Kukhonjiswa imibuzo ethegiwe:

x.com videos no longer playing - Sandbox Utility Generic decoder rejects requested type video/hevc /avc /av1

Hi, two days ago, video embeds on Twitter stopped working in Firefox. Please help me troubleshoot the issue, so that I can either fix it myself, or present enough evidenc… (funda kabanzi)

Hi,

two days ago, video embeds on Twitter stopped working in Firefox. Please help me troubleshoot the issue, so that I can either fix it myself, or present enough evidence to file a proper bug report.

Affected version: FF 140 ESR. I had some 140.7 installed when the error first happened, but have upgraded to firefox-esr_140.10.1esr-1_amd64 since. Didn't fix the problem. *Not* a snap package, regular .deb!

Affected OS: Ubuntu 26.04 LTS, not a fresh install but upgraded from 24.04 instead (which itself was upgraded from 22.04).

Symptoms: Videos on X (and Facebook) no longer play, the preview image is there for a split second, then an error appears. Video on for example Youtube is fine, though. Local players like VLC also do work as expected. Video on X worked under 26.04 before this happened.

The issue likely started when removing surplus packages and metapackages from the upgrade. According to synaptics, this is the complete list of packages removed: augeas-lenses bomber bovo clevis clevis-luks db-util db5.3-util dolphin-dev gir1.2-freedesktop-dev gir1.2-glib-2.0-dev girepository-tools gostsum granatier guestfish guestfs-tools guestmount icu-devtools jose kapman katomic kblackbox kblocks kbounce kbreakout kdegames kdegames-mahjongg-data-kf6 kdiamond kfourinline kgeography kgeography-data kgoldrunner kigo killbots kiriki kjumpingcube klickety klines kmahjongg knavalbattle knetwalk knights kolf kollision konquest kreversi kshisen ksirk ksnakeduel kspaceduel ksquares ktuberling ktuberling-data kubrick kubuntu-web-shortcuts ldmtool libaom-dev libarchive-tools libaugeas0 libblkid-dev libconfig11 libdbus-1-dev libdlt3 libffi-dev libfmt-dev libfontconfig1-dev libfribidi-dev libgd-perl libgio-2.0-dev libgio-2.0-dev-bin libglib2.0-dev libglib2.0-dev-bin libgraphite2-dev libguestfs-perl libguestfs-tools libguestfs0t64 libharfbuzz-cairo0 libharfbuzz-dev libhivex0 libicu-dev libjose0 libjson-glib-dev libjxr-tools libjxr0t64 libkdegames6private6 libkmahjongg6 libldm-1.0-0t64 libmosquitto1 libmount-dev libosinfo-1.0-0 libosinfo-l10n libpcre2-dev libpixman-1-dev libpolkit-gobject-1-dev libpsl-dev libpwquality-tools libpython3-dev libpython3.14-dev libselinux-dev libsepol-dev libspdlog-dev libsqlite3-dev libssh-dev libstd-rust-dev libstring-shellquote-perl libsys-virt-perl libsysprof-capture-4-dev libsystemd-dev libtirpc-dev libusb-0.1-4 libusb-1.0-0-dev libusb-1.0-doc libusb-dev libvirt-common libvirt0 libwebsockets19t64 libwhoopsie-preferences0 libwhoopsie0 libwin-hivex-perl libx265-dev libxdo-dev libxdo3 libxft-dev libxkbcommon-dev libxrender-dev libyara10 lskat lskat-data mosquitto mosquitto-clients native-architecture osinfo-db palapeli palapeli-data picmi qml6-module-org-kde-games-core skladnik supermin whoopsie whoopsie-preferences I don't think they are related (libx265 and libaom are only the -dev packages), but this is the only system-wide change on that day that I can remember. I of course tried re-installing these, but this also doesn't fix the problem.

On my journey of fixing this myself, I also asked the all-hallucinating knowledge randomizer frontend of OpenAI, which made me check a couple generic spots on my system and in FF itself.

ffmpeg -codecs | grep -E "h264|hevc|vp9|av1" ffmpeg version 8.0.1-3ubuntu2 Copyright (c) 2000-2025 the FFmpeg developers

 built with gcc 15 (Ubuntu 15.2.0-13ubuntu3)
 configuration: --prefix=/usr --extra-version=3ubuntu2 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --disable-pocketsphinx --disable-libcaca --disable-libmfx --disable-omx --enable-gnutls --enable-libaom --enable-libass --enable-libbs2b --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libharfbuzz --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-openal --enable-opencl --enable-opengl --disable-sndio --enable-libvpl --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-ladspa --enable-libbluray --enable-libdvdnav --enable-libdvdread --enable-libjack --enable-libjxl --enable-libpulse --enable-librabbitmq --enable-librist --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libx264 --enable-libzmq --enable-libzvbi --enable-lv2 --enable-sdl2 --enable-libplacebo --enable-librav1e --enable-librsvg --enable-shared
 WARNING: library configuration mismatch
 avcodec     configuration: --prefix=/usr --extra-version=3ubuntu2 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --disable-pocketsphinx --disable-libcaca --disable-libmfx --disable-omx --enable-gnutls --enable-libaom --enable-libass --enable-libbs2b --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libharfbuzz --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-openal --enable-opencl --enable-opengl --disable-sndio --enable-libvpl --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-ladspa --enable-libbluray --enable-libdvdnav --enable-libdvdread --enable-libjack --enable-libjxl --enable-libpulse --enable-librabbitmq --enable-librist --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libx264 --enable-libzmq --enable-libzvbi --enable-lv2 --enable-sdl2 --enable-libplacebo --enable-librav1e --enable-librsvg --enable-shared --enable-version3 --disable-doc --disable-programs --disable-static --enable-libaribb24 --enable-libopencore_amrnb --enable-libopencore_amrwb --enable-libtesseract --enable-libvo_amrwbenc --enable-libsmbclient
 libavutil      60.  8.100 / 60.  8.100
 libavcodec     62. 11.100 / 62. 11.100
 libavformat    62.  3.100 / 62.  3.100
 libavdevice    62.  1.100 / 62.  1.100
 libavfilter    11.  4.100 / 11.  4.100
 libswscale      9.  1.100 /  9.  1.100
 libswresample   6.  1.100 /  6.  1.100
DEV.L. av1                  Alliance for Open Media AV1 (decoders: libdav1d libaom-av1 av1 av1_cuvid av1_qsv) (encoders: libaom-av1 librav1e libsvtav1 av1_nvenc av1_qsv av1_vaapi av1_vulkan)
DEV.LS h264                 H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10 (decoders: h264 h264_v4l2m2m h264_qsv h264_cuvid) (encoders: libx264 libx264rgb h264_nvenc h264_qsv h264_v4l2m2m h264_vaapi h264_vulkan)
DEV.L. hevc                 H.265 / HEVC (High Efficiency Video Coding) (decoders: hevc hevc_qsv hevc_v4l2m2m hevc_cuvid) (encoders: libx265 hevc_nvenc hevc_qsv hevc_v4l2m2m hevc_vaapi hevc_vulkan)
DEV.L. vp9                  Google VP9 (decoders: vp9 vp9_v4l2m2m libvpx-vp9 vp9_cuvid vp9_qsv) (encoders: libvpx-vp9 vp9_vaapi vp9_qsv)
DEAIL. wmav1                Windows Media Audio 1

-> ffmpeg is installed, version 8, av1 and hevc support seems present. The sparse advice from google results (similar thing in a Gentoo forum I think) on installating ffmpeg4.4 is no longer viable. --- apt list --installed | grep libavcodec

libavcodec-dev/resolute,now 7:8.0.1-3ubuntu2 amd64 [installed] libavcodec-extra62/resolute,now 7:8.0.1-3ubuntu2 amd64 [installed,automatic] libavcodec-extra/resolute,now 7:8.0.1-3ubuntu2 amd64 [installed]

(libavcodec62 non-extra was installed before, didn't change anything) --- apt list --installed | grep libaom*

libao-common/resolute,resolute,now 1.2.2+20180113-1.2ubuntu2 all [installed,automatic] libao4/resolute,now 1.2.2+20180113-1.2ubuntu2 amd64 [installed,automatic] libaom3/resolute,now 3.13.1-2 amd64 [installed,automatic] --- FF about:support in the codec section says this: Codec Support Information Codec Name Software Decoding Hardware Decoding H264 Unsupported Supported VP9 Supported Supported VP8 Supported Supported AV1 Supported Unsupported HEVC Unsupported Supported AAC Unsupported Unsupported MP3 Supported Unsupported Opus Supported Unsupported Vorbis Supported Unsupported FLAC Supported Unsupported Wave Supported Unsupported --- vainfo Trying display: wayland libva info: VA-API version 1.23.0 libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so libva info: Found init function __vaDriverInit_1_22 libva info: va_openDriver() returns 0 vainfo: VA-API version: 1.23 (libva 2.22.0) vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 26.1.2 () vainfo: Supported profile and entrypoints

     VAProfileMPEG2Simple            : VAEntrypointVLD
     VAProfileMPEG2Main              : VAEntrypointVLD
     VAProfileH264Main               : VAEntrypointVLD
     VAProfileH264Main               : VAEntrypointEncSliceLP
     VAProfileH264High               : VAEntrypointVLD
     VAProfileH264High               : VAEntrypointEncSliceLP
     VAProfileJPEGBaseline           : VAEntrypointVLD
     VAProfileJPEGBaseline           : VAEntrypointEncPicture
     VAProfileH264ConstrainedBaseline: VAEntrypointVLD
     VAProfileH264ConstrainedBaseline: VAEntrypointEncSliceLP
     VAProfileVP8Version0_3          : VAEntrypointVLD
     VAProfileHEVCMain               : VAEntrypointVLD
     VAProfileHEVCMain10             : VAEntrypointVLD
     VAProfileVP9Profile0            : VAEntrypointVLD
     VAProfileVP9Profile2            : VAEntrypointVLD

--- running with MOZ_DISABLE_HW_DECODE=1 firefox -> no change --- A fresh profile shows the same issues, so this should not be config-related in terms of Firefox --- Safe mode on my standard profile also doesn't change anything --- running with MOZ_LOG="PlatformDecoderModule:5" firefox -> also no change, but now on every try to play a video, these three lines are spammed: [Child 2326924: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/avc [Child 2326924: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/av1 [Child 2326924: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/hevc

On other websites, the occasional [Child 2330726: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type audio/mp4a-latm or [Child 2331802: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/vp8

is added.

Some time close to starting FF, this block is presented: [Utility 2331783: Main Thread]: D/PlatformDecoderModule PDMInitializer, Init PDMs in Utility process [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFMPEG: version: 0x200, macro: 62, micro: 101, isFFMpeg: yes [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFVPX: Link result: Success [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder rejects requested type 'video/avc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule Agnostic decoder rejects requested type 'video/avc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp9' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp9' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp8' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp8' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/av1' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/av1' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder rejects requested type 'video/hevc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule Agnostic decoder rejects requested type 'video/hevc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder rejects requested type 'audio/mp4a-latm' [Utility 2331783: Main Thread]: D/PlatformDecoderModule Agnostic decoder rejects requested type 'audio/mp4a-latm' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/mpeg' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/mpeg' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/opus' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/opus' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/vorbis' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/vorbis' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/flac' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/flac' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/x-wav' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/x-wav' [Parent 2331581: Main Thread]: D/PlatformDecoderModule Broadcast support from 'Utility Generic', support=H264 NONE VP9 SW VP8 SW AV1 SW HEVC NONE AAC NONE MP3 SW Opus SW Vorbis SW FLAC SW Wave SW

Back in FF 140.7, I also got these lines, but they're no longer present in 140.10 or flags have changed, I don't know: [Child 2238921, MediaDecoderStateMachine #1] WARNING: Decoder=7329b02ba900 state=DECODING_METADATA Decode metadata failed, shutting down decoder: file ./dom/media/MediaDecoderStateMachine.cpp:371 [Child 2238921, MediaDecoderStateMachine #1] WARNING: Decoder=7329b02ba900 Decode error: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006): file ./dom/media/MediaDecoderStateMachineBase.cpp:168

--- The troubleshooting info below this text box says this somewhere:

"name": "AV1_HW_DECODE",
         "description": "AV1 hardware decoding",
         "status": "blocklisted",
         "log": [
           {
             "type": "default",
             "status": "available"
           },
           {
             "type": "env",
             "status": "blocklisted",
             "failureId": "FEATURE_FAILURE_VIDEO_DECODING_MISSING",
             "message": "#BLOCKLIST_FEATURE_FAILURE_VIDEO_DECODING_MISSING"
           }

Open to suggestions on where to dig deeper next...thank you!

Open 9 18

can't log into chase.com from Firefox but can from Microsoft Edge

I can't log into chase.com from Firefox, which I've been doing for years. I get an outage message. But down detector shows nothing. It went on for days so I tried Microso… (funda kabanzi)

I can't log into chase.com from Firefox, which I've been doing for years. I get an outage message. But down detector shows nothing. It went on for days so I tried Microsoft Edge with Bing and it works. Is there some Firefox setting I need to change?

Open 8

Post FF 150 Breaks Synology DSM (7.3.x) Drag & Drop Uploads

Hey everyone! I just noticed that post FF's 150 update, I can no longer drag and drop folders into my DSM window. This has been a non issue for over 6 years and all of a … (funda kabanzi)

Hey everyone!

I just noticed that post FF's 150 update, I can no longer drag and drop folders into my DSM window. This has been a non issue for over 6 years and all of a sudden, poof. I did find that you can still to this on Safari, but long term, Mozilla and Synology need to address this. There's already a post on the Synology fourms about it and I've emailed their Support Team to see what they have to day. Posting this here in case anyone has found a workaround in the Config settings pane.

Thanks! --Brian

Open 8 45

large amount of RAM

Gentlemen, isn't your browser using a lot of RAM? I've been freaking out about it in recent years. That's only with 25 tabs open!! Despite the fact that the system was in… (funda kabanzi)

Gentlemen, isn't your browser using a lot of RAM? I've been freaking out about it in recent years. That's only with 25 tabs open!! Despite the fact that the system was installed just a day ago, without any tweaks!!!

Open 6

Blocks securtiy question fields with asterisks on account websites

Why is Firefox blocking my access to certain form fields such as User ID, Email Address entry and Security question prompts to web accounts I have, such as a Rumpke payme… (funda kabanzi)

Why is Firefox blocking my access to certain form fields such as User ID, Email Address entry and Security question prompts to web accounts I have, such as a Rumpke payment portal? It blockeed my access so I cannot so you now for invalid tries because I could not key into them and locked me out of my account- sorry.

Open 6 9

Recurrent problems with security cookies and weird issue with printing pages w/ dropdown menues

Hello, I hope somebody can give me some guidance about two issues that are driving me crazy. To provide some context, I use Firefox to work from home and my primary inter… (funda kabanzi)

Hello, I hope somebody can give me some guidance about two issues that are driving me crazy. To provide some context, I use Firefox to work from home and my primary interest is accessing government and bank sites from my country to fill out tax forms and pay said taxes, therefore the browser built in provisions that deal with web page development, shortcuts, Artificial Intelligence, Social Media are utterly useless to me. The issues are as follow: 1. I regularly access the website of the federal tax authority of my country and local state hundreds of times each day. After a while, normally two months, Firefox starts to behave like a drug addict: It develops a resistance to the security cookies from these sites that worsens over time, until eventually the websites plain out kick me as soon as I log in. The only workaround is to use Privacy Mode or another browser until Firefox starts to behave again. In 2026 this started to happen with the bank website too. 2. After a fit of rage after a failed task I was in the process of attemping to destroy the mouse when reason finally prevailed but not before I got another issue with Firefox: The browser now prints (To PDF and paper) every single item from dropdown menues in webpages that cointan these elements. I already tried re-installing the browser, doing a clear install, erasing cache and cookies, deleting profiles. Thank you for any guidance.

Open 6 63

Sign in issue with CanadianTire.Ca only on Firefox (works on Brave, Chrome and Edge)

For quite some time now, I am unable to sign in to my account at CanadianTire.Ca I get an error. The signon process goes to CustomerAuth.Triangle.Ca for the email and pas… (funda kabanzi)

For quite some time now, I am unable to sign in to my account at CanadianTire.Ca I get an error. The signon process goes to CustomerAuth.Triangle.Ca for the email and password input. When I click "Sign In" the return message is a yellow triangle followed by the word "undefined" (see attached).

All other browsers I have (Brave, Chrome and Edge) can sign in without issue.

I noticed that other users have the exact same issue. I have tried all solutions I could find. The browser is up to date as of today (150.0.2 64 bit). I tried troubleshoot mode, clearing the cache, deleting cookies, history .... On the web site I turned off ETP for CanadianTire.Ca and CustomerAuth.Triangle.Com.

I have used Firefox since it was v0.93.

H E L P ! ! !

Open 6 1 9

Sending Tabs to a Linux Desktop causes that Desktop to freeze

Whenever i send a Tab from any Device to a Linux Desktop, the Linux Desktop is almost guaranteed to freeze. It doesn’t matter if that Linux Desktop is my "Dingus" PC with… (funda kabanzi)

Whenever i send a Tab from any Device to a Linux Desktop, the Linux Desktop is almost guaranteed to freeze. It doesn’t matter if that Linux Desktop is my "Dingus" PC with 2GB RAM and Wayland, or my "Workstation" PC with 16GB RAM and X11. On both Desktops, Firefox runs smoothly until it gets sent a Tab from another Device, then the whole Linux Desktop freezes. The Desktop doesn’t slow if i open the Tab on the Desktop in the “Tabs from other Devices” Sidebar instead.

Only my Linux Desktops freeze when they get sent a Tab from another Device. Android doesn’t slow when my Phone gets sent a Tab from another Device.

Open 5 153

Drag and drop from downloads panel to Outlook Web broken since recent update

Hello, Since a recent update, I can no longer drag and drop files from the Firefox downloads panel directly into Outlook Web (webmail) as an email attachment. This used t… (funda kabanzi)

Hello,

Since a recent update, I can no longer drag and drop files from the Firefox downloads panel directly into Outlook Web (webmail) as an email attachment. This used to work fine before.

Steps to reproduce: 1. Download a file (e.g. a PDF) 2. Open the downloads panel (the arrow icon in the toolbar) 3. Try to drag the file from the panel into the attachment area of a new email in Outlook Web 4. The file does not get attached — nothing happens

Expected behavior: the file should be attached to the email, as it was before.

Workaround: I have to open the downloads folder via the folder icon in the panel, then drag from Windows Explorer instead.

Firefox version: 150.0.2 (64-bit) OS: Windows Webmail: Outlook Web (outlook.office.com or outlook.com)

This is a regression, it worked in previous versions. Is there a fix planned?

Thank you.

Open 4

Why is Firefox Suddenly Taking Over my CPU?

Today Firefox has suddenly started using ~20% of my CPU capacity, causing my cooling fan to run high most of the time. Since I had been running Firefox v.149.latest, I t… (funda kabanzi)

Today Firefox has suddenly started using ~20% of my CPU capacity, causing my cooling fan to run high most of the time. Since I had been running Firefox v.149.latest, I tried updating to v.150.0, but that made no difference.

It's not Firefox by itself (only Task Manager open) but whenever I open another tab with almost any website (including this one) that CPU usage spikes. What gives?!

Details: Running under Windows 10 Pro (yes, I have installed the ESU package, good until thi8s fall) on a Lenovo P1 Gen 2. Currently running Firefox inside a Sandboxie Pro v1.17.4 sandbox.

Please Help! -- jclarkw

Open 4 54

Address bar at top of page, only in Firefox, flashes hot pink/magenta.

The past few months, I get a periodic issue with Firefox. I've done some searches and looked, but nothing anyone has suggested seems to work. I also run the Chrome browse… (funda kabanzi)

The past few months, I get a periodic issue with Firefox. I've done some searches and looked, but nothing anyone has suggested seems to work. I also run the Chrome browser on this same computer (I have 2 Etsy shops and prefer to stay logged in to both of them, so 2 browsers are a must). NOTE: I've been doing it 'this way' since the early 2010.

This is a new Dell Windows 11 desktop. No issues with the computer. The browser is up to date.

I keep from 3-8 tabs open at a time. My Etsy shop. My email. My shipping supplier. Etc. None of these run a lot of hot graphics or anything. Suddenly, I see 'sparkles (the only way I know to describe it) on some text boxes/etc) then...the address bar starts with the flashing pink/magenta.

Appreciate some help in getting this to stop. Again, doesn't happen on the Chrome browser. Only Firefox. I've used Firefox for a very long time and appreciate it. So I hope that I don't have to go to a different browser.

Thanks in advance. I've attached a photo of what I'm seeing. Note that this vibrates...not static.

Open 4 18

Unable to export Firefox files.

Hello. I have a question regarding a problem with exporting files in Firefox. For about four days now, when I try to export files in Firefox, it fails. I've looked into i… (funda kabanzi)

Hello. I have a question regarding a problem with exporting files in Firefox. For about four days now, when I try to export files in Firefox, it fails. I've looked into it, but haven't been able to find a solution. Could you please give me some advice? I've tried various things within my capabilities, but nothing has worked. Firefox 150.0.1 64bit

Open 4 27

Can I restore/find history of more than a year ago?

I thought I used to be able to access browser history from much longer ago, either way I can no longer see any history longer ago than 29/10/2025 is there anyway for me t… (funda kabanzi)

I thought I used to be able to access browser history from much longer ago, either way I can no longer see any history longer ago than 29/10/2025 is there anyway for me to restore, download or access older history, or has it been permanently deleted? I do still have a back-up of 28/12/2025 but I don't know if or where that contains history. I'm looking for data between 2019-06-01 and 2024-08-21. Weird thing is I remember accessing search history that old before... though I'm not sure how if if it doesn't store it for that long. Any help would be appreciated.

Open 3

Error Message: "This app doesn't support print preview"

When I click on option/link for "Print using the system dialog box", the print preview no longer works. Instead I see message "This app doesn't support print preview" in… (funda kabanzi)

When I click on option/link for "Print using the system dialog box", the print preview no longer works. Instead I see message "This app doesn't support print preview" in preview pane.

Open 3 9

Restore lost synced tabs

Hi, I shared a lot of important tabs to my laptop (using the firefox built-in share/send to other device button), upon starting it, they seemed to arrive just fine and op… (funda kabanzi)

Hi,

I shared a lot of important tabs to my laptop (using the firefox built-in share/send to other device button), upon starting it, they seemed to arrive just fine and opened on my laptop, however I accidentally clicked to "history"->"restore last session", which made this firefox window go away and all my sent tabs seem lost.

Is there any way to get them back? Any type of log?

I tried the following already: - Looking through History (they do not appear there at all) - Looking at recently closed tabs (there aren't any listed) - checking synced tabs window (did not contain the ones I sent from my phone to my laptop) - checked session recovery files ( none of my synced tabs seem to have gotten stored into that session recovery file)

So is there any other log or place I can look at? I refuse to believe that this is not saved anywhere? Or on mozilla servers at least? Can support help me?

Thanks for any ideas!


EDIT: I found this, may is something similar: https://connect.mozilla.org/t5/ideas/send-tabs-log/idi-p/15640

Open 3 27

Unable to Import Bookmarks and Passwords from Chrome

Despite trying all available solutions, importing bookmarks from Chrome does not work in this firefox latest version 150.0.1. When importing Bookmarks from Chrome, the Sa… (funda kabanzi)

Despite trying all available solutions, importing bookmarks from Chrome does not work in this firefox latest version 150.0.1. When importing Bookmarks from Chrome, the Saved Passwords file is fully imported and shows 163 Nos. imported. But on opening Firefox, nothing is there. No folder contains imported bookmaks. Tried importing several times, but to no avail. Uninstalled, restarted PC and reinstalled firefox. But importing Bookmarks and Passwords from Chrome sucks. I am fully aware of the procedure. So no more detailing needed. Using firefox since the last 16 years. But the software makers are simply spoiling a good browser by deliberately creating issues. Tried importing from saved html file of bookmakrs, but that also is not helpful. Why Firefox is deliberately causing such errors with updated versions? Please release next version after thoroughly checkining this importing feature and ensure that it works correctly. I tried uninstalling, restarting the PC and reinstalling with with full offline installer as well as online installer. Nothing helped. Chrome works smoothly. Earlier firefox did not have any such issues. With each update, problems after prblems started creeping in with someone deliberately tweeking the software and spoiling a good browser. Please look into it seriously and provide a solution.

Open 3 18

changing width of 2-pane inspector in developer tools

When I press F12 to use the developer tools and try to change the width of the panes by click and drag the divider there now seems to be a limit to the panes width that w… (funda kabanzi)

When I press F12 to use the developer tools and try to change the width of the panes by click and drag the divider there now seems to be a limit to the panes width that was not there before. I'm not sure with what version I stated to notice this. I use to be able to drag the right hand panel fairly far over to the left and could take up about 75-80% of the width of the developers window. Now I'm guessing that I'm able to drag the right panel to a max width of 35-40% for some reason. I have not changed anything in the about:config page. I'm not sure why I can't drag the right panel to cover the 75-80% of the window that I had been able to do.

Is there a setting in the developer tools or on the about:config page that sets the max width that the right hand panel can be dragged to the left?

Open 3 18