• Kusonjululiwe

Cannot Turn off bookmark alphasort

Since a recent Firefox update, Firefox has alpha-sorted my bookmarks automatically and I cannot turn this new feature off - this is annoying! I want to custom organise th… (funda kabanzi)

Since a recent Firefox update, Firefox has alpha-sorted my bookmarks automatically and I cannot turn this new feature off - this is annoying!

I want to custom organise the order of my bookmarks - NOT by alpha-sorting.

The 'sort by name' menu option does not have a counter option - ie 'DO NOT sort bookmarks'

So how do I turn off book mark sorting ???

Asked by bloodline1 3 ezinsukwini ezidlule

Answered by cor-el 1 usuku oludlule

  • Kusonjululiwe

YouTube Not Working Correctly

I started having problems with YouTube recently and I think it is a Firefox issue. I am running version 82.0.3 (64-bit) and when I log into YouTube, the Home page is not … (funda kabanzi)

I started having problems with YouTube recently and I think it is a Firefox issue.

I am running version 82.0.3 (64-bit) and when I log into YouTube, the Home page is not displaying all the content.

I have attached severl screenshots and you can see the problem as follows:

Image Sign In 1 shows the YouTube home page before signing in. Image Sign In 2 shows the YouTube home page after I have signed in using my Google account and you can see at the top right of the screen that my Google Account avatar (Darth) is showing. However, a lot of the content, e.g. Watch Later, Classics and My Subscriptions which are user related are all missing and if you compare this image to Image Sign In Chrome you can see that Chrome is showing everything and works correctly.

I tried this on Edge as well and it works all okay, the same as Chrome, so that is why I think there is an issue with Firefox.

Also, on the left side in the middle in Image Sign In 1 and Image Sign In 2 you can see a blue Sign In box with the words "Sign in to like videos, comment and subscribe." If you select this option you get an error which is in Image YouTube Sign In Error so I don't know if this is related to my problem but I thought it may help highlight what the problem is.

Any confirmation that it's a Firefox issue or any solutions to what is causing it would be appreciated.

Thanks.

Asked by Hawkeye 2 emasontweni adlule

Answered by Hawkeye 2 amahora adlule

  • Kusonjululiwe

Firefox Lockwise doesn't show "Import from file" or "Import from another browser" options

Hi! I'm trying to import my passwords from Chrome and I can't because there isn't the option, like it is described in this tutorial. https://support.mozilla.org/en-US/kb/… (funda kabanzi)

Hi! I'm trying to import my passwords from Chrome and I can't because there isn't the option, like it is described in this tutorial. https://support.mozilla.org/en-US/kb/import-login-data-file

What can I do?

Asked by jjpv151088 18 amahora adlule

Answered by cor-el 16 amahora adlule

  • Kusonjululiwe

Synced Tabs disappeared - is there a way to restore?

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident… (funda kabanzi)

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident (as if out of a comedy movie - the roommate's cat knocked a full bowl of cereal onto the old laptop) effectively destroyed the old machine. Thankfully, Firefox Sync meant that everything I had been working on appeared when I got the new machine fully functional...until I logged on to Firefox this evening to find my Synced Tabs empty with just a "Want to see your tabs from other devices here? Connect Another Device" message.

The old device is toast...I don't know if it will even turn on again, much less function enough to sign into Firefox. Synced Tabs was also working just fine for a solid week until it just up and disappeared. Is there some way to restore these? I know it's my fault for relying/expecting Sync to always be there and not backing up the links I had open immediately, and this is a mistake I won't make again...but I'd really love to not lose everything I had open.

Thank you very much in advance for any help or suggestions.

Asked by MBramnik 5 izinyanga ezidlule

Answered by Shashank Shekhar 5 izinyanga ezidlule

  • Kusonjululiwe

Favicons not updating in bookmarks

I have noticed that the favicons on a website are not being created when I bookmark a new site or when I use a previous bookmark, they are not updating. They are showing … (funda kabanzi)

I have noticed that the favicons on a website are not being created when I bookmark a new site or when I use a previous bookmark, they are not updating.

They are showing as a world globe when first created.

They used to always work so I can only assume that one of the Firefox updates has stopped this working so can someone provide any information to help get this fixed?

Thanks.

Asked by Hawkeye 3 izinyanga ezidlule

Answered by cor-el 19 amahora adlule

  • Kusonjululiwe

Automatic connection to my firefox account

Hi, Can I turn off the option to automatically sign in to my Firefox account as soon as I open the app? I would like to be asked for my password every time I open Firefox… (funda kabanzi)

Hi,

Can I turn off the option to automatically sign in to my Firefox account as soon as I open the app? I would like to be asked for my password every time I open Firefox, considering that all my passwords are accessible there.

Thanks a lot,

Antoine

Asked by gardavous 18 amahora adlule

Answered by cor-el 17 amahora adlule

  • Kusonjululiwe

Firefox Browser crashes

The browser crashes about every two or three days. I have enabled all four boxes in preferences (Priv & Sec settings) but the crash reporter does not appear. Is there… (funda kabanzi)

The browser crashes about every two or three days. I have enabled all four boxes in preferences (Priv & Sec settings) but the crash reporter does not appear. Is there anywhere in the Fedora Linux system where I can get some info about why this keep happening?

Asked by scmarshall999 2 emasontweni adlule

Answered by scmarshall999 18 amahora adlule

  • Kusonjululiwe

When I « Google » many of the results are not correctly displayed.

Hi, When I « Google » many of the results are not correctly displayed. See joined capture. The first two lines of many (not all) of the Google results are in overlapping… (funda kabanzi)

Hi, When I « Google » many of the results are not correctly displayed. See joined capture.

The first two lines of many (not all) of the Google results are in overlapping.

This happens for every search with google.

Thank you.

PC Windows 7. Firefox 83.0 (x64 fr).

Asked by jacques.naeye 1 usuku oludlule

Answered by FredMcD 1 usuku oludlule

  • Kusonjululiwe

Can't seem to recover my session

Hi, I always have dozens of tabs opened, if not hundreds. They have vanished. I’ve been trying to follow the topics on the matter, such as the one named ‘Session won't lo… (funda kabanzi)

Hi,

I always have dozens of tabs opened, if not hundreds. They have vanished. I’ve been trying to follow the topics on the matter, such as the one named ‘Session won't load’ (questions/1254740), to no avail.

Finally, this time I remembered not to close Firefox when I saw my tabs where suddenly missing. I’ve never seen the ‘Restore the previous session’ on the Firefox menu, and neither did I this time. Without closing the browser, I did a backup of the ‘sessionstore-backups’ folder. It contains:

‘previous.jsonlz4’, from 22/11/2020 17:42 ‘recovery.baklz4’, from 22/11/2020 18:57 ‘recovery.jsonlz4’ from 22/11/2020 18:58 ‘upgrade.jsonlz4-20201027185343’ from 31/10/2020 13:42 ‘upgrade.jsonlz4-20201108180448’ from 10/11/2020 15:05 ‘upgrade.jsonlz4-20201112153044’ from 22/11/2020 10:34

The one I need is ‘previous.jsonlz4’, since by 18:57 I’ve already lost my tabs. From the update backups I think I could also use the one from 22/11. In any case, I don’t understand what I am doing wrong so as to recover the ‘previous.jsonlz4’. This is what I’ve tried from different threads on my profile folder:

The ‘-backup’ and ‘OLD’ changes belong to different attempts

- Rename (on ‘sessionstore-backups’ folder) ‘recovery.jsonlz4’ and ‘recovery.baklz4’ to ‘recovery-backup.jsonlz4’ and ‘recovery-backup.baklz4’, and also tried with ‘recoveryOLD.jsonlz4’ and ‘recoveryOLD.baklz4’ - Rename ‘sessionstore-backups’ folder to ‘sessionstore-backupsOLD’ - Rename (on the main profile folder) ‘sessionstore.jsonlz4’ file to‘sessionstore-backup.jsonlz4’, and also tried with ‘sessionstoreOLD.jsonlz4’ - Copy/paste the ‘previous.jsonlz4’ file into the main profile folder. - Rename ‘previous.jsonlz4’ to ‘sessionstore.jsonlz4’

Nothing has worked. Once followed the steps, Firefox keeps opening my startup page. Note that it does not restore my previous session (that is, some tabs regarding this same subject), but my startup page, which means my attempts are having some effect, although not the desired one. I do have the ‘Restore previous session’ checkmarked in ‘Setting/General/Startup.

I also tried to replace ‘recovery.baklz4’ (on ‘sessionstore-backups’ folder) with ‘previous.jsonlz4’, from 22/11/2020 17:42, hoping to be prompted with the ‘Well, this is embarrassing’ + ’Restore’ window. I had no success.

I’ve been trying to recover my tabs for hour by now and don’t find what I am doing wrong. Why does Firefox refuse to load my ‘previous.jsonlz4’ file? Am I missing something? Maybe ‘previous.jsonlz4’ is corrupted or something? Should I try to use the ‘upgrade.jsonlz4-20201112153044’ from 22/11/2020 10:34 file? (Although I would lose some information)

Some people talk about a ‘History > Restore Previous Session’. I cannot find anything similar.

Thank you very much

Asked by delfion.815 1 isonto elidlule

Answered by jscher2000 1 isonto elidlule

  • Kusonjululiwe

Firefox not loading some content

I've recently noticed an issue with Firefox not loading some content for me. On one page it failed to load embedded videos, and when I contacted the site to alert them to… (funda kabanzi)

I've recently noticed an issue with Firefox not loading some content for me. On one page it failed to load embedded videos, and when I contacted the site to alert them to the problem they troubleshooted and the issue seemed to be with my browser. A second time, when trying to use Instagram scheduler Planoly, I discovered that none of the images of my feed would display in the program, and again when I contacted support they could find no issue at their end.

I have followed advice and: - cleared my cache and cookies - disabled extensions one by one - scanned my machine for malware.

Any advice would be much appreciated.

Asked by Linconclusive 1 usuku oludlule

Answered by cor-el 1 usuku oludlule

  • Kusonjululiwe

'recommended by pocket' option not visible in about:preferences#home, not in new tabs

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to ab… (funda kabanzi)

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to about:preferences#home the option simply is not present.

I created a new user login on my mac to access banking and other financials. This uses a separate Firefox profile (including new Firefox account sign-in and email), and the 'recomended by Pocket' panel is present.

The panel is present on new tabs opened for my normal Firefox account sign-in on my iOS (iPhone) Firefox install.

The about:config settings searching for 'pocket' appear to be the defaults, and match the settings in the financials account.

I have tried in 'safe mode' (add-ons disabled) and have done a Firefox 'refresh', however my add-ons (and presumably everything else) were restored when I signed back into my normal Firefox user account.

Hovering over the Pocket icon in the address bar displays 'save to Pocket', implying to me that it has signed me into Pocket. I've signed in at getpocket.com. New Firefox profiles without signing in do not show 'recommended by Pocket' in either new tabs or the about:preferences#home configuration page, but I expect the functionality requires being signed in to a Firefox account.

Help or suggestions much appreciated.

Asked by rob92 5 izinyanga ezidlule

Answered by Shashank Shekhar 5 izinyanga ezidlule

  • Kusonjululiwe

cannot log in to my Bank of Montreal online banking

cannot log in to my Bank of Montreal online banking!!! I've used Firefox for years, and for years I daily do my online banking. Now all of a sudden, without any warning I… (funda kabanzi)

cannot log in to my Bank of Montreal online banking!!!

I've used Firefox for years, and for years I daily do my online banking.

Now all of a sudden, without any warning I cannot log into my bank account. I've tried clearing history, etc. I've tried the about:config change...

I can log in fine with Microsoft Edge.

My wife uses Firefox and she can log into the bank. I suspect that is because Firefox has not updated on her computer.

This is maddening, to put it mildly.

Asked by jedasa 4 izinyanga ezidlule

Answered by FredMcD 4 izinyanga ezidlule

  • Ikhiyiwe

I have updated my O/S from Ubuntu 18.04 to 20.10. Nothing else. Now Firefox is nearly useless

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it. Originally I was using Ubuntu 18.04 LTS. I thought it woul… (funda kabanzi)

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it.

Originally I was using Ubuntu 18.04 LTS.

I thought it would be good to update to GG (20.10) though I did briefly try FF (20.04).

As the install was done on an existing 18.04 version things remained the same for programs, book marks, etc.

Ok, now the crunch: I USE Firefox ""A LOT"". When it loads, there are...... 8 x 6 windows of FireFox and each of those have anywhere from one to ""THIRTY"" tabs loading.

Believe me: ""It worked!!""

I could use it, also run other tasks as well - though a VM was pushing it with the RAM. But the entire machine worked.

Now, I am lucky if FireFox loads at all. Let alone let me browse.

When it loads some of the window's tops are flashing. A screen shot does not really show this. (I tried)

All that has changed is the O/S from 18.04 and Firefox from (what ever it was) to 83.0

I don't want this to be a finger pointing exercise between Mozilla and Ubuntu. I would prefer it is helpful to all.

What have I tried? I've tried starting FireFox with all addons disabled. Still happens.

I am going to try to remember to (next time) launch FireFox from a Terminal and pipe the output to a file to look for things.

The machine I am using has shown it is well up to being able to have this running. I have had it working for a few years like this.

This post is (for now) to establish there is a problem. I will post more information when I get it, rather than waiting to get it then post, as I feel there are a lot of people who have very similar problems and I want it known: ""You are not alone!""


Now a bit of extra stuff.

Other things which are weird: When I am watching stuff - youtube for example - the playback is/WAS jerky. I hadn't touched anything in the settings.

After digging around, I discovered that I had to turn ""OFF"" the hardware acceleration for the graphics. Question: How did it get turned on? (Semi rhetorical)

I have a lot of local pages I open with passwords. When I load them the CPU load goes through the roof and nearly invariably the program just exits. No crash report.

Which is a good 50% of how it happens. The other 50% is the machine just locks up and I have to power it down.

Asked by teeny_weeny 1 usuku oludlule

Last reply by Seburo 23 amahora adlule

  • Kusonjululiwe

Form auto fill has stopped working

Even though I'm in the UK I was previously able to use the form auto fill function by changing the extensions.formautofill.available preference from "detect" to "on" howe… (funda kabanzi)

Even though I'm in the UK I was previously able to use the form auto fill function by changing the extensions.formautofill.available preference from "detect" to "on" however I updated to Firefox 83.0 and it reverted to "detect" and I am now unable to save any changes to it becasue it has always reverted to "detect" when I restart Firefox.

Form auto fill is such a simple and useful function that really needs to be available, Chrome has had it working for years.

Asked by tim128 1 usuku oludlule

Answered by cor-el 1 usuku oludlule

  • Kusonjululiwe

Tabs Crashing on New Laptop

bp-b2807458-921f-40fb-8086-b06fa0201125 11/25/2020, 7:01 AM View bp-db55fcc3-4398-4416-a1a6-86c540201125 11/25/2020, 7:01 AM View bp-9c11b0c1-baa7-4f1c-9afb-2a28002… (funda kabanzi)

bp-b2807458-921f-40fb-8086-b06fa0201125 11/25/2020, 7:01 AM View bp-db55fcc3-4398-4416-a1a6-86c540201125 11/25/2020, 7:01 AM View bp-9c11b0c1-baa7-4f1c-9afb-2a2800201121 11/20/2020, 4:49 PM

Here is the crash info. Recently, usually when scrolling through sites, my tabs would crash unexpectedly. This is a brand-new laptop that I have had for a little over a week now. Any help would be greatly appreciated.

Crash Reason: EXCEPTION_ACCESS_VIOLATION_READ

Crash Address: 0xffffffffffffffff

Asked by XxPureToxinsxX 4 ezinsukwini ezidlule

Answered by FredMcD 4 ezinsukwini ezidlule

  • Kusonjululiwe

Lost all bookmarks after Firefox/Windows update!

Hello Community Do hope someone can help? Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call… (funda kabanzi)

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

Asked by Col 4 izinyanga ezidlule

Answered by Col 4 izinyanga ezidlule

  • Kusonjululiwe

Add-on's suddenly disappeared, are installed, unusable

How fix this. Have googled the problem and tried all proffered solutions. No change. Others seem to have had similar problem, mentioning certificates, but got no help fro… (funda kabanzi)

How fix this. Have googled the problem and tried all proffered solutions. No change. Others seem to have had similar problem, mentioning certificates, but got no help from Mozilla, that I saw. I have put the little jigsaw icon o the search bar, to no avail. Am deadended.

Asked by bill.bane1 1 usuku oludlule

Answered by FredMcD 1 usuku oludlule

  • Kusonjululiwe

Activating AOL from Firefox log in

Hi folks. I know this is an easy question for you has me baffled. My old computer (Windows-7) has Firefox configured to automatically start my AOL account. But.......I… (funda kabanzi)

Hi folks. I know this is an easy question for you has me baffled. My old computer (Windows-7) has Firefox configured to automatically start my AOL account. But.......I can't recall the settings to make my new PC (Windows 10-Pro) do the same thing. Any ideas/suggestions welcome. Thanks Crady Adams

Asked by RCACRADY 2 ezinsukwini ezidlule

Answered by FredMcD 2 ezinsukwini ezidlule

  • Kusonjululiwe

Fox News Reader Comments Section

Strangest quirk happened recently. When I scroll down a Fox News article to the reader's comments, half of the comments are embedded with question marks etc. that make t… (funda kabanzi)

Strangest quirk happened recently. When I scroll down a Fox News article to the reader's comments, half of the comments are embedded with question marks etc. that make them unreadable. Not the end of the world but a little bothersome. When I use Microsoft Edge or Explorer this problem does not occur so it must be the Firefox browser. I am running the most recent #83 Firefox browser. Thanks for any help.

Asked by procket52 1 usuku oludlule

Answered by FredMcD 1 usuku oludlule