Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Sponsored shortcuts can not be disabled

I've never had sponsored shortcuts and suddenly today I've got them. I've attempted the disable the "sponsored shortcuts" on my desktop however its greyed out. Starting… (funda kabanzi)

I've never had sponsored shortcuts and suddenly today I've got them. I've attempted the disable the "sponsored shortcuts" on my desktop however its greyed out.

Starting state - Shortcuts selected, sponsored selected and grey Procedure: 1.) Deselect shortcuts, select shortcuts, sponsored becomes cyan 2.) Click sponsored, it becomes grey again 3.) Deselect shortcuts, select shortcuts, sponsored becomes cyan (again) 4.) Click sponsored, it appears deselected 5.) Hit refresh and it returns to starting state

I do not edit my GPO or registry, settings are not controlled by an organization, I am not confusing sponsored shortcuts with pinned search engines.

Asked by Redacted 1 usuku oludlule

Answered by jscher2000 - Support Volunteer 9 amahora adlule

  • Kusonjululiwe

"unexpected configuration problem" with printer

My wife's computer has problems printing from Thunderbird. Trying to print produces a message that says, "Your printer has experienced an unexpected configuration problem… (funda kabanzi)

My wife's computer has problems printing from Thunderbird. Trying to print produces a message that says, "Your printer has experienced an unexpected configuration problem. 0x800706ba".

I thought the problem was related to her old printer, a Brother black-and-white laser printer, so I bought a new Epson ET-2800 series color printer, but the same message appears.

I have found a workaround. If I go to Settings in Thunderbird, clear the cache, and restart the computer, it will print on the next try, but later the same error message will appear on attempts to print. I have selected the "Clear cache at shutdown" option in Settings, but that doesn't help. The cache still has to be cleared manually.

I can print a test page with no problem, and I can print from other applications, so I assume that the difficulty is related to something in Thunderbird.

I might add that I use Thunderbird on my computer. Fortunately that problem has not arisen on it.

Suggestions for solving this problem will be appreciated.

Eddie Blick

Asked by eddieblick 3 emasontweni adlule

Answered by sfhowes 3 emasontweni adlule

  • Kusonjululiwe

Button to disable "Thought-provoking stories" (Pocket?) missing

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android. Following the other forum posts and https://support.mozilla.org/… (funda kabanzi)

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android.

Following the other forum posts and https://support.mozilla.org/en-US/kb/hide-pocket-recommendations-firefox there should be a switch for "Thought-provoking stories" under Settings - Homepage - Shortcuts, but I don't see it. What can I do? Thank you for your help.


130.0 (Build #2016041319), hg-b73ccdf1f861+ GV: 130.0-20240829075237 AS: 130.0

Asked by alx.schlueter 4 izinyanga ezidlule

Answered by alx.schlueter 4 izinyanga ezidlule

  • Kusonjululiwe

View Filter Log in a text file?

Is the filter log file accessible directly anywhere? It'd be useful to use a text editor app in order to use a different font, reverse the display order and use text sear… (funda kabanzi)

Is the filter log file accessible directly anywhere? It'd be useful to use a text editor app in order to use a different font, reverse the display order and use text search tools etc. Sure I could copy/paste into a text editor each time but that's a bit laborious each time the log changes.

Asked by Mr B 2 ezinsukwini ezidlule

Answered by Toad-Hall 2 ezinsukwini ezidlule

  • Kusonjululiwe

Force-Pinning Extension doesn't Appear to Work (GPO in Microsoft AD)

I am having the same issue as this other user here: https://www.reddit.com/r/sysadmin/comments/17wvuwh/help_pinning_extension_in_firefox_with_gpo/ Preliminaries -- Initi… (funda kabanzi)

I am having the same issue as this other user here: https://www.reddit.com/r/sysadmin/comments/17wvuwh/help_pinning_extension_in_firefox_with_gpo/

Preliminaries -- Initially (before trying to force-pin), I had these GPOs enabled:

Extensions to Install -> https://addons.mozilla.org/firefox/downloads/file/4410896/bitwarden_password_manager-2024.12.4.xpi

Prevent extensions from being disabled or removed ->

(Those GPOs above all work.)

What I'm trying to do: Force-pin Bitwarden.

I believe I've followed the documentation correctly (except for not including a "*" case): https://mozilla.github.io/policy-templates/#extensionsettings

I've enabled this GPO with this value:

Extension Management ->

{

 "{446900e4-71c2-419f-a6a7-df9c091e268b}": {
   "default_area": "navbar"
 }

}

After running various "GPUpdate"s and whatnot, the option to uncheck "Pin to toolbar" is still available to click.

I've verified in "about:policies#active" that the JSON item appears next to "ExtensionSettings" and that there are no errors listed in the "Errors" tab.

I've also verified that it appears in the correct location in the Registry.

Since another user had the same issue (Reddit link above), I figured it'd be a good idea to check in with y'all to see if we are missing something.

Thanks for your help!

Asked by TheCyberWarden 1 isonto elidlule

Answered by Mike Kaply 4 ezinsukwini ezidlule

  • Kusonjululiwe

Unexpected behaviour in other apps

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, … (funda kabanzi)

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, one in Bluemail and one in MS Excel. I am unable to remove the prompt - by a long press or short - until I type some characters, often a number of characters. Then the prompt disappears. The keyboard is SwiftKey, and I have asked them but they say it's not them. Any suggestions welcome. Thanks in advance. P

Asked by frenches2 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

Google Calendars ask to reauthorize after every startup

I have 3 Google calendars added to Thunderbird. After every startup I get a popup with the Google authorization page for every calender asking me to authorize access. I a… (funda kabanzi)

I have 3 Google calendars added to Thunderbird. After every startup I get a popup with the Google authorization page for every calender asking me to authorize access. I already tried removing all Calendars, cleaning the cache, resetting all calendar/google related settings in the config editor and readding teh calendars.

Is there a way to avoid the reauthorizations after each startup and have Thunderbird access permanently authorized?

There are no add-ons except Owl for Exchange (needed for my work outlook account) and Compact Headers.

Thunderbird is version 128.6.1esr on Ubuntu.

Asked by Yves Maurischat 1 isonto elidlule

Answered by Yves Maurischat 1 isonto elidlule

  • Kusonjululiwe

Thunderbird Page Setup

Using Tbird 78.14.0 (64 bit) with Windows 10. I can no longer access the Page Setup screen properly. I suspect it's because I accidentally put a very big value in for t… (funda kabanzi)

Using Tbird 78.14.0 (64 bit) with Windows 10. I can no longer access the Page Setup screen properly. I suspect it's because I accidentally put a very big value in for the top margin. The print preview for even a short email says it's many pages, there's no text visible on any of those pages, the only part of the Page Setup screen visible is OK and Cancel at the bottom, and I can't get to the top of the screen. I've tried closing and re-opening Tbird to no avail. How can I get to the top of the Page Setup screen to fix the problem?

Asked by Lindsay13Graham 4 izinyanga ezidlule

Answered by Lindsay13Graham 4 izinyanga ezidlule

  • Kusonjululiwe

Firefox Android Beta - Downloading PDFs

Now it's completely impossible to open PDFs outside Firefox, as I could do until the last couple of beta versions. This trend is going on since a few years ago, from bad… (funda kabanzi)

Now it's completely impossible to open PDFs outside Firefox, as I could do until the last couple of beta versions.

This trend is going on since a few years ago, from bad to worst. The whole design of the PDFs download process is bad. PDFs should be treated by FF as any other file: download and open with the system default PDF viewer. Imposing Firefox's internal PDF viewer as mandatory for downloaded PDFs is nonsense.

Asked by pp.luca 2 izinyanga ezidlule

Answered by TyDraniu 2 emasontweni adlule

  • Kusonjululiwe

Functionality "Delete messages older than X days" doesn't work

Using the french version of Thunderbird 128.5.2esr (64 bits), I set, in the settings, the following options for one of my accounts (see picture): "Delete messages older t… (funda kabanzi)

Using the french version of Thunderbird 128.5.2esr (64 bits), I set, in the settings, the following options for one of my accounts (see picture): "Delete messages older than X days" "Always keep starred messages"

However, just after this setting change, I closed and reopend Thunderbird, and all messages older than X days are still there.

What should I do?

Asked by emile.gaudinot 1 isonto elidlule

Answered by DavidGG 1 isonto elidlule

  • Kusonjululiwe

Videos are no longer accessible on the pages of certain websites

I've been using Firefox for a few months now to follow online training courses or videos on the conversation papillon (www.conversationpapillon.com) and conversation sant… (funda kabanzi)

I've been using Firefox for a few months now to follow online training courses or videos on the conversation papillon (www.conversationpapillon.com) and conversation santé (www.conversationsante.com) websites. For a few weeks now, the videos are no longer accessible on the pages of these two sites. The window of the video is empty. However, if I try the same link in Google Chrome, it works fine. I've contacted the publishers of these two sites, who tell me that nothing has changed on their sites in recent weeks. He advised me to contact you to find out more. Can you help me? I prefer to use Firefox, which protects my privacy better. Thanks in advance. Regards, Jean-Pierre R.

Asked by jean-pierre.rousseaux 3 izinyanga ezidlule

Answered by jean-pierre.rousseaux 3 izinyanga ezidlule

  • Ikhiyiwe

Empty Jun File

It is a replay to your last message ticket 223478. Thank you for replay. 1.Number of Junk files on each addres on AOL Mail/addewss/spam and Thunderbitd address junk are… (funda kabanzi)

It is a replay to your last message ticket 223478.

Thank you for replay.

1.Number of Junk files on each addres on AOL Mail/addewss/spam and Thunderbitd address junk are different for AOL and Thunderbird. I think it is normal because each mail agent has its own junk setting. For defect addres on AOL there are 15 junk mails, on Thunderbit zero.

2. Server settings: type of the account is "IMAP MAIL Server." Actually it was POP3 but I was not able to install address for POP3 and was forced to select IMAP for inpox.

3.Junk Settings: Enable adaptive junk control - checked

                           Destinatioon and Retention Dont mark as junk personal address book - ckecked
                           Move new junk messages to:"Junk" folder on: defect address
                           Retenntion 14 dqys

All addresser have the same settings.

4. Synchronization and Storage/Advanced: Junk and Trask folders were unchecked on all three addewsses. Hadve checed them on all addresses.

After that viewed one junk message on defect address. and 15 on AAOL.

Asked by geoyar 1 isonto elidlule

Last reply by James 1 isonto elidlule

  • Ikhiyiwe

Empty junk folder

Correction to Ticket 223478; After all I di dfollowing to yous questioons and advices Junk folder on defect address stays empty It was the Trash with one message. … (funda kabanzi)

Correction to Ticket 223478;

After all I di dfollowing to yous questioons and advices Junk folder on defect address stays empty It was the Trash with one message.

Asked by geoyar 1 isonto elidlule

Last reply by James 1 isonto elidlule

  • Kusonjululiwe

Thunderbird 128.6

When I compose a new email, the composition windows seems to show double line spacing, looks like this: test test test Yet, when the message is sent and received, both… (funda kabanzi)

When I compose a new email, the composition windows seems to show double line spacing, looks like this: test

test

test

Yet, when the message is sent and received, both the sent and received emails look like this:

test test test

How can this be adjusted, very difficult to properly format an outgoing message. Thanks for your help.

Asked by john1153 1 isonto elidlule

Answered by david 1 isonto elidlule

  • Kusonjululiwe

Can I disable or remove the new sidebar that appeared today with the latest update?

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Cus… (funda kabanzi)

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Customize sidebar. I can see how to remove tool icons and how to expand or collapse sidebar but can I remove the sidebar completely? Is this an option? I prefer the old look with the browser web page content extending all the way to the left of the screen, without the narrow vertical sidebar.

Asked by Ferrara 2 izinyanga ezidlule

Answered by tony289 2 izinyanga ezidlule

  • Kusonjululiwe

Background colour in the events tab in mail views

Using Thunderbird 128.5.0esr (64-bit) on 128.5.0esr (64-bit). In calendar view, I see all my appointments with the background colour of the calendar they are in (see atta… (funda kabanzi)

Using Thunderbird 128.5.0esr (64-bit) on 128.5.0esr (64-bit). In calendar view, I see all my appointments with the background colour of the calendar they are in (see attached). In my inbox view, I have the Events tab open at the right. All day events have the background colour of the appropriate calendar, but ones with timings have a dot. (see attached). How do I make ALL calendar events have the background colour of the associated calendar in the mail events tab??

Asked by Benny 1 inyanga edlule

Answered by Yu5tiqX9og 2 emasontweni adlule