Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Sync with IOS

I have been using Firefox for a long time without any problem. An update was loaded onto my laptop and now when I try to sign on through my iPhone when I go to menu, ther… (funda kabanzi)

I have been using Firefox for a long time without any problem. An update was loaded onto my laptop and now when I try to sign on through my iPhone when I go to menu, there is no selection to sign in. And as a result, I am pretty much dead in the water.

Asked by Bill Shallbetter 6 ezinsukwini ezidlule

Answered by Denys 5 ezinsukwini ezidlule

  • Kusonjululiwe

play games

I don't understand my screen comes up with Firefox then tells tells me to sign in with Mozillo I have no idea how to do that

Asked by Noelene Francis 2 emasontweni adlule

Answered by Denys 2 emasontweni adlule

  • Kusonjululiwe

My Firefox account is not working even though my password is correct

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't un… (funda kabanzi)

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't understand what I need to do next or where to write the required information.

Please guide me step-by-step so I can reactivate my account. I am using a mobile device.

Thank you for your help.

Asked by Raha Khan 1 inyanga edlule

Answered by Kiki 3 emasontweni adlule

  • Kusonjululiwe

Mozzila Determining Windows Version

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I a… (funda kabanzi)

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I am running. Maybe this is Relay for Windows versions LOL.

Has anybody else found this issue?

Asked by Oldneweng 2 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 2 izinyanga ezidlule

  • Kusonjululiwe

Signing in to iCould account.

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."… (funda kabanzi)

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."

Asked by John W Love Jr 2 izinyanga ezidlule

Answered by John W Love Jr 2 izinyanga ezidlule

  • Ikhiyiwe

I can’t access my Firefox account

Hello, My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but th… (funda kabanzi)

Hello,

My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but the email is working fine now — I’m currently receiving emails from Firefox.

I’m unable to log into the old account to resolve the issue or change the email. I have since created a new account (this one), but I would like to recover access to the original account if possible.

Could you please help me unlock it or advise on the next steps?

Thank you.

Asked by SuMo Bot 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

  • Kusonjululiwe

Login into m'y account fails on Windows but works on Android

Hello, Login into my firefox account works on Android but, with the same username and password, fails on Windows 11 with the error message " Something went wrong..." I wo… (funda kabanzi)

Hello, Login into my firefox account works on Android but, with the same username and password, fails on Windows 11 with the error message " Something went wrong..." I would appreciate getting your help to fix this issue. Thank you and regards.

Asked by SM 5 izinyanga ezidlule

Answered by Denys 5 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Logging in on second computer results in incorect password

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password sc… (funda kabanzi)

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password screen saying "Incorrect password" . I've reset the password a few times and still get the same behavior. Am I only allowed to have 1 device logged in at once? I know in the past I was able to have multiple computers logged in.

Asked by rob.brown 7 izinyanga ezidlule

Answered by rob.brown 7 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

can't sign into firefox after changing email

I changed my email on my Firefox account a while back. I've been able to sign in on other devices but on a new Windows Machine, I'm unable to sign in. I try to use the p… (funda kabanzi)

I changed my email on my Firefox account a while back. I've been able to sign in on other devices but on a new Windows Machine, I'm unable to sign in.

I try to use the primary email, and it prompts me to make a new account.

My old email brings up an account to sign into but then it asks me to use the primary email. Any help would be appreciated.

Asked by Soulzfordayz 8 izinyanga ezidlule

Answered by Soulzfordayz 7 izinyanga ezidlule