Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Syncing Problem

Hi there, I have saved my google account's password in my Firefox account and its something very strong. Now I try to sync Firefox but it asks me to enter 6 digits code s… (funda kabanzi)

Hi there, I have saved my google account's password in my Firefox account and its something very strong. Now I try to sync Firefox but it asks me to enter 6 digits code sent to my email but I can't access my email unless I access my passwords in my Mozilla account!

Asked by Ǝ 2 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

Accidentaly logging off and lost last opened session with 50+ tabs

Hi, Could you recover for me last session, which I was used on my account? I accidentally logged off, before I opened last session on the new computer... please advice. B… (funda kabanzi)

Hi, Could you recover for me last session, which I was used on my account? I accidentally logged off, before I opened last session on the new computer... please advice. Best regards, Krzysztof

Asked by krzysztof.skarbecki 6 ezinsukwini ezidlule

Last reply by Tan Chee Keong 2 ezinsukwini ezidlule

Saved passwords in Firefox not syncing to Google account

I use Firefox as my default browser. I have sync turned on. Im signed in thru my google account. Firefox does NOT sync to my Chrome browser and Google account. Whats the … (funda kabanzi)

I use Firefox as my default browser. I have sync turned on. Im signed in thru my google account. Firefox does NOT sync to my Chrome browser and Google account. Whats the fix?

Asked by Craig N 5 ezinsukwini ezidlule

Last reply by TyDraniu 5 ezinsukwini ezidlule

Firefox account password change email broken

When I tried to reset my Firefox account password, I got an email from accounts@firefox.com (screen attached) which was supposed to contain a link for resetting the passw… (funda kabanzi)

When I tried to reset my Firefox account password, I got an email from accounts@firefox.com (screen attached) which was supposed to contain a link for resetting the password. None of the elements of the email was actually a clickable link. Luckily I finally remembered my password, but if I hadn't, I wouldn't even have a way to ask for support. Pls, fix the email you send your users.

P.S. Why does resetting password delete your data, like bookmarks etc.? (screen attached) Now, this is whole other level of crazy, from a user's perspective, isn't it? An analogy would be email service deleting your emails after changing password. I want my data stored after changing password. Or don't I?

Cheers

Asked by anka.nahumko 6 ezinsukwini ezidlule

Last reply by Dropa 5 ezinsukwini ezidlule

Can't log in to account. Need master email for it to happen.

Please tell me what is the red field error saying... I can't remember creating firfox sync on another email thet, that one in image I send with this message. Perhaps You … (funda kabanzi)

Please tell me what is the red field error saying...

I can't remember creating firfox sync on another email thet, that one in image I send with this message.

Perhaps You can tell me what email adress I forgeted or it is bug or something ?

Asked by beniamin.krasnopolski 6 ezinsukwini ezidlule

Last reply by Dropa 6 ezinsukwini ezidlule

I cannot access my Firefox online browser with my new email address

I have lost access to my Firefox account to get back on Facebook and my email address. Can you help me out to get back on my Firefox via my desktop Firefox app, please. … (funda kabanzi)

I have lost access to my Firefox account to get back on Facebook and my email address. Can you help me out to get back on my Firefox via my desktop Firefox app, please.

Asked by Makaylar Georgina Angelshim 1 isonto elidlule

Last reply by Dropa 6 ezinsukwini ezidlule

Lost recovery key and my data disappeared after reseting pass

Hello, My name is Cezar Dobre and I have a problem with my account: - after I have reinstalled my operating system, I tried to recover my old data - I lost my recovery ke… (funda kabanzi)

Hello,

My name is Cezar Dobre and I have a problem with my account: - after I have reinstalled my operating system, I tried to recover my old data - I lost my recovery key so I have reset my password - I didn't know that if I do so, my data will disappear - meanwhile I have also found my previous recovery key

How can I get my old data back? Please help!!

Thank you!

Asked by cezarcdobre 6 ezinsukwini ezidlule

Last reply by Seburo 6 ezinsukwini ezidlule

Bookmarks

I logged into my account, but the bookmarks were not synced like before. I ask, for the love of God, that you recover my favorites.

Asked by Tácio Cabral 1 isonto elidlule

Last reply by Seburo 6 ezinsukwini ezidlule

Authenticator app

Hi everyone I lost my phone a couple of months ago so I haven't access to my authenticator app, now I wanna sync my new phone's Firefox and it need to access to the two-s… (funda kabanzi)

Hi everyone I lost my phone a couple of months ago so I haven't access to my authenticator app, now I wanna sync my new phone's Firefox and it need to access to the two-step code that I haven't access to it. what must I do? I appreciate your help.

Asked by nasser00100 1 isonto elidlule

Last reply by jonzn4SUSE 1 isonto elidlule

How does resetting my account work with Firefox Sync.

So I forgot the password for my account, if I reset it, and therefore reset all of my bookmarks history etc, can I recover them by syncing again with my phone or is the a… (funda kabanzi)

So I forgot the password for my account, if I reset it, and therefore reset all of my bookmarks history etc, can I recover them by syncing again with my phone or is the account reset across devices?

Asked by steveman97 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

I can't recover my account

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached t… (funda kabanzi)

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached to it.

Asked by infamousdrew 2 emasontweni adlule

Last reply by Dropa 1 isonto elidlule

Passwords disappeared from sync account

For some reason my passwords went missing locally and when I went to sync them my account would not connect and the saved password was missing. So I went through the pass… (funda kabanzi)

For some reason my passwords went missing locally and when I went to sync them my account would not connect and the saved password was missing. So I went through the password reset process to sign into my sync account and when I resigned into it to sync, there was no passwords on the account.

Is there any backup performed by mozilla or any other way to get like a backup of the online account passwords somehow. My local logins.json files are corrupt so I cant use them.

This is extremely disappointing if they cant be retrieved.

Asked by georgek3 1 isonto elidlule

Last reply by Seburo 1 isonto elidlule

Need one Firefox profile (sync) for home and one for work. Two different Pc's

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I acci… (funda kabanzi)

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I accidentally logged into Firefox at work and it merged my bookmarks from my home PC. I logged out of Firefox on the work PC and removed the bookmarks that were imported from my home PC profile. I then tried to make a new account with my work email and login to sync on my work PC but it always says primary email needed and I'm stuck. I did go to about:profiles and add a work profile but that doesn't help me. I need to make a Firefox profile on my work PC with my work email address but the primary email thing gets me. Is there a way to do this with my current work PC bookmarks not lost? Thanks

Asked by Jimmy D 1 isonto elidlule

Last reply by FredMcD 1 isonto elidlule