Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Thunderbird profile export does not import after PC reset

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an erro… (funda kabanzi)

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an error. The error log is incomprehensible to me. How can I not lose my local folders and messages? I tried unzipping and importing that folder, but another error. I need help! Ideas? Thanks.

Image of the error attached.

Asked by Lester Bennett 2 izinyanga ezidlule

Last reply by david 1 inyanga edlule

Spinning wheel

I am now getting a spinning wheel with annoying frequency while using/trying to use Thunderbird on my MacBook Air 2017 running Monterey. Everything was fine for the first… (funda kabanzi)

I am now getting a spinning wheel with annoying frequency while using/trying to use Thunderbird on my MacBook Air 2017 running Monterey. Everything was fine for the first 6-9 months, but over recent months the spinning wheel has appeared more and more frequently while I'm trying to read mail, answer mail, scroll through messages, etc., etc. Now it comes up every few minutes and delays me doing anything for about 15-30 seconds at a time. It's really frustrating. I recently ran Onyx, which was designed to clear cache, etc and make everything run smoothly. But the only program it required me to quit before it started was Thunderbird. Is there some cache or something I need to clear on a (semi-) regular basis to keep it working at a reasonable speed without this godforsaken spinning wheel interrupting everything? Thanks for any/all your help.

Asked by Clive Chafer 2 izinyanga ezidlule

Last reply by Rick (Scooter) 2 izinyanga ezidlule

My Thunderbird is suddenly crashing every 5 seconds on my Mac. I tried restarting.

I'm running Sequoia 15.1.1 on an M1 Mac Mini. Never had problems before. TB 128.6 0 esr. As soon as it opens it crashes. I have a lot of unopened files in a pop mailbox… (funda kabanzi)

I'm running Sequoia 15.1.1 on an M1 Mac Mini. Never had problems before. TB 128.6 0 esr.

As soon as it opens it crashes.

I have a lot of unopened files in a pop mailbox, going to try and remove them.

It seems to still work on my iPhone. Any ideas?

I M get this working. I'm in a panic. Please help.

Asked by eperless 5 izinyanga ezidlule

Last reply by Mapenzi 5 izinyanga ezidlule

Unable to delete subfolders in Drafts folder

I asked bout this a couple of weeks ago but didn't get a response. Perhaps I asked under the wrong heading. I'm not the sharpest tack in the box when it comes to these th… (funda kabanzi)

I asked bout this a couple of weeks ago but didn't get a response. Perhaps I asked under the wrong heading. I'm not the sharpest tack in the box when it comes to these things. Over the holidays I prepared many emails to send afterwards. I created sub-folders in my drafts folder. I sent the emails OK, but then I couldn't delete the folders I created in the drafts folder. Not only that but the folder icons in Drafts turned from yellow to purple and they did that in all four of my email accounts, even though my storage of emails was all in one single account. When I right click on the folders I don't get the option to delete and the folders won't allow being dragged to trash. Also one of the folders suddenly disappeared with all of the prepared email in it. Can you help me correct this condition? Thanks.

Asked by martypa 5 izinyanga ezidlule

Last reply by frisée 4 izinyanga ezidlule

Thunderbird is hanging since weeks

Aloha, I have been using Thunderbird since decades. Since a few weeks (or even months) by now, it is hanging all the time. Meanwhile it is totally impossible to use it pr… (funda kabanzi)

Aloha, I have been using Thunderbird since decades. Since a few weeks (or even months) by now, it is hanging all the time. Meanwhile it is totally impossible to use it properly. Whenever I klick on something it hangs itself up and I have to wait at least a minute until I can click something else and then it hangs again.

I already tried reinstalling, but that didnt change anything. Of course I also rebooted the computer.

Why is that so and what can be done?

Mahalo, Stefanie

Asked by nolff 2 izinyanga ezidlule

Last reply by Wayne Mery 1 isonto elidlule

Firefox on Linux becomes unclickable

In the last few days, after some minutes of usage, parts of Firefox become unclickable: - I can still click on tabs to change tabs. - When hovering over the cross button… (funda kabanzi)

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

Asked by mivkov 1 inyanga edlule

Last reply by Fredrik 1 inyanga edlule

address book import

I exported Outlook Contacts to a .csv file and imported giberish to the Thunderbird Personal Address book. Can the giberish be block deleted? How should the Outlook Conta… (funda kabanzi)

I exported Outlook Contacts to a .csv file and imported giberish to the Thunderbird Personal Address book. Can the giberish be block deleted? How should the Outlook Contacts be transferred to Thunderbird? Secondly, I exported Outlook Contacts to gmail and have used them on the web based gmail app to send messages. Don't remeber how the gmail contacts got to the Thunderbird Address book, but they don't work. The first message I sent from Thunderbird from my wife's gmail address to my hotmail address produced the following error:

Sending of the message failed. An error occurred while sending mail. The mail server responded: The recipient address <Steve Thompson (sthompson2486@hotmail.com> is not a valid RFC 5321 address. For more information, go to

https://support.google.com/a/answer/3221692 and review RFC 5321

specifications. 00721157ae682-70ca8508772sm13401897b3.82 - gsmtp. Please check the message recipient ""Steve Thompson (sthompson2486"@hotmail.com" and try again.

Both imported address books are unuseable. Please help.

Asked by Stephen Thompson 1 inyanga edlule

Last reply by david 1 isonto elidlule

Problem With Firefox

Attachment is a screenshot shows task manger shows there are 64 open files open, when I have only 4 windows open. What would causing this? Over night Firefox closes and … (funda kabanzi)

Attachment is a screenshot shows task manger shows there are 64 open files open, when I have only 4 windows open. What would causing this?

Over night Firefox closes and close all my open windows. I need the windows remain open.

Thank you for sharing your wisdom with me.

Asked by RocketNut 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 izinyanga ezidlule

Lose all my open tabs when compacting inbox

How do I save my open tabs while compacting my inbox? They all disappear after compacting. I am trying to move my open tabs over to a different folder to preserve them, b… (funda kabanzi)

How do I save my open tabs while compacting my inbox? They all disappear after compacting. I am trying to move my open tabs over to a different folder to preserve them, but I can't figure out how to do it.

When I choose an open tab from my Inbox to move it to a different folder, the folder choices on the left side of the interface go away. I there a way to move between folders? Drag /drop?

Chris

Asked by eyeart 1 inyanga edlule

Last reply by Wayne Mery 1 inyanga edlule

Thunderbird

сегодня столкнулся с проблемой, что не могу создать учетную запись, используя домены от mail.ru. на скриншоте показал результат моих действий: я как обычно ввел почту, по… (funda kabanzi)

сегодня столкнулся с проблемой, что не могу создать учетную запись, используя домены от mail.ru. на скриншоте показал результат моих действий: я как обычно ввел почту, поставил пароль, заранее в самой mail почте разрешил использование imap, а когда нажал готово и разрешил доступ в самом thundebird, то окошко с входом просто закрывается и пишет "не могу войти на сервер", хотя я даже не ввел пароль. это происходит со всеми доменами типо inbox и т.д, с gmail все работает нормально. помогите пожалуйста

Asked by yswqqq678 2 emasontweni adlule

Last reply by sfhowes 2 emasontweni adlule

Thunderbird 128.5.2esr (64 bits)

Hello, I habe been using Thunderbird for many years and I always considered it was a wonderfull software. But it seems that since Thunderbird revisions 128 replaced rev… (funda kabanzi)

Hello,

I habe been using Thunderbird for many years and I always considered it was a wonderfull software. But it seems that since Thunderbird revisions 128 replaced revisions 115 XXX, this software became less performant and less reliable than before: very (too) often it takes a big time just to open a received e-mail, it is longer and longer to send a new e-mail, even without attached file. Sometimes the software seems locked: nearly all commands are unavailable, in a "grey" state: "the program does not respond ..."

Somtimes, when you run Thunderbitd you see a huge disc activity, as if the software was re-indexing the databases after each launch.

Even if you re-install the software, from scratch, and you re-index all the files the behaviour does not improve.

Theses problems have begun since revision 115 XX was upgraded to 128. We have been told that Thunderbird sofware had been widely "redesigned" but as a result, right now, it is less good than before.

Looking on forums I see that I am not the only one to signal these problems ...

Can you give us some more informations about what is going on with Thunderbird ? It is going to be "stabilized" ? Does this last major evolution of Thunderbird is going to arrive to a more stable state ?

Thank you by advance.

Regards

Asked by daniel.pot 5 izinyanga ezidlule

Last reply by Wayne Mery 5 izinyanga ezidlule

Thunderbird loses IMAP connection

Every time I run Thunderbird, it appears to lose its IMAP connection(s) after 10-15 minutes. I've tried varying the number of cached connections from 1 to 10 with no dif… (funda kabanzi)

Every time I run Thunderbird, it appears to lose its IMAP connection(s) after 10-15 minutes. I've tried varying the number of cached connections from 1 to 10 with no difference in behavior.

Restarting Thunderbird will restore connectivity temporarily, until the entire process starts over again.

It seems to be correlated to saving a copy of sent messages. The sending process times out while the message is being saved to the Sent folder after the SMTP sending is complete.

Once this happens, new mail doesn't appear, moving mail between folders has no effect, and some (but not all) messages can't be retrieved from the server.

Asked by pstemari 5 izinyanga ezidlule

Last reply by Toad-Hall 1 inyanga edlule

Website UI that should be at bottom of screen is floating an inch or so above

Recently, whenever I go to a website that has some info/links/UI that should be locked to the bottom of the screen, it instead shows up and inch or so above the bottom. S… (funda kabanzi)

Recently, whenever I go to a website that has some info/links/UI that should be locked to the bottom of the screen, it instead shows up and inch or so above the bottom. So I was part of the website on top, the a floating info bar, then a tiny amount of website at the bottom. I have included an image to show what I mean, but some websites have even bigger bars that cover more of the screen. When I scroll up and down the website this floating bar remains at the same location on the screen, just about an inch up from the bottom.

Is there a way to fix this?

Asked by thejke 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

thunderbird malfunction with Xfinity

This has happened before and was only solved by deleting every possible thunderbird element from my laptop, (including my calendar, which later took many hours to re - up… (funda kabanzi)

This has happened before and was only solved by deleting every possible thunderbird element from my laptop, (including my calendar, which later took many hours to re - update). An email from xfinity that includes a link to my xfinity account attaches itself to my tbird program in such a way that no new emails can be received. I have cleaned the cache, opened task manager and closed every tbird open link, I have removed all xfinity emails on the original email server (also xfinity). Nothing removes the problem message. Is there a way to remove it without removing the whole tbird program (and then reinstalling)? It was such a pain to do this last time around. When you do a normal clean out it doesn't actually remove every element. Going in to find every little thing causes me a lot of effort and stress. This one faulty message is making me give up on tbird altogether. Thanks for your help! Annie

Asked by annie smart 2 izinyanga ezidlule

Last reply by Roger Reed 5 ezinsukwini ezidlule

Problem with Thunderbird/VPN

Using Nord VPN: All Gmail accounts are set up for imap on Thunderbird: 1) With VPN on, I cannot send/receive emails from/to my Gmail accounts using Thunderbird. 2) With … (funda kabanzi)

Using Nord VPN: All Gmail accounts are set up for imap on Thunderbird:

1) With VPN on, I cannot send/receive emails from/to my Gmail accounts using Thunderbird. 2) With VPN off, I can send/receive emails from/to my Gmail accounts 3) With VPN on or off and logged directly on mail.google.com, I am able to send/receive emails

And, yes, I have tried different port numbers and all server info is correct for imap on Thunderbird as indicated by #2 above. This change happened overnight and Thunderbird always worked faultlessly with Nord VPN for years. I don't think we can blame Nord VPN for this, given #3 above.

Your thoughts?

Asked by Thunderbird Support 3 izinyanga ezidlule

Last reply by Matt 1 usuku oludlule

Thunderbird Help

Hello, when I'm on a web site and choose to contact them, I click on their email. Instead of opening Thunderbird opening I get the annoying pop up that wants me to sign i… (funda kabanzi)

Hello, when I'm on a web site and choose to contact them, I click on their email. Instead of opening Thunderbird opening I get the annoying pop up that wants me to sign in and open the new Outlook. I do not use Outlook. I do not want to use Outlook. What do I need to do to simply have my Thunderbird open and completely ignore the Outlook? Thank you,

Asked by eighthnote44 4 izinyanga ezidlule

Last reply by Wayne Mery 2 izinyanga ezidlule

Message filters not working

message filters only work sometimes. when i click on run now nothing happens. sometimes this works, sometimes i have to walk away and come back, but right now nothing w… (funda kabanzi)

message filters only work sometimes. when i click on run now nothing happens. sometimes this works, sometimes i have to walk away and come back, but right now nothing works. i compacted folders, updated firefox, waited, and waited, nothing.

Asked by Steve Miller 4 izinyanga ezidlule

Last reply by Rick (Scooter) 1 inyanga edlule