internet window. This eats up system resources for nothing more than general web browsing. How can these processes be limited? Thank you.

Open 1

Alltrails can't show me maps becaause it says WebGL2 is disabled on my browswer. how do i enable it?

See above. Also, I can't get into this and most other websites except by turning of your Mozilla VPN. Please fix this or tell me how to do it. Thanks much! … (funda kabanzi)

See above. Also, I can't get into this and most other websites except by turning of your Mozilla VPN. Please fix this or tell me how to do it.

Thanks much!

Open 1

How to make Firefox recognize an existing profile

I'm using Firefox in Windows. I lost all of my bookmarks... never mind how, I think I can prevent it from happening again... and I'm trying to figure out whether there is… (funda kabanzi)

I'm using Firefox in Windows. I lost all of my bookmarks... never mind how, I think I can prevent it from happening again... and I'm trying to figure out whether there is a way to recover them.

Looking in the profile folder, I see three profiles. One is listed on the about:profiles page, and is identified as the default. The other two aren't listed there at all.

I need to select each of those other two and see whether my bookmarks can be recovered from them. But how. The about:profiles page has a button for creating a new profile, but not for adding an existing profile to the page. Either it's listed there or it's not.

It seems to me that I could create a new profile and make it the default folder, then quit Firefox and replace it with a copy of one of the profiles I want to investigate. However, I lost my bookmarks by doing something similar to that, so I'm wary of doing it again.

Can someone explain what is happening here--why there are three profiles in the default profile's folder but only one list listed, and why there's apparently no provision for making Firefox list the others?

Open 7

My bookmarks order has been lost

I thought I was updating firefox today but the process lost the order of my book marks and makes them extremely hard to find. Some I used several times a day with one … (funda kabanzi)

I thought I was updating firefox today but the process lost the order of my book marks and makes them extremely hard to find. Some I used several times a day with one click. Now it takes me five clicks just to get to them and then a search. The old system worked perfectly for my purposes. Is there anyway to get back the old bookmarks tab and my old bookmarks in relatively decent order? The text promised me all my bookmarks,etc. I never would had clicked refresh if I had any idea this would be the outcome.

Open 3 1

Hanging requests when closing the browser while offline

Hi! We have automated tests that run in Firefox across a large number of instances. There are about a hundred nodes where the browser is launched. For security reasons, t… (funda kabanzi)

Hi! We have automated tests that run in Firefox across a large number of instances. There are about a hundred nodes where the browser is launched. For security reasons, there is no Internet access. When the browser closes, requests are sent to 146.75.117.91. Since there is no Internet connection, the request fails to complete, and the process terminates due to a timeout. Because the browser is controlled by geckodriver, the `driver.close()` call fails with an error. I’ve tried numerous browser startup options, but none solve the problem; the process still crashes. The only thing that works is blocking the IP address at the firewall level or in the `hosts` file. However, I’m not happy with this solution because it would need to be applied to a hundred nodes, which would create scalability issues down the line. Are there perhaps any options I missed? I also found these addresses in `omni.ja`. Could it be that they are hardcoded and cannot be changed via options?


What I tried

  1. телеметрия

options.set_preference('toolkit.telemetry.enabled', False)

options.set_preference('toolkit.telemetry.rejected', True)

options.set_preference('datareporting.healthreport.uploadEnabled', False)

options.set_preference('datareporting.policy.dataSubmissionEnabled', False)

options.set_preference('toolkit.telemetry.shutdownPingSender.enabled', False)

options.set_preference('toolkit.telemetry.shutdownPingSender.enabledFirstSession', False)

options.set_preference('toolkit.telemetry.firstShutdownPing.enabled', False)

options.set_preference("telemetry.fog.init_on_shutdown", False)


pac = """data:text/plain,function FindProxyForURL(url, host) {

   var blocked = [
       "incoming.telemetry.mozilla.org",
       "telemetry.mozilla.org",
       "normandy.cdn.mozilla.net",
       "firefox.settings.services.mozilla.com",
       "contile.services.mozilla.com",
       "push.services.mozilla.com",
       "aus5.mozilla.org",
       "versioncheck.addons.mozilla.org"
   ];
   for (var i = 0; i < blocked.length; i++) {
       if (dnsDomainIs(host, blocked[i]) || host == blocked[i]) {
           return "PROXY 127.0.0.1:1";
       }
   }
   return "DIRECT";

}"""

fp.set_preference('network.proxy.type', 2)

fp.set_preference('network.proxy.autoconfig_url', pac)


  1. Направить телеметрию в несуществующий адрес

options.set_preference('toolkit.telemetry.server', )

options.set_preference('toolkit.telemetry.server_owner', 'localhost')


  1. Или через proxy — завернуть весь трафик в несуществующий прокси
  2. только для доменов телеметрии это сложно, но можно отключить все внешние запросы при shutdown

fp.set_preference('toolkit.telemetry.shutdownPingSender.backgroundtask.enabled', False)


  1. fp.set_preference('toolkit.asyncshutdown.crash_timeout', 10000)

fp.set_preference('telemetry.fog.log.level', 'off')

fp.set_preference('telemetry.fog.artifact_build', False)

  1. Отключить фоновые задачи при shutdown

fp.set_preference('browser.background.tasks.enabled', False)

fp.set_preference('browser.backgroundtasks.scheduled.task.timeout.sec', 0)


  1. Заблокировать через hosts-like механизм Firefox

options.set_preference('network.dns.localDomains',

                 'incoming.telemetry.mozilla.org,telemetry.mozilla.org,normandy.cdn.mozilla.net')


options.set_preference('network.captive-portal-service.enabled', False)

options.set_preference('network.connectivity-service.enabled', False)


  1. Отключить Mozilla Remote Settings

options.set_preference('services.settings.server', )


  1. Glean telemetry (новая система Mozilla)

options.set_preference('telemetry.fog.artifact_build', False)

options.set_preference('telemetry.fog.test.localhost_port', -1)

options.set_preference('toolkit.telemetry.archive.enabled', False)

options.set_preference('toolkit.telemetry.bhrPing.enabled', False)

options.set_preference('toolkit.telemetry.newProfilePing.enabled', False)

options.set_preference('toolkit.telemetry.reportingPolicy.firstRun', False)

options.set_preference('toolkit.telemetry.unified', False)

options.set_preference('toolkit.telemetry.unifiedIsOptIn ', False)

options.set_preference('toolkit.telemetry.prompted ', 2)

options.set_preference('toolkit.telemetry.unifiedIsOptIn ', False)

options.set_preference('toolkit.telemetry.updatePing.enabled', False)


  1. Отключить Glean полностью

options.set_preference('datareporting.glean.enabled', False)

options.set_preference('telemetry.fog.enabled', False)

Open 3

When I open a new tab page, all 6 panels below are scrolling right like their not loading correctly.

Hello. When I open a new tab page, all 6 panels below keep scrolling right like their not loading correctly. I have tried everything to make this go away since it is very… (funda kabanzi)

Hello. When I open a new tab page, all 6 panels below keep scrolling right like their not loading correctly. I have tried everything to make this go away since it is very distracting. Any ideas of how to fix?

Open 1

My background suddenly changed to white letters on black, and none of the directions help me put it back

Again, on my Firefox Google screen everything changed from black letters on white to white letters on black. I've googled instructions on how to fix this, but nothing ha… (funda kabanzi)

Again, on my Firefox Google screen everything changed from black letters on white to white letters on black. I've googled instructions on how to fix this, but nothing has worked.

Open 1

Manage cookies no longer appears

Under Settings>Privacy/Security>Browsing Data there is no longer the option to Manage Cookies, despite the help section saying that is where to find it. There is no… (funda kabanzi)

Under Settings>Privacy/Security>Browsing Data there is no longer the option to Manage Cookies, despite the help section saying that is where to find it. There is no other place in all of Settings to find the list of cookies. There is only the ability to delete all cookies in History, which I have no desire to do. I edit the cookie list weekly, and it is only now, mid August 2026, under Firefox 153 on Win 10 that I no longer have access to them. How do I get it back?

Open 10

Changes to cookie policy with version 152.0.1

With an older version, i was able to clear cookies after visiting secure sites(s) - now I can't find a way to do this. Please bring it back - I consider this to be extrem… (funda kabanzi)

With an older version, i was able to clear cookies after visiting secure sites(s) - now I can't find a way to do this. Please bring it back - I consider this to be extremely important for my security!

Open 3 1 30

How to keep unpined shortcuts from 2 rows of pinned shortcuts?

On my Firefox Home Page, I selected two rows of PINNED shortcuts. Each time I open a webpage that webpage is added not only to the two selected rows of shortcuts, but "k… (funda kabanzi)

On my Firefox Home Page, I selected two rows of PINNED shortcuts. Each time I open a webpage that webpage is added not only to the two selected rows of shortcuts, but "keeps" EVERY webpage selected after filling the two selected shortcut rows. It is not only annoying and inconvenient, but s l o w s work time to a crawl around these shortcuts ... few, if any, are helpful. If I want to re-entry an UNPINNED shortcuts, I go to history and select the one I want. WHEN is Fire Fox to solve this seemingly simple but annoying problem?

Open 1