Yonke imikhiqizo Community Forum

There's already a decent help article about how to block videos from autoplaying:

https://support.mozilla.org/en-US/kb/block-autoplay

The problem is, it works haphazardly. Even if my default for all web sites is "Block Audio and Video", on some web sites (not all) embedded videos still start playing as soon as they scroll into viewport.

Some have adviced to delve into about:config and set media.autoplay.blocking_policy to 2 (default is 0) and, based on quick testing, that actually seems to help but why exactly does it help? If privacy settings already have a setting to block autoplay, why does that particular configuration change make it work as it is supposed to work?

Running Floorp 12.5.0 (Firefox offshoot) on Win11, if that helps.

I've been trying to open Google Docs on Firefox Desktop for a few hours and none of my troubleshooting has worked thus far. I've cleared my browser history and cache, have updated Firefox, disabled all browser extensions one by one, updated my proxy settings, changed my TLS preferences, and even added Google Docs to my trusted sites list on my computer itself; none of this has worked. I've been able to open Google Docs on Google Chrome, so I know that it isn't a problem on Google's end. If there are any other possible solutions, any suggestions would be appreciated.

Hello,

I am having an issue with my Bluetooth headphones (Sennheiser HD 450BT) in Firefox on Windows 11.

The headphones are properly connected to Windows and work correctly with other browsers (Edge, Chrome).

Windows shows the headphones as the default output device (stereo), and test sounds play through them.

However, in Firefox, the audio does not go through the headphones. Instead, it plays very loudly through the laptop speakers.

The problem started today; there were no issues for about a year.

I have tried reconnecting/reinstalling the headphones, but it did not help. Drivers are also up to date.

Could you please advise how to make Firefox correctly use my Bluetooth headphones as the audio output device?

Thank you for your assistance.

Has Microsoft blocked Mozilla from access my hotmail.com Outlook account now that MS has bought out hotmail.com? I have Windows 11 on my PC and I can't reach my hotmail.com acct via Firefox browser, please advise. Thanks.

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the title bar option and then check the title bar option, the title bar will appear, but when I close firefox and then restart firefox the title bar is gone.

Hello there, today was released a new version of firefox. downloading it not only crashed my computer, it also removed all my history and bookmarks. is there any way to revert this?

I have Windows 11 and just installed the latest Firefox update (145). But every time I try to open a site, the page crashes. I seem to be able to work in troubleshooting mode, but otherwise I'm dead in the water.

Is there any way to roll back to version 144?

Help!

Hello! Thank you for taking the request!

My firefox browser crashes repeatedly at startup, only showing the crash report window instead of opening the browser. When starting the browser using troubleshoot mode, it crashes too, showing the same result. After uninstalling and re-enstalling the latest version, the exact same problem continues.

I've scanned for viruses and checked the computer RAM and neither seems to be the problem.

The latest submitted crash report ID is bp-0917ab7e-e656-42ff-aa92-40b8c0251112⁩

I'm really grateful for your help, and looking forward to your reply!

I've unchecked all three boxes, but the two sub-boxes stay checked and the sponsored stories and links continue to appear even though I unchecked the boxes. See attached image. How do I disable? Why can't I uncheck these boxes? I was actually just trying to disable it for a few, not all of my computers, but, now that it's being forced on me, I'm a bit unhappy with Firefox. I've supported, promoted, and used them for years but now they seem to be following the same path of other prying browsers. :(

My browser has been hacked by searchingswift.com, I've read all the article's I can find on getting rid of it with no luck. I've completely uninstalled everything including the mistake that brought it in (Coverseen miss pick file), but no luck.

Here's what I get after a complete reinstall and deleting any Firefox stuff I can find.

"https://searchingswift.com/?path=firefox/newtab&u=ee6fb4108559ab17&subid=11119&channel=1"

I'm getting ready to do a backup from a month ago, but I'm not sure if this will come back in with my Firefox sign in.

Windows 11 and New Firefox

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

On nearly a daily basis, at some point my Yahoo mail tab indicates a lost internet connection when I have no internet connection issues with any other site... including Yahoo. At first I could simply close the yahoo mail tab and reload it, but now I have to log completely out of my computer to restart it. If I simply try to open mail again, the tab simply continually searches for the site (at this point it has been trying to open the site for about 15 min). In searching for a fix, I found numerous other people have had the same issue (seems to go back as far as 2023, but in only started for me since upgrading to a new laptop). It seems to be only a Mozilla Firefox issue - but since Mozilla is my preferred browser I'd like to see if there is a fix before moving to another browser. Thanks for any guidance anyone can provide.

In doing some trouble shooting they had me clear my cash and I now have to enter the login info for each program where in he past FF entered it automatically.

I can find no way to get FF to do so again.

Hello It is impossible to display the icons of certain applications since I used Firefox. This problem does not exist with Chromium browsers (Chrome Brave...) Thank you for your help

After years of opening Outlook/Hotmail from my bookmarks or by entering the address, suddenly five days ago I can’t. All I get is a blank page with the address in the address bar (image attached). Using the same address, I can open it in MS Edge and Norton Private Browser, which has all of the Firefox bookmarks. I’ve spoken with Norton help, thinking that their program caused this, but they couldn’t solve it. Thank you