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Cannot Reinstall a Gmail Account "Unable to Log in at Server"

Several days ago we inadvertently deleted batches of emails from our two Thunderbird Gmail accounts on our PC and Apple devices. The lost emails were duly recovered but o… (funda kabanzi)

Several days ago we inadvertently deleted batches of emails from our two Thunderbird Gmail accounts on our PC and Apple devices. The lost emails were duly recovered but only after having to change my Google password. However one of our Thunderbird Gmail account will not download any new messages coming in. Ultimately we deleted that account from Thunderbird, intending to reinstall it. We deleted the account by pressing the Red button in account settings. We confirmed that messages are received to Gmail's Web page Inbox Now when I attempt to reinstall the account and press Add Account, I get the UNABLE TO LOG IN AT SERVER MESSAGE shown below. The "Your Full Name" I am putting in is the name on the Google account deleted from Thunderbird, and the password I have tried is my new Google password. I have tried the process of not adding in the password until requested to do so but this did not work either. Any suggestions please?

Asked by John and Barb 3 ezinsukwini ezidlule

Last reply by John and Barb 5 amahora adlule

unique identifier error and inbox thinks it a draft folder

'unique identifier' error and Inbox thinks it a draft folder. But only on one account. Messages to one of my mailboxes says it's coming from another of my email accounts,… (funda kabanzi)

'unique identifier' error and Inbox thinks it a draft folder. But only on one account. Messages to one of my mailboxes says it's coming from another of my email accounts, not the sender. If I right click the message in the Inbox I get an Edit Draft drop down. If I select 'open in another window' the From is correct in the new window. If I open an email in the Inbox the From shows coming from one my accounts. Started yesterday and I tried various ideas from faq's. Thanks!

Asked by john954 6 amahora adlule

Emails now showing up from 9am when its now noon , other emails show up on time

I just started having a issue where it will be for example noon , and I just get a email , that is not on top but down the list and it says 9am , or similar times where … (funda kabanzi)

I just started having a issue where it will be for example noon , and I just get a email , that is not on top but down the list and it says 9am , or similar times where it is 1 or more hours later from the time on the email , but it just showed up , but its down on the list of recent emails , so for example I check emails and a few come in or I get a notice that I have a new email

I have Thunderbird minimized in the taskbar , I never close it , and it will show a email from a few hours ago that just came in , but its below emails that I have already read that were after that time , so basically its like some emails just randomly appear that didn't get delivered when they were supposed to along with the others at that time , this is not a 1 time thing , this has happend several times over the last few days

I can't find any Setting that allows me to choose Newest Emails on Top , or to check the Time to see if it thinks its a different time of day than it is when delivering , or to bring in emails in order of delivery time , newest first and so on , so if a email has a Delivery time of 9:38 am I actually recieve it at 9:38 am , for example I got a email showing the time at 12:48 PM as delivered (10 minutes ago , but I just got the email now at 12:58 am) , then I got one time stamped at 11:15am , and 11:13 am , and at 9:38 am , , the 9:38 am email came AFTER I got the 11:15 email by about 30 minutes , and the one I just now got (it was 12:58pm when I got it , but it shows a time of 12:48 pm so 10 minutes difference from the time it shows delivered to the time I actually got it) , this is while my email is open and I am looking at emails ..... Email Version .. 147.0 ..

Any Ideas ??? .... Thanks .... Jim

Asked by JimDirt 9 amahora adlule

One Thunderbird subfolder became a default filing target. Why? How to fix?

I'm using Thunderbird 140.6.0esr (aarch64) on a 2024 14" MacBok Pro running MacOS 15.7.3 (24G419). I manage fourteen email addresses, with most of the traffic going to o… (funda kabanzi)

I'm using Thunderbird 140.6.0esr (aarch64) on a 2024 14" MacBok Pro running MacOS 15.7.3 (24G419).

I manage fourteen email addresses, with most of the traffic going to one primary account, either by direct addressing or forwarders from others of the addresses. Maybe not the most efficient setup, but it means I don't have to scan 14 different inboxes to find the messages I most need.

I currently use ±89 filters on this primary account to file messages in a LOT of mailserver-based folders, and a few folders on the laptop. ±90% of the traffic gets filed in server-based folders so I can use any device to access message history. (I should probably note that these filters and message-threading don't always play nice together.)

For a long time, one of the message filters I'll call "Filter BS" successfully filed specific messages in "Folder BS," a server-based folder 2 levels below the inbox. Folder BS also has 2 levels of sub-folders within it for annual and monthly filing.

Some time ago, I began to have problems with messages of many kinds (subjects/sources/etc.) going missing. Eventually, I searched and found them in Folder BS. In response, I deleted Filter BS, looked for but didn't find other filters responsible for these unexpected results, and managed incoming BS-related messages manually. But despite Filter BS having been deleted, non-BS-related messages still get "lost," meaning incorrectly filed in Folder BS, which is acting like a rogue black hole, sucking up everything that gets too close. I have not been able to identify any criteria for what turns up in Folder BS beyond "lots of stuff that doesn't in any way belong there."

Speculating that something's "off" with the BS folder's directory in a way that would be nearly impossible to fix, I'm trying to figure out the least inconvenient, least risky way to solve the problem.

Not knowing other ways I might compound the problem by making big moves with the MANY messages archived in the BS folder's 7 annual subfolders and their 12 each subfolders; and not knowing how to back up server-based in-box sub-folders, I'm stuck at an impasse.

How should I proceed?

Thanks in advance for any input.

Asked by jfmarketinfo 4 ezinsukwini ezidlule

Last reply by jfmarketinfo 1 usuku oludlule

Why/how are older emails disappearing from the Inbox?

Why are older emails disappearing from the Inbox? It didn't do this when I was using Windows 7SP1. Now I have Windows 11 and it seems the Oct and Nov emails I had have d… (funda kabanzi)

Why are older emails disappearing from the Inbox? It didn't do this when I was using Windows 7SP1. Now I have Windows 11 and it seems the Oct and Nov emails I had have disappeared. Only Dec emails are in the Inbox.

Asked by JudEric 3 emasontweni adlule

Last reply by JudEric 1 usuku oludlule

Thunderbird is not checking email accounts automatically. How to solve the problem? Thanks

I installed Thunderbird a few days back. Initially, it downloaded messages, but now it is not checking emails automatically, and I have to open the app and push to check … (funda kabanzi)

I installed Thunderbird a few days back. Initially, it downloaded messages, but now it is not checking emails automatically, and I have to open the app and push to check the email accounts. I am using a Samsung Galaxy S23 phone if it is relevant. Please help to solve the problem. Thanks.

Asked by drniaz009 5 ezinsukwini ezidlule

Last reply by drniaz009 3 ezinsukwini ezidlule

Audible notifications for emails sometimes don't work and visual notifications are sometimes wrong

Recently my Thunderbird mail has been 'glitchy'. Sometimes I receive audible alerts for emails, other times I don't. Sometimes the number of new emails received is corr… (funda kabanzi)

Recently my Thunderbird mail has been 'glitchy'.

Sometimes I receive audible alerts for emails, other times I don't.

Sometimes the number of new emails received is correct, other times it shows 4 new emails when, across all my accounts, the number is 2 (for example).

Are either or both of these known issues?

I also noticed when I was watching a live music stream on TikTok last week, I 'had' no emails for almost 2 hours. As soon as I left TikTok and closed my browser window emails 'arrived', one timestamped 45 minutes earlier. The settings for that account are set to check for emails every 5 minutes.

Could the Chinese be 'watching me' 😁 or is there another more innocent explanation?

Asked by chattome 1 inyanga edlule

Last reply by chattome 4 ezinsukwini ezidlule

Message Filters Not Logging (win10)

Why suddenly has Thunderbird stopped logging my messages that I filter manually even though I have logging enabled? It used to work just fine. It no longer logs ANY mes… (funda kabanzi)

Why suddenly has Thunderbird stopped logging my messages that I filter manually even though I have logging enabled? It used to work just fine. It no longer logs ANY message filtering. I have not changed any settings. I depend on it especially to confirm that new filters I set are working properly. How can i fix this?

Asked by JoeRLuciano 1 inyanga edlule

Last reply by JoeRLuciano 4 ezinsukwini ezidlule

The server couldn't retrieve message - retrieval failed using the IMAP4 protocol

Been getting a bunch of this, usually in my TB TRASH folder, I think from the Outlook online server. The server couldn't retrieve the following message: Subject: "<R… (funda kabanzi)

Been getting a bunch of this, usually in my TB TRASH folder, I think from the Outlook online server.

The server couldn't retrieve the following message:

Subject: "<Removed for PII>"

From: "Not available" ("Not available")

Sent date: 10/31/2024 2:25:02 PM

The message hasn't been deleted. You might be able to view it using either Outlook or Outlook Web App. You can also contact the sender to find out what the message says.

I have 2 personal email accounts: Outlook and Gmail. My client is Thunderbird. Running Win11 25H2. Far as I know, problem began recently. This is a screenshot of some messages from TBirds TRASH folder.

User's image (In images) Thunderbird just tried to fetch emails. Got a notification that it could not get messages, this time from GMail.


What does this mean? Outlook/Gmail servers or Thunderbird? What do I need to do?

Asked by PathMan 1 inyanga edlule

Last reply by PathMan 5 ezinsukwini ezidlule

EWS not finding all folders

Just installed version 146 and deleted all my old profiles because there were too many errors with TB syncing renamed folders and not the new versions. Selected EWS to … (funda kabanzi)

Just installed version 146 and deleted all my old profiles because there were too many errors with TB syncing renamed folders and not the new versions.

Selected EWS to attach our Office365 account which all seemed to work well, but it only finds a few of my folders (luckily all correct), but doesn't find Inbox, Trash etc.

It also doesn't seem to want to download all the email, despite selecting that in the Account Settings.

The Subscribe option is not available under the File menu.

Been using it for 25 years or so, but may have to give up if I can't get my inbox.

Screenshots attached showing what Thunderbird shows vs. OWA.

Thanks for any ideas.

Asked by Chris Lamb 6 ezinsukwini ezidlule