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Bookmarks scrolling issue continues, "support" absent

The bookmarks scrolling issue since the last update remains, and there has been zero response from support regarding it, no matter who's asked about it. How about this -… (funda kabanzi)

The bookmarks scrolling issue since the last update remains, and there has been zero response from support regarding it, no matter who's asked about it.

How about this - when is the next FF update expected? I'm sick and tired of wasting time using a browser that only lets you open one bookmark at a time, and expects you to scroll down through all of them each time you need to access a different one since it no longer holds its place like it did before the last update. And I'm sick and tired of wasting time reporting an issue to "support" only for it to be ignored.

Asked by BigLib 1 unyaka odlule

Last reply by AliceWyman 1 unyaka odlule

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THIS IS NOT CUSTOMER SUPPORT

I AM SICK AND TIRED OF FIREFOX'S "HELP" PAGES CONSTANTLY REDIRECTING ME TO YET ANOTHER PAGE. THERE IS NO EXCUSE OR REASON FOR MOZILLA'S FAILURE TO PROVIDE ACTUAL CUSTOME… (funda kabanzi)

I AM SICK AND TIRED OF FIREFOX'S "HELP" PAGES CONSTANTLY REDIRECTING ME TO YET ANOTHER PAGE.

THERE IS NO EXCUSE OR REASON FOR MOZILLA'S FAILURE TO PROVIDE ACTUAL CUSTOMER SUPPORT FROM AN EMPLOYEE.

THERE IS NO EXCUSE FOR FORCING PEOPLE TO USE SOME KIND OF RIDICULOUS FORUM TO ASK QUESTIONS FROM OTHER USERS INSTEAD OF AN ACTUAL EMPLOYEE.

WHERE IS THE HELP AND CUSTOMER SUPPORT???? WHERE IS THE SUPPOSED FEEDBACK PAGE??? HOW DOES A PERSON ACTUALLY CONTACT FIREFOX???? WHAT'S THE PHONE NUMBER FOR MOZILLA OR FIREFOX??? THIS WEBSITE AND "CUSTOMER SUPPORT" NEEDS TO BE FIXED.

Asked by NONEOFYOURBUSINESS 1 unyaka odlule

Last reply by James 1 unyaka odlule

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Having to scroll through the same bookmarks issue NOT fixed - Day 4

What is the fix for solving the issue of having to scroll back down through the same bookmarks in a folder, instead of the folder holding its place from where you were wo… (funda kabanzi)

What is the fix for solving the issue of having to scroll back down through the same bookmarks in a folder, instead of the folder holding its place from where you were working? This is ridiculous.

Asked by BigLib 1 unyaka odlule

Last reply by AliceWyman 1 unyaka odlule

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Day 2: Having to continuously scroll back down through bookmarks folders

Like the title states - now have to scroll back down through all the bookmarks in a folder because it no longer holds its place. This is a great time waster. Thought I w… (funda kabanzi)

Like the title states - now have to scroll back down through all the bookmarks in a folder because it no longer holds its place. This is a great time waster.

Thought I would try to save some time by opening bookmarks in new tabs, but it then switches to the new tab immediately and I still have to scroll back through the same folder to open the next bookmark.

Is there a fix for this issue?

Asked by BigLib 1 unyaka odlule

Last reply by AliceWyman 1 unyaka odlule

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New tab opens to a search website not a blank page

when I open a new tab why does it open this website (https://search.rspark.com/?ytm)???? It's suppose to open a blank page. I set my preferences to open a blank page fo… (funda kabanzi)

when I open a new tab why does it open this website (https://search.rspark.com/?ytm)????

It's suppose to open a blank page. I set my preferences to open a blank page for a new tab. This never happened before until I updated my Firefox. I am using 110.0 Firefox browser on my Mac. I am running Mac OS 10.15.7

Never had this problem before and I did a clean install.

Asked by cargrfx1 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Day 3: Forever scrolling bookmarks

Have to keep scrolling bookmarks folders from the top instead of being able to pick up where I left off LIKE IT USED TO BE. Also, instead of being able to right click an… (funda kabanzi)

Have to keep scrolling bookmarks folders from the top instead of being able to pick up where I left off LIKE IT USED TO BE.

Also, instead of being able to right click and open bookmarks in new tabs to try and speed things up, it immediately switches to the new tab, which means having to scroll from the top of the folder AGAIN anyway. And yes, I'm well aware of the "switch to it immediately" option in the settings menu, and that box is UNCHECKED in my settings.

I'm not the only one complaining about this time waster, yet no replies from support on any of the threads.

Asked by BigLib 1 unyaka odlule

Last reply by AliceWyman 1 unyaka odlule