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How to access the Mozilla VPN with ProtonVPN

This service is not available in Russia, but you can access it. Install ProtonVPN and click this icon. And then select the server from this section, click on the logo Pro… (funda kabanzi)

This service is not available in Russia, but you can access it. Install ProtonVPN and click this icon. And then select the server from this section, click on the logo ProtonVPN. On the interface, you can find the button in the lower right corner. As soon as it is ready, follow our link. If you have ProtonVPN Plus, select the country where the service is located Done!

Asked by Лера 2 ezinsukwini ezidlule

Last reply by gaguilera 1 usuku oludlule

Internet Connection Issues...withouth the VPN

Hiya, I love Mozilla products and recently got the VPN service, which works fine. I have noticed something strange though. It happened twice that without VPN I lose inte… (funda kabanzi)

Hiya,

I love Mozilla products and recently got the VPN service, which works fine.

I have noticed something strange though. It happened twice that without VPN I lose internet connection. I restart the computer, reset the router, switch channels, dns, etc. but it's only with the VPN that my mac os 11.2.1 gets finally connected.

Any idea why?

Thanks! A

Asked by a.kolioulis 3 ezinsukwini ezidlule

Last reply by gaguilera 2 ezinsukwini ezidlule

I have signed up for Mozilla VPN and paid for it. I cannot find it on my desktop computer.

I have signed up for Mozilla VPN and paid for it. I cannot find it on my desktop computer. Help is no help, as they say I have to sign in to Mozilla VPN first...how can… (funda kabanzi)

I have signed up for Mozilla VPN and paid for it. I cannot find it on my desktop computer. Help is no help, as they say I have to sign in to Mozilla VPN first...how can I do that when I cannot find it in the first place. I don't see it anywhere on my desktop and don't know where to look.

Asked by jacrow 5 ezinsukwini ezidlule

Last reply by brisu 4 ezinsukwini ezidlule

Mozilla VPN Keeps Disconnecting

I recently subscribed to Mozilla VPN and it's been working fine for a couple of weeks. But in the last 24 hours something changed and it won't stay connected. No matter… (funda kabanzi)

I recently subscribed to Mozilla VPN and it's been working fine for a couple of weeks. But in the last 24 hours something changed and it won't stay connected. No matter what location I choose (NY, Chicago, etc.) and turn it on, it almost immediately disconnects with the error message "Couldn't start VPN." Most recent log entries are as follows:

2021-02-27 12:37:21.357443: [TUN] [FirefoxPrivateNetworkVPN] peer(9iNd…WRHo) - Routine: nonce worker - started 2021-02-27 12:37:21.358440: [TUN] [FirefoxPrivateNetworkVPN] peer(9iNd…WRHo) - Routine: sequential sender - started 2021-02-27 12:37:21.358440: [TUN] [FirefoxPrivateNetworkVPN] Monitoring default v4 routes 2021-02-27 12:37:21.359437: [TUN] [FirefoxPrivateNetworkVPN] Binding v4 socket to interface 27 (blackhole=false) 2021-02-27 12:37:21.361432: [TUN] [FirefoxPrivateNetworkVPN] Setting device v4 addresses 2021-02-27 12:37:21.434238: [TUN] [FirefoxPrivateNetworkVPN] peer(9iNd…WRHo) - Sending handshake initiation 2021-02-27 12:37:21.440221: [TUN] [FirefoxPrivateNetworkVPN] peer(9iNd…WRHo) - Awaiting keypair 2021-02-27 12:37:21.471138: [TUN] [FirefoxPrivateNetworkVPN] peer(9iNd…WRHo) - Received handshake response 2021-02-27 12:37:21.471138: [TUN] [FirefoxPrivateNetworkVPN] peer(9iNd…WRHo) - Obtained awaited keypair 2021-02-27 12:37:21.496072: [TUN] [FirefoxPrivateNetworkVPN] Monitoring default v6 routes 2021-02-27 12:37:21.496072: [TUN] [FirefoxPrivateNetworkVPN] Binding v6 socket to interface 0 (blackhole=true) 2021-02-27 12:37:21.496072: [TUN] [FirefoxPrivateNetworkVPN] Setting device v6 addresses 2021-02-27 12:37:21.568231: [TUN] [FirefoxPrivateNetworkVPN] Listening for UAPI requests 2021-02-27 12:37:21.568231: [TUN] [FirefoxPrivateNetworkVPN] Startup complete 2021-02-27 12:37:21.568231: [TUN] [FirefoxPrivateNetworkVPN] Unable to set interface addresses, routes, dns, and/or interface settings: runNetsh run - exit status 3221225794 2021-02-27 12:37:21.654041: [TUN] [FirefoxPrivateNetworkVPN] Device closing 2021-02-27 12:37:21.668000: [TUN] [FirefoxPrivateNetworkVPN] Routine: TUN reader - stopped 2021-02-27 12:37:21.753984: [TUN] [FirefoxPrivateNetworkVPN] Routine: event worker - stopped 2021-02-27 12:37:21.764523: [TUN] [FirefoxPrivateNetworkVPN] Routine: receive incoming IPv4 - stopped 2021-02-27 12:37:21.765520: [TUN] [FirefoxPrivateNetworkVPN] Routine: receive incoming IPv6 - stopped 2021-02-27 12:37:21.765520: [TUN] [FirefoxPrivateNetworkVPN] peer(9iNd…WRHo) - Stopping... 2021-02-27 12:37:21.766518: [TUN] [FirefoxPrivateNetworkVPN] peer(9iNd…WRHo) - Routine: sequential receiver - stopped 2021-02-27 12:37:21.768512: [TUN] [FirefoxPrivateNetworkVPN] peer(9iNd…WRHo) - Routine: sequential sender - stopped 2021-02-27 12:37:21.769510: [TUN] [FirefoxPrivateNetworkVPN] Routine: encryption worker - stopped 2021-02-27 12:37:21.769510: [TUN] [FirefoxPrivateNetworkVPN] Routine: encryption worker - stopped 2021-02-27 12:37:21.772502: [TUN] [FirefoxPrivateNetworkVPN] Routine: encryption worker - stopped 2021-02-27 12:37:21.776491: [TUN] [FirefoxPrivateNetworkVPN] Routine: encryption worker - stopped 2021-02-27 12:37:21.778486: [TUN] [FirefoxPrivateNetworkVPN] Routine: handshake worker - stopped 2021-02-27 12:37:21.779483: [TUN] [FirefoxPrivateNetworkVPN] Routine: decryption worker - stopped 2021-02-27 12:37:21.780480: [TUN] [FirefoxPrivateNetworkVPN] Routine: handshake worker - stopped 2021-02-27 12:37:21.780480: [TUN] [FirefoxPrivateNetworkVPN] Routine: handshake worker - stopped 2021-02-27 12:37:21.781478: [TUN] [FirefoxPrivateNetworkVPN] Routine: decryption worker - stopped 2021-02-27 12:37:21.781478: [TUN] [FirefoxPrivateNetworkVPN] Routine: handshake worker - stopped 2021-02-27 12:37:21.782475: [TUN] [FirefoxPrivateNetworkVPN] Routine: decryption worker - stopped 2021-02-27 12:37:21.782475: [TUN] [FirefoxPrivateNetworkVPN] Routine: decryption worker - stopped 2021-02-27 12:37:21.792058: [TUN] [FirefoxPrivateNetworkVPN] peer(9iNd…WRHo) - Routine: nonce worker - stopped 2021-02-27 12:37:21.792931: [TUN] [FirefoxPrivateNetworkVPN] Interface closed 2021-02-27 12:37:21.792931: [TUN] [FirefoxPrivateNetworkVPN] Shutting down 2021-02-27 12:37:23.800734: [FPN] Couldn't start VPN 2021-02-27 12:37:24.816602: [FPN] Connection status changing from Connecting to Unprotected 2021-02-27 12:37:24.816602: [FPN] Tunnel status changed from Connecting to Unprotected

Asked by Jay58 5 ezinsukwini ezidlule

Last reply by brisu 4 ezinsukwini ezidlule

Cannot connect on Android phone, but can on PCs

When I attempt to connect to Mozilla VPN on my Android phone (Samsung Galaxy S8), the "Masking connection and location" message is displayed for about 20 seconds (it used… (funda kabanzi)

When I attempt to connect to Mozilla VPN on my Android phone (Samsung Galaxy S8), the "Masking connection and location" message is displayed for about 20 seconds (it used to pass in maybe one second), the "Attempting to confirm connection" displays for maybe two minutes, and then the app returns to the "VPN is off" state. Using the same WiFi network on my desktop PC (Windows 10), the connection is made in just a few seconds. The Android phone also fails to connect on any other WiFi network. This has been occurring for the last few weeks. In all cases, I select "New York, NY" as my location.

Asked by Parb 6 ezinsukwini ezidlule

Last reply by gaguilera 6 ezinsukwini ezidlule

Mozilla VPN keeps turning itself off on my iphone

As the subject states, the app keeps turning itself off on my iPhone 8 plus v14.4.. It can happen when I'm using it or not. I've rebooted and reinstalled the app but stil… (funda kabanzi)

As the subject states, the app keeps turning itself off on my iPhone 8 plus v14.4.. It can happen when I'm using it or not. I've rebooted and reinstalled the app but still a no go. I've also tried a few different VPN locations. Any idea? Thanks all.

Asked by X-Bit Ops 6 ezinsukwini ezidlule

Last reply by gaguilera 6 ezinsukwini ezidlule

Website thinks I'm in another country and won't let me in.

Getting a message when trying to open one particular site, "Northern Tool", saying The site is not available in my country but I am in Kansas and the site is in northern … (funda kabanzi)

Getting a message when trying to open one particular site, "Northern Tool", saying The site is not available in my country but I am in Kansas and the site is in northern U.S. On another PC I can log in to the site using Express VPN. Could there be a glitch in Mozilla VPN giving a location to the website from a country not allowing web service? I have been using Dallas, Texas as my server location and tried Denver but I keep getting the same message. Contacted the Northern Tool phone line but they don't report any other trouble from anyone else.

Asked by BOB 1 isonto elidlule

Last reply by gaguilera 1 isonto elidlule

Mozilla VPN

I use the UK servers for my VPN but some sites, such as BB.com, recognise me as from outside UK and modify the pages accordingly. Can I overcome this? … (funda kabanzi)

I use the UK servers for my VPN but some sites, such as BB.com, recognise me as from outside UK and modify the pages accordingly. Can I overcome this?

Asked by ron117 1 isonto elidlule

Last reply by gaguilera 1 isonto elidlule

Can Mozilla VPN be installed to a gateway device?

Can I configure a device such as a Raspberry Pi or a router running OpenWRT to act as a VPN gateway on my LAN? I would love to use Mozilla VPN but I don't want to have to… (funda kabanzi)

Can I configure a device such as a Raspberry Pi or a router running OpenWRT to act as a VPN gateway on my LAN?

I would love to use Mozilla VPN but I don't want to have to configure each individual device on my network to point through it. The only way I would want Mozilla VPN would be if I could have a gateway device in my DMZ sub-net that I can route my traffic through.

Asked by tomcacrossley 1 isonto elidlule

Last reply by SUMOsJR 1 isonto elidlule

Working VPN

Could not find any other way to say "Thank you so much" for such timely and immediate help!!! I had been working on getting the VPN up and running for two days. I know ev… (funda kabanzi)

Could not find any other way to say "Thank you so much" for such timely and immediate help!!! I had been working on getting the VPN up and running for two days. I know every answer is not always as quick depending on the complexity of the task. But I am so thrilled at getting the VPN working!!! My technical knowledge in understanding somethings is limited. So "thanks again" to all of you for all that you do!!!

Asked by Teresa Hanna 1 isonto elidlule

Last reply by Mamoon 1 isonto elidlule

Downloading Windows 10 VPN software

Hello, the instructions for downloading the Windows 10 VPN software are inconsistent - there is no "download" button to “click” and I am asked for payment information bef… (funda kabanzi)

Hello, the instructions for downloading the Windows 10 VPN software are inconsistent - there is no "download" button to “click” and I am asked for payment information before I download the software. Could someone kindly provide some assistance to download the software? Thank you.

Asked by Perri 7 2 emasontweni adlule

Last reply by Mamoon 1 isonto elidlule

How often are VPN servers in the overall pool replaced?

Considering switching... my question is, I see that the claim of 280+ servers in 30+ countries, but how often do these rotate? The VPN I'm using currently assigns me IPs … (funda kabanzi)

Considering switching... my question is, I see that the claim of 280+ servers in 30+ countries, but how often do these rotate? The VPN I'm using currently assigns me IPs that on some sites have either been blocked or require extra security checks, like captchas. Probably because they're recognized as VPN servers, or maybe they are just so widely used, by so many users. I feel like regularly retiring servers out of the available pool and replacing them with new ones would solve this problem. How is this issue addressed?

Asked by gman_56 2 emasontweni adlule

Last reply by jscher2000 2 emasontweni adlule

Android app does not run in the background when swiped and disconnects itself after a while

I am running the Mozilla VPN Android app on two phones: Xiaomi Poco F1 and Xiaomi Mi 8 On both phones the app does not continue running in the background if I swipe it (a… (funda kabanzi)

I am running the Mozilla VPN Android app on two phones: Xiaomi Poco F1 and Xiaomi Mi 8

On both phones the app does not continue running in the background if I swipe it (and close it) from the running apps screen. Most VPN apps, including the Mullvad VPN for example, remain active and persist when closed like that and continue running in the background. I've checked permissions on the phones and nothing seems to be blocking the Mozilla VPN app.

Has anyone else experienced the same problem and if so, did you manage to resolve it somehow?

Additionally, the VPN disconnects from time to time, especially over night. This happened with Mullvad too, so I'm not sure what exactly is causing it. I have my Android system settings for VPN enabled for Always on but it still happens. Any ideas how to resolve that one too?

Asked by Ford Prefect 1 inyanga edlule

Last reply by OpenedMail 3 emasontweni adlule

Mozilla VPN Keeps Closing on Windows 10

Recently, when I try to use Mozilla VPN, it doesn't start with Windows, and when I open it, it automatically closes itself. Is there anyway to fix this issue? I've tried … (funda kabanzi)

Recently, when I try to use Mozilla VPN, it doesn't start with Windows, and when I open it, it automatically closes itself. Is there anyway to fix this issue? I've tried re-installing, but the issue persists.

Asked by singh31 3 emasontweni adlule

Last reply by steven.borgesi 3 emasontweni adlule

VPN turns itself off frequently

The VPN turns itself off frequently...using it on my Android phone. It seems that every time I close my browser (Firefox), if I check the VPN status it is is off; althou… (funda kabanzi)

The VPN turns itself off frequently...using it on my Android phone. It seems that every time I close my browser (Firefox), if I check the VPN status it is is off; although I have turned it on and connected it prior to browsing. I cannot find a setting that seems to deal with this. Please advise how to maintain service.

Asked by cncecil 3 emasontweni adlule

Last reply by hypewolf 3 emasontweni adlule

Hushmail service freezes when using Mozilla VPN

This is Hushmail's response after several days of investigation. Any ideas? Thanks you Thank you for following up. We are showing no issues from our side in regard to sl… (funda kabanzi)

This is Hushmail's response after several days of investigation. Any ideas? Thanks you

Thank you for following up. We are showing no issues from our side in regard to slowness or issues with the servers during the times you are having issues. It seems that the issue is not from our side rather an issue with the vpn when on our page. I would recommend trying to get in contact with Mozilla support and see if they can find a solution for you from their side.

Asked by mmi.wilson 3 emasontweni adlule

Last reply by SUMOsJR 3 emasontweni adlule