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Firefox Crashes Every Time When Opened

Hi. For the past few days, Firefox crashes every time it is opened. Please advise how I resolve this issue. Thanks very much. AdapterDeviceID: 0x1616 AdapterDriverVersio… (funda kabanzi)

Hi. For the past few days, Firefox crashes every time it is opened. Please advise how I resolve this issue. Thanks very much.


AdapterDeviceID: 0x1616 AdapterDriverVersion: 20.19.15.4549 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:19.0.0,default-theme%40mozilla.org:1.1,google%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1 AvailablePageFile: 6019948544 AvailablePhysicalMemory: 1241309184 AvailableVirtualMemory: 138531290202112 BIOS_Manufacturer: Insyde BreakpadReserveAddress: 2295517675520 BreakpadReserveSize: 83886080 BuildID: 20210222142601 CPUMicrocodeVersion: 0x2b ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1614172847 DOMIPCEnabled: 1 ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,network.cookie.sameSite.laxByDefault,network.cookie.sameSite.noneRequiresSecure,network.cookie.sameSite.schemeful,layout.css.constructable-stylesheets.enabled,layout.css.focus-visible.enabled,layout.css.grid-template-masonry-value.enabled,devtools.inspector.color-scheme-simulation.enabled,devtools.inspector.compatibility.enabled,devtools.webconsole.input.context,devtools.debugger.features.windowless-service-workers,fission.autostart,network.http.http3.enabled,image.avif.enabled,media.videocontrols.picture-in-picture.allow-multiple,print.tab_modal.enabled,dom.input_events.beforeinput.enabled,dom.forms.inputmode,network.preload,dom.webgpu.enabled,privacy.webrtc.globalMuteToggles FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 2 GPUProcessStatus: Destroyed GraphicsCriticalError: |[0]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.502) |[1]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.502) |[2][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.662) |[3][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.662) |[4][GFX1-]: GPU process disabled after 2 attempts (t=456.282) |[5]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[6]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[7][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[8][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[9]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[10][GFX1-]: Compositors might be mixed (5,1) (t=456.442) InstallTime: 1614171546 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Windows":["DWrite.dll","kernel32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 504 StartupCrash: 0 StartupTime: 1614172771 SystemMemoryUsePercentage: 70 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210222142601","version":"86.0","vendor":"Mozilla","displayVersion":"86.0","platformVersion":"86.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":4011,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":1995,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2020,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-MY","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":1379},"hdd":{"binary":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"},"profile":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"},"system":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics 5500","vendorID":"0x8086","deviceID":"0x1616","subsysID":"00000000","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"20.19.15.4549","driverDate":"11-10-2016","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","hwCompositing":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE"},"gpuProcess":{"status":"failed"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable:FEATURE_FAILURE_GPU_PROCESS_DISABLED"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"denied"},"openglCompositing":{"status":"unused"},"omtp":{"status":"available"},"advancedLayers":{"status":"blocked:FEATURE_BLOCKED_BY_WEBRENDER_USAGE"},"d3d11":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE"},"d2d":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["Avira Antivirus"],"antispyware":null,"firewall":["COMODO Firewall","Windows Firewall"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-MY","en-US"],"regionalPrefsLocales":["en-MY"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"MY","browser.search.widget.inNavBar":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","experiment":"%2528not%2Bset%2529","medium":"referral","source":"www.bing.com","ua":"edge","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18682,"firstUseDate":18682},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"webcompat@mozilla.org":{"version":"19.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system color scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"1.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18682,"updateDay":18682},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1683348-rollout-tab-modal-print-ui-roll-out-release-84-85":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"2530f6bf-b7ac-45ba-81a8-cf4cf648f427"},"bug-1691496-pref-activity-stream-pocket-new-tab-logged-out-save-on-release-86-86":{"branch":"variant_c","type":"normandy-exp","enrollmentId":"ec36a765-bd09-4bce-a8d5-5a3f11d2d336"}}} ThreadIdNameMapping: 11076:"IPC I/O Parent",1756:"Timer",12032:"Link Monitor #1",11280:"Socket Thread",11720:"Permission",10164:"JS Watchdog",10916:"JS Helper",8632:"JS Helper",6048:"JS Helper",7796:"JS Helper",12260:"IPC Launch",7140:"WindowsVsyncThread",6028:"Compositor",10996:"ImageIO",10404:"IPDL Background",7312:"TRR Background",2336:"Cache2 I/O",8656:"Cookie",3888:"Worker Launcher",12124:"DOM Worker",8060:"QuotaManager IO",10848:"IndexedDB #1",5404:"StyleThread#1",8200:"StyleThread#0",9064:"StyleThread#2",4696:"ImageBridgeChld",10464:"GMPThread",8536:"ProcessHangMon",7716:"TaskController Thread #0",9404:"TaskController Thread #1",8996:"TaskController Thread #2",10780:"Untrusted Modules",8124:"BackgroundThreadPool #2",11904:"ProxyResolution",6300:"Cache I/O",2972:"BgIOThreadPool #1",8688:"DNS Resolver #1",11156:"DNS Resolver #2",3860:"HTML5 Parser",11408:"mozStorage #1",7808:"DNS Resolver #3",932:"mozStorage #2",11112:"mozStorage #3",11104:"DOM Worker",2936:"localStorage DB",7712:"localStorage DB",2212:"SSL Cert #1",6484:"StreamTrans #5",11244:"URL Classifier",11296:"StreamTrans #6",10928:"COM MTA",7344:"IndexedDB #6",228:"StreamTrans #7",9732:"mozStorage #4",11776:"DOM Worker",5988:"StreamTrans #8",12152:"SaveScripts",12072:"PlayEventSound", Throttleable: 1 TotalPageFile: 9574559744 TotalPhysicalMemory: 4205850624 TotalVirtualMemory: 140737488224256 URL: about:crashes UptimeTS: 754.25227 Vendor: Mozilla Version: 86.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by avxtp 4 ezinsukwini ezidlule

Last reply by FredMcD 9 amahora adlule

Strange behaviour when copying images on Mac

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first t… (funda kabanzi)

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first time I can recall having an issue that I can't find already written up and solved. Hence, this post.]

I've been having some odd issues with Firefox (85.0.2 64-bit) on my Intel Mac (Big Sur 11.2.1) for the past few months, and this morning decided to dig in deeper.

The backstory: When I’ve wanted to copy and image and paste it into Apple Messages, the images sometimes don’t send because Messages doesn’t support TIFF, WEBP, or PNG formats when sending to someone who doesn’t have an iMessage account (aka using standard MMS like to Android phones). So, I then have to convert the failed image to JPG, delete the failed message, and drag the saved JPG image file into Messages and can then resend it.

The issue: Today, I discovered that when I copy a JPG image from Firefox, and paste it into Apple messages, it seems that it doesn’t send because it appears to be either copied or pasted as a different format than the original image?

To reproduce:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “View Image Info”
  3. Right-Click on the JPEG image and select “Copy Image”
  4. Paste into Messages to send to someone who doesn’t have an iMessage account
  5. Hit enter to send
  6. Wait a few seconds for failure
  7. Click on failure Info
  8. Right-Click on image and select Open
  9. Preview shows the file as TIFF not JPG

To simplify:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “Copy Image”
  3. Open Preview and select “New from Clipboard”
  4. Select “Tools -> Show Inspector”
  5. Preview shows the file as PNG not JPG

What I’ve tried: Copy & paste of same image from Firefox - Safe Mode fails - So, doubt it is something in my Firefox config Copy & paste of same image from Safari works - So, doubt it is something MacOS related However, copy & paste of same image from Chrome fails too - So, maybe it is something MacOS related?

Any suggestions on what to try next?

Asked by sck626 1 isonto elidlule

Last reply by cor-el 11 amahora adlule

Firefox Crashes on Launch

I am running Ubuntu 20.04.2 LTS. I wasn't having any issues with Firefox until it crashed unexpectedly and showed the Mozilla Crash Reporter. Now I can't launch Firefox a… (funda kabanzi)

I am running Ubuntu 20.04.2 LTS. I wasn't having any issues with Firefox until it crashed unexpectedly and showed the Mozilla Crash Reporter. Now I can't launch Firefox and only receive the Crash Reporter. I have tried uninstalling and reinstalling Firefox from the command line. If I attempt to uninstall Firefox from the Ubuntu Software GUI, I get an error that it can not be uninstalled because of unmet dependencies (although it doesn't list any missing dependencies). I have submitted a crash report with Crash ID: bp-fe22d740-064d-4990-a5ee-13c080210227.

Thank you for any help you may be able to offer.

Asked by zalexander333 15 amahora adlule

Last reply by cor-el 11 amahora adlule

On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (funda kabanzi)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Asked by Big Daddy 16 amahora adlule

Last reply by jscher2000 13 amahora adlule

Recover previously open windows/tabs from FireFox profile backup

I'm having a similar problem to other posts I've seen here at support.mozilla.org, but not exactly the same, and none of the solutions are working for me. I was using my … (funda kabanzi)

I'm having a similar problem to other posts I've seen here at support.mozilla.org, but not exactly the same, and none of the solutions are working for me.

I was using my Firefox ("FF") for Mac v77.0.1 with many tabs across 3 windows (as I've done for years). I Quit FF, shutdown Mac, and when I restarted Mac and FF, the windows and tabs did not reopen (as opposed to always reopening just fine, for years and years).

I looked under the History menu, and the missing windows and tabs did NOT list in the Recently Closed Tabs or Recently Closed Windows, BUT it DID list tabs and windows that I HAD recently closed.

I went ahead and selected Restore All Tabs and Restore All Windows, hoping that maybe it'd somehow open my last opened windows/tabs, but not only did that not happen, but it didn't even open the actually recently closed tabs/windows it had listed. Then, the History drop down menu just greyed out the Recently Closed Tabs and Recently Closed Windows options under History.

NOTE: It might be best to next skip down to MY Reply to this post (solution??), and then up to my Update/Edit (down below), before continuing right here to read my efforts to solve this!

Luckily, I had just backed up my Mac right before shutdown, so I grabbed the sessionstore.jsonlz4 file from most recent backup, Scrounged it at https://www.jeffersonscher.com/ffu/scrounger.html, which produced an HTML that lists all the windows/tabs that I had open (including the Back-Forward History) before Quitting FF & Shutting Down Mac.

Then I followed these instructions I've seen many places: 1. quit FF 2. rename sessionstore.jsonlzr in my FF Profile to sessionstoreOLD.jsonlzr 3. copy sessionstore.jsonlzr (and next recovery.jsonlz, and next previous.jsonlzr) from my Mac backup 4. paste sessionstore.jsonlzr into the FF Profile on Mac (or paste recovery.jsonlzr or previous.jsonlzr, renaming them sessionstore.jsonlzr once pasted there) 5. open FF

Once I did those steps 1-5, it did NOT open any of my windows/tabs from previous session.

I even tried renaming my whole FF Profile from 2d7si5hi.default to 2d7si5hiOLD.default, and then copying the FF profile backup and pasting into Mac next to the old FF Profile. Once reopening FF, still no previous windows/tabs.

I even tried Trashing FF Profile 2d7si5hiOLD.default, before pasting in FF Profile from backup. Once reopening FF, still no previous windows/tabs.

I then did all the above with even older backups (from about 2 weeks ago). In THIS case, ONLY ONE of the 3 windows opens with lots of tabs (but not the other 2 windows of tabs).

I then updated my FF to v78.7.0esr, and went through ALLLLLL the above steps again, and the results were the same (unsuccessful).

I then tried creating a new FF profile, copying ALL contents from most recent FF profile backup and pasting into the new FF profile (per jscher2000's instructions - but without having done the Refresh FF - at https://support.mozilla.org/en-US/questions/1136981) .... again, none of the previous windows/tabs showed up.

SO - anyone know how to get my FF to show all the windows/tabs that ARE present in my sessionstore.jsonlzr backups? Am I missing some step(s)??

By the way, in both FF v77.0.1 and v78.7.0esr, this glitchiness is also happening:

  • FF Preferences won't open
  • Help > Troubleshooting Information won't open (except for SOMEtimes if I already have a new Window open)

Thanks much!!

UPDATE/EDIT!: Whoa. Weird. I just happened to accidentally toggle to my Mac Dashboard (which I rarely use), and underplayed beneath the Dashboard Widgets were THE THREE MISSING FF WINDOWS OF TABS - which I could toggle between there at the Dashboard. I toggled back from Dashboard to Desktop, closed the FF that was open and NOT showing the windows/tabs, then toggled back to Dashboard, and the FF windows/tabs were no longer there. THEN, I reopened FF, again no windows/tabs, but then a toggle back to Dashboard - and boom, there they are! Say what?? OKAY - so FF is accessing/seeing the windows/tabs, just not displaying them within FF, but, instead, as standalone items behind Widgets on the Dashboard. Does this give anybody any insight on what's going on and how to fix it (way above my head!)?

Asked by ted939 3 emasontweni adlule

Last reply by jscher2000 14 amahora adlule

Reset the default language and search engine at each update

Hello, at each firefox update, on each session of my PC, under ubuntu 20.04, the language is reset (in English) and the default search engine changes (I use Qwant). Do ot… (funda kabanzi)

Hello, at each firefox update, on each session of my PC, under ubuntu 20.04, the language is reset (in English) and the default search engine changes (I use Qwant). Do others have the same problem?

Bonjour, à chaque mise à jour de firefox, sur chaque session de mon PC, sous ubuntu 20.04, la langue se réinitialise (en anglais) et le moteur de recherche par défaut change (j'utilise Qwant). D'autres on-ils le même problème ?

Asked by Jean-Luc 15 amahora adlule

Last reply by cor-el 14 amahora adlule

Games and videos jerk horribly

Hello, since the last Firefox update I can hardly watch short videos or play games smoothly at Gameduell. It has always been jerky, but now it has become very, very bad. … (funda kabanzi)

Hello, since the last Firefox update I can hardly watch short videos or play games smoothly at Gameduell. It has always been jerky, but now it has become very, very bad. In addition, Firefox often hangs or crashes. What should I do? Thanks for your help. Greetings from Heide

Asked by Heide 2 ezinsukwini ezidlule

Last reply by TyDraniu 1 usuku oludlule

After an Update I get white screens only

I did an Update to Firefox 86 and the Webbrowser crashed. Since then I'm not able to open any page. I reinstalled several times including deleting all folders and all rec… (funda kabanzi)

I did an Update to Firefox 86 and the Webbrowser crashed. Since then I'm not able to open any page. I reinstalled several times including deleting all folders and all records in Regestry I found. All what I can find is the following: Starter Process is deactivated after error. All details out of Error Report see in Troubleshooting Information

Asked by kar16 1 usuku oludlule

Last reply by FredMcD 21 amahora adlule

videos not loading

Question for community. Here in Seattle KOMO is the local ABC affiliate. Since the last Firefox upgrade videos like the one I am offerring here from their site will not… (funda kabanzi)

Question for community. Here in Seattle KOMO is the local ABC affiliate. Since the last Firefox upgrade videos like the one I am offerring here from their site will not load and I end up having to go to another browser. Even in safe mode videos will not load? Any thoughts?


https://komonews.com/weather/scotts-weather-blog/convergence-zone-puts-on-a-show-for-seattle

Asked by codetalker 4 ezinsukwini ezidlule

Last reply by TyDraniu 1 usuku oludlule

Firefox 85 stalling/hanging (not sure or proper term) on new Mac Mini with M1 processor running OS 11.12.1 after waking from sleep

I recently bought a new mac mini. it is running os 11.12.1 and is the new mac M1 chip. I downloaded the latest version of firefox, 85.0.2 It seems to work great..... but … (funda kabanzi)

I recently bought a new mac mini. it is running os 11.12.1 and is the new mac M1 chip. I downloaded the latest version of firefox, 85.0.2 It seems to work great..... but after a few days i have noticed that when i first wake up the computer in the morning AND after i wake it up after it's gone to sleep during the day the browser doesn't work correctly. Trackpad won't scroll. Typing won't type. Clicking on a tab dosen't open the tab..... UNTIL i click on another window of the browser, then when i go back to the first window it has opened the tab i clicked on. Very odd. If i quit firefox and open it again it works. But this is not ideal.

Anyone else experiencing this? Anyone have a solution??

Thanks, Miranda

Asked by fiberfriendsfelt 1 isonto elidlule

Last reply by Martin 1 usuku oludlule

Webcam not showing up in Firefox

When trying to use Google meet, Firefox asks for permission to use the mic from my webcam (Logitech Pro9000) but not video. The only video option shown for permissions i… (funda kabanzi)

When trying to use Google meet, Firefox asks for permission to use the mic from my webcam (Logitech Pro9000) but not video. The only video option shown for permissions is my NDI source. The Logitech is nowhere to be found in the pull-down. Works fine in Edge, Windows Camera, etc.

Asked by rjwerth 3 ezinsukwini ezidlule

Last reply by jonzn4SUSE 2 ezinsukwini ezidlule

Firefox 86 is borderline unusable on my computer

This has been an issue of mine for the past few days and I can't find a fix. I've tried to troubleshoot it and I've repeatedly reinstalled Firefox several times. The appl… (funda kabanzi)

This has been an issue of mine for the past few days and I can't find a fix. I've tried to troubleshoot it and I've repeatedly reinstalled Firefox several times. The application either:

a. Doesn't open at all after I click the icon b. Freezes, refuses to register inputs and/or crashes c. Works temporarily, eventually turns into part B

My OS is Windows 10 and I want Firefox to be my default browser but it's not running properly at all on my computer. I have sent multiple crash reports because of this. Does anyone know what the problem could be? This has never happened to me before.

Asked by thejerseynative 2 ezinsukwini ezidlule

Last reply by FredMcD 2 ezinsukwini ezidlule

Growing tired of having to refresh pages to see some content

I'm going to say that for the last 3 versions of Firefox, I've had issues with many pages not loading images, not displaying the most current data, and every once in a lo… (funda kabanzi)

I'm going to say that for the last 3 versions of Firefox, I've had issues with many pages not loading images, not displaying the most current data, and every once in a long while (very infrequent) a page will just fail to completely load and I'll have to hit refresh so the wheels on the bus keep spinning.

Pages I have issues with: Yahoo Yahoo News Facebook CNN

The not loading images is the most frequent issue. Sometimes I'll need to reload a page a couple of times to see a pic. This is NOT on pages I have cached, but rather new pages I'm visiting.

The issue of not seeing new content is especially clear when approving new members or posts to a group within Facebook. This is a very regular occurance.

I just recently reloaded my computer from scratch (Mid Feb 2021), and this did NOT alleviate the issue, but rather it continued unabated.

The loading image issue looks like this.

https://www.yahoo.com/gma/jamie-spears-lawyer-speaks-britney-123134221.html

Asked by S.C.Estes 2 ezinsukwini ezidlule

Last reply by user3592526 2 ezinsukwini ezidlule

Firefox occasionally crashes

Hey, on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years with… (funda kabanzi)

Hey,

on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years without any issues. It's pretty random but usually happens at least once a day, usually shortly after startup or wakeup from hibernate mode. A while ago it used to even crash back to back twice in a row meaning after I reopened it, it immediately closed again and only worked after I selected to restore the previous session after the 2nd reopen. Nothing is registered under about:crashes and I don't see any errors in the system event log.

I already tried to disable hardware acceleration and reinstalled FF completely without any addons besides a different adblocker. I cannot really reproduce the crash in safe-mode but don't really want to browse the web for possibly hours without an adblocker.

Any ideas what this could be or what else I could try? Maybe downgrade to a previous version?

Asked by banshee999 3 ezinsukwini ezidlule

Last reply by FredMcD 2 ezinsukwini ezidlule

"Firefox prevented this page from automatically redirecting to another page."

Only in Gmail, if I click on an item I get a new window that says, "Firefox prevented this page from automatically redirecting to another page." Then there's an "allow" b… (funda kabanzi)

Only in Gmail, if I click on an item I get a new window that says, "Firefox prevented this page from automatically redirecting to another page." Then there's an "allow" button at the right side.

How do I stop this from happening? It's getting extremely annoying.

Thank so much!!

Asked by Dave 3 ezinsukwini ezidlule

Last reply by jscher2000 2 ezinsukwini ezidlule

Ken Burns effect does not run smooth

Hi, I'm using a Ken Burns effect for my website. Usually the animation used to run smoothly as it should. However, since a few weeks, the animation runs very rough. Plea… (funda kabanzi)

Hi,

I'm using a Ken Burns effect for my website. Usually the animation used to run smoothly as it should.

However, since a few weeks, the animation runs very rough. Please have a look for yourself:

http://www.gut-dietersberg.de/

Interestingly, other browsers such as Edge or Chrome do NOT have this problem.

What's wrong with Firefox in that matter?

Thanks for your help!

Asked by josef.eibauer 3 ezinsukwini ezidlule

Last reply by jscher2000 2 ezinsukwini ezidlule