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Lockwise is asking for a password to reveal or copy saved passwords but is not accepting the system password

Running Firefox 76.0.1 on a MacBook Pro Running MacOS Mojave 10.14.6. Update to 76.0.1 happened 5/8/2020 5/10/2020 When I wanted to Reveal or Copy a password in Lockwise … (funda kabanzi)

Running Firefox 76.0.1 on a MacBook Pro Running MacOS Mojave 10.14.6. Update to 76.0.1 happened 5/8/2020 5/10/2020 When I wanted to Reveal or Copy a password in Lockwise it gave me a pop-up asking for a password before it would reveal it From the research that I have done it appears to be asking for the system password but it is not accepting that. It is also not accepting my Firefox password

Asked by dales1stwife 9 izinyanga ezidlule

Last reply by guy.gibbons 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

I changed to Firefox 76.

For the first time Firefox Lockwise asked me for a password. I entered the password that I have kept a secure copy of, but Lockwise refused my password and has locked me … (funda kabanzi)

For the first time Firefox Lockwise asked me for a password. I entered the password that I have kept a secure copy of, but Lockwise refused my password and has locked me out of all my 138 passwords. I am working on my own PC. Every time prior to this it has opened up and let me access any passwords I needed. What can I do... My Privacy and Security settings does not have the Master Password ticked, so I don't understand why it is suddenly doing this and I have read articles for 2 hours and nowhere does it help.

Asked by suzanne7 9 izinyanga ezidlule

Last reply by JustSecurity 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

How do I reset my Lockwise password?

I just changed my Firefox log-in password. I tried to use it to access my Lockwise account. Perhaps they are different passwords. If so, I don't know my Lockwise passwor… (funda kabanzi)

I just changed my Firefox log-in password. I tried to use it to access my Lockwise account. Perhaps they are different passwords. If so, I don't know my Lockwise password. How do I reset my Lockwise password?

Asked by j20 10 izinyanga ezidlule

Last reply by Andrew 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

I can't view my passwords anymore?

I'm logged into my FF account. I have my username and password. Lockwise is suddenly asking me to login to view my saved passwords. FF acct login does not work. I followe… (funda kabanzi)

I'm logged into my FF account. I have my username and password. Lockwise is suddenly asking me to login to view my saved passwords. FF acct login does not work.

I followed some guidelines to try unlocking it by resetting my master password. I don't think I had ever even set one up for this as it's my work email, but I gave it a shot.

Now it has deleted all of my saved passwords and I am still locked out of being able to view them. I need these logins for work and this is horrible.

Asked by seanoftitan 9 izinyanga ezidlule

Last reply by jscher2000 9 izinyanga ezidlule