Yonke imikhiqizo Community Forum

Dear Firefox Support Team,

I am encountering an issue where PDF files fail to display properly in Firefox, appearing as blank pages. This problem persists across multiple PDF documents, suggesting a potential browser compatibility or configuration issue.

Request: Please investigate this behavior to identify the root cause (e.g., rendering engine, plugin settings, or recent updates). Adjust Firefox’s default PDF handling settings or implement necessary fixes to ensure proper PDF display.

Additional Details:

• Firefox Version: All
• OS: Windows & Mac
• File link: https://res.mdpi.com/data/pharmaceuticals-18-00847-v4.pdf
• Steps to Reproduce: Open any PDF file → Blank page appears.

This issue impacts productivity and user experience. Kindly prioritize resolving it or provide workarounds. Thank you for your attention.

Best regards, Mia Yu [email removed]@mdpi.com/[email hidden]@qq.com

Hi Firefox Team,

Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots

Please assist.

Regards, Novie

Hello... currently when I try to open a PDF from the internet, I cannot open it in Firefox. Specifically I have been adding PDF files to a FB page, but cannot open the document when browsing in Firefox. I can open it, when using EDGE.

Hi, I am having an issue in mobile on iPhone 13 mini where I am trying to view a PDF (a bill so I can’t share the link) and it just opens to a about:blank page that says:

“Your bill is almost ready. Please wait.

Are you using a Chrome browser? Check your browser’s Downloads folder for a PDF of your bill.”

I wait and nothing happens. When I try in chrome it opens immediately in another tab (and doesn’t go to the downloads folder funny enough).

It isn’t in my downloads folder here either.

I don’t think it’s the site since it works in chrome.

I tried turning off pop up blocker, clicking the link again, and it didn’t change anything.

I also notice it is labeling the blank page as an insecure connection. It is from my city electric company so that wouldn’t be likely.

Thank you

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Hi all, I remember in older versions of Firefox (within the past 6 months) that pdfs embedded in a page would be a hyperlink that you had to click which would open in another tab. Now pdfs automatically open which is very annoying as it makes it difficult to read, while I found a way to open it in another tab I was wondering if there is a setting I can disable so I can just click on a hyperlink.

Thanks in advance

open downloaded pdf from "download tab" in new tab always. Opening in the same last tab, destroys the opened tab which often not support back option e. g. Banking websites.

Pls give option of new tab opening of downloaded files.

Hi everyone,

After enabling `privacy.resistFingerprinting = true` in `about:config`, I noticed that Firefox’s built-in PDF viewer (`pdf.js`) is always displayed in **light mode**, even though my system and browser themes are both dark.

I understand that RFP forces `prefers-color-scheme: light` to prevent fingerprinting, but this also affects internal components like the PDF reader. Unfortunately, the PDF viewer doesn’t provide a manual dark mode toggle.

Is there any **official or safe workaround** that allows keeping RFP enabled while still having the PDF viewer use dark colors?

Thanks!

I closed a PDF file but can not move it to another folder. Windows says it is open in firefox. I closed firefox and it still says it is open in firefox. I even restarted windows and it still says it is open in firefox. How do I get firefox to close and release the file?

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Thanks guys for any help you can offer....

I am using the FireFox PDF Editor to annotate a PDF, however, no method of me saving the document (whether that is save as, or save as PDF) will allow me to save any annotations on the document. If I try doing save as PDF, the preview shows up as blank sheets of paper, when I click "save as" it only saves one page of the 31 as BLANK. If I try doing normal save as, the saved file is un-annotated.

Please help... thanks

I frequently use the firefox pdf viewer and greatly appreciate it. However when I use the highlight tool the large popup is distracting and covers up some of the contents on the page. Is it possible to have the tool selected and use it without having the popup being constantly open. See attached image