Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

Unable to add a Gmail account - Unable to login at server. Probably wrong configuration, username, or password

When I attempt to add a Gmail account, I get this error - "Unable to login at server. Probably wrong configuration, username, or password" Below are the steps with scre… (funda kabanzi)

When I attempt to add a Gmail account, I get this error - "Unable to login at server. Probably wrong configuration, username, or password"

Below are the steps with screenshots: - checked for no cookies to prevent Google from asking for an actual login - no stored google passwords - didn't put in my password on setup - TB finds the available configuration - prompted to login at google - add google password - allow access - error message

I have restarted Thunderbird. I have checked for updates (even though I have it on auto-update).

Are there settings on my Google or Gmail account that could prevent this from working?

Asked by trentwhip-fox 11 izinyanga ezidlule

Answered by trentwhip-fox 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

MS Defender keeps detecting Trojans in Firefox

As title, MS defender keeps detecting trojans everytime firefox is launched and while I'm pretty sure it's probably just a false positive its just getting rather frustrat… (funda kabanzi)

As title, MS defender keeps detecting trojans everytime firefox is launched and while I'm pretty sure it's probably just a false positive its just getting rather frustrating and now more so, worrying that it's constantly happening.

Asked by Snu 11 izinyanga ezidlule

Last reply by markwarner22 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

malicious website

An infected website warning by AVG comes up every time I open Mozilla. It doesn't occur with other browsers. How can I get rid of it. It seems like it's the same URL. … (funda kabanzi)

An infected website warning by AVG comes up every time I open Mozilla. It doesn't occur with other browsers. How can I get rid of it. It seems like it's the same URL.

Asked by rhalper 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Kusonjululiwe

Can't delete virus's message

Hi our Kaspersky detected objects but unfortunately our antivirus can't delete all the detected. I try to uninstall the thunderbird but still unable to delete the virus'… (funda kabanzi)

Hi our Kaspersky detected objects but unfortunately our antivirus can't delete all the detected. I try to uninstall the thunderbird but still unable to delete the virus's message.

Hope get the assist for your team.


thank you

Asked by Seni Nusantara Holdings SB 2 izinyanga ezidlule

Answered by Toad-Hall 2 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox GPO to add certificate exception

Hello. I know how to define a server certificate exception to avoid browser warnings in case of certificate issue with a website (see attachment). However, I'd like to ap… (funda kabanzi)

Hello. I know how to define a server certificate exception to avoid browser warnings in case of certificate issue with a website (see attachment). However, I'd like to apply that exception for all users with access to my machine using a GPO (for user or local machine). This is also a requirement in my work where many users run Firefox from a server and the face browser warnings all the time (related to self-signed certificates) so it would be great to apply an exception for all users through a GPO specifying the self-signed certificate warning we want Firefox to ignore. Thanks.

Asked by eltenista10 9 izinyanga ezidlule

Answered by Mike Kaply 9 izinyanga ezidlule

Thunderbird open when I skip password prompt for more than 4 times

Thunderbird open when I skip password prompt for more than 4 times. I password protect thunderbird & when I try to open it's prompted for password BUT when I skip it … (funda kabanzi)

Thunderbird open when I skip password prompt for more than 4 times. I password protect thunderbird & when I try to open it's prompted for password BUT when I skip it by click on X for more than 4 times Thunderbird opened & I'm able to mail & read mail. It's a security bug so please fix this.

Asked by anirban12357 2 izinyanga ezidlule

Last reply by Matt 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Nearly unique fingerprint

When using Eff fingerprint test https://coveryourtracks.eff.org/ it shows a nearly unique fingerprint for FF for version 133. How can this be corrected to show randomized… (funda kabanzi)

When using Eff fingerprint test https://coveryourtracks.eff.org/ it shows a nearly unique fingerprint for FF for version 133. How can this be corrected to show randomized fingerprint ?

Asked by burjet 10 izinyanga ezidlule

Last reply by burjet 10 izinyanga ezidlule

Need some clarification regarding the CVEs affecting the Firefox ESR versions.

I would like to know how the Firefox CVEs are affected on its version which are mentioned in NVD. Let take mfsa2025-59, for example CVE-2025-8040, as per the NVD its say… (funda kabanzi)

I would like to know how the Firefox CVEs are affected on its version which are mentioned in NVD.

Let take mfsa2025-59, for example CVE-2025-8040, as per the NVD its says Firefox ESR < 140.1 is affected so does that mean it affect all the version which are lower than 140.1 which included the ESR 128 and ESR 115 versions or just the ESR 140 version series? then it raise on more question check this cve-2025-8029 in NVD it has specifically mentioned it only affect "Firefox ESR < 128.13, Firefox ESR < 140.1" and not the ESR 115 versions. Could anyone confirm it does not affect the ESR 115 versions or it affect all the versions? Now check this one cve-2025-8027, NVD clearly mentioned "Firefox ESR < 115.26, Firefox ESR < 128.13, Firefox ESR < 140.1" are affected so what I understand is that if the Firefox ESR 115 is vulnerable to any CVE it would be mentioned in the NVD specifically.

My point is that if any Firefox CVEs are listed in NVD and it specify only one version like “Firefox ESR < 140.1” what does that mean? Does it affect all the versions which include ESR 128 and ESR 115 or just the ESR 140 series version only affected? If any CVEs are affected on the ESR 115 and ESR 128 does Mozilla specifically mentioned those versions are affected right? Just like its mentioned in the cve-2025-8027

Any help would be appreciated to clarify this.

Asked by Roger 1 inyanga edlule

Last reply by James 1 inyanga edlule

Norton not seeing new emails in your email app popup

So I keep getting this pop-up message from Norton, "Not seeing new emails in your email app?" Everything seems to work appropriately in Thunderbird. I'm getting new ema… (funda kabanzi)

So I keep getting this pop-up message from Norton, "Not seeing new emails in your email app?" Everything seems to work appropriately in Thunderbird. I'm getting new emails as I always have. The problem is as long as Thunderbird is open Norton keeps popping this stupid thing up every 10 or so minutes. Has anyone had this? Have you found a way to get Norton to realize everything is fine and stop popping up? It's like playing a game of wack a mole all day.

Asked by inaheap 2 izinyanga ezidlule

Last reply by dbrennan6 1 inyanga edlule

Emails and Donation Links

Hi I'm wondering what people think about emails providing links for donations. If the email address is spoofed and the link is malicious were in trouble. So, assuming the… (funda kabanzi)

Hi I'm wondering what people think about emails providing links for donations. If the email address is spoofed and the link is malicious were in trouble. So, assuming the email I received today was from Mozilla (and not a spoofed email address, shouldn't Mozilla ask us to visit it's webpage to make a donation rather than email us a link? Regards

Asked by alan127 5 izinyanga ezidlule

Last reply by alan127 5 izinyanga ezidlule

No option to show remote content

I just installed thunderbird on a new install of windows 11 25h2 and added my email account. When I click on a message a yellow banner appears at the top of the message. … (funda kabanzi)

I just installed thunderbird on a new install of windows 11 25h2 and added my email account. When I click on a message a yellow banner appears at the top of the message. Previously there was a options button I could click that would allow showing the remote content. There is no longer a options button and I cannot get thunderbird to show remote content.

Asked by mozilla766 2 emasontweni adlule

Last reply by mozilla766 2 emasontweni adlule

Mbox and Anti Virus

Hi Folks, I want to seek opinion on how to manage the virus detected in emails (or its attachments) through Kaspersky Anti Virus. I have large no of emails in TB stored… (funda kabanzi)

Hi Folks,

I want to seek opinion on how to manage the virus detected in emails (or its attachments) through Kaspersky Anti Virus.

I have large no of emails in TB stored in mbox format. Around 30GB in Inbox and another 5GB in Sent, etc. I also use Kaspersky Internet Security which has anti-virus also active.

Now my anti virus detects some infected emails. How to clean the infected virus emails / attachments.

Question: 1) When using mbox file on TB, is Kaspersky capable to delete ONLY a single specific infected file from the entire mbox data without any corruption of mail data? 2) If not, how to setup the anti-virus to automatically clean, disinfect and delete/quanrantine individual mail. ?

3) Is MailDir a better way to save emails in profile and use anti-virus. There is a warning on Maildir saying its still not settled and may have bugs. Is that true even today ?

Thanks & Regards, Tejas

Asked by Junk Mail 1 inyanga edlule

Last reply by Junk Mail 4 emasontweni adlule

Sicherheitsausnahmeregel kommt immer wieder

Hallo, bei mir kommt immer wieder das angehängte pop-up. Wie kann ich die Abfrage dauerhaft entfernen. Ich hatte mal ocloud aber schon lange nicht mehr also wird das nich… (funda kabanzi)

Hallo, bei mir kommt immer wieder das angehängte pop-up. Wie kann ich die Abfrage dauerhaft entfernen. Ich hatte mal ocloud aber schon lange nicht mehr also wird das nicht gebraucht Bitte um Hilfe

LG Manfred

Asked by manfred.loskot 1 inyanga edlule

Last reply by manfred.loskot 4 emasontweni adlule

  • Okugcinwe kunqolobane

Firefox not recognizing that Number Lock is on

For a long time, while the Number Lock light is "on" on my keyboard, Firefox does not recognize that it's on. This should be a basic binary. 0=0, 1=1. 1 should never e… (funda kabanzi)

For a long time, while the Number Lock light is "on" on my keyboard, Firefox does not recognize that it's on. This should be a basic binary. 0=0, 1=1. 1 should never equal 0.

I have to got into another program and type numbers there to get it to work. But it doesn't last. I hate it when I'm trying to do something quick and I have to fight with something that I should NEVER have to fight with.

How to I get Firefox to ALWAYS recognize that Number Lock is on when it is on?

Asked by vkk4 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule

Some payment

Hi! Yesterday, an amout was withdrawn from my bank, see the notification: POS 21.90 BGN THUNDERBIRD EMAIL SAN FRANCISCO USA 724447 As I don't remember authorising, or o… (funda kabanzi)

Hi! Yesterday, an amout was withdrawn from my bank, see the notification:

POS 21.90 BGN THUNDERBIRD EMAIL SAN FRANCISCO USA 724447

As I don't remember authorising, or ordering this payment (I like to surf alot and not always remember what have done)qplease check and inform me : 1. Is this some subscription I may have done? If so - what it is as Thunderburd is suposed to be free app... 2. Is somebody using my account or Card, so I nees to change access details? 3. Or it may be some subscrition made through Thunderbird?

Please, help! Plamen Gogov pgogov@gmail.com

Asked by Plamen Gogov 4 izinyanga ezidlule

Last reply by Wayne Mery 4 izinyanga ezidlule

Password protection of individual e-mails

I am looking for a way to protect specific e-mails from being viewed from the list of e-mails, i.e. when the laptop has shut down due to inactivity and someone else opens… (funda kabanzi)

I am looking for a way to protect specific e-mails from being viewed from the list of e-mails, i.e. when the laptop has shut down due to inactivity and someone else opens it again and the Thunderbird window is still open. Albeit the TB password, once in the programme all e-mails are easy to view. Critical, individual e-mails could be protectes. I can do that when using a web browser for the mail provider (instead of the TB software) with a plugin Mailvelope (which unfortunately will discontinue soon). What programms could I use instead? this is NOT about end-to-end encryption, but individual protection of mails, e.g. with a password (or key) shared with the addressee alone. Any ideas or suggestions? thanks Robert

Asked by lonely-ryder 3 izinyanga ezidlule

Last reply by david 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Captcha

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to squa… (funda kabanzi)

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

Asked by alicja.b.kolanska 9 izinyanga ezidlule

Last reply by NoahSUMO 9 izinyanga ezidlule

  • Kusonjululiwe

Continuous requests for access permissions

I continually get popups wanting me to give permission for TBird to access all sorts of stuff. Is this a BUG or a "Feature"?. How do I turn them off? Or should I give per… (funda kabanzi)

I continually get popups wanting me to give permission for TBird to access all sorts of stuff. Is this a BUG or a "Feature"?. How do I turn them off? Or should I give permissions?

Asked by Frank 3 izinyanga ezidlule

Answered by Matt 3 izinyanga ezidlule