I-Firefox Community Forum

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M1

In a Firefox window, the left-most pane shows Homepage on top followed by a list of recent open websites. In my current window for example, below the home page heading I have Log in/Sign up/Mozilla Support then Get Support| Mozilla Support followed by +New Tab. There is nothing special about the particular configuration. I mention the exact configuration for orientation. My problem, for the example I am describing, is the existence of a popup that is in a separate bubble window that states Get Support|Mozilla Support on the first line and support.mozilla.org in the second. Popups like this one always appear. They are driving me crazy because they persist when some new window is moved over the Firefox window. That is, they always come to the front of a stack of windows. They often cover some clickable list in another application. I'm working with the latest MAC OS on a Macbook Pro. I have tried the usual advice to turn off popups in the FireFox settings. This toggle has no effect on these popup windows. Is there a way to turn them off!

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpages that'll take any email address. I cannot delete these. I've tried shift-delete. These email addresses cannot be accessed via Firefox preferences: autofill screens do not list email addresses but only the physical addresses that I've saved.

(And then, of course, the minute you submit any email to the NYTimes it immediately creates an "account" and starts sending you subscription offers.)

Using Firefox on Mac (iOS 15.6.1) - restarted Firefox for updates and it's deleted ALL my bookmarks - what the hell? Everything gone from the toolbar, but I can still see them on my phone?

(This is the last straw of a string of bad experiences with Firefox - I think I'm switching to Chrome if there's no easy solution!)

Recently, whenever i have to quit firefox, my tabs have all disappeared upon opening. I have tried all the suggestions in the Mozilla help and nothing seems to work. This used to happen from time to time which was frustrating but now it happens every time I need to quit firefox. "Recently closed tabs" and "recently closed windows" are greyed out when I try to use that. and there is nothing in "restore previous history". Thank you for your help.

Please tell me how to disable adblocker for a site. I am trying to read my local newspaper and I cannot access it due to this issue. I've googled it and cannot find the answer. Please Help!!!

Reader view doesn't work on many Lifehacker pages/articles. Can something be done to make it work on those pages? Here's an example:

https://lifehacker.com/tech/the-fbi-is-targeting-popular-anti-paywall-site-archiveis?test_uuid=02DN02BmbRCcASIX6xMQtY9&test_variant=B

when i try go log in on certain sites i keep getting a message asking for a fingerprint my computer doesn't have a finger print and i have no clue what it is asking for.

Hello!

I use a VPN when I access the web and I recently updated my OS (Mac OS Tahoe). I updated Firefox and now DNS over HTTPS (DoH) is enabled in Firefox. When I have my VPN enabled, I cannot access the web, there is some problem with DNS resolution. I have changed my Firefox DoH settings to Standard (I have also used Strict) and have typically been unable to resolve web URLs correctly. There have been a few times that I have been able to use 'Standard' DoH strictness / settings and also use the VPN successfully at the same time, but typically when I have the VPN enabled Firefox cannot access whichever 'mozilla.cloudflare' address it is attempting to use for DNS resolution.

The VPN vendor suggested always using the VPN's DNS resolver. I have done this and I still have the same problem. What should I do to ensure that I have secure DNS and can successfully use a VPN?

Thank you.

I was interested in seeing how the profiles worked so I clicked yes to creating one, but once I set another one up I realised I would have to use a separate Mozilla account on it and I would prefer to keep everything on one browser and account. I tried to delete the profiles but it said it would delete all my bookmarks and data, is there any other way to hit undo or something and go back to the way it was before (without profiles)?

EVERY TIME Firefox updates or the computer shuts down, it loses my bookmarks. I check the box next to Bookmarks in Sync, and the second I hit "sync now" the checked box disappears and the bookmarks do not sync. Friggin annoying. I'm not a programmer so I'm hoping for a user-friendly solution. Thanks!

I am having the same problem as this fixed one, a year later: https://support.mozilla.org/en-US/questions/1468647 As soon as I try to connect to an account via Google, or go to Gmail/Docs/Drive/Classroom, I'm always taken to a “Clear cache and delete cookies” page. So I followed the instructions on the page, deleted all my data and saved cookies from Firefox and even tried to reinstall Firefox completely, but nothing changed, I'm always redirected to this page. Logging in when in incognito mode works fine though.

Firefox version 144.0.2 MacOS Ventura 13.0 Language: French (FR)

Hi,

I am on a Mac OS 15.6.1 -- 24GB of RAM. I have noticed multiple page hangs -- request to stop with AWS web console. To the point, that I have gone back to Chrome where I do NOT have these hangs. So, I suspect something has changed, but it makes the FF browser unusable. Something you should look at at. Happy to help if I can, but my time is limited.

Best, Harold