Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

MacOS Ventura update to MacOS Sonoma caused Thunderbird to stop working - related to icloud?

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process… (funda kabanzi)

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process to create an app-specific password. After the MacOS upgrade, that process was no longer available. Apple switched to 2 Factor Authentication, which is apparently different and incompatible with 2sv. The other websites and applications on my iMac have already switched to 2fa, and I'm not sure I can have both methods active on the same computer (but I've asked, Apple, anyway).

Is there a recent change in Thunderbird that would allow me to use 2fa instead of 2sv to access Thunderbird?

I have many years worth of emails in Thunderbird that I can no longer access. I can see the directory structure, and some of the email lists, but not the content.

Thanks for the help!

Asked by Ray Johnston 1 unyaka odlule

Last reply by Wayne Mery 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

30G of memory with high CPU after computer enters sleep mode with the software open. Mac Sonoma. Five imap accounts. Three gmail.

I recently noticed an issue after waking my MAC Book M1 (2020) from several days of sleep. Upon opening the lid, I was met with a system warning about low memory. Further… (funda kabanzi)

I recently noticed an issue after waking my MAC Book M1 (2020) from several days of sleep. Upon opening the lid, I was met with a system warning about low memory. Further investigation revealed that ThunderBird was using over 100G of memory.

Just a few days ago, I had updated my MAC to Sonoma 14.0, and last week ThunderBird was updated to version 115.3.0. Both were significant version upgrades, and I'm unsure where the problem lies.

I haven't installed any additional extensions or plugins, as shown in the attached screenshot. However, I did notice some components listed in the debug information, and I'm not sure why there's an inconsistency.

I will continue to monitor this issue to see if it reoccurs. For now, I'm just reporting this as a single instance along with my system information, hoping it's an isolated case.


 警告:
 這包含在未經同意前不該被轉寄或公開的敏感性資訊。
 應用程式一般資訊
   名稱: Thunderbird
   版本: 115.3.0
   Build ID: 20230926115257
   發行 ID:
   更新頻道: release
   使用者代理字串(User Agent): Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:115.0) Gecko/20100101 Thunderbird/115.3.0
   作業系統: Darwin 23.0.0 Darwin Kernel Version 23.0.0: Fri Sep 15 14:41:34 PDT 2023; root:xnu-10002.1.13~1/RELEASE_ARM64_T8103
   作業系統佈景主題:
   經 Rosetta 轉譯: false
   多程序視窗: 0/0
   Fission 視窗: 0/0
             預設開啟
   遠端處理程序: 1
   企業政策: 未使用
   Google Location Service 金鑰: 缺少
   Google Safebrowsing 金鑰: 缺少
   Mozilla Location Service 金鑰: 缺少
   安全模式: false
   記憶體大小(RAM): 16.0 GB
   磁碟可用空間大小: 148 GB
 郵件與新聞帳號
   account1:
     INCOMING: account1, xxxx@gmail.com, (imap) imap.gmail.com:993, 3, 10
     OUTGOING: 黃彥儒 <xxxx@gmail.com>, smtp.gmail.com:465, 3, 10, true
   account2:
     INCOMING: account2, 本機郵件匣, (none) Local Folders, 0, 3
   account3:
     INCOMING: account3, xxxx@nycu.edu.tw, (imap) imap.gmail.com:993, 3, 10
     OUTGOING: Yan-Ru Huang <xxxx@nycu.edu.tw>, smtp.gmail.com:465, 3, 10, true
   account4:
     INCOMING: account4, xxxx@pm.me, (imap) 127.0.0.1:1143, 2, 3
     OUTGOING: 黃彥儒 <xxxx@pm.me>, 127.0.0.1:2025, 2, 3, true
   account5:
     INCOMING: account5, xxxx@mailbox.org, (imap) imap.mailbox.org:993, 3, 3
     OUTGOING: Yan-Ru Huang <xxxx@mailbox.org>, smtp.mailbox.org:465, 3, 3, true
   account6:
     INCOMING: account6, xxxx@reseller.vdm.tw, (imap) imap.gmail.com:993, 3, 10
     OUTGOING: "Huang, Yan-Ru" <xxxx@reseller.vdm.tw>, smtp.gmail.com:465, 3, 10, true
 程式庫
     程式庫
     狀態
     預期應有的最小版本
     使用中的版本
     路徑
     RNP (OpenPGP)
 行事曆設定
     黃彥儒(r1235513)
       名稱
       值
       名稱: 黃彥儒(r1235513)
       類型: caldav
       停用:
       使用者名稱: xxxx@gmail.com
       網址: https://apidata.googleusercontent.com/caldav/v2/xxxx%40gmail.com/events/
       重新整理間隔: 30
       唯讀: false
       關閉警示: false
       已開啟快取: false
       iMIP 身分: id1
       已停用 iMIP:
       iMIP 帳號:
       召集人 ID: mailto:xxxx@gmail.com
       強制郵件排程:
       支援彈出式警示:
       支援在收到邀請函時警示:
       單一事件的最大警示數量:
       支援附件:
       最大分類數量:
       支援隱私狀態:
       支援優先權:
       支援事件: true
       支援任務: true
       支援使用本地時間:
       支援使用 UTC / GMT 時區:
       支援自動排程: false
     首頁
       名稱
       值
       名稱: 首頁
       類型: storage
       停用: true
       使用者名稱:
       網址: moz-storage-calendar://
       重新整理間隔:
       唯讀:
       關閉警示:
       已開啟快取:
       iMIP 身分: id1
       已停用 iMIP:
       iMIP 帳號:
       召集人 ID: mailto:xxxx@gmail.com
       強制郵件排程:
       支援彈出式警示:
       支援在收到邀請函時警示:
       單一事件的最大警示數量:
       支援附件:
       最大分類數量:
       支援隱私狀態:
       支援優先權: true
       支援事件:
       支援任務:
       支援使用本地時間:
       支援使用 UTC / GMT 時區:
       支援自動排程:
     xxxx@reseller.vdm.tw
       名稱
       值
       名稱: xxxx@reseller.vdm.tw
       類型: caldav
       停用:
       使用者名稱: xxxx@reseller.vdm.tw
       網址: https://apidata.googleusercontent.com/caldav/v2/xxxx%40reseller.vdm.tw/events/
       重新整理間隔: 30
       唯讀: false
       關閉警示: false
       已開啟快取: false
       iMIP 身分: id1
       已停用 iMIP:
       iMIP 帳號:
       召集人 ID: mailto:xxxx@gmail.com
       強制郵件排程:
       支援彈出式警示:
       支援在收到邀請函時警示:
       單一事件的最大警示數量:
       支援附件:
       最大分類數量:
       支援隱私狀態:
       支援優先權:
       支援事件: true
       支援任務: true
       支援使用本地時間:
       支援使用 UTC / GMT 時區:
       支援自動排程: false
     Contacts
       名稱
       值
       名稱: Contacts
       類型: caldav
       停用:
       使用者名稱: xxxx@gmail.com
       網址: https://apidata.googleusercontent.com/caldav/v2/c5i68sj5edpm4rrfdchm6rreehgm6t3j81jn4rrle0n7cbj3c5m6arj4c5p2sprfdtjmop9ecdnmq%40virtual/events/
       重新整理間隔: 30
       唯讀: false
       關閉警示: false
       已開啟快取: false
       iMIP 身分: id1
       已停用 iMIP:
       iMIP 帳號:
       召集人 ID: mailto:xxxx@gmail.com
       強制郵件排程:
       支援彈出式警示:
       支援在收到邀請函時警示:
       單一事件的最大警示數量:
       支援附件:
       最大分類數量:
       支援隱私狀態:
       支援優先權:
       支援事件: true
       支援任務: true
       支援使用本地時間:
       支援使用 UTC / GMT 時區:
       支援自動排程: false
 最近 3 天內的錯誤資訊報表
 遠端處理程序
   類型: 數量
   隔離的網頁內容: 1
 附加元件
     名稱
     類型
     版本
     已啟用
     ID
       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org
       Google
       extension
       1.0
       true
       google@search.mozilla.org
       Readmoo 讀墨電子書
       extension
       1.0
       true
       readmoo@search.mozilla.org
       Wikipedia (zh)
       extension
       1.0
       true
       wikipedia@search.mozilla.org
       British English Dictionary (Marco Pinto)
       dictionary
       3.2.4
       false
       marcoagpinto@mail.telepac.pt
       Amazon.com
       extension
       1.1
       false
       amazondotcom@search.mozilla.org
       Bing
       extension
       1.0
       false
       bing@search.mozilla.org
       Language: English (US)
       locale
       115.3.20230926.115257
       false
       langpack-en-US@thunderbird.mozilla.org
 安全軟體
   類型: 名稱
     防毒軟體:
     防間諜軟體:
     防火牆:
 圖形
     功能
     合成: WebRender
     異步 Pan/Zoom: 已啟用滾輪輸入; 已開啟捲動列拖曳; 已啟用鍵盤; 已開啟自動捲動; 已開啟平滑手指縮放
     WebGL 1 驅動程式 WSI 資訊: CGL

IsWebglOutOfProcessEnabled: 1

     WebGL 1 驅動程式 Renderer: Apple -- Apple M1
     WebGL 1 驅動程式版本: 4.1 Metal - 86
     WebGL 1 驅動程式擴充套件: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_NV_texture_barrier
     WebGL 1 擴充套件: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
     WebGL 2 驅動程式 WSI 資訊: CGL

IsWebglOutOfProcessEnabled: 1

     WebGL2 Renderer: Apple -- Apple M1
     WebGL 2 驅動程式 Renderer: 4.1 Metal - 86
     WebGL 2 驅動程式擴充套件: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_NV_texture_barrier
     WebGL 2 擴充套件: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
     目標畫框率: 60
     GPU #1
     啟用: 是
     銷售商 ID (Vendor ID): 0x106b
     顯示卡記憶體大小: 0
   GPU #2
     診斷
     AzureCanvasBackend: skia
     AzureContentBackend: skia
     AzureFallbackCanvasBackend: skia
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     Display0: 2880x1800@0Hz scales:2.000000|2.000000
     Display1: 3840x2160@0Hz scales:2.000000|2.000000
     DisplayCount: 2
     Window 的裝置畫素比例: 2
     WebGPU 預設顯示卡: [object Object]
     WebGPU 備用顯示卡: [object Object]
     決策紀錄
     HW_COMPOSITING: available by default
     OPENGL_COMPOSITING: available by default
     WEBRENDER: available by default
     WEBRENDER_COMPOSITOR: available by default
     WEBRENDER_PARTIAL: disabled by default: User disabled via pref
     WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by defaultunavailable by env: OS not supported
     WEBRENDER_DCOMP_PRESENT: available by defaultdisabled by user: User disabled via prefunavailable by env: Requires GPU processunavailable by runtime: Requires ANGLE
     WEBRENDER_SCISSORED_CACHE_CLEARS: available by default
     WEBGPU: available by default已封鎖,錯誤代碼 BLOCKLIST_FEATURE_FAILURE_MAC_WGPU_NO_METAL_BOUNDS_CHECKSblocked by runtime: WebGPU cannot be enabled in release or beta
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
     BACKDROP_FILTER: available by default
     CANVAS_RENDERER_THREAD: available by default
     ACCELERATED_CANVAS2D: available by default
   因 Crash Guard 停用的功能
   Workarounds
   錯誤紀錄
 媒體
     音效後端: audiounit-rust
     最大頻道數: 2
     偏好取樣率: 48000
     輸出裝置
       名稱
       群組
       廠商
       狀態
       偏好使用
       格式
       頻道
       取樣率
       延滯
       MacBook Air的揚聲器
       builtin-internal-mic|spk
       Apple Inc.
       Enabled
       None
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 44100 - 96000
       1009 - 5090
       BenQ EL2870U
       BNQ
       Enabled
       All
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 32000 - 48000
       103 - 4184
     輸入裝置
       名稱
       群組
       廠商
       狀態
       偏好使用
       格式
       頻道
       取樣率
       延滯
       MacBook Air的麥克風
       builtin-internal-mic|spk
       Apple Inc.
       Enabled
       All
       default: F32LE, support: S16LE S16BE F32LE F32BE
       1
       default: 48000, support: 44100 - 96000
       1454 - 5535
     媒體能力
     列舉資料庫
 環境變數
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /Users/r1235613/Library/Thunderbird/Profiles/7btpsbws.default-release-1/crashes/events
   MOZ_CRASHREPORTER_RESTART_ARG_0: /Applications/Thunderbird.app/Contents/MacOS/thunderbird
   MOZ_CRASHREPORTER_RESTART_ARG_1: -foreground
   MOZ_CRASHREPORTER_DATA_DIRECTORY: /Users/r1235613/Library/Thunderbird/Crash Reports
   MOZ_CRASHREPORTER_PING_DIRECTORY: /Users/r1235613/Library/Thunderbird/Pending Pings
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /Applications/Thunderbird.app/Contents/Resources/crashreporter-override.ini
   MOZ_LAUNCHED_CHILD:
   MOZ_APP_SILENT_START:
   XRE_PROFILE_PATH:
   XRE_PROFILE_LOCAL_PATH:
   XRE_START_OFFLINE:
   XRE_BINARY_PATH:
   XRE_RESTARTED_BY_PROFILE_MANAGER:
   MOZ_APP_RESTART: 1
   MOZ_CRASHREPORTER_RESTART_ARG_2:
 修改過的重要偏好設定
   accessibility.typeaheadfind.flashBar: 0
   browser.search.region: TW
   extensions.lastAppVersion: 115.3.0
   idle.lastDailyNotification: 1695976404
   media.gmp.storage.version.observed: 1
   places.database.lastMaintenance: 1695708619
   privacy.purge_trackers.date_in_cookie_database: 0
   security.disable_button.openCertManager: false
   security.disable_button.openDeviceManager: false
   security.sandbox.content.tempDirSuffix: 6f139d73-ef46-413c-9f32-f45dfc8d4f00
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1693800150
 被鎖定的重要偏好設定
 fission.autostart.session: true
 Places 資料庫
 輔助功能
   已啟用: false
   已強迫停用輔助功能: 0
 程式庫版本
     預期應有的最小版本
     使用中的版本
     NSPR
     4.35
     4.35
     NSS
     3.90
     3.90
     NSSSMIME
     3.90
     3.90
     NSSSSL
     3.90
     3.90
     NSSUTIL
     3.90
     3.90
 沙盒
   內容程序沙盒等級: 0
   有效內容處理程序沙盒等級: 1
   內容處理程序的 Win32k Lockdown 狀態: Win32k Lockdown disabled -- Operating system not supported
   GPU 處理程序沙盒等級: 0
 啟動快取
   磁碟快取路徑: /Users/r1235613/Library/Caches/Thunderbird/Profiles/7btpsbws.default-release-1/startupCache/startupCache.8.little
   忽略磁碟快取: false
   在初始化時找到磁碟快取: false
   已寫入磁碟快取: false
 國際化與在地化
     應用程式設定
     要求使用的語系: ["zh-TW","en-US"]
     可用的語系: ["zh-TW","en-US"]
     應用程式語系: ["zh-TW","en-US"]
     區域偏好設定: ["zh-Hant-TW","en-TW","ja-TW"]
     預設語系: "zh-TW"
     作業系統
     系統語系: ["zh-Hant-TW","en-TW","ja-TW"]
     區域偏好設定: ["zh-Hant-TW","en-TW","ja-TW"]
 遠端除錯(Chromium 通訊協定)
   接受連線:
   網址:
 列印
 更改過的列印設定
   print_printer: CS338
   print.more-settings.open: true
   print.printer_CS338.print_bgcolor: false
   print.printer_CS338.print_bgimages: false
   print.printer_CS338.print_duplex: 1
   print.printer_CS338.print_edge_bottom: 0
   print.printer_CS338.print_edge_left: 0
   print.printer_CS338.print_edge_right: 0
   print.printer_CS338.print_edge_top: 0
   print.printer_CS338.print_footercenter:
   print.printer_CS338.print_footerleft:
   print.printer_CS338.print_footerright:
   print.printer_CS338.print_headercenter:
   print.printer_CS338.print_headerleft:
   print.printer_CS338.print_headerright:
   print.printer_CS338.print_in_color: false
   print.printer_CS338.print_margin_bottom: 0.5
   print.printer_CS338.print_margin_left: 0.5
   print.printer_CS338.print_margin_right: 0.5
   print.printer_CS338.print_margin_top: 0.5
   print.printer_CS338.print_orientation: 1
   print.printer_CS338.print_page_delay: 50
   print.printer_CS338.print_paper_height: 11.6944444444444
   print.printer_CS338.print_paper_id: iso_a4_210x297mm
   print.printer_CS338.print_paper_size_unit: 0
   print.printer_CS338.print_paper_width: 8.26388888888889
   print.printer_CS338.print_reversed: false
   print.printer_CS338.print_scaling: 1
   print.printer_CS338.print_shrink_to_fit: false
   print.printer_CS338.print_unwriteable_margin_bottom_twips: 200
   print.printer_CS338.print_unwriteable_margin_left_twips: 240
   print.printer_CS338.print_unwriteable_margin_right_twips: 240
   print.printer_CS338.print_unwriteable_margin_top_twips: 200

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