I-Firefox Community Forum

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Customize sidebar. I can see how to remove tool icons and how to expand or collapse sidebar but can I remove the sidebar completely? Is this an option? I prefer the old look with the browser web page content extending all the way to the left of the screen, without the narrow vertical sidebar.

i have said many times that i keep getting Firefox running but not responding . i have contacted many places and complained had some of your r tech try and help now with the new update i am still getting it yet i was told it would be fixed. i have reinstalled i have removed and shut off some add ons cleared cache all but cookies and still i get it funny until the last 2 new versions i never had this problem it is a Firefox problem not mine. i would have thought you would have fixed it by now

MY FF recently updated to version 1380.1 (64bits) and my Sidebar Bookmarks are gone. That is I have to manually put them back every time I now start FF. I want them to always show when I start FF. When I need extra screen space, I would click the X and they'd disappear for that session. And when I was done, I'd click on View - Bookmarks they'd be reinstalled. And when I shut FF down and returned later, they'd be right there where I need them.

My question is, how do I get back to that setup?

Why the h377 did firefox change the screen shot tool by removing it from the address bar AND delete the center search bar, along with changing the location of all my recent web visit from the along the bottom of the screen? This is annoying and unhelpful to pc users, I need these functions back like they were in order to us your site on my pc. I donot and will never use firefox on my phone. If these functions are gone, then I will have leave as well. Either that or remove the update from my pc and cease ALL further updates.

In support.mozilla.org/questions/1598971 it's still not clear how you're getting this. You seem to be posting this question from a perfectly running Firefox so it apparently starts up and works fine on its own.

It sounds it's related to your Windows desktop shortcuts, or their exact target perhaps — however without knowing their content (destination or commands run) there's not much more to do here.

If you have anything new to add to the questions in the thread above, please post in that original thread so anyone trying to help understands what this pertains to. WELL LIKE I SAID I HAVE HAD THE SAME DESKTOP ITEMS FOREVER EVEN BACK ON WINDOWS 7 AND THIS HAS ONLY HAPPENED ONCE WHEN I FIRST STARTED WITH FIREFOX AND WAS TOLD THEN HOW R TO STOP IT AND BY THE WAY IT IIS NOT A NORMAL STARTING FIREFOX I GET IT WHEN I CLICK ON TH S THDESKTOP ITEM THERE ASWELL HOW COME ALL THIESES YRS HAVE HAD THE SAME DESKTOP ICOND S AND THIS ONLY STARTED ON THE 154.0 AND STILL ON THA 154.1 AND NOT BEFORE AND ITS ME NO I THINK IT IS A FIREFOX ISSUE . i HAVE Y USE THGE SAME DESKTOP AND FIREFOX SESKT OP FOR YRS AND NOTHING AND NOW IT HAPPENS WHY IS IT ME AND NOT FIREFOX//

I have albinism. Pure white backgrounds are not an annoyance – they cause physical eye pain and trigger migraines. Every time I visit support.mozilla.org or accounts.firefox.com, I am forced to endure #FFFFFF with no way to change it.

To anyone about to defend Mozilla blindly: this is about accessibility and eye pain, not brand loyalty, so do not silence me.

What Mozilla has done:

• Disabled extensions (Dark Reader, Stylus, Dark Mode) from modifying these pages – they are explicitly blocked by Mozilla's own Content Security Policy.
• Removed ui.systemUsesDarkTheme and layout.css.prefers-color-scheme.content-override from having any effect on these sites – they ignore prefers-color-scheme entirely.
• Left no about:config toggle to disable the forced light theme.

The only remaining workaround is a userContent.css hack with filter: invert(1) – which requires a visually impaired user to manually edit CSS files and restart the browser. That is not accessibility – that is hostility.

Security excuse – debunked:

• "We block extensions for security" – extensions are sandboxed. Blocking them on your own support pages is a deliberate policy choice, not a technical necessity.
• "We want a consistent brand appearance" – branding does not override accessibility. Forcing #FFFFFF on users with light sensitivity is a violation of basic inclusive design.
• "We respect prefers-color-scheme" – you do not. These two domains explicitly override it.
• "Users can just use Dark Reader" – you block it.

What I demand:

Make support.mozilla.org and accounts.firefox.com respect the system prefers-color-scheme media query. If you insist on light branding, add an official dark toggle in the site header – stored in a cookie or account preference. Stop blocking extensions from applying user‑chosen themes to your own sites. That is not security; it is control. You are a non‑profit that claims to value accessibility and user control. Your actions say otherwise. Fix these two domains. No CSS hacking should be required for basic vision safety.

Updated to esr 128.14 Now Reddit (Redgifs) Hosting site for gifs crashes Firefox and cripples my PC. I've tried restarting in safe mode, then refreshing Firefox. Nothing is working. Reddit support just has an issue with the Gifs not playing, but nothing as extreme as what iam experiencing. I believe it may be something is preferences or a codec or something that was changed in the recent update. Any advice/ help would be great. Edit: OS is windows 10 latest updates Amd- Ryzen 7/32gig 3.20 ghz PC. So can handle a little bit of heavy browsing.. FF 128.14 esr Ext- Ublock Origin

       Search By Image 
       Flash and Download Video. 

Even with Addons disabled still occurs. Really at a loss here.

Firefox stopped working yesterday. When I open it, it immediately crashes. After multiple times of that I refreshed it as it asked. It then worked ok. However after closing it and coming back later, it again immediately crashes. I then tried uninstalling and reinstalling, but it still does not work.

okay this just is bad as of today and last Firefox update and with all extensions off . this is what i got when i tried to post and watch a video. it happens on all the videos on Facebook i have tried contacting them as well and that is an almost impossibility it is only in Firefox they work in chrome and edge i even tried reinstalling Firefox ans still get bland black screen I have tried turnoff extension and still this is what i get

All I want is the ability to have my weather in the upper right hand corner of my opening screen. It was that way then you people decide for some reason that it should belong as a Widget in the lower area of my opening screen. But sense I do now want all three of your Widgets, I am left with this very awkward looking screen. Then a new update was released and my weather was returned to the upper right area of my opening screen. Then today you people updated again, and the Widget was returned to the lower left area of my opening screen.

Since you people clearly can't make up your minds, is there any possibility that you could see your way clear to offering us (your users) the ability to select where we would like the Weather the appear? Please say "Yes". Thank you.

How to remove unlinked labels from bookmark organization ?

Deleting accumulated labels for deleted bookmarks

Good day,

I organize my bookmarks progressively, categorizing them by folders and labels. The labels are stored (libraries - above all the bookmarks) within their respective folder "labels". I deleted some bookmarks a few days ago and noticed that I am unable to delete the labels which have accumulated and been automatically recorded in the "Labels" folder.

How can I delete these numerous labels that are no longer linked to any bookmarks ?

Thank you for your responses and suggestions.

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until this morning this meant that on my mac it would ask me to place my finger on the right key on the keyboard. This morning it just froze firefox indefinitely. I then tried on Safari, and it worked as expected. I checked the version of firefox: it's 136.0.1. Obviously something changed (i.e. broke!) with the new version. Has anybody else experienced this? Any suggested fixes?

Hi there!

I'm a long time user of Firefox, on and off since roughly 2004.

I just saw the Mozilla blog post about Anthony Enzor-Demeo taking over as Mozilla's CEO this morning and am writing here in an attempt to find a way to reach out to anyone within the Mozilla Foundation regarding the direction the Firefox application has been headed, and try to make myself and similar minds within the Firefox community heard about the changes that Mozilla has made to its policies and direction.

In February 27th of this year, Mozilla changed Firefox's ToS and Privacy Notices to incorporate legally binding policies for the application and strip it of its original privacy-first, open-source nature. This, while not a deterministic factor in how the application operates; illustrates a sudden, outward and hostile stance towards its existing user-base who is most commonly comprised of users dissatisfied with the lack of secure and private browser options available. Personally, I refuse to use Chromium-based web engines wherever possible and Firefox has been my one and only way to break from this "monopoly" of web engines.

Beginning to harvest user data for use by Mozilla and claiming ownership of any user content is immediately a massive breach of trust and contradicts what Mozilla as an organization has stood for since its inception. Going a step further to utilize this data to either be sold to advertisers as an asset, or to be used to train LLM's is exactly what I DON'T want to have happen with my data. I hate that this change happened and it massively reduced my trust in Mozilla and Firefox as a platform.

I never asked for this, Mozilla promised that it would never happen, and now I'm left betrayed by broken promises made with the express intent to turn a profit on my behalf as a user.

In Anthony's blog post, he mentions how AI has reshaped how people search, shop and make decisions in ways that were hard to see or understand. I outwardly disagree with this statement and feel as though AI has "infected" its way through society by brute force, being put in front of every user and shoved in every application. LLM's are not a catchall solution, do not help resolve issues in new and innovative ways, and are massively misused, causing excessive resource usage, gutting consumer markets, and decimating the tech industry by causing excessive amounts of data centers and global tech inventories to be purchased and built with no promise of delivery.

While I may want a fast, modern browser that is honest about what it does- I want that with no obscurity. I want a web engine that is open source, as lightweight and minimal in its design and coding as possible; and with no bureaucracy. I want to know how the engine works, to have the option to review its codebase front to back, to have my data stay as my data on my own local machine without providing it to a third party simply by using an application. Mozilla with its changes since February of this year have removed this as a possibility from their entire application suite.

I don't want AI in my browser- AT ALL. I have disabled it in every capacity that I can (frustratingly too, as these are all enabled by default and FORCE me to provide you my data without express consent.) and with every advancement Mozilla makes towards calling it "the future" and "the focal point", I lose trust. I don't want AI, I want the old privacy policy put back, and I really, well and truly and wholly, DO NOT WANT AI.

I NEVER ASKED FOR THIS, IT'S RUINING OUR LIVES, OUR SOCIETY, OUR PLANET, AND I WANT IT GONE.

Unless Mozilla stops this direction today, I will be seeking out new options, disallowing Firefox usage in any corporate environments within my jurisdiction, and actively informing friends, family and acquaintances of Mozilla and Firefox's fall from grace, and to utilize other user-centric options.

Thank you for your attention, have a great day, and I hope Mozilla can create action that will allow its users to trust it once again.

Hi! Firefox has been my default broser for many years. I recently started using Biketerra https://biketerra.com/ Whwn I try to start a ride I get the error message shown in the screen shot. 'Your Browser Does Not Support Bluetooth'

Version 133.0.3 (64-bit) Windows 10 Desktop PC Bluetooth Dongle

The browsers reccomended in the screenshot work without any issue.

Is this a known limitation of Firefox, or am I missing a setting somewhere? :-)

THANKS

Witajcie

Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę, o czym mowa na stronie https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki-nie-sa-dozwolne-na-stronach-ograniczonych-przez-mozille?as=u&utm_source=inproduct#firefox:win10:fx135 ?

This is the 3rd time I have had to post this. I am getting very frustrated. I DO NOT want the search engine within my address bar. Nothing anyone from you "community" helped to disable the search engine in my address bar. Opera, Edge, Chrome, the user can disable the search engine in the address bar. Why is Firefox so different? And difficult?

Saying "you can turn off the AI" is NOT enough, Mozilla. Nothing is ever "turned off" unless it's completely removed. This is Microsoft's playbook BS; "but you can turn it off", but for some reason the system is always using a metric ton of memory, lagging and whatnot. You, of all companies, should know this and be better than that. Nothing good is ever force-installed and impossible to remove. Unless you all make it installed completely separately so people like me, who are a significant part, if not most of your user base, can not install it, nothing short of a full renunciation of the CEO will suffice to make we trust you again.

"Internet for People, not profit" is seeming more and more like blatant false advertising every day.