Hi,
I spent some time modifying my filters to handle new messages that I hadn't handled before. Afterwards the filters mostly worked but a few didn't. I checked them … (funda kabanzi)
Hi,
I spent some time modifying my filters to handle new messages that I hadn't handled before. Afterwards the filters mostly worked but a few didn't. I checked them repeatedly and they're correctly formed. When I run filters manually and I check the log it says the action (moved message to Advertising) was done, but it wasn't.
When I select the Advertising folder and move my pointer over the message window it displays as an hourglass and the top of the folder list shows a dot oscillating back and forth. Waiting a long time didn't help. I compacted the folders and that didn't help either. TB was responsive and the Advertising window behaved normally too, i.e. I could scroll, view, mark, or forward a message normally. The Task Manager showed CPU use continuous from 2 to 5%. I checked and my C: drive had 62 GB free and the Recycle Bin had nothing significant on C: so that shouldn't be a problem. Eventually (maybe 15 min. later?) that stopped happening, but the filter problem persisted.
I noticed that Advertising had 10,701 messages so I selected the oldest 10,042 and deleted them, but that failed with an error message saying I should empty Trash, compact folders, and try again. I did that and it completed successfully.
After all that I tried again and the filters still didn't work, but now the Advertisements folder was behaving normally.
That's about all I can think of. How do I get the filters working again.
Mike