I-Firefox
I'm getting e-mails on my deleted secondary e-mail address
I can't disable the marketing emails i get from firefox. They are addressed to my secondary e-mail adress i once had for my account. If i want to login using my secondary… (funda kabanzi)
I can't disable the marketing emails i get from firefox. They are addressed to my secondary e-mail adress i once had for my account. If i want to login using my secondary e-mail i get the notification "Primary account email required for sign-in". I also readded the e-mail adress as secondary, disabled all the e-mail notifications and removed it again to no avail. I'm pretty sure that these e-mails started after i checked the secondary e-mail on Firefox Monitor. I may have signed up for the notification service. So i to readded the sec. e-mail, logged in to Firefox Monitor, added the sec. e-mail to the breach alerts and deleted it once again. No success.
Can not get two desktop computers to sync after installing version 68.0.1
Recently got a new work desktop computer and when Firefox 68.0.1 was installed, it will not sync with my home desktop computer. On both computers, in the "Devices and Ap… (funda kabanzi)
Recently got a new work desktop computer and when Firefox 68.0.1 was installed, it will not sync with my home desktop computer. On both computers, in the "Devices and Apps", both do show up as connected, but the work computer still will not sync. When I click to "connect another device", it only tried to install Firefox on my phone - no other option. I have spent 15 hours doing everything I can find on line to fix, but nothing works. I even uninstalled Firefox and ALL related items on my work computer and tried to install a couple of older versions, thinking maybe I could get it to sync and then do an update; however when ever I try to install any older version, it only installs 68.0.1. I am a CEO/software engineer I know my way around computers very well, but still can not solve this problem. I may be forced to switch browsers.
i want to know my recovery codes of my account to login to my firefox account please
i want to know my recovery codes of my account to login to my firefox account please
Syncing Problems
I found out that I'm having issue with syncing, I have pasted logs from the sync logs down below. https://pastebin.com/rzf1ZqQ8 Can I also say it has tooken me an Hour to… (funda kabanzi)
I found out that I'm having issue with syncing, I have pasted logs from the sync logs down below. https://pastebin.com/rzf1ZqQ8
Can I also say it has tooken me an Hour to find this ticket submittion area, I wish it was easier.
Firefox Sync just deleted all my settings, passwords, addons, tabs and history
I did a restart on my Windows workstation afterwards firefox "updated". When it was done it deleted everything all across my systems. I immediately check my password mana… (funda kabanzi)
I did a restart on my Windows workstation afterwards firefox "updated". When it was done it deleted everything all across my systems. I immediately check my password manager on iOS even there everything is deleted.
[Profanity removed by moderator. Please read Forum rules and guidelines, thanks.]
I can’t find the security code. Where do I find it?
I changed my password and did not receive a security code.
All passwords on desktop disappeared available on android but will not sync
Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and … (funda kabanzi)
Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and on Android it confirms sync has happened but the passwords will still not show on the desktop browser. Only new passwords now entered are being recorded.
I have never had this problem ever and have done nothing today that would cause this to happen
I have the most recent FF 66 and up to date Windows 10
Any suggestions welcome please.
login saved lost
I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no … (funda kabanzi)
I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no antivirus running. Also the workaround does not fix the problem. I tried to rename the logins.json corrupted into logins.json (I think the file is still ok, since I looked inside with a text editor (Kate) and I found all my saved "hostname"). No way to reload my saved logins into firefox. Every time I restart firefox with the correct logins.json (the old one renamed) it does not connect to sync and it told me to re-connect to sync. Then, it rename the logins.json and create another file with no saved logins. Please help Thanks
I can access my Acct, but cannot create a new password
I've used Firefox since 2013. Love It. Went from full iOS and Mac to iOS and Droid, and full Droid with iOS and macOS. Firefox smoked Chrome and every other competitor, p… (funda kabanzi)
I've used Firefox since 2013. Love It. Went from full iOS and Mac to iOS and Droid, and full Droid with iOS and macOS. Firefox smoked Chrome and every other competitor, plus it's constantly updated and bespoke features (I've a Chelsea FC Toolbar background! How kick arse is that?)
I can access and use Firefox via my mobile app w\out issue. A bookmarks, open pages, saved settings, Add Ons, Read Later, Downloads, etc. are accessible and I can share with my devices or other users.
A few months ago, whist syncing my mobile (Samsung Galaxy Note), tablet (Galaxy S4) and iPhones, I decided to update my passcode. Because I work on Campaigns, I needed something Extremely Difficult, or Full Green, to ensure safety and work compliance. I had the perfect idea. It worked and my initial iPhone was now connected, as my tablet and Note were already Synced. Then, Shitestorm hit. As I went to confirm the password and save it, the device/WiFi/Site/I Don't Know: Refreshed! It saved only parts of the password and I tried to take screengrabs, but none were correct.
Now, besides my Note, I cannot access Firefox on ANY device, Mobile nor Desktop. I've a lot of information and spent HOURS over the years perfecting my set-up! I don't have time anymore, literally. We pull 14 Hrs, 7 Days 280 Straight, and time is used as currency! I'm serious. I "spent" 30 mins to try and solve this issue & write this message.
I know if I reset my password everything is gone. But, the face I've 100% unfettered Access to my Homepage and Account, must account for something, right? I hate Google, like I really despise the company and how they treat people, but I need a Browser/Provider that works, offers x-features, personalised and secure, plus works across all devices. I've used Chrome since and it makes me want to spend 30 mins on my heavy bag. Literally.
Is there ANYTHING we can do? I'll send the screenshots, I'll give you my info, I'll send copies of my ID if necessary! Please, tell me there's a chance I won't need to Blank my Account and start over.
Thank you for your time and have a wonderful week,
PVH
i installed win 10 system,then download firefox and install firefox,but it can't login to my firefox account.
i installed win 10 system yesterday, when i use win 7 system,firefox account work normal, after i change to win 10, i installed latest firefox, but firefox account can't … (funda kabanzi)
i installed win 10 system yesterday, when i use win 7 system,firefox account work normal, after i change to win 10, i installed latest firefox, but firefox account can't login. and Adblock Plus's Filter list also can't update.
Linux & Mac computers not syncing bookmarks but show both FF sessions
If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmar… (funda kabanzi)
If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmarks are not being transferred between the two. The Linux computer (running Quantum 67.0) has not been used for awhile, but it has a big buildup of bookmarks that need to be transferred to the Mac (67.0.2). Both machines have probably 10's of thousands of bookmarks organized in a complex nested hierarchy.
The Mac and a second Mac (also 67.0.2) are syncing bookmarks with each other correctly.
I got a verify email about using my gmail to sign in to firefox which I didn't do.
Hi, I got an email saying my gmail address was used to sign into firefox, from somewhere in Tanzania? Is this a phising scam? Email says it's from accounts.firefox.com. T… (funda kabanzi)
Hi,
I got an email saying my gmail address was used to sign into firefox, from somewhere in Tanzania?
Is this a phising scam? Email says it's from accounts.firefox.com.
Thanks, Geoffrey
I no longer have access to my email on file, and it's asking me to verify my login??!!
Please help! I closed my business and no longer pay for domain services therefore no longer have access to my email address but I need to access my data I have critical s… (funda kabanzi)
Please help! I closed my business and no longer pay for domain services therefore no longer have access to my email address but I need to access my data I have critical stuff in my Firefox sync account. I obviously know my password and email but I can't click the link in the email because obviously it won't be delivering. Thoughts?
Primary email required for sign-in - Firefox Sync
Hey friends. First time posting. Title says all. I understand this is a community, however I was not sure who else to specifically contact in order to get an issue such a… (funda kabanzi)
Hey friends. First time posting. Title says all.
I understand this is a community, however I was not sure who else to specifically contact in order to get an issue such as this one resolved.
I can attach an image of the error occurring, but it is not much more than the usual red drop down stating the error.
I have had this problem come up before, however, it seemingly disappeared within a few hours. I was only able to find a single vague github bug-tracker that was only partially related to the issue I am currently experiencing.
I initially ended up having this issue due to the fact that I changed my secondary and primary emails around. Entirely removing a secondary email did not mitigate the issue once I was able to re-log the first few times this has occurred.
If this is an issue only a Mozilla representative would be able to solve, than a direction would be greatly appreciated.
Thanks.
Can I reset my password and not loose my bookmarks?
My old laptop died, and I can't remember my password. Can I reset my password without loosing my bookmarks?? That's the whole reason I would need to sync in the first pla… (funda kabanzi)
My old laptop died, and I can't remember my password. Can I reset my password without loosing my bookmarks?? That's the whole reason I would need to sync in the first place.
My confirm email is in code and I cannot decipher it. What do I do now?
My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different ema… (funda kabanzi)
My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different email to be able to send an email for support. Colin
Master password pop-up appears every browser start-up
No problems before I signed up for an account to use Firefox Send. Immediately after that I started to get an annoying pop-up window asking for my master password immedia… (funda kabanzi)
No problems before I signed up for an account to use Firefox Send. Immediately after that I started to get an annoying pop-up window asking for my master password immediately on browser start.
I want to be able to browse sites without entering a password, and I also want to continue using a master password but only for sites which require a log-in.
I deleted my Firefox account in the hopes that would fix the problem, but the pop-ups keep coming.
I tried unchecking "ask to save logins and passwords for websites" in preferences but that didn't work.
I have not deleted my saved log-ins and tried a new/clean browser because I spent a long time getting all my add-ons and log-ins set up and I don't want to have to reinstall everything, and I am concerned that if I save my profile that it will just re-install the problem.
Firefox - IOS conflict in sync
I previously had problems with Sync - both with my iPhone and with identifying which device to sync to.Using sync blew up my iPhone and I was told by the Apple store that… (funda kabanzi)
I previously had problems with Sync - both with my iPhone and with identifying which device to sync to.Using sync blew up my iPhone and I was told by the Apple store that there was a conflict with Firefox Sync and IOS and that the only solution was to not use IOS.
I also have multiple computers and the out of date bookmarks from my secondary computer repeatedly wiped out the current bookmarks on my primary computer. I got frustrated with being afraid of even opening FF because it would mess up my settings . There was no way to say yes or no to sync, or to identify what not to sync, or which device was the "lead" device.
Have any of these issues been addressed?
What can I or Mozilla do about this sync failure? (May 20th, 2019)
https://docs.google.com/document/d/1CCiFScRA49boI08yaobdmLWykLV0W934KTkqyWwVlmU/edit?usp=sharing … (funda kabanzi)