Yonke imikhiqizo Community Forum

i can't use the microphone in the AI chatbox. i have been to several sett tings in different places and none have the option to allow it'. I clicked on every gear icon and setting link (and AI chat link) i could find in the firefox browser

I love my current Firefox settings, bookmarks, folders and color, background image, dark mode. All I want to do is to create a Firefox browser backup file. I don't want to restore or sync anything. I just want a backup file in case of computer failure to restore to my next computer if ever necessary. I'm using Windows 10. I think they used to be "json" files? The only "Backup" link in the menu only addresses Restoring from a file. I just want to create a backup file for this current browser just the way it is. Is there a simple solution? Thank you SO much!!

I get this error ALL THE TIME from TB. Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp-mail.outlook.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. Copilot says that TB is NOT recognizing my personal Outlook email account as a viable SMTP account. Been on line with Copilot for couple of hours without success. Does anyone at Mozilla have anything to offer me?

• OS: Windows 11 25H2 (26200.8037)
• Browser: Firefox 148.0.2
• Camera: Logitech C925e

When I go to a meeting on meet.google.com, Google Meet says "Camera is starting". My camera light flashes and then stays on. However, Google Meet is unable to connect to the camera.

Upon closing the tab, the camera light stays on and the camera is unresponsive to all apps. The camera must be unplugged and plugged back in to work again.

The issue does not exist when I go to webcammictest.com in Firefox or in other desktop apps. The camera works correctly on meet.google.com when I use Chrome.

I have tried removing camera and microphone permissions to meet.google.com and re-granting them. I have tried deleting all meet.google.com cookies and storage.

Gmail will suddenly not open in Firefox with error saying there's a problem with my cookie settings--i did not change settings and cannot find any way to fix this. See attached image. I follow link in error message for "browser specific instructions" to fix it but there are no instructions.

Gmail opens in Edge and Chrome. I've spent some real time on this, cleared system memory, checked cookie settings wherever i can find them. Searched for tips online. Did Google do this on it's own to force me to use their browser? Wouldn't surprise me.

When I try retrieving my email from my AOL account (IMAP) using Thunderbird and Windows 11 I get the message "Authentication failure while connecting to server imap.aol.com." This account was working fine for months until the T-bird update. I have several other accounts on T-Bird, including Gmail and others, and they're still working just fine.

I have double-checked all the account settings and tried deleting the AOL account from T-Bird and setting it up again from scratch, but the problem persists.

Please help!

Many thanks.

I find TB spam filtering pretty weak. As one example, the same spam email can come in multiple times, be marked as spam each time, yet never be caught by TB. I'm running behind - currently using release 115.18.0 - I have had no reason to upgrade until now. My question: If I update is spam filtering improved?? thx,

To eliminate multiple problems (including disappearance of bookmarks) in desperation I uninstalled and cleared out all remnants of FF, then installed a new FF. Fortunately I had recently imported all the stuff FF more recently lost into MS Edge so I used the FF feature to import from MS Edge. However, every effort to import my bookmarks failed. So I used MS Edge's ability to create a HTML file of my bookmarks and then in FF used the "import a HTML file" feature to get them into FF. However, FF fails to recognize my bookmarks as bookmarks. It lists them in a "Favorites Bar" which cannot be strewn horizontally across the top of my screen as did my bookmarks in the past nor be viewed as bookmarks.

So HOW can I get FF to change the "Favorites" into Bookmarks?

In the tiny image I've uploaded, IF it can be read, the Bookmarks selections are "empty"

Today, when I opened my firefox page, I was forced to create a profile whether I wanted one or not. I did so, and lost all my established bookmarks and other links to items I frequently use. How can I recover those?

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have never made anything else my default browser. Anyway, I followed the prompts and re-selected Firefox as my default browser. A little while would go by (sometimes as little as a minute) and I would again get the prompts to select Firefox as my default browser. This append 20 or 30 times. And, every time it happened, all of my saved passwords disappeared, but would reappear when I re-selected Firefox. In the last week, this situation has gotten a lot worse. Now, the saved passwords don't come back. And, the prompt you usually get when entering passwords to a new site offering to save the password doesn't appear any more. So, the only way I can rebuild my saved passwords is to enter them manually, which I am not going to do because it would take a couple of hours and then I'm pretty sure they would all disappear again. Also, I like to go to my homepage when I open a new tab. Can't do that anymore. When I open a new tab, I get a new private browsing window. I have checked all my settings a dozen times, and they are correct. I have combed your support sites and there is nothing there to help me. I don't want to dump Firefox, but I cannot continue with it behaving as it does now. Is there anyone anywhere in your organization who can help me? Thank you.

I cannot send from an Office365 account but can get mail - it simply says 'sending' but nothing happens.

I am using Owl (paid subscription) for my Office365 account.

I also have another email that is a simple IMAP account and that works beautifully!

I have a window home computer that was upgraded from w10 to w11. I had to buy a new w11 machine at my vacation home because the old one was not upgradeable. I was successful in moving the profile from home to vacation home. But a month later I corrupted w11 on my new vacation machine while loading my earlier version of Adobe Photoshop from their instilling disk. W11 could not be repaired and I had to reinstall new w11 while keeping my files etc. This time Thunderbird would not let me move/use my old profile file. No mater what I tried!!

In the past, I've always moved the profile file "Thunderbird" in Appdata file to the new machine and renaming the installed Thunderbird file with XXX after it. It always worked in the past. My profile file is over 2mb. I've tried using all of the logical import options in this new instillations and only get error messages that it could not import the data and to look at the error console? Which I don't know where that is located. I will look for it in w11.

I think that the only difference (which I don't think should make a difference) is the directory name file difference after "users"

Any help would be much appreciated!!!!!!!

Jim Flora (Long time Thunderbird user and supporter)

I made a folder and called it April. One day the folder just disappeared. No one seems to help me recover the folder and i need it. Once I moved emails into that folder they are no longer available in my inbox. SO if you know how to recover my folder help, or if you know how to recover emails that were sent to a folder, that would work also. I use Windows 11 and I have the most recent release of Thunderbird. I use Charter.net as my isp which is pop. Thanks,Charles

I tried the Toolbar fixes in this forum and got the menu to show up, thank you. (Any menu in Compose mode had disappeared. Actually, both Firefox and Thunderbird icons on desktop and Taskbar had disappeared as well, and I had to reinstate shortcuts. This may or may not be pertinent.)

But when I try to add "Send" to the menu, using customize, the "Send" icon is nowhere to be found as an option, so I cannot add it to the Toolbar in Composition mode. "Send" is grayed out in all bold textmenus. If I use Ctrl-Enter, message does get sent. Using Windows 10, still. Perhaps this is an upgrade issue?

Believe my T-bird account has somehow been corrupted. Takes forever to load on PC and always puts new emails in Trash folder. Often does not accept correct password. If I save / backup PROFILE, uninstall T-Bird and delete any Thunderbird folders on PC, if I restore per backup, will I be restoring the corrupted app. Don't want to loose email addresses, thousands of emails and email folder structure. Will a restore work? Thank you. Greg D

PS Version of T-Bird on laptop still puts all new email in Trash, but loads much more quickly, etc.

TB will import but does not display either legible emails nor attachments. I suspect GM at is fault. The takeouts seem incomplete at Zip 11GB. There are 2407 emails in my simple GM account a few with always Adobe PDF legal document attachments. I am new to Thunderbird so that may be a contributor but it looks very straight forward. Perhaps I am a moronic 82? I represent 11,000 disabled Firefighters pro bono in UK and Ireland. Grateful for any help please...Paul

Dozens of emails per day from a domain with firebaseapp.com in the domain. I cannot seem to get them to go to junk or preferably block them.