Yonke imikhiqizo Isithangami Sokwesekwa

Hi!

I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs.

If I switch to Safe Mode, the scrolling wheel works. But if I switch back to normal mode, the wheel does not work again.

I tried to switch off and switch on "Use autoscrolling" and "Use smooth scrolling" settings, but it didn't help.

Unfortunately, "Refresh Firefox…" and reinstalling browser completely did not help.

I am at a loss, please help.

After 30 or so emails downloaded this morning from Comcast, the following error appeared:

The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 109 expunged.

It started with message 111 but has dropped by 1 each time the attempt was made. When I login directly to my comcast account, there are no error messages seen except that for a while, the email symbol had a red dot at the bottom which has now gone away. Cannot get tech support at Comcast and the local office has no technical support capability.

where is the "keyring" referred to in error message whilst trying to save a draft email please.

Have looked at other support request using word "keyring", but there are no clues as to where to find the keyring . . . Thanks for any help.

This annoyance started this week. Maybe it is 102? All I know is that messages with several back and forth replies are now ALL opening across the top of the screen. This is EXTREMELY annoying. Please make this stop!

I read about threads. I don't think this is the issue, but it might be. If someone replies to an email from me, I do NOT want to see five messages open across the top.

Thank you for any help in disabling this annoyance.

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

I've just switched from Windows 8.1 to Windows 11. I changed the registry keys that control the width and height of the scrollbars, but they're still as thin as before in both Firefox and Thunderbird. I found a solution for FF in the forums, but nothing for TB.

• SINCE SOLVED*

I used to be able to export my address book easily but a few weeks ago I received the prompt to update Thunderbird, but now when I go to export my address book, it exports my entire Thunderbird profile, which includes accounts, messages and settings in addition to my address book. What used to take a minute or two now takes over an hour. Am I missing something? I don't see any option to export only the address. This is a huge pain and seemingly so unnecessary. It wasn't broken, but Thunderbird fixed it anyway... actually let me rephrase: it wasn't broke so Thunderbird did break it. I thought upgrades are supposed to be an improvement... this feels like 10 steps back. Can someone please help? Thank you in advance.

I am having the identical problem as this person was.

https://support.mozilla.org/hsb/questions/1370443

I'm using Windows 11, Firefox 106.0.3. I have already selected "always ask." I do not see any way I can change the thing that says "Downloads." I see that there is a suggested fix, and I also see that an apparently knowledgeable person has advised against using that fix.

This is very basic browser functionality, and being unable to save to particular folders adversely affects my productivity. Is this issue being dealt with? What problems can I expect to occur in the future if I make the suggested fix?

Thanks in advance.

I am trying to setup proxy server for Firefox 106.0 on my Windows 11 Laptop. I have Windows 11 setup to provide system proxy settings to a local intranet squid proxy server at port 3128 with a configuration file. With this setup both google chrome and Microsoft Edge find the proxy and correctly utilize it. when I use Firefox and watch the squid logs the proxy is bypassed when settings are set for "use system proxy settings, no proxy, automatic proxy configuration url" If i set to manual proxy configuration it works.

I have been using Thunderbird with multiple POP accounts for about 15 years with few problems.

Since upgrading to the latest version, with was about a week ago, emails are downloaded again and again, for as long as they remain on the server, which is for most accounts 7 days.

I can see the emails are marked as read on the server (my host is X-10 Infinity and been using them for 4 years), but every time Thunderbird connects to the server, it downloads all the messages again.

My mailboxes are filling up with duplicate messages, sometimes 10+ copies of each one. I haven't changed any settings on the server or in Thunderbird, so not sure what is causing this.

If I click to Get Messages manually, Thunderbird only downloads 1 or 2 messages, if anything. But for some reason when the scheduled connect runs (for example: every 30 minutes) it seems to pull down all messages in the POP mailbox again and again.

Is there anything I can set or change to fix this please, or is this a bug you are working on?

I really don't want to change so I download messages from the server and delete them immediately rather than in 7 days as this allows me to have a backup in case my computer needs to have a re-install.

Thanks for any help. I'm sure I'm not alone with this problem.

Tony Payne

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for Windows 10 (64-bit). I can't find any option to prevent this from happening. whatever is happening there, it's not useful to me.

Some time ago, Thunderbird changed the whole organization of the email presentation. I am a long-time Thunderbird user who is used to the old screen and organization and I want to find out how I can get the old screen and organization back. I've attached a screenshot so you can see which version of Thunderbird is causing me so much trouble. Why change the traditional top-of-the-screen menu: (File, View,Tools, Help)? It was so logical and so easy. The movable mish-mash that exists now is driving me crazy.

For instance, I used an app under Tools that presorted certain emails and routed them to assigned folders. Not only has the sorting gone wrong, I haven't got the faintest idea where the app is? The emails that were once successfully sorted and rerouted are not working. And they're turning up as read in random folders.

Firefox also changes things that don't need to be changed, but my experience there is that an add-on or extenstion soon turns up that restores the features that users like.

In my preliminary search on my problem, there was not one article. In fact, my search came back with the message that no article appeared to match my query. I guess I must be the only person that is not happy with this interface.

Is there a way I can get the old version back? I'm sorry if I seem grouchy, but I am 83 and not being able to find what I need and what I used to have makes me a tad tetchy.

I logged onto my daughters school google account through firefox and now they are managing my browser. Which registry do I need to delete in order to remove this so I can use firefox again? Can I just delete the entire Mozilla folder

I have just used TB 102.8.0 and can no longer see all my emails. I installed TB 102.9.0 and am still unable to see all my emails. How do I see all emails in TB102.9.0?

My wife and I have been using Thunderbird for many, many years and have never had a problem, even when migrating from one computer to another. A few weeks ago she became unable to connect and sync her email. The error message is:

"Sending of password for user xxxxxx@hotmail.com did not succeed. Mail server pop3.live.com responded Connection is closed 12."

She can get to her emails by going directly to outlook.com and using her email address and password. I have been through each setting in her Thunderbird profile and, since I have no problems, even compared it to the settings in my profile. We both have our own laptops, so that is a factor. I also tried disabling her antivirus software temporarily to see if that was interfering. As a last ditch effort, I backed up her emails and then deleted her email account in Thunderbird and re-created it. The same problem existed. She has a relatively new Lenovo laptop running Windows 10. Does anyone have any ideas or thoughts?

Thank you! JF

Please disregard below - I have joined the TB Beta group discussion and found this link regarding my issue, but I have yet to figure out how to make the like changes which user HS6666 was able to perform. I welcome anyone that can share this steps. https://thunderbird.topicbox.com/groups/beta/Tc91f881568f3af8e/large-empty-area-at-the-top

I may have been 2 patches down level. 3/16/2023 last night around 7pm (EST) Thunderbird Beta was acting very strange, I rebooted my PC but didn't start Thunderbird until this morning 3/17/2023. I quickly noticed the UI looked completed different - my custom menu (not sure correct name) was no longer present. See attachment where I did attempt to customize the Toolbar, also notice the search bar is at same bar, I don't recall ever have a prior "search" area, I would using use the (edit>find>search messages). I attempted to recreate them (Print, Mark, Get Message), but I don't recall each custom change I made prior. The new UI looks WAY different - I'm not pleased that I have to relearn everything, I read on "Changes" for 112.0b1 that some fixes for Various Unified Toolbar improvements and Various visual and UX improvements were "Fixed" but I without reading each note to figure out what I need to do to get the UI close to what it looked like before - I am posting this issue with hopes others can advise me and if they too have had this issue. Thanks in advance - Jim - How do I get them back as before?