Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Sending emails

I can no longer send emails. I can send them through mail web browser and was in touch with their technical support and the problem is not on their end. The message I get… (funda kabanzi)

I can no longer send emails. I can send them through mail web browser and was in touch with their technical support and the problem is not on their end. The message I get when trying to send an email is: "Sending of message failed. The message could not be sent because connecting to outgoing server(SMTP) Promail.ptd.net failed. The server may be unavailable or is refusing STMP connections. Please verify that your outgoing server (STMP) settings are correct and try again". I checked my outgoing server settings and they are correct. I started Thunderbird in Troubleshoot mode and the problem still occurs. I started my Windows 10 in Safe Mode and the problem still occurs.

Asked by tomlugar 1 usuku oludlule

Answered by sfhowes 1 usuku oludlule

  • Kusonjululiwe

Multiple TO fields in Thunderbird email

When I'm composing an email, I only have 1 TO field. I can't see a way to create more than one TO field. I can get 1 CC field and 1 BCC field, but I can't get more than o… (funda kabanzi)

When I'm composing an email, I only have 1 TO field. I can't see a way to create more than one TO field. I can get 1 CC field and 1 BCC field, but I can't get more than one of any of them. I used to be able to get more than 1. Where did this feature go? I am on the latest version 146.0.1 (64 bit) Thanks, Scuter

Asked by scuter 3 emasontweni adlule

Answered by MarkRH 3 emasontweni adlule

  • Kusonjululiwe

Unable to set up email "User is authenticated but not connected"

I get a notification that includes this message when I try setting up my outlook account and this prevents me from getting mail to my email in Thunderbird, not past or ne… (funda kabanzi)

I get a notification that includes this message when I try setting up my outlook account and this prevents me from getting mail to my email in Thunderbird, not past or new emails show up and I can only view an empty inbox, contrasting my other emails which work perfectly fine.

When I try setting up my email It says my username or password is wrong when it isn't and when it input, and that I have to put in my login. I put my login in and it says my username and password are incorrect even though my login info is correct I don't know what's going on, the error info isn't very helpful.

Asked by cassandrabettencourt 1 isonto elidlule

Answered by sfhowes 1 isonto elidlule

  • Kusonjululiwe

sending email in thunderbird

I'm trying to send an email from one of my email addresses jazztone@sfr.fr,but the mail server responds the following: Sender address rejected, not owned by user bwidmer2… (funda kabanzi)

I'm trying to send an email from one of my email addresses jazztone@sfr.fr,but the mail server responds the following: Sender address rejected, not owned by user bwidmer2@sfr.fr (which is my other email address). Can someone help,please?

Asked by bwidmer 4 emasontweni adlule

Answered by david 4 emasontweni adlule

  • Kusonjululiwe

Signature on Replies

I have a Signature setup and it works great on NEW Emails, however, if I click on reply to an email the signature is not there. I have the checkbox checked for "Include … (funda kabanzi)

I have a Signature setup and it works great on NEW Emails, however, if I click on reply to an email the signature is not there. I have the checkbox checked for "Include signature for replies" but it doesn't seem to work. I've tried unchecking it, restarting the app, re-checking it and restarting again, still doesn't work.

Windows 11 Pro, Version 10.0.26200 Build 26200

Asked by Richard Rogers 1 inyanga edlule

Answered by david 1 inyanga edlule

  • Kusonjululiwe

Can't delete email from inbox

Some inbox entries cannot be deleted. When deletion is attempted the body text is removed but the Subject and Correspondent remain in the Inbox and the message is marked… (funda kabanzi)

Some inbox entries cannot be deleted. When deletion is attempted the body text is removed but the Subject and Correspondent remain in the Inbox and the message is marked as unread. This seems to be mainly with email originating from Outlook. Tried restarting Thunderbird but no change. Is there a setting that might do this?

Asked by frank114 3 emasontweni adlule

Answered by Ed 2 emasontweni adlule

  • Kusonjululiwe

Can't log into imap account that used to work no problem

For the last two day when I start Thunderbird I get the message "The current operation on 'Inbox' did not succeed. The email server for account [edited]@herrinonline.net… (funda kabanzi)

For the last two day when I start Thunderbird I get the message "The current operation on 'Inbox' did not succeed. The email server for account [edited]@herrinonline.net responded: expecting ")" instead of "(".

This is happening with all 4 email addresses I have. 3 on ionos and 1 on gmail.

I have checked all the settings for the Ionos webmail server and the Gmail server and they are correct. I have deleted of of the accounts and recreated it but still get the same message.

Attached is a capture of the actual error message. If I try to synch with any of the email addresses I get the same message for that email

Can you offer any help?

Thanks,

John

Asked by john9910 2 emasontweni adlule

Answered by john9910 2 emasontweni adlule

  • Kusonjululiwe

I can receive but cannot send emails

Hello, I've been happily using Thunderbird for a few years now. Since yesterday, I have been unable to send emails in Thunderbird, but I can receive them. I can send emai… (funda kabanzi)

Hello, I've been happily using Thunderbird for a few years now. Since yesterday, I have been unable to send emails in Thunderbird, but I can receive them. I can send emails directly through my Skymesh Webmail, but in Thunderbird when I try to send an email, I get the following notification, even if I am sending it to only one recipient. Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: Insufficient system storage. Please help. Regards, Judy Osborne 15th January 2026 [edited from public] @bordernet.com.au

Asked by osborne13 6 ezinsukwini ezidlule

Answered by osborne13 6 ezinsukwini ezidlule

  • Kusonjululiwe

Thunderbird does not display new emails

It seems that after updating to the latest version, Thunderbird is not displaying new emails. The numbers of new emails in the folders are changing, but the emails are no… (funda kabanzi)

It seems that after updating to the latest version, Thunderbird is not displaying new emails. The numbers of new emails in the folders are changing, but the emails are not loading. I performed maintenance on the folder, but the emails disappeared and I no longer have any emails in my Inbox. I use IMAP, everything is OK on my phone and on the web. This is happening with Thunderbird at home and at work.

Translated with DeepL.com (free version)

Asked by Michal Kubíček 6 ezinsukwini ezidlule

Answered by Michal Kubíček 6 ezinsukwini ezidlule

  • Kusonjululiwe

Can't email people -

I can't send anything. I updated at 3 ish and now it says the following : "Sending of the message failed. The message could not be sent because connecting to Outgo… (funda kabanzi)

I can't send anything. I updated at 3 ish and now it says the following : "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) promail.ptd.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

Asked by Susan Silfies 20 amahora adlule

Answered by sfhowes 18 amahora adlule

  • Kusonjululiwe

How do I download all my messages from my on-line server (hostek.net) to my computer

How do I download all my messages from my on-line server (hostek.net) to my computer I've just installed Thunderbird on my computer, and I want to download my messages f… (funda kabanzi)

How do I download all my messages from my on-line server (hostek.net) to my computer

I've just installed Thunderbird on my computer, and I want to download my messages from the server to the hard drive on my computer and delete all but the most recent from the server. I have already installed Thunderbird, I just can't find out how to download the messages.

Thanks

David

Asked by Gentle Knight 2 emasontweni adlule

Answered by Gentle Knight 2 emasontweni adlule

  • Kusonjululiwe

Cannot send email - Outgoing email server times out

The last I was able to send an email from my laptop (W11 Home) was 5 days ago. I've made no changes in Thunderbird (140.6.0esr (64-bit)). I've checked with my ISP (PenTe… (funda kabanzi)

The last I was able to send an email from my laptop (W11 Home) was 5 days ago. I've made no changes in Thunderbird (140.6.0esr (64-bit)). I've checked with my ISP (PenTeleData - ptd.net) and all is ok. I checked with Norton (360 deluxe); turned off firewall temporarily and tried to send again. Still getting same message.

Asked by ourpurch 2 amahora adlule

Answered by sfhowes 33 imizuzu edlule

  • Kusonjululiwe

Deleted emails keep reappearing!

When I delete emails, they do disappear from Inbox or a folder that I have stuck them in. But as soon as I click on ALL MAIL, it starts downloading all 4,000 of them aga… (funda kabanzi)

When I delete emails, they do disappear from Inbox or a folder that I have stuck them in. But as soon as I click on ALL MAIL, it starts downloading all 4,000 of them again. Do I have a setting wrong? I want them to delete completely - from gmail and from my instance of Thunderbird. I've gone through them all TWICE now and deleted them, just to have them reappear and it's driving me nuts.

Asked by Laurie Be 2 emasontweni adlule

Answered by Laurie Be 2 emasontweni adlule

  • Kusonjululiwe

Unable to send email since 12/31

Error message says user name not owned by me, but it is! How do I fix that to use my additional email address? Why would email from two separate domains be linked, especi… (funda kabanzi)

Error message says user name not owned by me, but it is! How do I fix that to use my additional email address? Why would email from two separate domains be linked, especially when I made no changes to the account info?

Asked by kerrytgleason2 1 isonto elidlule

Answered by david 1 isonto elidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Reply All

I am trying to send an email to a recipient of a previously SENT email keeping the originally SENT email with it. In now defunct Windows Live Mail emailing software, I us… (funda kabanzi)

I am trying to send an email to a recipient of a previously SENT email keeping the originally SENT email with it. In now defunct Windows Live Mail emailing software, I use to click on "Reply All" and remove my sending name from the 'send to' address. Is there a similar function in Thunderbird?

Asked by gnwalton58 7 izinyanga ezidlule

Answered by Rick 7 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Thunderbird Android no longer sending or receiving

Hello, Mi 9 SE with MIUI 12.5.1 Android 11 RKQ1.200826.002 Thunderbird 10.0 I moved from K9 to Thunderbird some time ago without incident. In the last few days I realise… (funda kabanzi)

Hello, Mi 9 SE with MIUI 12.5.1 Android 11 RKQ1.200826.002 Thunderbird 10.0

I moved from K9 to Thunderbird some time ago without incident. In the last few days I realised I had received nothing and checked on my PC and indeed mails were waiting. I tried to send a test mail from the phone, the mail remained in the OUTBOX and I received the following error message :- "Failed to send some messages ErrnoException: connect failed: EACCES (permission denied)" I checked and this is an Android error and various articles I found that suggest necessary changes to the manifest which I am not capable to change; I am not a coder. I decided to save the configuration, delete and reinstall Thunderbird. After this and reapplying the passwords the waiting mails were delivered. I then tried to send a test message from the phone and again the same error was generated with the phone blocked again from sending or receiving.

I suspect that there was an upgrade applied with a changed manifest that broke the operation of Thunderbird with Android 11.

Can someone please verify this, it may be impacting many installations on older phones?

Many thanks!

Asked by firefox1898 7 izinyanga ezidlule

Answered by firefox1898 7 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Failure to send a message. Thunderbird 139.0.1

I recently installed Thunderbird on a new Windows 11 PC. I am using Thunderbird 128.11.0esr on another machine and it works properly. I attempted to clone my 128 setup on… (funda kabanzi)

I recently installed Thunderbird on a new Windows 11 PC. I am using Thunderbird 128.11.0esr on another machine and it works properly. I attempted to clone my 128 setup onto the new machiine by copying the Profile folder without success. Some settings were transferred, enough so that the inbox was filling with my emails. I tried to send a message. It failed with the message: "Sending of the message failed The message could not be send because the connection to Outgoing server (SMTP) smtp.gmail.com times out. Try again" As far as I can tell the SMPT server settings are exactly the same on the two setups: Description: Gmail Port: 587 Connection security: STARTTLS Authentication methon: OAuth2 Username TMerrillH Sending GMail using the GMail app works properly. Could it be something in the OAuth2 system?

Asked by Gortzh 7 izinyanga ezidlule

Answered by aldente-hu 7 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Sending emails to groups

Group contacts have been established and the group is listed in the Address page. An email is prepared and the group name is inserted in the bcc slot. An x appears to th… (funda kabanzi)

Group contacts have been established and the group is listed in the Address page. An email is prepared and the group name is inserted in the bcc slot. An x appears to the left of the group name. The Send button is grayed out and the email can't be sent. What is the problem?

Asked by Mary Jo 7 izinyanga ezidlule

Answered by Mary Jo 7 izinyanga ezidlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

all emails going to trash

why just today is all my incoming emails coming to trasha nd not my in box in Thunderbird worked fine in the morning but i am not getting any mail in my in box it is … (funda kabanzi)

why just today is all my incoming emails coming to trasha nd not my in box in Thunderbird worked fine in the morning but i am not getting any mail in my in box it is all going to trash

Asked by Mary 7 izinyanga ezidlule

Last reply by Wayne Mery 6 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

SENT file

Recently, my SENT file has not been keeping the email I send. Has anyone else had this problem? Can anyone suggest how or why this has started happening? I count on bein… (funda kabanzi)

Recently, my SENT file has not been keeping the email I send. Has anyone else had this problem? Can anyone suggest how or why this has started happening?

I count on being able to look and see that I have sent or replied.

Thanks for any help, Jerry

Asked by gquigley 7 izinyanga ezidlule

Answered by Mapenzi 7 izinyanga ezidlule