Hi, After several issues with firefox not opening or loading websites properly, I attempted to do a clear reinstall of firefox. However upon installing I get the followin… (funda kabanzi)
Hi, After several issues with firefox not opening or loading websites properly, I attempted to do a clear reinstall of firefox. However upon installing I get the following series of issues which prevent firefox from working all together.
Upon starting up Firefox automatically opens the profile manager. On first attempt the "Create Profile Wizard" would not function all together. After manually adding the "Mozilla" and "Firefox" folders to %appdata% it will now open, however the following issues occur regardless of any attempt made on my behalf.
If attempting to save a new profile to the default location the following error occurs
Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 239" data: no]
If attempting to save a new profile to a different location the following error occurs when trying to either start up OR quit firefox
An unexpected error has prevented your changes from being saved.
After a times.json file is created
I have tried running in administrator mode, safe mode, everything I could possibly think of, and at this point I am convinced I will never be able to use firefox again despite having loved the browser for over a decade Attempting to find help through the knowledge base has completely failed