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VPN app purchase

Greetings: I purchased your VPN app less than an hour ago by mistake, not understanding it does not work on my Win7. I tried cancelling payment at PayPal but was told t… (funda kabanzi)

Greetings: I purchased your VPN app less than an hour ago by mistake, not understanding it does not work on my Win7. I tried cancelling payment at PayPal but was told this must be done by Firefox. Can I please cancel this payment since your app is useless to me. Thanx.

Asked by aspidistra 6 izinyanga ezidlule

Last reply by Kiki 4 emasontweni adlule

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How to Turn Off Data Collection in Mozilla VPN

Hey there, When first opening the MozillaVPN app (in Linux) it gave me to option to consent or decline to data collection of technical information. I consented but would … (funda kabanzi)

Hey there,

When first opening the MozillaVPN app (in Linux) it gave me to option to consent or decline to data collection of technical information. I consented but would like to decline/turn it off. I know how to do this for the Firefox browser, through the settings and privacy tab; however, I'm having trouble finding a way to turn off / opt-out for MozillaVPN.

Thanks!

(I'm asking this question in this Firefox forum because I was unable to make a new post in the MozillaVPN forum.)

Asked by crabbybabbler 1 unyaka odlule

Answered by edubon 1 unyaka odlule

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"attempting to confirm connection" fails on Windows 10

I am new to Mozilla VPN. Followed the instructions and made sure mozillavpn was allowed to communicate through Microsoft Firewall on both public and private networks. Dou… (funda kabanzi)

I am new to Mozilla VPN. Followed the instructions and made sure mozillavpn was allowed to communicate through Microsoft Firewall on both public and private networks. Double-checked in settings Windows 10 to make sure it had permission.

I am currently on a private (home) network. Mozilla VPN starts with message "masking connection and location". It then displays message "attempting to confirm connection". It pauses there for a couple of minutes before failing. In quick succession, I get a message about "disconnecting" then "unmasking".

Any suggestions?

Asked by wmchristie 1 unyaka odlule

Answered by wmchristie 11 izinyanga ezidlule

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mozilla vpn update

I don't think my VPN has been upgraded to latest (with multi hop, etc.) I see no upgrade option when I activate the VPN service.

Asked by wepage 1 unyaka odlule

Answered by edubon 1 unyaka odlule

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Payments: I am trying to PAY for Mozilla VPN but payment not accepted

when trying to sign up for the Mozilla VPN the payment fails with the following message: ¨the currency of this subscription is not valid for the country associated with y… (funda kabanzi)

when trying to sign up for the Mozilla VPN the payment fails with the following message: ¨the currency of this subscription is not valid for the country associated with your payment.¨ I get this message both with my credit card or with paypal. Both payment methods are being used succesfully all the time, but Mozilla seems no to like it ??? I am travelling from Spain, thru France and I am in Belgium now, alle EU currency countries so what is going wrong here. Might Mozilla working from the UK for their EU operations? Is that what fails?

I need a good VPN so I appreciate any help here, thanks Rina

Asked by ffox 1 unyaka odlule

Answered by benjms2000 9 izinyanga ezidlule

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Firestick tv

Can Mozilla vpn be installed on smart tv? I have firestick - Other vpn's can be installed on firestick tv, why can't mozilla vpn be installed on firestick? Can some one p… (funda kabanzi)

Can Mozilla vpn be installed on smart tv? I have firestick - Other vpn's can be installed on firestick tv, why can't mozilla vpn be installed on firestick?

Can some one please help, I have a mozilla vpn subscription, that says that the vpn can be installed on 5 devices, I simply cannot get it on my tv. I've tried several times to no avail.

Asked by Mamapaul 1 unyaka odlule

Answered by MagsMoz 1 unyaka odlule

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vpm help

I cannot install vpn. I have tremors but cannot find a number to call. the last two days VPN login said incorrect password. I changed it to same password on the account… (funda kabanzi)

I cannot install vpn. I have tremors but cannot find a number to call. the last two days VPN login said incorrect password. I changed it to same password on the account. I do not see how I install it or do a setup. Please refund my payment as I have spent hours and have had no success. Please inform me if someone has corrected my problem. Sorry for the confusion. Thank you.

Asked by KnightOut 10 izinyanga ezidlule

Answered by jonzn4SUSE 10 izinyanga ezidlule

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vpn not confirming connection

mozilla android vpn 2.4.0 on samsung s8. app uninstalled anf reinstalled prob persists. get to Attempting to confirm connection and eventually times out happens in publ… (funda kabanzi)

mozilla android vpn 2.4.0 on samsung s8. app uninstalled anf reinstalled prob persists. get to Attempting to confirm connection and eventually times out happens in public wifi as well as my home wifi. my win10 desktop has no vpn issue on the home wifi. any suggestions??

Asked by kybartdude 1 unyaka odlule

Answered by MagsMoz 1 unyaka odlule

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I want to unsubscribe Mozilla VPN

I thought I'd try Mozilla VPN, but it has added an incredible amount of frustration and confusion using Firefox. I don't have either the time or inclination to mess aroun… (funda kabanzi)

I thought I'd try Mozilla VPN, but it has added an incredible amount of frustration and confusion using Firefox. I don't have either the time or inclination to mess around with it, so I just want to end my "free" month. However, I can't even log into my Mozilla VPN account to cancel, as the service never properly configured with my WiFi. So I need someone to help me get this off my Apple desktop so I can get back to normal!

Ho do I speak or chat with a Mozilla agent?

Asked by andy179 10 izinyanga ezidlule

Answered by Loorey 10 izinyanga ezidlule

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VPN not connecting on Win 10

Operating Windows 10 on a PC. VPN opens but on attempting to connect it says "Connecting" for a varying time then disconnects without ever having made the connection. I… (funda kabanzi)

Operating Windows 10 on a PC. VPN opens but on attempting to connect it says "Connecting" for a varying time then disconnects without ever having made the connection. I've tried various locations to no avail. Works fine on my Android phone going in on the VPN using the same IP. Have tried restarting.

Asked by shnelson54 1 unyaka odlule

Answered by jzapata1 1 unyaka odlule

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Forever Waiting for sign in and subscription confirmation on Windows 10

Hi, I have difficulties login onto Mozilla VPN on Windows 10, after sign in on browser, it's just forever waiting for sign in and subscription confirmation. Please help… (funda kabanzi)

Hi,

I have difficulties login onto Mozilla VPN on Windows 10, after sign in on browser, it's just forever waiting for sign in and subscription confirmation.

Please help.

Thanks.

Asked by tneoh 1 unyaka odlule

Answered by Aria 1 unyaka odlule

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Can't download VPN client

https://www.mozilla.org/en-US/products/vpn/ I click on "Get Mozilla VPN" It asks me to sign in so I do It then takes me back to the first page with "Get Mozilla VPN" I c… (funda kabanzi)

https://www.mozilla.org/en-US/products/vpn/ I click on "Get Mozilla VPN" It asks me to sign in so I do It then takes me back to the first page with "Get Mozilla VPN" I click "Get Mozzila VPN" again It asks me to sign in again. Repeat. Repeat. Repeat. Where is the DOWNLOAD??

Asked by Dubs 1 unyaka odlule

Answered by Dubs 1 unyaka odlule

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Missing custom DNS option on iOS app

Hi there, I recently downloaded the updated iOS app that is supposed to have the option to set custom DNS in the settings. I looked at the documentation for this as well … (funda kabanzi)

Hi there,

I recently downloaded the updated iOS app that is supposed to have the option to set custom DNS in the settings. I looked at the documentation for this as well and I cannot find the option anywhere in the app. I reviewed all available options in the app settings with no success.

Could you please advise? I am running iOS 15.

Best regards,

Dejan

Asked by Dejan Horgas 1 unyaka odlule

Answered by edubon 1 unyaka odlule