Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Firefox won't open .pdfs in Acrobat

I have always read downloaded .pdf files in Acrobat. I inadvertently changed the setting to "Open in Firefox" (I got a prompt and clicked it without intending to). I have… (funda kabanzi)

I have always read downloaded .pdf files in Acrobat. I inadvertently changed the setting to "Open in Firefox" (I got a prompt and clicked it without intending to). I have changed the preference back to "Use Adobe Acrobat" in Settings/General/Applications, but Firefox keeps opening pdfs in a browser window. How do I get Firefox to abide by my preference setting?

Asked by alansanstad 1 isonto elidlule

Answered by alansanstad 1 isonto elidlule

  • Kusonjululiwe

Open emails go right to compose like I'm sending instead of just opening

Can I have Thunderbird on more than one of my computers? I ask this because each time when I open an incoming email the email says I'm "Writing" an says it is: "From" me … (funda kabanzi)

Can I have Thunderbird on more than one of my computers? I ask this because each time when I open an incoming email the email says I'm "Writing" an says it is: "From" me not from the person it is from. And on the bottom of every email in my inbox it has this "Warning about unique identity which is me:

At bottom it says: A unique identity/matching the From address was not found. The message will be sent using the current From field and settings from identity "My Name and email".

I have tried looking at all my settings to compare them to my other Thunderbird on my laptop, and also have tried several times to Troubleshoot.

I hope this helps you understand my problem

Carol

Asked by cnicolds 1 isonto elidlule

Answered by sfhowes 1 isonto elidlule

  • Kusonjululiwe

Windows 11 Audio fail, works on all other browsers

First time ever. Tested other browsers, sound works fine. Changed no settings when it suddenly went silent. Refreshed. Uninstalled/reinstalled. Nada/nothing. So to not fe… (funda kabanzi)

First time ever. Tested other browsers, sound works fine. Changed no settings when it suddenly went silent. Refreshed. Uninstalled/reinstalled. Nada/nothing. So to not feel as if I've lost my hearing, I won't be using Firefox until there's a fix on their end, already tried everything suggested in troubleshooting and refreshed. It's just not playing well with Win11.

Asked by VeeVee 5 izinyanga ezidlule

Answered by VeeVee 5 izinyanga ezidlule

  • Kusonjululiwe

Dates for help articles

It would be great if you would include posting date and/or date reviewed to all help articles. It helps very much in knowing whether a help article pre-dates the version … (funda kabanzi)

It would be great if you would include posting date and/or date reviewed to all help articles. It helps very much in knowing whether a help article pre-dates the version a user has installed, and in deciding which of similar articles is the most recent, etc. Thanks for considering this!

Asked by libcub1 1 isonto elidlule

Answered by Matt 1 isonto elidlule

  • Kusonjululiwe

Casella "Posta in arrivo" non mostra email

After the latest Thunderbird update (version 102.11.0 32bit)the "Inbox" box, which is supposed to show all incoming emails for different accounts, does not display anythi… (funda kabanzi)

After the latest Thunderbird update (version 102.11.0 32bit)the "Inbox" box, which is supposed to show all incoming emails for different accounts, does not display anything, while on individual accounts the emails display regularly. Thanks

Asked by nino111949 1 isonto elidlule

Answered by nino111949 1 isonto elidlule

  • Kusonjululiwe

Migration Updates

(POP3 client accounts on Win10 Home) Moved my Postbox v3.x POP3 client Profile (mbox, msf formats) to new Laptop with fresh install of old saved version 52.8.0 Thunderbi… (funda kabanzi)

(POP3 client accounts on Win10 Home)

Moved my Postbox v3.x POP3 client Profile (mbox, msf formats) to new Laptop with fresh install of old saved version 52.8.0 Thunderbird Client POP3.

Upon first open after the Profile copy to TBird noticed a Popup saying migration updating. Checking version it had updated from 52.8.0 to 60.9.1 (32bit)

QUESTION: Just curious if anyone else has had this happen (?) and is this something that TBird does on it's own to fix any migrated Profile issues regardless of Update settings?

(BTW looking at new Acct settings that came with copied Postbox Profile it still had the [ ] Check for new messages at startup UNCHECKED. All my Mail and settings were there and functioning) [ EDIT CORRECTION, the above BTW line was my confused error of presentation. I meant to say that TBird Options->Advanced->Update it had a selection dot by->Never check for updates. I apologize for my sloppiness therein. ]

Asked by RB2124 2 emasontweni adlule

Answered by Toad-Hall 1 isonto elidlule

  • Kusonjululiwe

How to change my email address

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have … (funda kabanzi)

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

Asked by Glenys Gould 1 inyanga edlule

Answered by jscher2000 - Support Volunteer 1 inyanga edlule

  • Kusonjululiwe

Document Expired

I have been trying all afternoon and no matter how fast I am, I am getting this message. Document Expired This document is no longer available. The requested document … (funda kabanzi)

I have been trying all afternoon and no matter how fast I am, I am getting this message.

Document Expired

This document is no longer available.

The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

When I click Try Again, I get logged out of the website I am on. What am I doing wrong? Is there a way to extend the time so I am able to reasonably enter the data into the form and not have it time out. I was able to the enter this information in the past without a problem.

The website is https://www.mysynchrony.com/ and I select one of my accounts and I am trying to add a bank account and I am unable to do so. Please help.

Asked by silvercat32 1 isonto elidlule

Answered by silvercat32 1 isonto elidlule

  • Kusonjululiwe

Firefox Nightly Installation

If I want to installt he nightly version for Android on my phone. Will it be better to uninstall the common version before? Can the present settings, passwords and bookma… (funda kabanzi)

If I want to installt he nightly version for Android on my phone. Will it be better to uninstall the common version before? Can the present settings, passwords and bookmarks be transfered from the common version to the Nightly. Any useful tips or recommendations, please? Thank you very much for the help provided.

Asked by Straydog 1 isonto elidlule

Answered by Paul 1 isonto elidlule

  • Kusonjululiwe

Full screen border

I use Firefox Developer Edition and recently I noticed a problem when watching videos on any website in full screen mode. As can be seen on the attached image, there is a… (funda kabanzi)

I use Firefox Developer Edition and recently I noticed a problem when watching videos on any website in full screen mode. As can be seen on the attached image, there is a weird pixelated border around the video.

Asked by DayronPL 4 emasontweni adlule

Answered by DayronPL 3 emasontweni adlule

  • Kusonjululiwe

Message filter turns itself off.

The message filter has been turning off on its own and randomly only at certain email addresses for some time now. The email address is on our own domain, but other emai… (funda kabanzi)

The message filter has been turning off on its own and randomly only at certain email addresses for some time now.

The email address is on our own domain, but other email addresses on the same domain are not experiencing this phenomenon.

Also, if I delete the address and recreate it, or re-set up my email in a completely new environment, the phenomenon recurs.

Any advice on email filters would be greatly appreciated.

*We apologize that this may be difficult to read due to automatic translation.

Asked by um 1 isonto elidlule

Answered by um 1 isonto elidlule

  • Kusonjululiwe

Only receiving text-only emails

What do I need to type into the Advanced Preferences search box to reset the options for blocked remote content? Since my ISP had an outage, all emails I receive either … (funda kabanzi)

What do I need to type into the Advanced Preferences search box to reset the options for blocked remote content?

Since my ISP had an outage, all emails I receive either have blank image frames or are text only. I checked with them, but they suggested I click on a yellow bar that is supposed to appear at the top with an Option "Allow remote content from all origins listed above". Unfortunately I haven't seen one, so need another way of resetting whatever-it-is that has gone wrong.

Asked by chris269 2 emasontweni adlule

Answered by Toad-Hall 1 isonto elidlule

  • Kusonjululiwe

Unable to sign into mail after latest update 113.0.1 Windows 10

Message We are unable to process your request at this time Please try again in 1 hour Have tried rebboted laptop run windows defender offline scan. Does not work on any… (funda kabanzi)

Message We are unable to process your request at this time Please try again in 1 hour

Have tried rebboted laptop run windows defender offline scan. Does not work on any of my accounts Same problem in Chrome and Edge!

Asked by jas_samrauk 3 emasontweni adlule

Answered by jas_samrauk 3 emasontweni adlule

  • Kusonjululiwe

Video quality has changed recently on my Firefox browser

Sometime in the past few weeks the quality of any video I watch from any source has turned awful. Too much contrast, too vibrant. I checked all my settings on my monitor,… (funda kabanzi)

Sometime in the past few weeks the quality of any video I watch from any source has turned awful. Too much contrast, too vibrant. I checked all my settings on my monitor, and all is as it should be. I'm a photographer and aware of image quality and settings. Still images are perfect and the monitor displays stills correctly. My monitors are working fine. When I checked videos via Google Chrome, they all displayed perfectly. So, I can only deduce that it's a Firefox browser issue. I haven't added any new add-ons or extensions. I know that the browser has updated at least twice in recent weeks.

I have attached a screen shot of the difference between a chrome and firefox video. Please help. I don't want to change to using chrome. Thanks in advance.

Asked by jedjacobi 1 isonto elidlule

Answered by TyDraniu 1 isonto elidlule

  • Kusonjululiwe

Emails getting corrupted (102.11.0 64 bit Ubuntu 22.04.2)

I have now seen a number of Emails corrupted and not just in the inbox (cf. https://support.mozilla.org/en-US/questions/1410819). I also see a closed topic with no clear… (funda kabanzi)

I have now seen a number of Emails corrupted and not just in the inbox (cf. https://support.mozilla.org/en-US/questions/1410819). I also see a closed topic with no clear resolutions about corruption (https://support.mozilla.org/en-US/questions/1381880). I have no antivirus software running and can see no regularities in which messages are getting corrupted. The form of the corruption is that some of the message is retained, but without formatting and with some of the html code (I think, I confess I didn't look closely enough before trying properties, repair ... which did repair it to my surprise, I did try ctrl-U to see the source which showed nothing at all, not even what I could see in the normal view).

I realise that this doesn't make this a very helpful report but the issue is serious enough that I thought I should report it. I will watch carefully for future examples. Is there anything that I should do to get more information assuming, as I fear, that I will see more of this? For now do I just ignore suggestions to compact (I have that on manual) as there looks to be a suggestion that compacting has caused corruption in the past?

TIA,

Chris

Asked by Chris Evans 2 emasontweni adlule

Answered by Toad-Hall 2 emasontweni adlule

  • Kusonjululiwe

How to add Help => About Firefox in Firefox home page

Hi, Firefox is great but is there a way to add the Help => About Firefox webpage in Firefox home page? This is to simplify Firefox updates. Because although Firefox… (funda kabanzi)

Hi,

Firefox is great but is there a way to add the Help => About Firefox webpage in Firefox home page? This is to simplify Firefox updates. Because although Firefox downloads updates, you still need to activate Help => About Firefox to update the Firefox version.

In Chrome you can add this to home page: chrome://settings/help and when you open Chrome it goes to this page and updates itself.

Does Firefox have the same capabilities so that we don't need to wait on users to click on Help => About Firefox to update Firefox?

Thanks and regards,

QB

Asked by qb941g 2 emasontweni adlule

Answered by cor-el 2 emasontweni adlule

  • Kusonjululiwe

Can't send emails but I can receive them with TB

I can't send emails and I get this message - Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the passwo… (funda kabanzi)

I can't send emails and I get this message -

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. I have checked the outgoing settings for password and it says normal password. This problem started when I changed my BT email password

Asked by rvynerp 2 emasontweni adlule

Answered by rvynerp 2 emasontweni adlule

  • Kusonjululiwe

Adblocker plus

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads. … (funda kabanzi)

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads.

I tried refreshing firefox 3 times but it got stuck in the "almost done" part and I had to quit firefox each time since it would not complete the process.

What else can I do?

Thanks, Martha

Asked by mpoinar1 2 emasontweni adlule

Answered by TyDraniu 2 emasontweni adlule