I-Firefox Community Forum

Greetings Ya'll,

I have to apologize if this is a double post, but I came back to the forum, & wanted to see if there were any responses, but i could only find my post listed under "My Profile"/"My Questions".

My original post was made Dec. 19-2025

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Early this morning as I went to use the Firefox browser, on My Desktop, I got an update, & then firefox opened, somewhat.

The homepage did not fill in with favorites, suggestions, etc, and in fact all that did load was the Search bar, but not one of my usual website buttons. The "edit", "help", etc. buttons at the upper left hand corner did load, but that is all. Not one of the buttons work, nor can I close out the Firefox page, by tapping the "X" in the upper right hand corner.

The only way that I could close out the "Firefox Page" was by going through the "Control/Alt/Delete" & then "Signing Out", which would initiate a "Re-start". Once I signed in, I could return to the Desktop, where everything works.

I use Firefox as my Browser on my Android phone, & at this moment, I've not had any problems using Firefox on my Cell Phone.

The only way that I could get to the Mozilla Website was by using the Microsoft Edge Browser, which is not giving me any problems as far as accessing the Internet!

How can I correct this problem, & go back to the Firefox Browser?

My browser is not working as it should. Several sites do not work anymore and the browser keeps crashing. I'd like to refresh the browser, but the button is missing. I tried going to troubleshooting mode, but the button is not there either.

Not sure if uninstalling would do the same thing? Just not sure what is the best way to refresh. Thanks for any help!

In the Security Measures overview, under Manage Passwords, I see the following: 3 passwords may have been exposed through data breaches.

All 3 websites with data breaches belong to Facebook.

I permanently deleted all Facebook accounts more than 3 years ago.

Without Facebook accounts, I can't and don't need to change my passwords, right?

Thanks and regards

Stupid mistakes were made - I reinstallted windows and when I opened firefox I realized, that I did not know my password and also was not sure about the mailadress. I finally found an account with my mailadress but reset the password - it said that all data in the account will be deleted if I do that.

I got the old files recovered, but everytime I copy paste the old key4, login and cert file... nothing changes withing the browser. If I copy the whole old profile folder and exchange it with the new one and then I open firefox it just says "profile could not be found" and then firefox closes.

Is there any chance of recovering my old saved passwords or did I screw up entirely ?

Hi, I have a pinned a website that will not show its icon (it won't when unpinned either).

Using the latest FF, Edge will show an icon. Is there a way to refresh FF and make it refetch the correct icon?

Thanks

Photo of the icon I do get.

You can create custom prompts in about:config (search for browser.ml.chat.prompt), so you can use something like {"label":"Custom prompt","value":"%selection%"}. This %selection% is the text on the page that is currently selected. When you select something and click the chatbot popup button that appears and choose your custom prompt, it sends to the chatbot the string "<selection>the selected text</selection>". So instead of just returning the actual text, it adds the <selection> tag around it.

There are two problems with this: 1. it's ugly, and 2. the chatbot doesn't ignore it, sometimes changing the response because of the "<selected>" tag.

How to remove this tag so that what is sent is only the "the selected text" string with no tag?

Hi, I have over a hundred tabs that persist in reloading automatically even after I closed (deleted?) them one-by-one. My pc is low on memory, and this situation (the automatic reloading of my many unwanted tabs) is not helping matters any! I have already bookmarked most of them, and do not need them hanging around in my tabs window. How can I get rid of my unwanted tabs? I have already tried to clear all cookies and everything else I can clear, and that did not seem to help either. Anyone, please advise. Thanks.

Hello,

I have been using Firefox for many years and also have Bitdefender Security Premium running on my devices. Unfortunately, I am getting more and more messages like the following:

Function: Online threat protection

firefox.exe attempted to connect to ads.mozilla.org using an untrusted certificate. We blocked the connection because untrusted certificates are issued by unrecognised certification authorities.

However, I can confirm that Firefox and the add-ons are all up to date. But I also trust Bitdefender, as this message will not have come out of nowhere. What can I do to get everything working properly again? Thank you. Kind regards, NaIch

Translated with DeepL.com (free version)

Why is the assistant no longer available to firefox? why won't olde versions work with current versions of firefox.

trying to use firefox with Deltek Ajera, getting the error in the attached image

Tried to sign in two days ago and my formerly used password was rejected. Entered new password. Today, two days later the new password was rejected! What is the problem? How to fix it? I am really weary of not being able to contact a technical support person! If someone responds to this I don't know if I will be able to respond.