Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

XUL Runner Error

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message: XUL Runner Erro… (funda kabanzi)

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

Asked by raem.kauai 2 izinyanga ezidlule

Answered by raem.kauai 2 izinyanga ezidlule

  • Kusonjululiwe

Amazon Prime Video won't play video on Firefox

Amazon Prime Videos will not play on Fire Fox. The message says to update Firefox, but my browser is up to date as of today, 10-24-23. Their customer service can provi… (funda kabanzi)

Amazon Prime Videos will not play on Fire Fox. The message says to update Firefox, but my browser is up to date as of today, 10-24-23. Their customer service can provide no answer. This has been an ongoing problem for several months. I have tried their trouble shooting steps of restarting my system, signing out and re-signing in on Amazon and closing and re-opening Firefox. Allow DRM content is checked on my settings. Thanks.

Asked by marketlink4u 1 inyanga edlule

Answered by marketlink4u 1 inyanga edlule

  • Kusonjululiwe

Spotify webplayer on Firefox is unuseable after updating to latest version

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it." I will play … (funda kabanzi)

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it."

I will play a song from a playlist and is given that pop-up, it will continue skipping to the next song until it plays, but only for 9-10 seconds until the song mutes, to specify, the dot (when hovered on the progress bar) will still move, indicating that "it's playing".

Some clarifications: 1. I use Spotify Desktop app (windows), Spotify App (android), and Spotify Webplayer on Chrome and Firefox. Everything works just as fine on all of these, except for Spotify Webplayer on Firefox. 2. Skipping to a later timestamp does not unmute the song. 2. I have Spotify Premium 3. I have no VPN 4. I am running Firefox with an ad blocker 5. I am running Chrome with an ad blocker (same ad blocker in Fifefox) 6. I am running Firefox to the latest version (Firefox 119.0.1 (20231106151204))

What I've done so far: 1. Cleared caches and data. 2. Updated my Windows to the latest update available - Win10 v.22H2 3. Signed-out of Spotify for all my devices, then logging-in first on Spotify Desktop (this automatically redirects to Firefox webplayer) 4. Ran Firefox on "Troubleshoot Mode" 5. Un-checked and re-checked "Play DRM content" setting. 6. Disabled and re-enabled the plug-in "Widevine Content Decryption Module by Google Inc". (this plug-in is last udpated on November 17, 4.10.2710.0

I'm including this link from Spotify's Community page.. where two other users, who commented it is only with Firefox (webplayer), are experiencing the same problem as I am. https://community.spotify.com/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/m-p/5679914#M123192

Asked by kit 2 emasontweni adlule

Answered by zeroknight 1 isonto elidlule

  • Kusonjululiwe

Firefox is not asking where to save files

Firefox is downloading files directly to my Downloads folder instead of asking despite having turned on every setting that says it should ask first. Under about:preferenc… (funda kabanzi)

Firefox is downloading files directly to my Downloads folder instead of asking despite having turned on every setting that says it should ask first. Under about:preferences I have turned on "Always ask you where to save files" under Downloads, and I have set Applications to "Ask whether to open or save files". I have even gone in to about:config and turned off "browser.download.useDownloadDir", but the files are still going directly to my default folder.

Asked by m_dessain 4 izinyanga ezidlule

Answered by m_dessain 4 izinyanga ezidlule

  • Kusonjululiwe

How to completely disable website translation?

This question was already posted and badly answered in 2016. Now things have changed a lot and Firefox DO try to translate everything which is quite annoying to anyone kn… (funda kabanzi)

This question was already posted and badly answered in 2016. Now things have changed a lot and Firefox DO try to translate everything which is quite annoying to anyone knowing more than a single language. No extensions related. I need to completely disable that. My firefox is up to date: 118.0.1 (64-bit).

Thank you Arturo

Asked by arturoshaw 2 izinyanga ezidlule

Answered by TyDraniu 2 izinyanga ezidlule

  • Kusonjululiwe

youtube videos will not play video only get audio with green screen

Firefox just updated to version 120.0 I hadn't used youtube for a while. When I tried to play youtube videos none of them will play, only get a green screen with audio I… (funda kabanzi)

Firefox just updated to version 120.0 I hadn't used youtube for a while. When I tried to play youtube videos none of them will play, only get a green screen with audio In troubleshooting mode they will play Refreshing firefox does not fix the problem

Asked by rlbird2 2 emasontweni adlule

Answered by zeroknight 2 emasontweni adlule

  • Kusonjululiwe

Most of extensions icons do not show on taskbar (Firefox 119, Windows 10)

Hello, As I said: fresh install of FF 119, only Privacy Badger and uBlock Origin icons are showing on the taskbar. I tried TyDraniu tip "Click the jigsaw puzzle icon, … (funda kabanzi)

Hello,

As I said: fresh install of FF 119, only Privacy Badger and uBlock Origin icons are showing on the taskbar. I tried TyDraniu tip "Click the jigsaw puzzle icon, then right-click on an extension, then select Pin to toolbar" but with the right click there is no such option as "Pin to toolbar".

What's going on?

https://support.mozilla.org/en-US/questions/1411702#answer-1577258

Asked by FranDav 1 inyanga edlule

Answered by cor-el 1 inyanga edlule

  • Kusonjululiwe

Cannot Login To Some Websites Using Firefox

Starting today I am finding it extremely hard to login to some websites. All Firefox does is just sit with a spinning circle after entering a user name and it locks up th… (funda kabanzi)

Starting today I am finding it extremely hard to login to some websites. All Firefox does is just sit with a spinning circle after entering a user name and it locks up the browser to a point the I have to go to the Task Manager to stop the FireFox process. I have restarted my computer and refreshed FireFox. I have scanned my computer for malware using Norton 360, Malwarebytes, MSERT, and Windows Defender and all negative. I am having no trouble signing in to a site like https://my.account.sony.com using Edge but using FireFox now is impossible. This needs to be fixed.

Asked by new_aged2perfection 3 emasontweni adlule

Answered by new_aged2perfection 3 emasontweni adlule

  • Kusonjululiwe

Youtube playback is prevented on firefox but not on Chrome when using an ad blocker.

YouTube is blocking playback on Firefox due to my use of an ad blocker. However, playback is not blocked in the same circumstances when I use Chrome. Are they trying to s… (funda kabanzi)

YouTube is blocking playback on Firefox due to my use of an ad blocker. However, playback is not blocked in the same circumstances when I use Chrome. Are they trying to stop me from using an ad blocker or overturn my browser choice by forcing me to move from Firefox to Chrome for playback with an ad blocker enabled?

Asked by martinpugh2 1 inyanga edlule

Answered by Terry 1 inyanga edlule

  • Kusonjululiwe

Two issues

Since the last couple updates Firefox is NOT allowing my Password Manager to fill in logins, usually after clearing the cache which I do once a week, at least. Why is tha… (funda kabanzi)

Since the last couple updates Firefox is NOT allowing my Password Manager to fill in logins, usually after clearing the cache which I do once a week, at least. Why is that?

Second: Your browser is being managed by your organization. That is not true. There is no organization, there never has been, I'm retired and this is home use desktop running Windows 10 and no one but me has EVER managed Firefox and I've used this browser, though no longer as my default, since it first became available. So why does it think anyone but me controls anything about it?

Asked by Gene 1 inyanga edlule

Answered by zeroknight 1 inyanga edlule

  • Kusonjululiwe

Cannot stay logged in to Facebook

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send … (funda kabanzi)

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send a 'login attempt' email and phone notification every time.

Tried with and without Facebook Container. Not using other Container/multi-account related extensions. My settings:

Standard Tracking Protection (allow/block exceptions: none) "Do not track" signal: Always Delete cookies and site data when Firefox is closed: disabled (no exceptions) History - Firefox will: Remember History

Thank you

Asked by George 1 inyanga edlule

Answered by George 1 inyanga edlule

  • Kusonjululiwe

Volume is low. Firefox volume is a fragment of the volume adjusted.

Playing media volume is low. In-page volume is maxed (eg. YouTube video controls). OS Master volume is maxed. But the volume of the Firefox in Windows Volume Mixer is a … (funda kabanzi)

Playing media volume is low. In-page volume is maxed (eg. YouTube video controls). OS Master volume is maxed.

But the volume of the Firefox in Windows Volume Mixer is a fragment of the volume set. If I adjust it to max, it jumps to a fragment of it. If I adjust it to lower, it gets even lower, like a percentage of what I actually set. The level I actually set gets a grayed out slider button, and the actual slider button slides to this lower level. See the screenshot in the attachment.

It may sound like an OS issue, but as I understand, this is the output level set by the application (Firefox, in this case). Rebooting the OS doesn't help.

Windows 10 x64 Firefox 116.0.3 x64

Asked by SuperDuck 3 izinyanga ezidlule

Answered by SuperDuck 3 izinyanga ezidlule

  • Kusonjululiwe

Access denied

Today I went to tesco.com site OK, but when I tried to login I got an Access denied message: "You don't have permission to access "http://www.tesco.com/account/login/en-G… (funda kabanzi)

Today I went to tesco.com site OK, but when I tried to login I got an Access denied message: "You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on this server.

Reference #18.96421202.1700656983.3e25708 "

I cleared cookies and history and eventually uninstalled and re-installed firefox, but still the massage persists.

MS Edge and Google get me i fine, but I prefer to use Firefox if possible. Can you please suggest a way to prevent the error message.

Thanks

Asked by trish-and 2 emasontweni adlule

Answered by trish-and 2 emasontweni adlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Mirror a Bookmark Folder?

Hey everyone! I had a quick, and maybe weird, question to ask... is there any way to have two separate bookmark folders that are complete mirrors of each other? For exam… (funda kabanzi)

Hey everyone!

I had a quick, and maybe weird, question to ask... is there any way to have two separate bookmark folders that are complete mirrors of each other? For example, if I added a bookmark to one folder, then the other folder would also have the bookmark added to it.

I sure hope the answer is yes! haha. It would really help my bookmark organization OCD! :D

Thanks everyone!

Asked by Trust Kibou 2 iminyaka edlule

Answered by TyDraniu 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Where did Page Setup / Margins & Header/Footer go?

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:c… (funda kabanzi)

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:config . . . keyword "footer" . . . there, I would have to change it for 5 different ways of printing (to printers or to PDF)

I need to get rid of printing the URL in the footer - many times, it's too long, and I don't need it.

Where did the Page Setup option go?

I see in the current Print Options, you have to go to - More Settings / Margin / Custom - to see those. Why would they put this so many levels down?

It used to be: File / Page Setup / Margins & Header/Footer . . . "Customize" Headers & Footers:

Option 1 (left) . . . there are two leading spaces:

 > > &T
 > > &U . . . &D . . . &PT

Option 2 (left) . . . get rid of the ">"s, and just have the two leading spaces:

 &T
 &U . . . &D . . . &PT

Asked by sludge7051-x 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Suddenly cannot open local .py files (Python source files) as plain text

Hello. Up until recently, I could click a link to a locally stored Python source file (.py extension) and it would display as a plain text file in Firefox. This is what… (funda kabanzi)

Hello.

Up until recently, I could click a link to a locally stored Python source file (.py extension) and it would display as a plain text file in Firefox. This is what I want; e.g., it is a way that I view my notes, refer to examples, and so on.

Starting a few days ago, when I click such a link, I now get a pop-up window with the two options "Open with" or "Save file." I have tried a number of things to get back to the old behavior, including deleting the handlers.json file in my Profile folder, running a full Refresh, and creating a new profile. None of these got me back to the old behavior: displaying the .py file as plain text.

If I set the "Open with" option in that pop-up window to Firefox, I just keep getting the pop-up over and over again, while a new tab is created each time.

Note: if I look at a .py file on GitHub, there is no problem: again, the file just displays.

I suspected this behavior is connected with my having installed the latest version of Python (3.9.6) a few days ago, and I just confirmed this by updating Python on another machine. That is, on the other machine, the .py file would display as plain text until just now, after I update Python there.

So, I believe the Python installation is the cause of the problem, but, nonetheless, it seems to me that I should be able to set (or unset?) something within Firefox to make .py files open as plain text, as they used to.

Any ideas?

Thanks in advance.

Asked by bjkeefe 2 iminyaka edlule

Last reply by bjkeefe 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

New tab background color

Whenever I open a new tab using the + sign the background color is black. I have tried everything I can think of and what I found on the web. Nothing works I hate the … (funda kabanzi)

Whenever I open a new tab using the + sign the background color is black. I have tried everything I can think of and what I found on the web. Nothing works I hate the black background. I want white with text in black.

Asked by The Mason 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule