Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Shopify page doesn't load anymore

Hi I have a Shopify account and since the Firefox 99 update my Shopify shop page doesn't load any more, showing an error message. I have had to download Chrome in order t… (funda kabanzi)

Hi I have a Shopify account and since the Firefox 99 update my Shopify shop page doesn't load any more, showing an error message. I have had to download Chrome in order to access my shop - really annoying. Have anyone been able to troubleshoot the problem? I find it really affects my ability to do business and I am feeling let down by Firefox. I am adding a screenshot of the error message. I can access my shop without any trouble on Edge or Opera browsers. Firefox is the only one having issue...

Asked by Cat 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

link to open in new tab instead of new window

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click… (funda kabanzi)

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click on the link for the website to see the information it is still opening in a new window. How can I fix this so I don't have a lot of new windows. It's irritating to have to close all those stinking windows just to get back to my original window. I just want the links I click on to open in a new tab.

Asked by beachcomber.paradise 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

How to Import about:profiles into a new computer?

Hello, I need to export many profiles that are connected to my FFX account. these are the profiles found by going to "about:profiles". These do not restore on a new com… (funda kabanzi)

Hello,

I need to export many profiles that are connected to my FFX account. these are the profiles found by going to "about:profiles". These do not restore on a new computer after signing in to a ffX account.

I have followed the steps outlined in this support article but it does not work, and I don't think applied to "about:profiles". https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles YouTube videos also do not appear to focus on importing the 'about:profiles'.

If someone knows how to do this, I would be very grateful.


Thank you Liam

Asked by liamdbarnes 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

In the process of updating got a weird error message and Firefox won't restart

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatibl… (funda kabanzi)

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatible with minVersion >=101.0 Max version <=101.0’ for ‘Firefox’ and can't,t get past it. I've updated for years and nothing like this has happened before. Do I need to uninstall and reinstall? if I do will I lose all my bookmarks and saved pages? Any other workarounds???

Asked by srsarae 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

about:config: cannot reduce firefox multiple instances v101.0.1 and mem/cpu in Settings

Thanks for reading/helping: I am no longer able to set Content Limit Settings to 1 (it is absent in this version of Firefox in settings). It is hogging my mem and cpu. *… (funda kabanzi)

Thanks for reading/helping:

I am no longer able to set Content Limit Settings to 1 (it is absent in this version of Firefox in settings). It is hogging my mem and cpu. **note: I've always followed suggestions on several Mozilla support pages. I usually do this w every update. Now it's either gone (performance) or moved. idk.

No changes in cpu and Increased Instances. ?!?!?

I have stopped at other sites asking about:config bc warning message.

What can I do safely - with various method (a) mozilla (b) about:config (c) the things i know i don't know about ;)

Attached is detailed task manager and option setting for Performance. If you need more - let me know.

Yes, update FF, restart computer.

Many thank yous, Kim, and the rest of us mere mortals

Asked by Kim 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Browser 102.0(64bit)

When I login to URL https://www.ohiogasprices.com/index.aspx?mss=286965 with Firefox there is a long delay (~5min.). This happens with multiple machines and locati… (funda kabanzi)

When I login to URL

 https://www.ohiogasprices.com/index.aspx?mss=286965  

with Firefox there is a long delay (~5min.). This happens with multiple machines and locations (w/ Windows 10p and Windows 11p). This started a few weeks ago, I'm wondering if an update is to blame.

It all works fine with Microsoft Edge.

Asked by FWO-BOH 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Version 93 for Mac OS

I would like to download and install the older version of Firefox. This I believe that version is 93 for Mac OS. Version 102 to is just released (28 June 2022). I do no… (funda kabanzi)

I would like to download and install the older version of Firefox. This I believe that version is 93 for Mac OS.

Version 102 to is just released (28 June 2022). I do not want to install this new version until it was proven over the next few months.

Please advise how to get the Version 93

Cheers

Asoka

Asked by kenmarelp61 1 unyaka odlule

Last reply by AliceWyman 1 unyaka odlule

  • Okugcinwe kunqolobane

File extension removed during download

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade a… (funda kabanzi)

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade afterward. This is a new issue occurring sometime in the past several months, since last firmware update. Firefox preferences are set to download .DAT files. No other settings are listed for that file extension. I verified the issue points toward Firefox by checking the download with another web browser which completed the download with the extension.

Asked by jacco237 1 unyaka odlule

Last reply by denitroid 1 unyaka odlule

  • Okugcinwe kunqolobane

about:config -- headers and footers

I changed the header/footer in about:config, but the changes will not save. Every time I change them, they revert to something else. I need &T for headerleft, &… (funda kabanzi)

I changed the header/footer in about:config, but the changes will not save. Every time I change them, they revert to something else. I need &T for headerleft, &PT for headerright, &U for footerleft and &D for footerright. Invariably it changes all the headers to &U, footerleft to &P, and footerright to &D. My only thought is that I haven't saved the updates properly. Please help! ~AM

Asked by marquara 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Joining ZOOM meetings doesn't work Firefox, works Chrome or Edge

Joining ZOOM meetings doesn't work in Firefox, works fine in Chrome or Edge - A zoom link for a class (via Canvas, if that matters) will not open zoom. Used to work a mo… (funda kabanzi)

Joining ZOOM meetings doesn't work in Firefox, works fine in Chrome or Edge - A zoom link for a class (via Canvas, if that matters) will not open zoom. Used to work a month ago. Edge or Chrome works fine. Any suggestions?? thx,

.

Asked by markeh 1 unyaka odlule

Last reply by yanziqianandqianyanyan 1 unyaka odlule

  • Okugcinwe kunqolobane

How to stop firefox from ignoring delete cookies exceptions?

I have delete cookies on, exits firefox for a while, delete cookies option turns off and all cookies are deleted, even ignores exceptions. How to stop firefox from disobe… (funda kabanzi)

I have delete cookies on, exits firefox for a while, delete cookies option turns off and all cookies are deleted, even ignores exceptions. How to stop firefox from disobeying its master?

Asked by Ball 1 unyaka odlule

Last reply by user104147805413306348376805769878442569366 1 unyaka odlule

  • Okugcinwe kunqolobane

Need assistance changing primary mail address

Hello! I recently lost access to my mail address and can thus no longer use it. This address is linked to my firefox account and since I haven't added a secondary mail ye… (funda kabanzi)

Hello! I recently lost access to my mail address and can thus no longer use it. This address is linked to my firefox account and since I haven't added a secondary mail yet, I can't change the primary address or add a new address because all actions require a security code that is send to my now defunct mail address.

I could really need your assistance.

Asked by DracoDruid 1 unyaka odlule

Last reply by Paul 1 unyaka odlule