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Oddest thing - asking for a "code scanner on your Firefox app" to complete set-up

I initially just wanted to get some ad-blocking program to keep down the volume of all the flashing ads showing up on webpages. I'm working with a new laptop computer, an… (funda kabanzi)

I initially just wanted to get some ad-blocking program to keep down the volume of all the flashing ads showing up on webpages. I'm working with a new laptop computer, and my old laptop had been "tweaked" with some Mozilla extensions (?) to address this, and I wanted to get the same on my new laptop. So I opened the application menu - the 3 horizontal bar icon, top right. First thing at the top, it asks me to sign in. Honestly, I don't think I ever did this. So I used one of the many secondary email addresses I use for this type of thing, put in a password, and created an account. Up popped a screen saying, "This Firefox is connected". Then down below, it said, "Sign in to Firefox on another device to complete set-up". Ugh, really? Ok, fire up the old laptop and open up Firefox and sign in using the same email and password. Here's where I get lost - up pops a screen that says, "Connect another device". Then down below it says, "Open the code scanner on your Firefox app and show code when ready." And there's a "Show Code" button down below this. But I'm hesitant to press it, because I don't know what my code scanner is, I don't have a flatbed scanner (if that's what they're talking about), my phone is broken (part of the reason I have a new laptop today), and I don't see any Firefox apps called "code scanner", and nothing in the help community that I can find about code scanning. So what the hell? I can't be the only person who's gone down this rabbit hole...

Asked by cjm999 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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Sync working only partially, not all data synced

Hello, I have two laptops, an old one with a synced firefox, and a new one where I want to get all the passwords, tabs, theme, settings and extensions. The OS is the same… (funda kabanzi)

Hello, I have two laptops, an old one with a synced firefox, and a new one where I want to get all the passwords, tabs, theme, settings and extensions. The OS is the same (NixOS, Linux).

I can successfully log-in and enable sync on the new laptop: it's possible for me to see the list of tabs from the other device, open and sync those tabs, but other things are not synced or synced partially.

For example: of the 30+ passwords on the old device, only 15 are present in the new device; no theme or extension is synced, bookmarks seems to be properly synced.

I don't know where to get more info about the sync (besides the about:sync-log page, which shows no logs), so I can't really tell what's going on. Indeed, nothing changes if I press the "Sync now" button.

I also tried refreshing firefox or creating a new profile from scratch and sync that again, but to no avail. Do you have any suggestion? Thanks

Asked by ale.re 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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Synchronization Settings

Is there a way to undo and Synchronization that Hinders my Bookmarks Majorly? I was on my Laptop and i had an old recovery backup go thru and when i sync to fix it, it ch… (funda kabanzi)

Is there a way to undo and Synchronization that Hinders my Bookmarks Majorly? I was on my Laptop and i had an old recovery backup go thru and when i sync to fix it, it changed my most recent settings and i lost all my Bookmarks.

Asked by m.cooley475 1 unyaka odlule

Answered by m.cooley475 1 unyaka odlule

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Firefox is asking me for a primary password to see saved accounts and passwords

Hello. I had to reinstall firefox and while i eventually managed to get my phone to sync with my computer, the browser asks for a primary password in order to see the sav… (funda kabanzi)

Hello. I had to reinstall firefox and while i eventually managed to get my phone to sync with my computer, the browser asks for a primary password in order to see the saved logins. The problem is that i don't use a primary password, and is there any way i can get around this?

Asked by henriquenprestes 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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unlock Facebook I'd

Please my Facebook account unlock Not show opshen get a code on your phone Please show opshen my mobile number ... Password ... email: ... please reply to my email and … (funda kabanzi)

Please my Facebook account unlock Not show opshen get a code on your phone Please show opshen my mobile number ... Password ... email: ... please reply to my email and unlock Facebook


edited email, phone# and password from public and search/spam bots view on this community support forum.

Asked by ap7196960 1 unyaka odlule

Answered by James 1 unyaka odlule

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Facebook account unlock

duplicate of /questions/1353322 Please my Facebook account unlock Not show opshen get a code on your phone Please show opshen my mobile number Password email: please… (funda kabanzi)

duplicate of /questions/1353322

Please my Facebook account unlock Not show opshen get a code on your phone Please show opshen my mobile number Password email: please reply to my email and unlock Facebook


edited email, password and phone# from public and search/spam bots view as this is a public community support forum.

Asked by ap7196960 1 unyaka odlule

Last reply by ap7196960 1 unyaka odlule

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Firefix 93 No "Send Tab" Option, Unable to See Synced Tabs

I've just set up Firefox Sync, but it is only working one way. I can see my computer's tabs from my phone but I cannot see my phone's tabs from the computer - if I use th… (funda kabanzi)

I've just set up Firefox Sync, but it is only working one way. I can see my computer's tabs from my phone but I cannot see my phone's tabs from the computer - if I use the quick access "Show tabs from other devices" it just spins a loading wheel with "Syncing".

Also, the "Send Tab" option when you right click a tab does not appear at all. Sending a tab from the phone to computer does not result in anything appearing on my computer.

Everything is set to sync on both devices, and I have tried to sync it manually. Both versions are up to date.

Asked by jas57 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Sync issues

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the … (funda kabanzi)

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the loading icon just spins and spins and spins and spins and spins for.ev.er. Please help. I just want my browser to sync on different devices.

Asked by april.ross 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Lost passwords

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename … (funda kabanzi)

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename this and nothing happens. Every time I re-open FF (v 93.0) the .corrupt is added and I can't get to my passwords. I have hundreds.

Asked by HalFx64 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Can't sync Firefox from Android 8.1 to Android 12

I'm not even sure if this is possible. I've recently updated my phone, the old phone had Android 8.1, the new one has Android 12. Is it possible to sync between the two… (funda kabanzi)

I'm not even sure if this is possible.

I've recently updated my phone, the old phone had Android 8.1, the new one has Android 12.

Is it possible to sync between the two phones?

I've signed in to Firefox on both phones but open tabs are not synced.

Asked by Kraftwerk 1 unyaka odlule

Answered by Kraftwerk 1 unyaka odlule

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Logins and passwordx

I am running Linux version of Firefox. It has just upgraded itself - without any warning that logins and passwords would no longer be accessible The upgrade cannot read p… (funda kabanzi)

I am running Linux version of Firefox. It has just upgraded itself - without any warning that logins and passwords would no longer be accessible The upgrade cannot read previous version of my profile, so I cannot access login and password from my old profile I have used Profile Manager, but it refuses to open my previous profile with the updated Firefox. How can I access my passwords from before this update?

Asked by phil152 1 unyaka odlule

Answered by phil152 1 unyaka odlule

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Lost all my Google account passwords from stored passwords on firefox

I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google accoun… (funda kabanzi)

I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google account passwords are missing and rest passwords are intact in saved passwords. my google passwords have been stored since a long time. all my old and recent stored passwords are shown in firefox but only my google account passwords are gone on all the devices. I tried login-backup.json but there is no change in passwords shown. need help.

Asked by vvons 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Can't sync my data

Hello. I have been using firefox for a quite while now, I have LOTS of critical data linked to my firefox account (all the passwords, important bookmarks for work, etc) … (funda kabanzi)

Hello.

I have been using firefox for a quite while now, I have LOTS of critical data linked to my firefox account (all the passwords, important bookmarks for work, etc)

I completely formatted and reinstalled windows on my pc because it had software issues that made it impossible for me to use my pc, after that I installed firefox , but forgot password for my firefox account, so I reset it with my mail, but now I can not sync to my very important older data that I desperately need.

Is there any way I can recover my data? Please, it is very important for me.

you can check that all the activities happened from same IP address, and that I searched for "windows 7 iso file" using duckduckgo right before I requested password reset


thank you in advance.

Asked by gigimakatsaria 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule