Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

my addons are gone after syncing

1. i have firefox on my pc, now i installed it on my laptop 2. synced to my account on laptop 3. the internet went out halfway through the syncing process (only 3 addons … (funda kabanzi)

1. i have firefox on my pc, now i installed it on my laptop 2. synced to my account on laptop 3. the internet went out halfway through the syncing process (only 3 addons or so installed and then it got stuck) so i closed my laptop and forgot about it 4. i opened firefox on my PC and the account synced 5. the addon bar flashed and all the addons except for 3 are now deleted (they are NOT disabled, they are completely gone from the addons page)

I don't remember the name of every addon i had installed but I need them back.

Asked by hypnosnyx2 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

Firefox sync not work with changed useragent

Hi, Firefox sync not work with changed useragent. I have changed useragent in (about:config): general.useragent.override Our company identify and block Firefox globaly in… (funda kabanzi)

Hi, Firefox sync not work with changed useragent. I have changed useragent in (about:config): general.useragent.override Our company identify and block Firefox globaly in proxy servers. Why? I don't know (maybee dificult globaly Firefox updating for non admin user).

I open Firefox sync and try login there, but I see only progress (wheel).

Asked by lukas24 1 isonto elidlule

  • Kusonjululiwe

I can't delete my Firefox account

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I d… (funda kabanzi)

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address.

Now I can't use my Outlook email address to create a new Firefox account either.

Asked by vivek95148 1 isonto elidlule

Answered by vivek95148 1 isonto elidlule

Primary Password

How can I sync my Firefox browser? It always asks for my Primary Password. I tried resetting my password, deleting/recreating my account, and I'm always asked for the "Pr… (funda kabanzi)

How can I sync my Firefox browser? It always asks for my Primary Password. I tried resetting my password, deleting/recreating my account, and I'm always asked for the "Primary Password". I can log into Firefox Accounts with my e-mail and known password, but I can't reach the sync option because I'm always asked for the "Primary Password", which seems to be out of sync with my Firefox Account.

Asked by osoriohj 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

  • Kusonjululiwe

sign in appears to failed on the Mac version

I was trying to use the sync function on my MacBook Pro. However, the browser does not seem to log in at all. In the top right menu, it still shows the "sign in" button, … (funda kabanzi)

I was trying to use the sync function on my MacBook Pro. However, the browser does not seem to log in at all. In the top right menu, it still shows the "sign in" button, instead of my email address. (see the attached pictures which I captured from my mac and a virtual machine running Firefox ESR on Debian. Another test on the flatpak version on the vertural machine apears to be normal.

Checks on account activities indicates the login histroy exsits, yet the syncing function remains unavailable.

the browser on the Mac is Version 102.0.1 (64-bit) which apears to be up to date the browser on the virtual machine is Version 91.11.0esr (64-bit)

information for the systems and machines can be found in the pictures attached.

Asked by Austin Foo 2 emasontweni adlule

Answered by Austin Foo 1 isonto elidlule

trouble signing in to the browser on MacBook Pro

I've been trying to sign in to my account on the browser, but I keep failing. Everytime I finish all the sign-in steps, the email notification sounds indicating that the… (funda kabanzi)

I've been trying to sign in to my account on the browser, but I keep failing. Everytime I finish all the sign-in steps, the email notification sounds indicating that the signin activity. However, the browser still asks my to sign in (see picture 1 in the attachment) I tried to sign-in on my virtural machine and its completely normal (so as on my android phone)

please see the attachments for the system and hardware information

Asked by Austin Foo 1 isonto elidlule

[Bug report] Not complete sync issue

I have discovered a bug in the Sync. While starting a fresh copy of the browser and signing into the Sync, the content that was earlier saved to the Sync server is not fu… (funda kabanzi)

I have discovered a bug in the Sync. While starting a fresh copy of the browser and signing into the Sync, the content that was earlier saved to the Sync server is not fully restored.

As example, I use the "Preferences".

Some settings, like for example: "network prefernces", "search", etc., instead of beeing restored from the Sync server, are set to the default values and need to become changed manually into the prefered values.

Asked by Mcgiwer 1 isonto elidlule

Last reply by Dropa 1 isonto elidlule

Install Firefox on new laptop

I cannot sync my new laptop to my computer and iPhone. I have tried for 3 days without any luck. Could someone PLEASE help me with this problem?? Thank you in advance - A… (funda kabanzi)

I cannot sync my new laptop to my computer and iPhone. I have tried for 3 days without any luck. Could someone PLEASE help me with this problem??

Thank you in advance - Adrienne

Asked by ridolfis 1 isonto elidlule

Last reply by Scott Wilson 1 isonto elidlule

PROBLEMAS CON MI CUENTA

Srs. Soporte de Mozilla accounts Dios los bendiga siempre. Tengo problemas hace tiempo con Firefox acounts hace aproximadamente un año, he seguido todos los pasos de camb… (funda kabanzi)

Srs. Soporte de Mozilla accounts Dios los bendiga siempre. Tengo problemas hace tiempo con Firefox acounts hace aproximadamente un año, he seguido todos los pasos de cambio de contraseña, cambio de cuenta principal, cambio en varios pasos, he hecho creo yo todas las recomendaciones y hasta este momento no me funciona. Razon por la que les agradezco en gran manera me ayuden de manera facil y sencilla a resolver este impase molestoso. Muchas gracias por su ayuda para solucionar este inconveniente de tanto tiempo

Asked by Bolmer 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Error 500

My Firefox browser has been running ok on my laptop with Win10. Tried to load Firefox on to my Android phone and pair. Phone pair is successful from the point of view o… (funda kabanzi)

My Firefox browser has been running ok on my laptop with Win10. Tried to load Firefox on to my Android phone and pair. Phone pair is successful from the point of view of the phone, but fails at the laptop due to Error 500. I have tried this several times, including disconnecting VPN. I don't want to go back to Chrome bloatware. I also note from searches that this is a long running problem that appears not to have been fixed! I am not tech savvy! Any advice please is welcome before I ditch Mozilla entirely

Asked by martyn.davidson 1 isonto elidlule

Lost Firefox Sync

Good day support. I lost my login info when i reinstalled firefox. Now i cant retrieve any of my data. Is there anyway to check and see what profiles is registered to me.… (funda kabanzi)

Good day support.

I lost my login info when i reinstalled firefox. Now i cant retrieve any of my data. Is there anyway to check and see what profiles is registered to me. I tried two of my main emails but it doesnt give me my info. There is about 10 years worth of passwords on there and im going to be fcked if i cant get them back.

Hope you can assist, Thank you.

Asked by mariuscordier0420 2 emasontweni adlule

Last reply by Dropa 2 emasontweni adlule

Sea Monkey email with FF browser

I had this issue and corrected it for my account, but a friend has the same problem and I forgot the fix - yes, I'm an old man! How do I eliminate the Sea Monkey browser … (funda kabanzi)

I had this issue and corrected it for my account, but a friend has the same problem and I forgot the fix - yes, I'm an old man!

How do I eliminate the Sea Monkey browser as default in Sea Monkey mail? I want to clink a link in the email and had have it open in / with FF.

THANKS Steve

Asked by skram1 2 emasontweni adlule

Last reply by skram1 2 emasontweni adlule

Finding primary email address

Hello, I'm trying to find out what email I had previously setup as my primary email for Firefox sync. I went to sign in with an email that apparently is a "secondary emai… (funda kabanzi)

Hello,

I'm trying to find out what email I had previously setup as my primary email for Firefox sync. I went to sign in with an email that apparently is a "secondary email" and it says I need to sign in with the primary account. Out of the 4 email address that I have ever used, none of them (even after creating new firefox accounts with) say or show that they are the "primary account" attached to this "secondary account" I am trying to use.

I only want to use my email that it keeps saying I need to sign into my "primary account first in order to use that email" to be completely honest I don't ever remember setting this email up as a secondary for any of my Firefox accounts.

What are my options here can I really not find out the email address of this "primary account" so I can use it to remove it as "primary"??

Asked by Dan 2 emasontweni adlule

Last reply by Dropa 2 emasontweni adlule

Restore Firefox account in new device

Hi, my laptop died and cannot access to it anymore. I got a new laptop and installed Firefox. I tried several passwords but could not remember the correct one so I change… (funda kabanzi)

Hi, my laptop died and cannot access to it anymore. I got a new laptop and installed Firefox. I tried several passwords but could not remember the correct one so I changed it. When logged in, I found my account empty. How do I restore my data? I search in Firefox website and seems that to restore I need to access in my old computer with the new password, but my old laptop does not even turn on anymore. Please help

Asked by marta.giaretton 2 emasontweni adlule

Last reply by Paul 2 emasontweni adlule

Firefox time is not in sync in my Macbook

Team, My firefox time is not sync with my system time. Can you suggest what can be done here. Current time is 10:12AM but whenever new mail is coming the time is showing… (funda kabanzi)

Team, My firefox time is not sync with my system time. Can you suggest what can be done here. Current time is 10:12AM but whenever new mail is coming the time is showing something different.

Regards, Manish Kumar

Asked by Manish Rai 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

data sync empty

After the update I found that passwords were deleted and browsing history in a way that tried all the solutions did not work. To find these synced files? And how do I get… (funda kabanzi)

After the update I found that passwords were deleted and browsing history in a way that tried all the solutions did not work. To find these synced files? And how do I get it back to the Browser? The sync list is currently empty.

Asked by jofiisex 2 emasontweni adlule

Last reply by jofiisex 2 emasontweni adlule