Yonke imikhiqizo Community Forum

In TB 155.01 when I click on Delete the email leaves my Inbox but does not display in the Deleted folder. If I look at Properties in the Deleted folder it shows the correct number of messages in there but the messages themselves do not show in the right hand window. Thus there is no way of seeing what the messages are, just the total quantity in the folder.

I cannot open the email program with Thunderbird, I have trie to open it by pressing Shift and Thunderbird Icaon, thus the Repair menu opens, I have tried every combination in that , like starting in the secured modus, but it did not help, I have tried to delete the "parent-lock" data in %appadat%\Thunderbird\Profiles\ - it said that I cannot delete it,because it is opened in Thunderbird. Would you kindly help me? Thank you very much

I try to set up gmail but get the message "Error Creating Account Incoming server already exists."

I have my main Spectrum email set up fine but I have no idea where to even begin with setting up gmail since I get the message above.

Hello,

After moving my Thunderbird profile to a new computer none of my accounts can authenticate. I followed the instructions here: Move Thunderbird data to a new computer, using "An alternative method for manual transfer between Windows 10 and Windows 11 computers." What explains the response in the attached image, "Something went wrong," and how can I fix it? Happens when I click "Next", the first step to log it.

I have a related problem with other accounts set up in the profile. This one is using Oauth2. I tried switching to password, and hand a similar problem. I tested the connection to the server in Settings for the account and it was successful. Same for the others. They all authenticate successfully on my old computer.

Thanks...

Today I started to receive this error message when I went to download emails from my aol account to thunderbird. This is the first time this has happened. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." We have plenty of disk space so that can't be the problem. I could see many other people are experiencing this problem and there seem to be a variety of solutions depending on the circumstances. We are on Windows 11, we don't have McAfee installed but us Norton antivirus. I tried checking the settings, I've rebooted, and not sure what else to do. I can't remember some of the other comments I read. However, I am not technical and couldn't understand most of the suggested solutions. How do I get remedial help to figure this out?

I want to use Thunderbird for transferring email folders from my Yahoo email account. I have no idea how to do this. Simplify, please. Not computer savvy. Thank you in advance

All other Browers can access... Only since the last update am I receiving this. I am on a secure account and all potential anything has been 3x Double Checked... ONLY MOZILLA FIREFOX... can someone explain what is it looking at in my system? Just a tad bit concerned.. and I am in SAFEMODE....

Google stopped working for me in Firefox a couple of weeks ago. Every time I enter something in the Google search bar, I get the following error message:

An error occurred during a connection to misho.sodirant.com. SSL received a record that exceeded the maximum permissible length.

How can I fix this? I have had to switch to Chrome to Google anything. I want to stay with Firefox since all my bookmarks are there.

David Beaverton OR

Hello everyone! I also had the error, it randomly started moving messages to folders. I deleted everything, reinstalled (155.0.1), started building message filters. I'm at 29 now. (Gmail account) now I'm not getting new messages. For every filter I get a message saying that the filter could not be applied. No messages are coming, anywhere. What's going on?

It says to drag and drop but that does not work. I minimized both windows and dragged the one tab to the 'larger' window and nothing happens. My email keeps opening in a new window and it never did before. It was a tab in my original window, and now it is so much harder for me to work.

After a reboot and Windows 11 update today, Thunderbird (I believe it was v155) will not open. It asks for the password, then sits at [Not Responding].

I have copied my profiles (there are two, one dated 2023 with only a 1K .json file in it, and one created tonight while I was troubleshooting that's several GB and when copying, appears to contain all my mail folders although I can't access them directly from within the profile) to a separate location (my desktop).

I've tried the following (after checking previous questions here in Mozilla support):

(1) booting Windows into safe mode

(2) opening Thunderbird in Troubleshooting mode (Shift while opening), both in Windows safe mode and normal boot

(3) uninstalled Thunderbird from Control Panel, downloaded and installed a new copy of Thunderbird

All give the same result: "not responding", can't click anything. Can only wait or close.

I was able to disable an extension that I installed yesterday that had been working fine.

I'm also wondering if the problem is mail folders that are too large. I have some candidates for deletion but since I can't see any .msf files for them, I can't delete (because I can't open Thunderbird.

I'm leery of instructions to outright delete any Thunderbird folders/files because (1) I can't see my mail folders directly and (2) I'm self-employed and all my client and business emails are in there. Losing them woud be a disaster.

I'm tempted to try the Windows option of restoring my entire computer to an earlier point, say, this morning. But that seems like possible overkill if it's an issue with just Thunderbird.

I'm freaking out, please help!

When starting thunderbird, the program cannot find my e-mails and does not respond. It is frozen. deinstallation and new installation did not help. The version i do not know because I cannot open the menue.