Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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how does sync work

We need some real documentation on exactly what sync does BEFORE we start using it. Can I set a master pc to sync with other devices if I need to? Does sync blend bookmar… (funda kabanzi)

We need some real documentation on exactly what sync does BEFORE we start using it. Can I set a master pc to sync with other devices if I need to? Does sync blend bookmarks, etc from all synced devices? It appears to. How can we (maybe can we?) make sync a manual user controlled process rather than an auto process, including prompting us for what we want to sync instead of syncing everything automatically on sync sign in.

Right now documentation that I have found to read anywhere does not touch on these details. I cannot believe how reckless this process is.

Asked by BreezyOhio 3 iminyaka edlule

Answered by BreezyOhio 3 iminyaka edlule

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Cannot sign in to Firefox account when VPN is active

Hi, I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it? Any help is very much appreciated! Thank you! … (funda kabanzi)

Hi,

I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it?

Any help is very much appreciated! Thank you!

Asked by thw24 1 unyaka odlule

Answered by schnrl 1 unyaka odlule

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Firefox sync not syncing. Getting errors in logs

Wiped my windows last night and after reinstalling windows and installing firefox, none of my bookmarks, history and addons are syncing. 1573234725723 Sync.LogManager DE… (funda kabanzi)

Wiped my windows last night and after reinstalling windows and installing firefox, none of my bookmarks, history and addons are syncing.

1573234725723 Sync.LogManager DEBUG Flushing file log 1573234725724 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1573234725739 Sync.LogManager DEBUG Log cleanup threshold time: 1572370725739 1573234725743 Sync.LogManager DEBUG Done deleting files. 1573234738871 FirefoxAccounts INFO Polling device commands. 1573234738871 Sync.Service DEBUG User-Agent: Firefox/70.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.72.0.20191030021342.desktop 1573234738871 Sync.Service INFO Starting sync at 2019-11-08 17:38:58 in browser session PU39WdOcpfXG 1573234738871 Sync.Service DEBUG In sync: should login. 1573234738871 Sync.Service INFO User logged in successfully - verifying login. 1573234738872 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1573234738872 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => success.status_ok 1573234738872 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234738872 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1573234738874 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=0 1573234739084 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/device/commands?index=0 200 1573234739084 Hawk DEBUG (Response) /account/device/commands?index=0: code: 200 - Status text: OK 1573234739085 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -84 1573234739419 Sync.Resource DEBUG GET fail 503 https://sync-663-us-west-2.sync.services.mozilla.com/1.5/105687281/info/collections 1573234739419 Sync.Resource WARN GET request to https://sync-663-us-west-2.sync.services.mozilla.com/1.5/105687281/info/collections failed with status 503 1573234739420 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.server 1573234739420 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234739420 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1573234739421 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1573234739421 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234739421 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1573234739422 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1573238339422 1573234739423 Sync.ErrorHandler ERROR Sync encountered a login error 1573234739423 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1573234739425 Sync.SyncScheduler DEBUG Next sync in 3742910.1557205166 ms. (why=schedule) 1573234739428 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:984:15) JS Stack trace: onNotify@service.js:984:15 1573234739428 Sync.Service DEBUG Not syncing: login returned false.

Asked by mannysjohal 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Are pinned tabs supposed to be syncing across my devices?

I setup some pinned tabs on my work machine. Came home and installed Firefox but none of the pinned tabs showed up. Sync is turned on. I'm using macbook pro's in both loc… (funda kabanzi)

I setup some pinned tabs on my work machine. Came home and installed Firefox but none of the pinned tabs showed up. Sync is turned on. I'm using macbook pro's in both locations.

Asked by dbmorley 1 unyaka odlule

Answered by Kiki 1 unyaka odlule

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My Firefox synced the "wrong way" and I need to recover my bookmarks.

On Wednesday I opened Firefox on my WORK computer (PC) after a long hiatus and it recommended I refresh Firefox since I hadn't used it in so long. It said it would prese… (funda kabanzi)

On Wednesday I opened Firefox on my WORK computer (PC) after a long hiatus and it recommended I refresh Firefox since I hadn't used it in so long. It said it would preserve all my bookmarks, etc. Did so, everything was fine.

Yesterday I logged on to Firefox on my HOME computer (Mac) and then about a minute later my very detailed Bookmarks toolbar started to change and is missing tons of bookmarks and looks completely/different disorganized. I logged onto Firefox sync hoping it would look like my WORK computer again but it did not.

Today I'm back on my WORK computer. I logged into sync since I guess the refresh on Wednesday had logged me out. And now my WORK computer looks like the same bookmark mess as my HOME computer. I wanted it to sync the other way around - make my HOME computer look like my WORK computer!

How can I get my bookmarks back and make that happen? Thank you!

Asked by mramz5 6 iminyaka edlule

Answered by cor-el 6 iminyaka edlule

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"Unexpected error" when signing in.

On a fresh install on firefox I am getting a "Unexpected error". I tried refreshing and deleting the config folder even though it was a fresh install. I am running linux … (funda kabanzi)

On a fresh install on firefox I am getting a "Unexpected error". I tried refreshing and deleting the config folder even though it was a fresh install. I am running linux mint.

Asked by joetac 5 iminyaka edlule

Answered by jscher2000 5 iminyaka edlule

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Sync:HTML backup after Sync size is less to Latest backup before Sync.[UPDATE:3rdMARCH2019]

1. Synced my Firefox sync account 2. Disconnected my Firefox sync account 3. Reinstalled windows 4. Installed Firefox 56 (I was using 63 but i only had 56 installer) 5. U… (funda kabanzi)

1. Synced my Firefox sync account

2. Disconnected my Firefox sync account

3. Reinstalled windows

4. Installed Firefox 56 (I was using 63 but i only had 56 installer)

5. Updated it to 65.0.1.

6. Connected my Firefox sync account


Problem -

1. All bookmarks didn't sync.

I created bookmark HTML backups and it were of 6mb and my latest backup is 171mb.

There are 2980 differences in 173mb backup and Backup taken after again connecting to FirefoxSync. I used WinMerge.

2. HTML backups also contain fav-icons [and Firefox Sync only syncs links not fav-icons.]

When browser is used fav-icons are loaded but after sync fav-icons are loaded as pages are loaded , so there are no fav-icons and html backup size is less than the last backup.

3. Could be related to https://support.mozilla.org/en-US/questions/1251781

4. There could be something wrong with Firefox's Exporting. Imported the same 173mb HTML to chrome and Firefox then exported HTML backups. Firefox Export was of 61.1Mb Chrome Export was of 12.9Mb

Asked by RexaFire 2 iminyaka edlule

Last reply by RexaFire 2 iminyaka edlule

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Sync encountered an error while syncing: Unknown error???

I have done all the procedures outlined to make sync work. I am still getting this error message. Like another user, mine started after the last upgrade. Does anyone h… (funda kabanzi)

I have done all the procedures outlined to make sync work. I am still getting this error message. Like another user, mine started after the last upgrade. Does anyone have a fix for this? Thanks all for reading and any helpful advice. (Disable sync is NOT helpful.)

Asked by Lifesaver 6 iminyaka edlule

Answered by philipp 6 iminyaka edlule

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AGAIN: Firefox Is NOT Saving OR Sync - ing Passwords : Why Not?

Let me try again: First: I'm running Windows 10 and have the LATEST Firefox ver. 45.0.2. I HAVE read through the support forum and have not found a response that address… (funda kabanzi)

Let me try again:

First: I'm running Windows 10 and have the LATEST Firefox ver. 45.0.2. I HAVE read through the support forum and have not found a response that addresses the issue(s) I'm having. IF YOU RESPOND, PLEASE READ THIS ENTIRE MESSAGE FIRST so you know all of the steps that I have *already* taken.

Second: Firefox is not saving login and password information on this computer (this has been ongoing for months).

Third: Firefox is not Sync-ing login and password information with my Firefox account. Also, it periodically loses the Sync connection and I have to re-enter my password. (I also have a Win XP computer running Firefox ver. 45.0.2 that has never had a problem retaining login and password information.)

Fourth: BOTH of my computers have Firefox setup IDENTICALLY--all the same settings, both are logged in to the Firefox account.

Fifth: Both of my computers ARE Sync-ing all other data (bookmarks, extensions, etc.--all of the check boxes in Settings are "on").

Sixth: I have reinstalled Firefox on both computers. I have quadruple checked that all of the settings are the same. The ONLY thing I haven't done is a complete uninstall of Firefox on the Win 10 computer (all files--exe, data, profile info, everything). I really loathe the simple, nuclear option "necessary step" so often given to solve any problem, whether or not it really needs a sledge hammer when a tack hammer would do fine. Know what I mean?

So, finally, PLEASE help!

Asked by BobbyBobBob 5 iminyaka edlule

Answered by BobbyBobBob 5 iminyaka edlule

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Getting "unexpected error" trying to log in to Firefox Sync

Hi, trying to log in to Firefox Sync at https://accounts.firefox.com/signin?service=sync&context=fx_desktop_v3&entrypoint=menupanel I keep getting an "unexpected … (funda kabanzi)

Hi,

trying to log in to Firefox Sync at https://accounts.firefox.com/signin?service=sync&context=fx_desktop_v3&entrypoint=menupanel I keep getting an "unexpected error" message. Is this a known issue or limited to just my account?

Thanks

Asked by hanjov 3 iminyaka edlule

Last reply by Chris Ilias 3 iminyaka edlule

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Retrieve old bookmarks from Firefox Sync, how?

I synced my profile, and I retrieved my bookmarks, but I opened my Firefox profile with another version of Firefox, and it erased my bookmarks, and now I can't retrieve m… (funda kabanzi)

I synced my profile, and I retrieved my bookmarks, but I opened my Firefox profile with another version of Firefox, and it erased my bookmarks, and now I can't retrieve my bookmarks from my synced account.

Is there a way for me to get my bookmarks please? Surely it has to be in the database somewhere.

Asked by ihaveaaquestion 3 iminyaka edlule

Last reply by Shadow110 3 iminyaka edlule

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About:config line keeps changing after Sync?

There is a line in about:config that is suspected of causing issues with preferences sync (no firefox preferences are synced). "services.sync.engine.prefs.modified" It is… (funda kabanzi)

There is a line in about:config that is suspected of causing issues with preferences sync (no firefox preferences are synced).

"services.sync.engine.prefs.modified"

It is set to false by default, and when i change it to True it will change back to false after a Sync.

Also when i try to change that line a new one appears called "services.sync.engineStatusChanged.prefs.modified" and it is set to True?

I have tried changing "services.sync.engine.prefs.modified" setting to True on both of my PCs (windows 7) that are used for sync, but it always resets to false.

It looks like the firefox sync server is enforcing the "false" setting for some reason?! Is there any way to force "services.sync.engine.prefs.modified" to stay on True?

Asked by Bogdanov89 5 iminyaka edlule

Last reply by the-edmeister 5 iminyaka edlule

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Can you please merge my old Firefox account that had my work email that I no longer have access to with my new Firefox account?

I want to merge my old work email Firefox account with my new personal email account. I no longer have access to the work email account. [Personal information removed by… (funda kabanzi)

I want to merge my old work email Firefox account with my new personal email account. I no longer have access to the work email account.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by CAPTWendy 2 iminyaka edlule

Answered by FredMcD 2 iminyaka edlule

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How do you choose which PC is the master to sync to?

I have an old PC & a new PC, I would like to sync all the tab, bookmarks, ligins, etc from the old to the new. don't need it on my phone. old PC is desktop, new PC is… (funda kabanzi)

I have an old PC & a new PC, I would like to sync all the tab, bookmarks, ligins, etc from the old to the new. don't need it on my phone. old PC is desktop, new PC is a laptop

Asked by David T 2 iminyaka edlule

Answered by FredMcD 2 iminyaka edlule

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There is no "manage account" option for sync on any of my devices, and I can't set up any new sync devices. How do I fix this?

Since none of my devices have a "manage account" selection under Sync (or Sync set up), there's no way to get or reset my recovery key. I only see "Set up Firefox sync" a… (funda kabanzi)

Since none of my devices have a "manage account" selection under Sync (or Sync set up), there's no way to get or reset my recovery key. I only see "Set up Firefox sync" and "Pair a device". Everything else leads to a dead end without access to a recovery key or being able to manage the account.

Asked by olacanty 8 iminyaka edlule

Answered by the-edmeister 7 iminyaka edlule