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Firefox 78.0.1 Tab Crashing

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in abo… (funda kabanzi)

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in about:crashes. I've tried:

  • Starting in safe mode
  • Refreshing Firefox
  • disabling security software (Webroot SecureAnywhere)
  • Disabling hardware acceleration
  • Making sure latest drivers and Windows updates are installed
  • Run Windows system file checker tool (no errors found)

I use Firefox with screen reading software, so it is possible the issue may be accessibility related. I've tested with JAWS and Windows Narrator and experience the tab crashes under both.

OS is Windows 10 Version 1909 (OS Build 18363.900)

Asked by acawai 6 ezinsukwini ezidlule

Last reply by Roland Tanglao 51 imizuzu edlule

Lost all extremely improtant data after forced Update - Please help

Hi, I was refraining myself to do any update of Firefox on Windows 10 PC for several months but yesterday I was so annoyed by pop up messages requesting me to update that… (funda kabanzi)

Hi,

I was refraining myself to do any update of Firefox on Windows 10 PC for several months but yesterday I was so annoyed by pop up messages requesting me to update that I gave up and proceed with update... Then disaster happened: everything is lost. All my customized settings, all bookmarks that my life depend on, everything is lost. Please can someone help me survive...

I checked for FirefoxOLD folder if there is one (e.g. on Desktop) anywhere on hard drive of my PC but there isn't. All self done solutions I tried but failed produced around 15+ additional profiles because I had to delete ( * ) Profiles INI single file otherwise Firefox couldn't be opened due to error message. When I deleted INI, I was able to open firefox with LOST extremely important data. Every opening produced I believe 3 new profiles.


( * ) I still have them in Recycle bin.

I went to about:profiles and there are only two: the one being used (lost data) and one more. When I open "one more" profile in different browsers all my data is remaining to be gone.

Currently in total are 18 profiles in C:\Users\USERNAME\AppData\Roaming\Mozilla\Firefox\Profiles folder. At least 15 of them are from failed solution attempts. The thing that worries me the most is the single profile, out of other 3, that should had my data available. I used it as the only folder in "Profiles" folder. Then I used to run Firefox and data is missing even there. This particular profile that brought me the most of hopes is NOT available via about:configs and the thing that worried me the most inside the folder of particular profile that I guess should have the data is the fact that the folder is almost entirely empty. Only two files inside: search-metadata.json and times.json

Can someone please help me get my data back?

Please I had really important data but cannot recover it on my own :'-( oh my god...

Asked by Andrew 14 amahora adlule

Last reply by FredMcD 1 ihora elidlule

Firefox keeps crashing when trying to print

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a… (funda kabanzi)

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a page the whole browser crashes. I've tried removing all the settings for printing in prefs.js but that didn't seem to help in any way and the crashes don't turn up in the about:crashes tab. Has anyone else been experiencing this and perhaps knows how to fix it?

Asked by Lord Questionmark 6 ezinsukwini ezidlule

Last reply by Roland Tanglao 1 ihora elidlule

Lost all Bookmarks and Toolbar this morning

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that tw… (funda kabanzi)

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that twice Tried to do a fix that removed and then reinstalled a couple of files (can't find the fix nor the files location) that didn't work although it did replace the files. Still no bookmarks I am logged into my Firefox and synch is on.

This, nor any of the other FAQ/Help have not worked https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

I have no restore ability either: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

i have no idea what happened thanks for any/all help

Asked by dravafox 4 amahora adlule

Etsy problem

Hi, I am an Etsy shop owner. I have been told that Firefox is the best browser to use for adding new listings and editing existing listings in my Etsy shop. However, th… (funda kabanzi)

Hi,

I am an Etsy shop owner. I have been told that Firefox is the best browser to use for adding new listings and editing existing listings in my Etsy shop.

However, the problem that I am having with Firefox is this: when I want to either add a listing or edit one, I get a yellow bar at the top that says: A website is slowing down your computer, either click stop it or wait. I have tried both and both give me the same problem. The 'radio' buttons become unusable on the site and I cannot click on them anymore (such as the Publish button, for example). So I am unable to save any of my work and must just shut down. I have also tried do nothing and this just freezes everything.

This is very very frustrating and counterproductive. PLEASE HELP ME!

Asked by skkp 2 ezinsukwini ezidlule

Last reply by FredMcD 1 usuku oludlule

Since Firefox 79 beta my college website doesn't work (embedded content)

Hi, Since I've updated to Firefox 79 beta I can't access my university campus website. It worked until Firefox 78 and it works with latest Chrome and Edge, but not in Fir… (funda kabanzi)

Hi, Since I've updated to Firefox 79 beta I can't access my university campus website. It worked until Firefox 78 and it works with latest Chrome and Edge, but not in Firefox 79 beta and nightly.

The error is: "Website will not allow Firefox to display the page if another site has embedded it": https://support.mozilla.org/ca/kb/xframe-neterror-page?as=u&utm_source=inproduct

Is it a bug or a "feature"? UOC is one of the biggest online university of Spain, it will be a "disaster" if students can't access it with Firefox.

I can explain you how to reproduce it because it's the private area and you need student credentials to enter, but the login website is: http://cv.uoc.edu

In the console I can see some errors like this: Cookie “example” will be soon treated as cross-site cookie against “http://cv.uoc.edu/rb/inici/plin/fonts/icons.woff?cc152853f8bb07259fb3eb89b6fbfee7” because the scheme does not match.

Asked by Dimas 2 ezinsukwini ezidlule

Password change

I forgot the password for my second firefox account, whenever i try to initiate the password change i would get an email from Firefox Accounts <accounts@firefox.com>… (funda kabanzi)

I forgot the password for my second firefox account, whenever i try to initiate the password change i would get an email from Firefox Accounts <accounts@firefox.com> with links but unfortunately the link and as a matter of fact the whole email is kind of broken, the link the i was provided was sending me to the the firefox accounts page and it says "Bad Request" Invalid parameter:ui, i can't log in, i cant change passwords, i tried multiple times but no solutions so far. tried refreshing, tried copying the link manually, something is missing.

Asked by Denis 2 ezinsukwini ezidlule

computer won't turn on since upgrading Firefox

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in sa… (funda kabanzi)

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in safe mode. but can't connect to internet or mail. Please help! Thank You, Scott Mandel MD

Asked by drscottmandel 3 ezinsukwini ezidlule

Automatic scrolling to the bottom of the page

After updating this morning (I'm not sure if firefox was upgraded at this point) and restarting my computer firefox now exhibits a strange behavior. Every page I open it … (funda kabanzi)

After updating this morning (I'm not sure if firefox was upgraded at this point) and restarting my computer firefox now exhibits a strange behavior. Every page I open it automatically scrolls through every scroll bar on the page. Thankfully most pages have only the one, down. However, if I get on a page with lots of iframes it will automatically scroll through each one of them in turn as well as scroll to the bottom of the page. I can't seem to interrupt this process until it's completed. Once it's done I can scroll back to the top, or correct any horizontal/vertical iframes and continue on as normal.

I've followed the instructions at https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems to no avail. I've opened firefox in windows as well and it doesn't seem to have this behavior. I've started in safe mode and it still does it. I manually turned off each plugin as well one by one and still, this problem persists.

For reference: Kernel version: 5.7.7-arch1-1 application.architecture: x86-64 application.buildid: 20200701193652 application.version: 78.0.1

Asked by cptnwinky 5 ezinsukwini ezidlule

Last reply by FredMcD 3 ezinsukwini ezidlule

Can't log in my Firefox support account

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in fignin@ya.ru account and wrote a 2 massages to one of users. Now I want to log in … (funda kabanzi)

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in fignin@ya.ru account and wrote a 2 massages to one of users. Now I want to log in and see are my massages answered and see THAT: "The email used with this Firefox Account is already linked in another profile.", "This account is not active. Please contact an administrator if you believe this is an error". contact the administrator - WHERE is administrator email or ANYTHING that give me a possibility to contact him?! In any non-extremely uncomfort site there's will be a link in "contact an administrator" for I'm not be forced to turn the world upside down in search of this administrator. But there's no link. Ok, I find "contact" button, see standart "contact" page for big companies with large text instead of 1-3 emails, Ctrl+F "administrator" - no matches. WHO should I contact if I have this problem, why this site so intricate?!! Why it's saying "CONTACT administrator" without GIVING CONTACTS of administrator?!! Why can't I log in my account?!!

Asked by Титан 2 3 ezinsukwini ezidlule

how to prevent stop and go in videos?

How to prevent stop and go in videos? I can not watch videos in Firefox due to constant pausing. Videos pause as often as every 10 seconds. Also on Android cell phone. Al… (funda kabanzi)

How to prevent stop and go in videos? I can not watch videos in Firefox due to constant pausing. Videos pause as often as every 10 seconds. Also on Android cell phone. Also, out of focus. Using Ubuntu 18.04. ISP is Hugesnet. Hugesnet says there is no problem with reception.

Any help appreciated. dlw

Asked by dlwy3k 4 ezinsukwini ezidlule

Last reply by FredMcD 4 ezinsukwini ezidlule

Secure Connection Failed with no error code

After a successful 2-way TLS handshake, I was able to browse my website for 1-2 times, subsequent requests failed with the "Secure Connection Failed" message and there is… (funda kabanzi)

After a successful 2-way TLS handshake, I was able to browse my website for 1-2 times, subsequent requests failed with the "Secure Connection Failed" message and there is no error code to understand what the error is. In Network tab, it showed that Firefox didn't send the request to the web server (request_not_make_to_webserver.png). In Console tab, there was a message of "This error page has no error code in its security info" (console_show_no_error_code_msg.png). There is no issue to connect to my website using Chrome.

Did anyone face this issue before? What could be the cause for such problem?

Thanks, Tuan

Asked by tuansoibk 5 ezinsukwini ezidlule

Last reply by FredMcD 5 ezinsukwini ezidlule

I can't find help for "Find Help". 「ヘルプを探す」への入力が正常に出来ない

At the top right hand corner of the page at https://support.mozilla.org/, you can find Help When you type a character in the "Find" box, the page layout changes automatic… (funda kabanzi)

At the top right hand corner of the page at https://support.mozilla.org/, you can find Help When you type a character in the "Find" box, the page layout changes automatically to search for help articles, but the In this case, the page transitions in the middle of the character conversion process, so you can't enter characters correctly. For example, if you type "印刷"="print", the page will transition to the first letter of "い"="i", and the content of the page will be displayed as It is not converted to "い"+"んさつ"="i"+"nsatsu". I'm having trouble finding the right help.

translate by DeepL.com

https://support.mozilla.org/ のページ右上にある[ヘルプを探す]に文字を入力すると、自動的にページのレイアウトが変わりヘルプ記事を検索するが、この際、文字変換の途中でページが遷移するため、正常に文字入力ができない。 たとえば「印刷」と入力した場合、最初の文字「い」の時点でページが遷移し、入力内容は「い+んさつ」となってしまい変換されない。適切なヘルプを探せなくて困ってしまう。

Asked by タスクマ 1 isonto elidlule

Last reply by FredMcD 5 ezinsukwini ezidlule

Unable to Login

I am unable to login to firefox accounts . I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont… (funda kabanzi)

I am unable to login to firefox accounts .

I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont have access to the Email as the password is saved in sync server.

I mean the Lockwise Sync server. No i don't have any device currently logged in to Sync. I recently Formatted my PC, So all files for password manager were lost(I synced the logins to the server before formatting my pc hoping that the Login id and Password for the Accounts would be enough to retrieve them ) and am trying to retrieve the logins.

No luck with the login links i can login but cannot change anything in the settings, it says :

" NOTE: Before you can view or make changes to this section, you will need to verify your email address. "

So any way i try it is asking for the conformation code sent to my Email address Whose password is stuck in my sync server.

So its like


can't access the sync server -------because------- can't access my email for code------because--------can't access my firefox lockwise -------because-------can't access sync server

Need Help ASAP Please.

Asked by 029gautam 6 ezinsukwini ezidlule

Last reply by Wesley Branton 5 ezinsukwini ezidlule

browser.startup.homepage

When I open Firefox, I receive the following: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/b… (funda kabanzi)

When I open Firefox, I receive the following: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties. I have seen the help that suggest I go to "about:config" and the browser.startup.homepage, which I have done. But the suggestion doesn't state what I should do once there. What do I do to the browser.startup.homepage?

Asked by rand9149 6 ezinsukwini ezidlule

Last reply by cor-el 6 ezinsukwini ezidlule

Adblocker Extensio

We provide a free adblocker to our customers. In previous versions of FireFox we could install the extension with our provided MSI installation file. But with the rece… (funda kabanzi)

We provide a free adblocker to our customers. In previous versions of FireFox we could install the extension with our provided MSI installation file. But with the recent updates to FF, it no longer works. What do we need to add or do in order for the MSI to continue to work?

Asked by devops2 6 ezinsukwini ezidlule

Last reply by TyDraniu 6 ezinsukwini ezidlule

Latest update

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the fir… (funda kabanzi)

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the first site (my local newspaper) it stops recognising key strokes and mouse clicks. In fact, everything stops working.

I'm sending this through Chrome.

Any fixes?

Thanks, Stan Nikolic

Asked by eatsonnyeat 1 isonto elidlule

Last reply by FredMcD 1 isonto elidlule

My Browser deleted itself and left a folder of old files on my desktop, WHY?

My Firefox Browser deleted itself somehow and microsoft edge took over as the default browser. I clicked on the browser in my task bar and a grey error box came up and s… (funda kabanzi)

My Firefox Browser deleted itself somehow and microsoft edge took over as the default browser. I clicked on the browser in my task bar and a grey error box came up and said the short cut needed to be removed because foxfire.exe was not found. Then on my desktop I had a new folder called "Old Firefox Data".

I had a issue yesterday where I downloaded 2 Viruses (in a zipped folder) off the firefox secure transfer app because I thought it was a contract for work. My virus scan software removed the 2 trojan viruses and corrected the unauthorized changes to my computer.

How did the entire Firefox.exe disappear? Do I still have a problem? Thanks in advance!

Asked by nytxalamo 1 isonto elidlule

Last reply by FredMcD 1 isonto elidlule