I-Firefox Community Forum

Hi, I have a pinned a website that will not show its icon (it won't when unpinned either).

Using the latest FF, Edge will show an icon. Is there a way to refresh FF and make it refetch the correct icon?

Thanks

Photo of the icon I do get.

I have at least one question on the support forum which has never been answered. So I went to Bugzilla, and discovered dozens of YouTube issues under the Open/Unconfirmed status.

I can reproduce my problems. I'm sure others can reproduce their problems. Nothing is done. NOT EVEN admitting there is a problem.

If I can't use YouTube on Firefox (I can't), then why am I using FF? It is one of the biggest sites on all of the internet. But FF apparently doesn't care if it doesn't work.

What. Is. Going. On?

(See the attached image... the big blank space is where the video should display)

I have had Firefox using autofill for credit card payments for years--just replace my iMac with a new Mac Mini, and the credit card info still pops up when I am making a payment, but it will not autofill.

Hi, Since three or four months, whenever I log into Outlook live, either on Mac or Windows PC, I get a security warning saying that the information will not be secure (Please see attachment.) When I log into the same account, from Edge for example, I do not get the warning popup. I really enjoy using Firefox and would love to continue but this case is worrying me a bit. Any idea to help? Thank you very much, Mathieu B.

I - unwanted - have a second line of BOOKMARKS above the one I selected. HOW DO I GET RID OF unwanted BOOKMARKS?? SEE PICTURES I TOOK OF these TWO ROWS OF BOOKMARKS, thanks, sfd

Firefox browser when on Foxnews will crash and causes PC to completely reboot? This has been happening on multiple PC's in my house and has been happening for months.

I only have one profile, the default one , I clicked something ; Firefox closed and when I opened it again I had to create a profile again , and everything I had, bookmarks history, was lost . How can I recover it , or go back to the first default profile, why is it even possible to exit firefox in any way and not be able to go back where you were.

In the Security Measures overview, under Manage Passwords, I see the following: 3 passwords may have been exposed through data breaches.

All 3 websites with data breaches belong to Facebook.

I permanently deleted all Facebook accounts more than 3 years ago.

Without Facebook accounts, I can't and don't need to change my passwords, right?

Thanks and regards

Hi Mozilla Community,

I am running Firefox on Windows 11 and I'm encountering a strange issue regarding the UI updates.

The Issue: My Firefox browser updates automatically to the latest version. However, my Default Profile is visually stuck on the old UI design. It does not reflect the recent interface changes associated with the update.

The Troubleshooting Context:

• I have verified that the browser itself is technically updated (via Help > About Firefox).
• The strange part: I have other Firefox profiles on this same machine. When I launch those profiles, they correctly display the new, updated UI.
• This issue is isolated strictly to my main/default profile.

Has anyone experienced this mismatch where the version number is correct, but the UI fails to refresh on a specific profile? Is there a specific fix for this?

Thanks in advance for the help.

For the last few days, Firefox is being removed from my computer overnight and i have to re-intall the browser the next morning. Sometimes it's still there the next day, and sometimes it's gone again the next day. What i causing this and how can i prevent it from being removed? Jenny

Every time, but only in the last two days, I try to click through to anything related to American Partisan.org, get a "bad request"error message. I have never had this problem in many years of visiting this site and clicking various linked articles on site. I am still receiving email from this site daily with no problems, but cannot click from the email to the site itself. I am not very computer savvy having grown up using a dial telephone in another millennium. I hope the solution is simple. I have no such problems with the site in question on the same email account on my cell phone. I have no similar problems with any other sites on my computer. Here is the message:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Apache Server at default-65-61-8-232 Port 443

Stupid mistakes were made - I reinstallted windows and when I opened firefox I realized, that I did not know my password and also was not sure about the mailadress. I finally found an account with my mailadress but reset the password - it said that all data in the account will be deleted if I do that.

I got the old files recovered, but everytime I copy paste the old key4, login and cert file... nothing changes withing the browser. If I copy the whole old profile folder and exchange it with the new one and then I open firefox it just says "profile could not be found" and then firefox closes.

Is there any chance of recovering my old saved passwords or did I screw up entirely ?

I seem to have lost all of my bookmarks & i have tried to Import and backup / restore in manage bookmarks tab but all i get is a message "unable to process the backup file" plus when i tried to bookmark a web page by clicking on the Star bookmark icon nothing happens now for some reason. Was there an update as this only just started around 2 days ago

Despite having the setting "Ctrl+Tab cycles through tabs in recently used order" selected, CTRL-Tab has suddenly stopped cycling tabs in the most recently used order. Firefox behaves as if the setting is disabled. This is the third time I've experienced this issue in the past year, and every time the only solution that worked was to create a new profile. It is exhausting to get a new profile back to exactly how the old profile was, and it's something I shouldn't have to do.

Scenario: I am on Windows 11 (though I think this has also happened to me on Windows 10), currently using version 146.0.1 (though this has happened on previous versions). CTRL-Tab cycles in the most recently used order just fine for several months, then it suddenly doesn't—this happens in the middle of an active session, i.e., not after a restart of the browser nor the computer itself. I have four add-ons, none of which control tab cycling, nor have I added/removed any add-ons nor changed any of their settings since their initial installation many months ago.

What I've tried:

• Disabling/re-enabling the setting (even though it is already checked)
• Disabling/re-enabling the config browser.ctrlTab.sortByRecentlyUsed
• Restarting Firefox normally
• Restarting with add-ons disabled—note that the issue persists even with add-ons disabled
• Disabling the setting, then restarting Firefox, then re-enabling the setting
• Restarting the computer

It's the same thing described in this Reddit thread. What else can I try?

How do I get help if the community does not respond??

I've asked for help several times, but have had no responses. Everything appears in English in Firefox, as I would hope - except my bookmarks. I have tried all the settings, and all of the resets, and have even deleted the app and replaced it on my Macbook Pro. Nothing changes.

Help

My bookmarks are not being saved anymore. When I try creating a new bookmark, it often simply doesn't work. If I try in troubleshoot mode, it sometimes does, and sometimes doesn't, I have no idea why. Creating new folders, or moving bookmarks, or deleting existing bookmarks is also blocked. In the backup files, I can see the last successful saving of my bookmarks is a month ago, though I'm using Firefox on a daily basis and I can also see that, previously, saves where every couple of days.

I found a recent json file named "bookmarks" in C:\Users\(me)\AppData\Roaming\Mozilla\Firefox\Profiles\64cqek8b.default-release-1768329501903\weave\failed

The file content : {"ids":[]}

And nothing else.

There's also a squilte file named "bookmarks" in C:\Users\(me)\AppData\Roaming\Mozilla\Firefox\Profiles\64cqek8b.default-release-1768329501903\weave

The file is dated of today and its size is 1,47 Mo. Which, I believe, shows the data actually exists... but fails to save into json format for some reason.

I hope all needed informations are there, but please ask me if something is missing.

Thank you for reading!

OK recently firefox has been misbehaving in that some bookmarks froze or would not load. I thought it was SKY but other browsers were OK. Managed to refresh Firefox etc which changed the bookmark icons to generic icon of a globe. Then unable to delete / modify / save bookmarks. Followed Mozilla support advice help / more troubleshooting information / profile folder / open folder / check properties / sqlite / change from read only all folder s& subfolders / exit firefox. Icons reappeared but in the address bar is the full URL rather than the original saved bookmark and no blue star to indicate that bookmark. So bookmark works but the URL label instead of the short version is the full version of the URL of Bloggsandco,com TERWF78;ULUFWOUW88UY not Bloggsandco.com and no blue star. I am zero tech savvy before you ask and whilst there may have been a corrupt file in Firefox there have been two fixes with CMD SFC/scannow repairs (W10 64 bit) and now Firefox refresh. Of course lost all extensions and theme on refresh firefox. Any thoughts - have managed now to delete excess bookmarks

Windows 10 and cannot upgrade to 11. Firefox is current.

Pages began to open slowly so restarted computer, which fixed that issue but the bookmarks (happens often), Bitwarden & Instapaper icons were missing from the toolbar. I managed to retrieve the bookmarks but while attempting to restore the icons, the puzzle icon disappeared, which, after many hours I did manage to retrieve.

The boxes that open after right-clicking on the gear or puzzle icons do not match what the multiple online help suggestions show (I cannot take a screenshot of what I see in my drop down menus). I have deleted and reinstalled Instapaper and Bitwarden to no avail. Multiple suggestions from Bitwarden emails did not work and they suggested that it may be a Firefox issue.

Also, videos will not load but will load on Microsoft Edge.