Okay, I've got a doozy for you. I was working with my Hotmail/Outlook web-based email while using Firefox today on my desktop Mac with OS 10.6.8, and I kept getting an i… (funda kabanzi)
Okay, I've got a doozy for you. I was working with my Hotmail/Outlook web-based email while using Firefox today on my desktop Mac with OS 10.6.8, and I kept getting an intermittent message at the top of my email window, "We can't connect to Outlook right now. Please try again later." These messages usually appear once every so often and are no big deal, albeit not with the frequency that they appeared today.
I eventually completed my email and went to print my Sent message, and noticed that the content of the Sent message was not accurate. Paragraphs were missing and the entire message was goofed up. Luckily I had copied my message to the clipboard before sending it, so I pasted my message content into a new email and resent it to the recipient. The same thing happened again! When I viewed the second Sent message, the body of the message was identical to the prior goofed up Sent message.
I opened up my Safari browser and went to the Sent messages folder and located those same two Sent messages to see if the issue was there. Both Sent messages were 100% accurate and correct when viewed in Safari. So I returned to Firefox, cleared everything in the history (the cache, cookies, saved searches, download history, etc.)m and shut Firefox down and reopened it. When I returned to my email and checked my Sent messages, the same incorrect Sent messages were still present in my Sent messages folder.
Then I went to my iPhone to check on the appearance of my Sent messages there, and everything was correct. I forwarded one of my Sent messages from the phone to my email address, and returned to Firefox on my desktop to see how it looked as a new message. The email was 100% correct when I viewed it within the Inbox, however, once I moved it into the Sent Messages folder and opened it up, the content magically converted to the same goofed up message as the prior sent messages! Now that is bizarre! What on earth??? So then I moved the converted goofy message back to my Inbox to see if it stayed messed up or reverted back to the correct original version, but unfortunately it stayed all goofed up.
Can anyone explain what is going on here? And how do I fix this? What would cause Firefox to retain these incorrect Sent messages, while the correct versions appear in Safari on my desktop and iPhone? Could it have something to do with the "We can't connect to Outlook" message that I kept getting intermittently when I was working on my email in Firefox? Even more perplexing, why would FF take the forwarded accurate message from my phone, which appeared normal and correct in my Inbox, and convert it to the messed up version after I moved it to the Sent messages folder? Is there a persistent corruption affecting my Sent messages folder in Firefox, which isn't getting fixed with the self-help measures I attempted?
Web-based email should be the same no matter what browser you use to access your email, so this is very odd indeed. What do I have to do to fix this? I don't use Safari at all. Firefox is my default browser. If my Sent message appears wrong in Firefox that will cause me future problems, especially if I need to forward the Sent message to another party. Thank you.